Etsi halvat lennot välille Moskova Šeremetjevon kansainvälinen lentoasema - Helsinki

Plussat: Great service and yummy food.

Miinukset: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Plussat: Crew was great and welcoming

Miinukset: Some features on screen did not work, also seat handle wasnt possible to lower

Plussat: The connection was way too tight.

Miinukset: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.

Plussat: Being on time, crew was helpful, entertainment nice. The 30 min layover between JFK-HEL and HEL-SVO was perfectly organized, the gates were next to each other.

Miinukset: no food or water in economy - for a 5 hour flight.

Plussat: Crews on Air France are outstanding!

Miinukset: Baggage was lost and was delivered 2 days later.

Plussat: Good service, good connection in Riga! Perfectly on time!

Plussat: Good, friendly crew. Plane was quite clean, although not perfect. Smooth flight.

Miinukset: No food included in the price of my very expensive ticket, and to make it worse, I was not informed. There was no info while booking, no info while buying the ticket, no email after buying, no email from the airline, nothing. I’ve never even heard of a transatlantic flight without a meal included.

Miinukset: A better breakfast...

Plussat: Crew great.

Miinukset: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.

Plussat: All

Miinukset: Keep up the same spirit

Plussat: A350, smooth and quiet. Nice plane

Miinukset: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal

Plussat: Newer plane for this stretch.

Plussat: staff were polite, helpful, and efficient

Miinukset: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance

Plussat: most of the crew were polite and helpful

Miinukset: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline.

Plussat: Short, convenient, direct, value for money.

Miinukset: Not comfortable, small plane.

Plussat: Not a lot.

Miinukset: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Plussat: Nothing

Miinukset: Customer service

Plussat: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Miinukset: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

Miinukset: Boarding process could have been smoother

Plussat: There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged.

Miinukset: This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect.

Miinukset: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.

Plussat: nothing

Miinukset: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight

Plussat: All standard service, nothing extremely good or bad.

Plussat: Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice.

Miinukset: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

Plussat: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Miinukset: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Plussat: Nothing

Miinukset: Customer service

Plussat: Departed and arrived on time

Miinukset: Stop the sardine can treatment of passangers

Plussat: meal

Plussat: Finnair is great. I travel with a cello and they were terrific! 1. They understand and respect musicians and the anxiety involved in traveling with a large, fragile musical instrument. 2. The staff was very responsive and helpful in answering my questions and concerns. 3. Finnair employees are a totally professional group of people and friendly, too. all the flights were smooth. I've flown a lot and for me Finnsir is always the best choice to Moscow.

Miinukset: The experience going was great. Coming home, the plan was old, but it didn't bother me.

Miinukset: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv

Plussat: My bag was lost!

Miinukset: To have my bag delivered

Plussat: Departed and arrived on time

Miinukset: Stop the sardine can treatment of passangers

Plussat: Seat was comfortable, food was surprisingly good.

Miinukset: Nothing

Plussat: Crew great.

Miinukset: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.

Plussat: Crew great.

Miinukset: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.

Plussat: On time

Miinukset: Free bags under Corbin

Plussat: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Miinukset: Only the other trip by air with Finair

Plussat: There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged.

Miinukset: This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect.

Plussat: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Miinukset: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Plussat: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Miinukset: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

Plussat: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Miinukset: I hate paying for water but I seem to do this all over town.

Plussat: The crew was really good

Plussat: The connection was way too tight.

Miinukset: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.

Plussat: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)

Miinukset: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin

Plussat: Great service and yummy food.

Miinukset: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Plussat: The movies in the flight

Miinukset: The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD

Plussat: The crew was amazing. The food was good

Plussat: All

Miinukset: Keep up the same spirit

Plussat: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.

Miinukset: Food a bit bland and uninspired

Miinukset: A better breakfast...

Plussat: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Miinukset: I hate paying for water but I seem to do this all over town.

Plussat: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.

Miinukset: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.

Miinukset: I could not be given the boarding pass fir the last leg of my trip

Plussat: Seat was comfortable, food was surprisingly good.

Miinukset: Nothing

Miinukset: I could not be given the boarding pass fir the last leg of my trip

Plussat: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.

Miinukset: Food a bit bland and uninspired

Plussat: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Miinukset: Only the other trip by air with Finair

Plussat: All standard service, nothing extremely good or bad.