Etsi halvat lennot välille Moskova Šeremetjevon kansainvälinen lentoasema - Helsinki

Plussat: They waited for transit passengers Were helpful

Miinukset: Baggage was broken and two items inside also broken. Was overcharged for baggage.

Plussat: Short, convenient, direct, value for money.

Miinukset: Not comfortable, small plane.

Plussat: Pleasant crew, efficient boarding, flight was on time

Miinukset: No in-flight service

Plussat: Quick boarding, pleasant crew

Miinukset: Small propeller plane with very limited room, no in-flight service,

Plussat: Big space to front seat

Miinukset: offer drinking water

Miinukset: The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia.

Plussat: Very nice and comfortable place by Air Baltic. Nice and polite crew.

Miinukset: Flight was delayed

Plussat: Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company

Miinukset: Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink.

Plussat: The crew was really good

Plussat: Like that you served Finnish food! many choices of films to watch was great too!

Plussat: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Miinukset: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Miinukset: Flight was late

Plussat: Newer plane.

Miinukset: The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it.

Plussat: Small compliment from Air France was lovely and unexpected

Plussat: Short, convenient, direct, value for money.

Miinukset: Not comfortable, small plane.

Plussat: The crew were professional and courteous

Miinukset: Nothing, as it’s a short flight!

Plussat: Everything

Miinukset: None

Plussat: Comfortable

Miinukset: The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester

Plussat: Newer plane for this stretch.

Plussat: Simple no frills airline

Plussat: Food offered on flight even though short trip

Miinukset: Was delayed so being on time

Plussat: The airplane was brand new. The crew was very friendly

Plussat: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Miinukset: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.

Plussat: Check-in process very efficient. Boarding uneventful. Flight attendants are engaged and present as humans (does it have to do with being well rested?). Blueberry drink was a nice "ethnic" touch.

Miinukset: Check-in counters opened only 2 hours before departure. These days most European airlines counters are open 6-24 hours in advance. Was not really an issue for this small aircraft and lines moving fast once opened.

Plussat: Lovely crew, very good entertainment system.

Plussat: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Miinukset: Only the other trip by air with Finair

Miinukset: would not check my bag to final destination

Plussat: Very nice and comfortable place by Air Baltic. Nice and polite crew.

Miinukset: Flight was delayed

Plussat: Efficient boarding and disembarking.

Miinukset: Shocked that I need to produce my own printed boarding cards (I don't travel with a printer), or I must produce it on a smartphone. Neither available - I showed my confirmation of check-in on my email and the agent printed my boarding cards. Your idea of asking 32 Euro for a boarding card is &^%(*

Miinukset: When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time.

Plussat: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Miinukset: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

Plussat: We've lucky to sit in the emergency exit row. Lots of space!

Plussat: My bag was lost!

Miinukset: To have my bag delivered

Plussat: All

Miinukset: Keep up the same spirit

Plussat: The crew was nice

Miinukset: We were boarding later than expected Which caused some stress with connection flight

Plussat: Great service and yummy food.

Miinukset: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Plussat: Larger airplane, good seat.

Plussat: My bag was lost!

Miinukset: To have my bag delivered

Plussat: Nice new plane, on time.

Miinukset: I pre-paid two checked bags (one each for my husband and myself). At check in we were told I had not done this and we had to go pay at another desk in the airport and come back to the check in line, 40 euros each. I showed the agent my paperwork that showed one bag each--it was not explicit on the paper whether this was the allowance or what I had paid--and she shrugged and said "Bad information. You have to pay now and you can take it up with the airline later." This will be a pain in the neck.

Plussat: Very nice plane and we left on time and the flight was very smooth.

Plussat: Tallin airport is beautiful

Miinukset: Lost luggage and indifferent assistance.

Plussat: Arrival in time

Miinukset: Compartment for hand luggage was full, no space

Plussat: The coffee

Miinukset: That I do not pay 50 € just for a piece of luggage

Plussat: I didn't like anything flying with aeroflot plus I didn't received my surfboard case with all my clothes in , I came to a vacation with no bikinis no surfboard no clothes no underwear. Will never fly with you again

Plussat: The flight attendants were friendly, caring and helpful. Especially when we were leaving

Miinukset: It might be a vegetarian option in menu included, instead of need to order it in advance. It might be a nice soft music while boarding- the passengers will be more relaxed.

Plussat: The flight was on time. The crew was friendly and helpful. The food was fine for such a short flight.

Miinukset: Boarding process was not well-organized. Specifically, there was no announcement of the boarding starting or continuing. You just had to know when it's supposed to start and show up at the gate. Boarding is general, without any division by rows or groups, which means people in row 6 and in row 20 board at the same time, creating a long line. This slows down the boarding process and causes frustration in less patient people.

Plussat: Simple no frills airline

Plussat: Very nice plane and we left on time and the flight was very smooth.

Miinukset: Flight was late

Miinukset: airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again.

Plussat: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Miinukset: Only the other trip by air with Finair

Plussat: Great service and yummy food.

Miinukset: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Plussat: Like that you served Finnish food! many choices of films to watch was great too!

Plussat: Crew was great.

Miinukset: Delay of almost 24 hours.

Plussat: Finnair was generally comfortable with good service and food provided. When we landed in NYC our flight was late and looked like we may not make our connection. An agent met us with our boarding passes printed and gave us an expedited slip that allowed us to get through the lines faster. Because of that we made it to our connecting flight.

Miinukset: The airlines lost our luggage at the end of the flight. Because of this we had to stand in line and subsequently missed our bus home. The next one came an 90 minutes later. The luggage has been gone more than 24 hours already and still not returned.

Plussat: Did not provide special ordered meal, leaving nothing to eat

Miinukset: Unapologetic staff, no care for customer service

Plussat: The flight attendants were friendly and helpful. Especially when we were leaving they took care that nobody would leave their stuff. The captain voice on announcement was calm and relaxed and it calibrated the right relaxed atmosphere during the flight.

Miinukset: Everything was good

Plussat: Crew was attentive and nice. Timeliness of meals and service was nice. Boarding process was efficient.

Miinukset: First time I’ve traveled that I may have preferred an economy ticket instead of my premium economy seat. It was like sitting in a rock hard shell. Seat does not recline but rather slides forward slouching you down and hurting your back the second you move the seat, let alone 11 hours of sitting.