Horrible Airline. They kept me in Lagos for 2 days after I was scheduled to fly. Reason, flight has been overbooked. I am never using this airline again.
Plussat: "Excellent Cabin services."
Plussat: "The crew was the best!"
Miinukset: "I wish food would improve in general on planes"
Plussat: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."
Plussat: "Amazing crew, seats were super confortable. Overall top experience !"
Plussat: "Excellent crew. Very good food. Comfortable seats."
Plussat: "Very nice and accommodating crew!"
Plussat: "Crew was great. They made up for mistakes in a positive and amenable way."
Miinukset: "Flight was late. There was no communication about it. The flight from Joburg to Doha was late, therefore I missed my connection. The delay was not officially communicated to any of the passengers — no announcements made, no representatives to talk to at the gate — until well past the time that we should have been in the air. It was distressing."
Plussat: "The crew was amazing and seat very comfortable."
Miinukset: "If I did not have to spent night in Doha waiting for connecting flight."
Plussat: "Crews were excellent. Luggage came out very fast. Flight was very comfortable."
Plussat: "Boarding was efficient. Staff were polite and helpful."
Miinukset: "Food was okay, seats were less so. Not enough leg room."
Plussat: "Nothing as such"
Miinukset: "Was in 9D both USB power and touch screen not working ."
Plussat: "nice crew, great service"
Miinukset: "Nothing for kids. First time i have seen that no toys for kids. No tv and entertaiment for adults"
Plussat: "The Crew were excellent, friendly, professional and attentative."
Miinukset: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."
Plussat: "Liked comfort and srvice"
Miinukset: "Doha to Lahore flight plane was a bit older than Edinburgh was new and exciting"
Miinukset: "I was moved from the front to the very back upon checking in at the gate due to "Weight and Balance" issues. I was able to move back to my original seat once in the air, but there was no forewarning of this even with advanced purchased tickets. Just a hassle since this flight was long and all I wanted to do was get some rest."
Plussat: "Plenty of room to move around"
Plussat: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Miinukset: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Plussat: "The hospitality of this airliners is unprecedented"
Miinukset: "Nothing. Although the flight was delayed, we made up the time inflight. And the hospitality as 5 star."
Plussat: "Q-suits. Very comfortable and private. Great upgrade to the 777. WiFi now available for very reasonable price"
Miinukset: "Bus transfer to Termial 5 is VERY poorly organized and takes over an hour. This makes it harder to get to Terminal 5 even if you don't have to clear security again. Seats had a bar under the padding at about the position of my hips. Uncomfortable to sleep for several hours"
Plussat: "I flew Qatar from Doha to NYC and the meal quality and options were excellent. I also enjoyed the amount of new Hollywood movie releases and music options."
Plussat: "Punctual,taxied in time,generally food was good, landed twenty before time. There was head wind otherwise it would have landed earlier. Additional toilet may be considered. Thank"
Miinukset: "Additional toilet may be considered"
Plussat: "Crew, service, price"
Miinukset: "Seats are small"
Miinukset: "I was put on another flight eight hours later even though I had already checked in. I actually traveled with Cathay Pacific."
Plussat: "Good movies, comfortable seats"
Miinukset: "Staff was not attentive. When requested for a drink with meal, the hostess promised to bring it later but never did."
Miinukset: "No proper communication and very poor management. I was on an emergency and no one bothered to listen and all the passengers were sent . The customer care numbers didn't work as they operate between 8-5 !! No one to reach to .. really bad experience. Don't suggest this aircraft for folks who needs to travel urgently !"
Plussat: "Flight attendants are ok"
Miinukset: "They did not honor my seat reservation they moved me from row 21 to the last row without any good explanation what is the freaking use of buying a tickiet early and reserving ur seat early when they move u anyway"
Plussat: "The convenience because it goes to Nagpur directly"
Miinukset: "A very long flight. It was very tiring. Security check in Doha was unnecessary, because we already had it in nagpur"
Plussat: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Plussat: "The crew aboard the flight were kind and thoughtful and definitely oriented toward service."
Miinukset: "The security process at the gate was really disorderly. Perhaps it is because it is a new and extra step required by the US but it was definitely not efficiently handled."
Plussat: "The foods on the plane and the time as they said it happened I mean no delay."
Miinukset: "The most thing the foods were hot and fresh."
Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."
Plussat: "Very friendly crew. Plenty of food and options. Always coming by with snacks, or towels, or drinks."
Miinukset: "Seat width is always an issue in economy, but nothing unexpected."
Miinukset: "Not one of their newest planes."
Plussat: "Qatar airways is the best in middle East"
Plussat: "Hospitality, boarding process"
Miinukset: "Food was slightly undercooked (chicken). Should have better process to check for that"
Plussat: "The food was good. The legroom was enjoyable."
Miinukset: "I checked two bags and had them marked 'fragile', as I had valuables in there that I packed securely. When I retrieved the bags on the carousel, the fragile sticker was mangled, and both items from both bags were broken. Pieces of art I can not replace. Also, it took over 30 minutes upon multiple requests for the attendant to acknowledge my need for assistance."
Plussat: "Very organized, helpful staff, they also provide lots of entertainment and food"
Miinukset: "Dirty old plane"
Plussat: "We enjoyed the comfort, food , staff and entertainment."
Miinukset: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."
Miinukset: "Flight was delayed materially with little forewarning Service was poor"
Miinukset: "Seat cushion was hard for long flight time!"
Plussat: "The trip was very pleasant as usual, being frequent flyer on Qatar airways since 2005, I can only tell that this is so far the best airline company. Great service. On time if not ahead Never lost a bag or got it delayed. Very diversified entertainment program Lovely staff Confortable and clean flights. And of course convenient price. Briefly, I love Qatar Airways and it is my first choice wherever I travel."
Miinukset: "So far nothing."
Plussat: "Liked the raw vegetarian meal as it was perfectly plain. Attendants also very solicitous and went up and down several times with water after the meal."
Miinukset: "Seats are small and huge line for the toilet, but that is the nature of the plane and not Qatar's problem. Boarding was only good because passengers did not cooperate adn stood up when they were asked repeatedly not to."
Plussat: "I enjoyed the staff"
Miinukset: "The screens were old school and I HS a hard time getting it to work Also the sleep mask I received had sticky stuff all over it when I opened the package."
Plussat: "1. Comfortable. 2. Good crew 3. On time 4. No hiccups."
Miinukset: "1. Not having wi-fi (major) 2. No news channels in in-flight entertainment 3. No snacks"
Plussat: "The attitude of the staff"