Päivittäinen siivous, matkustamon HEPA-suodattimien asennus lennoilla Venäjältä Helsinkiin
Keskim. hinta meno-paluu
Hyvä tarjous meno-paluu
Hyvä tarjous yhdensuuntainen
Finnair, Aeroflot ja Japan Airlines ovat luopuneet muutos- ja peruutusmaksuista Venäjältä Helsinkiin lennoilla. Vahvista käytännöt varaussivustolta.
KAYAK on matkahakukone. Etsimme verkosta osuvimpia hintoja käyttäjillemme. Käsittelemme vuosittain yli 2 miljardia lentokyselyä, minkä ansioista voimme näyttää lentoja eri hintakategorioissa ja eri vaihtoehtoja lennoille Helsinkiin.
KAYAK-sivuston hintojen ennustusalgoritmi käyttää historiallista dataa selvittääkseen muuttuuko lennon hinta Helsinkiin todennäköisesi seuraavan 7 päivän kuluessa, jotta matkailijat saavat selville kannattaako heidän odottaa vai tehdä varaus jo.
KAYAK Mixin avulla voit yhdistää yhdensuuntaisia lippuja säästääksesi suhteessa perinteisiin meno-paluulippuihin. Voit lentää esimerkiksi Helsinkiin ja takaisin toisen yhtiön koneella.
Joskus matkapäivissä on joustoa, ja jos et ole vielä lyönyt lukkoon tarkkoja matkustuspäiviä joustavat päivät -haku näyttää kaikki vaihtoehdot Helsinkiin lennoille jopa kolme päivää ennen/jälkeen etsimiesi päivämäärien. Voit sitten valita sinulle parhaiten sopivat lennot.
Pisteytys KAYAK-asiakasarvioiden perusteella
Plussat: "Too short For my experience is not hectic"
Miinukset: "Entertainment crew food"
Miinukset: "I just wish they used newer planes on this route but everything else was perfect!"
Plussat: "The flight schedule was on time"
Plussat: "Leg room was OK"
Miinukset: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."
Plussat: "Nothing Really Nothing"
Miinukset: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."
Plussat: "Everything from boarding to disembarking was good."
Miinukset: "I had an impression that the seats on Turkish Airline were spaced further apart in economy class compared to other airlines based on several of our past trips. This time it was very tight. Dissapointed! Hope they bring the old spacing back."
Plussat: "The flight was smooth and almost ontime. Professional staff that was active throughout the flight assisting passengers."
Miinukset: "The access to the gate was through an escalator only, therefore people on wheelchair or families with strollers could not get to the gate easily."
Plussat: "Comfortable seats..."
Miinukset: "It got a little hot and the tray table did not unfold to a level surface causing my drinks and plate to slide into my lap."
Plussat: "Great flight"
Plussat: "This flight was not available"
Miinukset: "long boarding"
Miinukset: "Very disorganized the gate checking, staff ne d hospitality training . You ESP not have time for your queries and concerns . They are always in a hurry to finish talkign to you . Poor hygiene. The bathrooms are very dirty and has nomjand soap to wash your hands . Male staff in board come across unpolite. ingelt inwelcomed by the male flight attendant port side at the back.?"
Plussat: "While my family and I were waiting for boarding in chairs in front of the gate, my little child falet down and had very minor cut with one blood sign and drop but first aid group came and made some tissue cleaning to the cut with detergent. They told me that medical report is required by the flight captain and this report will cost me 230 TL. I told them no need for their report but they told me that I may not travel and the male misbehaved againest my wife when she told him that no need for their medical assistant and he replied this is not your country. They sqwezed us at the last minute and my remaining family at the plane and they told me that I am not authorized to travel with my wife and small child. We are total of 9 passingers. We were only remaining at the lounge. I told them my remaining family are at plane and I must travel otherwize I am going to claime all charges againest Turkish airline. Finaly at last minute they let me board."
Miinukset: "The country"
Plussat: "Unfortunately I was extremely not happy with the flight I had a layover for about 11 hours and every time I spoke with a representative they didn't have any new information"
Miinukset: "The customer service experience along with the unorganized procedure for a delayed flight."
Plussat: "It's always pleasure to travel with Turkish airlines."
Plussat: "Courteous service. Good food."
Miinukset: "USB plug did not work, but was offered a different seat."
Plussat: "The ticket was a good price with good service"
Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"
Plussat: "upon checkin I received a seat w extra legroom for both flights"
Plussat: "Service and people"
Miinukset: "Long lines and security pat downs...."
Miinukset: "Flight attendants are not very nice. Food got much worse compare to previous years Boarding was very long because of the crazy check"
Plussat: "Pretty much everything except for the fact that they have no entertainment in Russian"
Plussat: "best in all regards"
Plussat: "Besides the birth of my daughter, this trip to Italy through Istanbul was the greatest THING that I've experienced, EVER! My flight with Turkish Airlines was a HUGE part of that odyssey!"
Miinukset: "Because of my delayed flight from Atlanta, I missed my connecting flight from Turkey to Rome! So, in the future (yes I plan on flying through Turkish Airlines exclusively for international travel), I will book my flightts with a larger "gap" between flights! Otherwise....Turkish Airlines is PERFECTO!"
Plussat: "Good crew, good food, good entertainment."
Miinukset: "Very cramped economy seats; no reclining. Rude gate personnel in Istanbul."
Plussat: "Overall it was a smooth flight except for few minor issues."
Miinukset: "It seems as thought several of the hostesses may have been trainees so the food service was slow and, they ran out of food on some trolleys and sometimes forgot orders for passengers."
Miinukset: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."
Miinukset: "I am a pilot in uniform flying with a business class ticket and missed my next flight because I had to check my bag because it was 9 kilos. There was not one over head bin that had anything in it. No other airline that I travel on treated me like that it was humiliating and frankly never will chose Turkish again."
Miinukset: "Took 4 hours to get to hotel in Istanbul with my old father, as no one helped or guided. Trying to get money back for the visa but no luck yet."
Plussat: "Good Food, Nice Accommodations, Great in flight entertainment options. Would do again for longer flights to other destinations."
Plussat: "We flew a B777-300 on a 1 hour flight, a very interesting experience!"
Miinukset: "Boarding was not announced anywhere, it just started after people got up. Beware of this idiosyncrasy if traveling in Turkey. This has happened to me before."
Plussat: "Staff were very friendly"
Miinukset: "I picked specific seats when i checked in online. Instead I got the worst seats me and my wife. Plane made unusual noise and I am a frequent flyer."
Plussat: "What can I say, didn't much like anything"
Miinukset: "Cabin staff were blatantly prejudice, would not assist anyone who wasn't Turkish or of their color. I had an injury and surgery to my right foot, and as a result was using a walking can for m9bility. One my return flight to UK one cabin crew member decided in their wisdom to place said cane in the overhead bin. I advised her, I didn't like nor think this to be a good idea. Things move when taking off and my fair was if one wasn't aware the cane was there it may fall and injure someone. She insisted, and put the can into the overhead bin, and surprise, one of her fellow cabin members opened this b8n, and down came the cane on a passenger's head. For her injury, they offered her water and proceeded to hand the cane back to me. On flight TK 603 or TK 1983 we were assigned seats in economy row 20 A and b, well my son was seated in 20B, almost sliced his palm on the armrest, because the cover that should have been there wasn't, thus exposing jagged metal. I had to insist that we be moved and they should NEVER allow the cabin be loaded with such dangers visibly exposed. They didn't seem to show much concern, since the flight was full of "blacks"...! On our maiden flight on this airline, we had a 15+ hour layover. Couldn't get assistance from airport staff on simple questions such as where could one rest for the 15 hours, airport staff are busy riding around on automated wheel chairs, and when we asked them to assist an elderly lady who obviously could not walk the distance to her boarding gate in Istanbul, we were met with glares, or look of "they don't know English" or simply being miss directed, whilst my son carried this ladies heavy bag, including his own, and I on my walking stick, until we located the infraction desk, where a true gentleman, by the name of Mahmet came to our rescue, or more importantly took over the matter and assisted this lovely lady who was heading back to new york, to get her water for her medication, a chair to sit on until a wheelchair was brought to her. Honestly, in the many years that I've traveled, I've never seen or encountered a group of unprofessional, disrespectful and just downright prejudiced to visitors to their country! You couldn't pay me enough to visit Turkey or ever fly Turkish Airlines again in my life. So, so disappointed and disgusted by the whole experience it begs the question, how was this airline voted the 2nd best airline in Europe? You must have a very low ranking requirement, or my expectations are just too high for this airline, airport and the people I encountered."
Plussat: "Most things about the flight were great. The staff were friendly and I really appreciated the friendliness toward our four boys."
Plussat: "The crew was very nice and accommodating. The seats were comfortable."
Miinukset: "There was no order or control when we got to the gate. Three lines were converging on one to get to the gate and no one from security or the airline was trying to have order."
Plussat: "I had two short flights with Turkish Airlines and on both flights I received good meals and entertainment. Young children in the seats around mine received shrink wrapped comic books and stuffed animals. Headphones were provided to those who needed them. I definitely did not expect such good treatment on such short flights. I really got the impression that they are trying hard to keep the quality of their services as high as possible. I really recommend these guys."
Plussat: "- The in-flight comfort kit with slippers, lip balm, sleep mask and socks - The complimentary wines and spirits, along with anytime snacks - Courteous and patient flight crew - Good selection of entertainment on the personal screens"
Miinukset: "- cramped seats (but probably not any smaller than any other airline) - earbud sound quality - boarding process seemed to take a while, but again, probably not any longer than any other airline"
Plussat: "Outstanding service, very attentive crew, careful attention to punctuality."
Miinukset: "no information on frequent flier program"
Miinukset: "Terrible experience with Turkish airlines , I had a sick father who use oxygen machine and they make him to miss his plane to New York and make him wait for 6 hours for the next plane with no oxygen tube"
Plussat: "easiness of turkish airlines"
Plussat: "Good food, on time, great entertainment!"
Miinukset: "Seating room appears lower than average. Boarding somewhat disorganized."
Miinukset: "Food disaster always same Organisations very bad"
Plussat: "Great staff Best airline food"
Miinukset: "Nothing to not like"
Plussat: "I enjoyed the tasty meals:)"
Miinukset: "Short space for legs"
Plussat: "People, aircraft, everything, especially the Lounge"
Miinukset: "Except the fact that I can only buy a Gold card three times. Why?"
Plussat: "Had no idea the Turks ran such a top program that to me was superbly close to my experiences with Emirates."
"It was connect flight in Frankfurt and we check the passports and COVID tests 3 times during the transfer! And the last station at the gate stop my husband and double check his documents"
"The flight yesterday on 7/14/2011 was canceled. We haven’t received any notifications of the cancellation. My elderly mom had to sit in the excruciatingly hot Domodedovo airport, without any working conditioners with the temperature inside of the airport nearing 30 C, for more than 24 hours. She was afraid to get up to go to the bathroom, because she was afraid she will loose her sit at the airport. After my mom was informed that her flight was canceled, she asked, what she supposed to do now and where she should go, where would she sleep. She was told by Lufthansa representatives that it is non of their business and she can do whatever she wants. No food vouchers, nor hotel accommodations were offered to my elderly mom. My mom had to pay extra money and get another COVID test because the one she had was expiring on 7/14/2021. Nobody even cares that she has been vaccinated here in USA and has her vaccinations voutcher with her. It is horrendous, what is happening right now!!!!!! Not only my mom became a victim of shooting at her Kingsooper’s store in USA, she couldn’t even return back home to USA in a comfortable, human way after the trip that where supposed to take my mom’s mind off of the shooting at her store. Instead it is causing now enormous anxiety and fear. I am praying that tomorrow she will return back home to USA and non of her flights will be canceled again!"
Plussat: "Crew , good Seats o paid for it to have it good legroom"
Miinukset: "Sure Manu of them was unhappy For them delay and flght about 1 hour Then our flights was cancelled on transit stop From Chicago to Detroit"
Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."
Plussat: "Everything is well organized, crew members were great."
Miinukset: "Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it."
Plussat: "Flight was delayed, but the crew did all they can to make passengers feel comfortable."
Miinukset: "No food for vegetarians."
Miinukset: "Space is too limited even for the a small built body."
Plussat: "The crew."
Miinukset: "The airplane arrived over 45 minutes late."
Plussat: "I just loved the friendliness of the crew. Way to go Lufthansa"
Miinukset: "Not sure about the seats but they could use some cushion."
Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"
Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"
Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."
Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."
Plussat: "The food was excellent."
Miinukset: "Sitting in the middle. It is always uncomfortable due to the fact that you need to ask the person sitting next to you to get up because you need to use the restroom. Aside from that my overall experience was excellent. The food, entertainment, staff all helpful and friendly."
Plussat: "Smooth flight except for tasteless special meal"
Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"
Miinukset: "Airbus was warm. There were no personal vents on the plan. Made for a very long and warm/hot flight. Other than that. The flight was good."
Plussat: "Best short/medium-haul economy breakfast I've had in a while. Flight was empty, so there was space to stretch out. Watch out for the seat maps – they seem to reconfigure the J/Y balance on this flight frequently, so your seat assignment may change. Such a lovely crew"
Miinukset: "Moscow passengers were awful as always. Arrival/transit at Frankfurt is a nightmare if you need to be somewhere quick – just walking and riding transit took 30 min. of my two hours."
Miinukset: "No problems average flight slight delays."
Plussat: "Good flight crew, professional, glad I arrived on time"
Plussat: "Every thing except food. Could be better"
Miinukset: "Less space in the seats than there used to be."
Plussat: "Round trips from FRA to DME were great. Round trip from SFO to FRA was okay. It's time for United Airlines upgrade planes."
Miinukset: "United Airlines needs to upgrade its planes."
Miinukset: "It was good"
Plussat: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Miinukset: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Miinukset: "The head flight attendant was very brusque with clients/passengers - demanding we hand back trays in a certain way, demanding people do not get up and stand during a 3 hour flight. At one point she rushed along the aisle to the front of the plain, bumping and hurting my shoulder, but did not bother to apologize. In front of me, was a mother with a child with special needs. The mother had to stand up for some time to have the child curl up and lie in a comfortable position - the attendant rudely commanded her to sit down and strap the child to the seat, instead of finding out how they could help. She could have achieved it with a better attitude and choice of words. The crew did not bother beyond the bare minimum - it was painful to observe."
Plussat: "Good plane"
Miinukset: "No entertainment on board of the aircraft"
Plussat: "Clean plane, decent entertainment options"
Miinukset: "food was way below the usual Lufthansa standard had a 1.5 hour delay although it wasn't the Lufthansa fault"
Plussat: "The crew was friendly. I did not need to wait in line too much for use of restroom. The flight was on time."
Plussat: "Extremely polite and courteous."
Plussat: "Moscow to Munich then Paris were good flights. When weather in Munich delayed our return take-off from Paris, the crew did their best to communicate. Upon arrival a Luft employee was at the gate to escort 11 of us to our connecting flight to Moscow. She took us to a special window for passport check, then our own train car to the other terminal. Bravo! Other airlines leave one to navigate alone. Thankyou Lufthansa. Food was decent on both flights in this day of many 'No food' local flights."
Miinukset: "Zip. All was good for these well seasoned travelers. We appreciate the extra attention."
Plussat: "Boarding was okay, we still had the rush towards the beginning and the concern is always finding overhead space"
Miinukset: "Apparently if you're not awake when they ask you your choice, and it comes time to pass out food and you're awake... You don't get any. Really horrible. Food being handed out, you're hungry and not even an offer. They simply skip you."
Plussat: "All the staff was very friendly and helpful."
Miinukset: "Terrible leg room."
Plussat: "Very friendly personal, good food and drinks."
Plussat: "On time"
Miinukset: "Uncomfortable seats"
Plussat: "Just. O k regarding. foof"
Plussat: "Crew was very good. Pilots, definitely, were high level professionals."
Miinukset: "My reservation was cancelled - I found it at DME.. An email, which Lufthansa Moscow promised to send me, had never come. My carry on, while weighted 7 kg, and was, I believe of standard size was not approved. Again, there was an unnecessary on my mind, second TSA-like check at FRA. Lufthansa could just bring me by bus to the departure gates. I believe that police officers with openly carried machine guns INSIDE of TSA secured zone at FRA is too much (though I am not a law enforcement person)."
Plussat: "Flight was short. Only 3.x hours."
Miinukset: "Seats were very uncomfortable and seems to be made from paper. Very little leg room. My pregnant wife experienced very unpleasant feelings all flight long."
Miinukset: "The airline went on strike the day I was supposed to fly, so at 4:30 in the morning I arrived to the airport and learned that my flight got cancelled. The evening before there were no info about cancellation on internet. But a representative re-booked my trip on the same day with 2 different companies from the other airport and provided a free taxi. So I arrived to my final destination only 3h late. So my ratings will go only to "overall" as OK. On the other flights with Lufthansa the "Entertainment" and "Food" are usually Excellent"
Miinukset: "Delay in boarding, delay in removing snow/ice, my seat was changed without notifying me (after i checked in on line the day before)"
Miinukset: "I had a short transit time in Munich (40 minutes). Munich website promises that this is possible and that gates are close to each other and if the first flight is late, then someone will help you to your next flight. My first flight was about 10 mins late. Although assistance was provided to people connecting to some of the other flights, no-one helped me with my connection. I asked two ground staff and was just told to make my own way to the next gate, which was not close. It was in a different terminal! After literally running through two terminals, I did not make it to the gate in time and had to wait for the following flight which got me home over three hours late. Lufthansa did give me a five euro meal voucher though (which doesn't buy very much in an airport cafe)."
Miinukset: "It was a problem with one passenger, she came from another row and take two seats close to me and my daughter, she wanted to fly with comfort, so I told her it is not nice, this is not her seats and I have a kid with me and she should share wirh another people too, butshe was freeked out because I did a comment, than she asked me what country I'm from and I told: Russia. So she told me she could see why I so unclever...all Russian the same and laughing on me. I didn't expect so racist behavior and I stopped any conversation and complained to flight attendant. And I was double surprise! She went to her talked with her and than tell me that she could take any place she wants and she never told me any racist words, and maybe I'm a lier. I was so upset and I told a passenger that I can go to court when get back to US, she was really scared now and start sorry! But it was to late to sorry! When I asked flight attendant to sorry, she told she do not sorry!!! The flight was Monday October 3rd 2016 Lufthansa 459 San Francisco -Munich, name of flight attendant Eva-Katherine Pfaffel, the passenger seat 44 Diana or E I think, they didn't provide me information about name or her seat. The flight attendant told me it is not big dealing, maybe for Germany it is ok, but in US it is really rude, original I'm from Russia, my daughter too, additionally she is black, it will be really good if I never feel this again, I was in really helpless situation. It is really unpleasant when you spend money and get neglect."
Miinukset: "The company denied any responsibility for the passenger and for the full fill the trip"
Miinukset: "Moscow demanded that Lufthansa had to pay 500 dollars"
Plussat: "Crew was great and the plane was clean."
Plussat: "Crew was very good on all flights. Packages, containing playing cards and some other items that were given to children during flights, were a nice touch. My husband changed his seat to accommodate a lady who was flying with her daughter, and was acknowledged by the crew and was offered a few extra snacks. Nice touch."
Miinukset: "Food on this destination was the best of other flight legs."
Plussat: "Overall great experience!"
Plussat: "The crew. The punctuality."
Miinukset: "Flights were late for more than 20 min. in both directions. Almost missed connecting flights in both directions. Had to pay for the luggage at the airport (luggage was not included in my ticket). Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. On my flight back home, they have lost my luggage... hope they will find it. Now I am trying to get refund for cancelled flight, hotel, taxi, food... I will never fly with this company by my own choice any more!!!"
Plussat: "The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average."
Miinukset: "The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate."
Miinukset: "Team desn’t have much Client focus, seems to have more experience with cargo shipments"
Plussat: "Timely departure and pleasant staff on board"
Miinukset: "It was cold during the flight,"
Plussat: "The Austrian Airlines crew was great, very courteous, very professional and friendly. The food service was also excellent."
Miinukset: "My complaints go to something not directly linked to the flight crew. 1. When boarding, I like to see when passengers are called in groups relating to distant seats in the plane such that they do not step over each other during luggage placement. That is more comfortable than let the crowd enter randomly. 2. I notice people enter the cabin with 2, even 3 pieces of luggage. Even though each one has proper dimensions, they overload the overhead compartments and it is hard for everybody to place his/her belongings in a suitable way. 3. The rows in the airplane seems to have gotten closer ti each other. It is not the airlines fault, except perhaps when choosing whose airplanes to buy...but again, there are only two major contenders in that segment. For overseas flights, it is pretty uncomfy. 4. Lastly, unboarding the plane could also be performed (enforced by the crew) to be in a more civil fashion rather than haveing5 a stampedo - again calling separate grouos of rows in the name of fairness, or simply vacating it row by row from the front to back."
Miinukset: "Austrian airlines did not even notified us about cancellation."
Miinukset: "very late"
Plussat: "Landing was a disaster"
Miinukset: "The plane was HUGE, too big. With such a big plane the crowd formed by the gate waiting to board was unmanageable. Also the giant plane felt like it was hard to maneuver during take off and landing. I would very much prefer a smaller plane. The touch screen in front of me was not always responding when I tried to tap the screen. The audio jack was also not working great; sometimes I did not have audio in my right earbud and I had to turn and fidget the plug. The earbuds provided by the airline did not even work when plugged into the screen, I had to use my own earbuds."
Plussat: "Food, entertainment options, business class seats that lay flat"
Miinukset: "Rang twice for attendants when I dropped my phone behind the seat. Instructed at beginning of flight to not attempt to retrieve an item behind the seat and to have an attendant helped. No one responded to me, so I got it myself. Wasn’t a big deal, but I don’t appreciate being soundly ignored"
Plussat: "Flight attendants were friendly, courteous and helpful"
Miinukset: "Always an issue getting in/out of planes at Frankfurt. It takes a long, crowded bus ride to the terminal."
Plussat: "Crew was very friendly, food was decent and the boarding was a breeze."
Plussat: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"
Miinukset: "As a gluten free person dinner delicious but after 5-6 next hours for breakfast I got few small slices of melon... like really?? This will not feed anyone! For next time I know that I have to bring my own food.. so bad! While servis time we ordered whisky with cola and after one hour we went to ask for one more cause we wanted and CA told us they dont serve anymore whisky only wine or beer. Besides this things when I came to plane my sit and table tray was dirty so we had to put blanket over... for the first time I write bad feedback but I have to cause it was terrible.."
Plussat: "Great staff, good meals, snacks, and drinks thru the entire flight."
Plussat: "Excellent flight Excellent food"
Plussat: "On time and amazing flight crew! SO attentive and personal...seemed to really enjoy their job."
Miinukset: "We had a delay of nearly two hours."
Plussat: "Staff was friendly, flight was on time"
Miinukset: "No snacks on flight of 12h 20min?! I was offered the appetizer (pretzel or biscuit - both of 14gr of product inside). This is unacceptable - overseas flights have to have some snacks No eye mask or ear plugs, nor socks for economy class Outdated entertainment"
Miinukset: "Long delay."
Plussat: "Macedonian staff were very helpful when I arrived early to get me checked in and situated"
Plussat: "Friendly staff, efficient"
Miinukset: "I didn’t understand that we got no baggage allowance with our tickets. When I looked on the website it appeared that star alliance members got the usual free luggage. Apparently it was a “lit” fare & we didn’t. It would have been worth it to get the next class of fare"
Plussat: "clean airplane. staff friendly and helpful. good movie selection"
Miinukset: "austrian and lufthansa have the worst seats in the industry. good for seating for about 30 minutes ONLY. so tough that make the trip feel even longer. a charger is needed in economy (at least one every two seats). wifi has not made it to this long haul flight yet."
Miinukset: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"
Plussat: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Miinukset: "Hot tee was only offered after hot meal service not before."
Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."
Plussat: "The outbound flight from Vienna to IAD had much better service. The return flight from IAD to Vienna, the crew didn't come back to refill water or ask to top up drinks. The food choices were more limited. The entertainment system on the flight needs a larger selection."
Plussat: "Seating like every other airline in economy. There was NO baggage charge for economy and the drink trolley offered wine and beer, at no cost, on our 1.5 hour flight."
Plussat: "Could not tell that I need gluten free meal. And the early check-in didn't work."
Plussat: "proff handeling of sick person !Othervise quiet and nise trawel!"
Plussat: "Food and service was great as always! comfortable seats and quality in flight entertainment!"
Plussat: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Miinukset: "The seats were uncomfortable."
Plussat: "Service beyond expectations"
Miinukset: "Although AU blamed late arrival of the plane from Russia, fact is that the plane was at least one hour at the dock before boarding and the AU team was just extremely slow to get boarding done. We were all invited 45 minutes before boarding to board, when apologies were already offered for the slight delay, which turned into 1.5 hour overall. Worst is the lack of communication during the 45 minute wait, for which I have little understanding seeing many older people clearly suffering."
Plussat: "Unfortunately no good experience comes to my mind..... Only one! At boarding there was a Jewish girl, she was very nice and kind! I wish I could list here more positive!!!"
Miinukset: "Unfortunately the food was poor quality. You should pay attention to people who eat kosher and have an option available. Eventho I have marked it on my ticket I need kosher food it wasn't available. It is upsetting. It would be a must at every company, regardless of the service to have name tags for the employees!!! Mostly the flight attendants were kind, but as soon as i asked for something it seemed like they don't want to help or work at all. I understand I have traveled on the economy class but shouldn't make a difference how you treat the travelers. The pillows were dirty!!!!! Not only one, because I have asked for more......most of them! It is disgusting! Something must have been wrong with the headphones because the volume was on max when i tried to watch the move but barely could hear anything. I have flew with Lufthansa most of the time and in the future will chose them. Very disappointing that sooo many little things are interrupting a vacation."
Plussat: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Miinukset: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."
Plussat: "Very nice and polite crew, great service."
Miinukset: "Regular breakfast was just a muffin and nothing else :("
Plussat: "The hostess are very friendly, good customer knowledge with worm smiles. My name is mulugeta Assefa"
Miinukset: "The service is outstanding I love it. The hostess are very friendly and they have excellent customer service knowledge. I'm happy. ..thanks..... My name is mulugeta Assefa"
Plussat: "The Crew was perfekt The Wheelchaire Service was also perfekt Food tasted good"
Miinukset: "The only trouble was 1:15 h delay ,but this depended on the weathersituation how I believe!"
Plussat: "Short flight and the crew was attentive and pleasant."
Miinukset: "Loading of the bus to the terminal was slow only 1 bus was available."
Miinukset: "Plane rescheduled, left 55 minutes later than anticipated. I was already preparing for having my luggage lost."
Miinukset: "Boarding on return flight was utter chaos and was not controlled properly. The crew was very pleasant and , in my opinion, could not have been any bertter."
Plussat: "The crew worked so hard and were always ready to do more for any problem that arose, be it, mothers with babies, the elderly and infirm, the less than gracious occasional passenger, or younger children. The entertaining things on the individual screens also helped make the long periods of sitting more manageable for young and old."
Miinukset: "I didn't like how the passengers in general, left the cabin of the plane in such a mess! The crew came through several times for refuse, so I couldn't understand. Leaving pillows and blankets should be the only thing to clear out. Maybe a note on the TV screen could say, "a tidy plane helps flights be on time :-)""
Plussat: "Short flight"
Miinukset: "They should update the planes with individual screens so you can watch whatever movie you want instead of the tiny screens many aisle in front. The flight also ran out of meat options and we had to have ravioli. Also not much leg room like other flights."
Plussat: "I am gluten free, and the stewardess knew what foods I could eat of the desserts and snacks, and I appreciated that there was food that I could eat."
Plussat: "Nice food"
Miinukset: "Free wifi"
Miinukset: "Klm is the best, even on a 40min they served small breakfast."
Miinukset: "Boarding was crazy. Could not everyone in the gate area."
Plussat: "Great crew."
Miinukset: "Ran out of business class meal. Substituted a Econ class."
Plussat: "Flight arrived on time"
Miinukset: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
Miinukset: "I congratulate the KLM crew!"
Plussat: "The crew was amazing, flight on schedule and good entertainment."
Miinukset: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Plussat: "Crew helpful. Food good."
Miinukset: "Better range of movies please"
Plussat: "Food and service"
Miinukset: "Working wifi would be good. Better A/C. More comfortable seats"
Miinukset: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Plussat: "Nice attention and good food. Plane and seats are confortable"
Plussat: "Service is awesome. Food is great."
Miinukset: "People with short connection are affected by the 15 to 25 minutes delay."
Miinukset: "Delays, took my hand luggage into the hold,"
Plussat: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Miinukset: "Larger meals."
Plussat: "great crew and comfortable flight."
Miinukset: "sceens in the plane to show map and direction of travel"
Plussat: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Miinukset: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Plussat: "The constant smile conferred by flight attendants through the entire flight."
Miinukset: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Miinukset: "Not enough leg room"
Plussat: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Miinukset: "Not happy to pay extra money for my case"
Plussat: "Face recognition was amazing"
Miinukset: "Too hot on plane"
Plussat: "Efficient crew"
Miinukset: "Long, slow line at check in. Not many new movies or tv shows"
Plussat: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Plussat: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Miinukset: "No complaints about anything."
Plussat: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Miinukset: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
Plussat: "kLM staff was great."
Plussat: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Miinukset: "That it didn’t happen."
Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Plussat: "Nice crew; clean plane; decent dinner"
Miinukset: "No entertainment system; insufficient knee space"
Plussat: "We got a meal for a 1h flight only"
Miinukset: "No entertainment but normal for this type of flight"
Plussat: "Sandwich was incredibly tasty (although not much filling)"
Miinukset: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
Plussat: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Plussat: "Pleasant flight"
Miinukset: "At some point the luggage was lost. here."
Plussat: "The flight attendants could not do enough for you."
Miinukset: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Plussat: "Flight was on time and quick and comfortable"
Miinukset: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
Miinukset: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."
Miinukset: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Plussat: "Crew was very helpful.food"
Miinukset: "Food was not upto the mark."
Plussat: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Miinukset: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Plussat: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."
Plussat: "Comfort economy well worth the extra."
Miinukset: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Miinukset: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Plussat: "Eveything is well arranged"
Plussat: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Miinukset: "The entertainment was quite dated and didn't have new movies etc"
Plussat: "Flight attendants were friendly, but they only had limited resources to work with."
Miinukset: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Plussat: "Great smooth flight staff was pleasant and the overall experience was fantastic."
Miinukset: "Not much. This airline hit all points of the travel experience with consistently high quality execution."
Miinukset: "More space between the seats"
Plussat: "The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded"
Miinukset: "The food"
Plussat: "Pretty comfortable seats, nice to have blanket/pillow/eye mask/earplugs for overnight flight. Good entertainment choices."
Miinukset: "Boarding was terrible - the terminal is overcrowded, and people are crammed at the bottom of an escalator which is extremely dangerous. We needed to take a bus to the plane which is very unusual for an international flight."
Plussat: "Snack was great and tasty. Legroom is spacious on Aeroflot flights. Flight attendants were nice and attentive. Aeroflot lady at check-in desk clearly went an extra mile to help (see more below)"
Miinukset: "Aeroflot and Finnair systems are not talking to each other good enough. Aeroflot system was not able to see my status and perks with AA, member of the same Oneworld alliance as Finnair. So, it took extra time at the check in to explain, convince and get my extra luggage free perk."
Miinukset: "Add entertainment Seat comfort"
Plussat: "couple years later, still talk about the wonderful trip i took. super easy flight and also comfy!4"
Plussat: "good landing on windy day"
Miinukset: "Plane was placed far away in the airfield. Buses were taking people and were waiting to be filled. Doors of busses were open, it was cold outside. Priority and non-priority were waiting in the buses outside. Long ride through the field , letting taking off plane to go first. Bus by bus was bringing new portions of passengers. Plane departed late."
Plussat: "The flight was on time and it was not crowded"
Plussat: "New plane, great service. Free food and coffee/tea/water on short 1 hour flight. Free 1 piece luggage allowance. Overall excellent experience"
Plussat: "I liked the convience of traveling between cities quickly. But in this case my flight was delayed"
Miinukset: "My flight was delayed and the food was not good at all..."
Plussat: "The flight was on time. The crew was friendly and helpful. The food was fine for such a short flight."
Miinukset: "Boarding process was not well-organized. Specifically, there was no announcement of the boarding starting or continuing. You just had to know when it's supposed to start and show up at the gate. Boarding is general, without any division by rows or groups, which means people in row 6 and in row 20 board at the same time, creating a long line. This slows down the boarding process and causes frustration in less patient people."
Miinukset: "You never confirmed and in fact showed it as not booked!!!!!!"
Plussat: "Snack was good and crew was friendly on this short flight"
Miinukset: "Security and check in at Moscow took a very long time."
Plussat: "Crew was nice and helpful."
Miinukset: "They sent me an email to check in online, so I did checked in one day previous to my flight but it is a waste of time because you still need to make a huge line to check in again and get the printed boarding pass."
Plussat: "Clean nice excelente seat"
Miinukset: "Very difficult airport No information"
Miinukset: "It was terrible! It was nightmare! The airport in Moscow was overcrowded and after being in a long, long lane we were told at the counter that we were 5 minutes late! Five minutes! We missed our flight and all the other connections were canceled. Perfect! Worst customer service ever! Never again will use this airline!"
Plussat: "Don’t dare travel as two people and hope to seat together . You cant pick your seats during check in, they pick for you ... SMH"
Plussat: "Good aircraft. Nice flight with professional crew. No delays."
Miinukset: "Poor snack (one sandwich and mineral water only)"
Plussat: "Siistit uudet koneet ja mukava henkilöstö. Rauhallinen itäsuomalainen tunnelma."
Plussat: "Plane, level of service"
Miinukset: "Passport control at the UK border"
Plussat: "I liked nothing.My Whats Up was not working since I did not have Russian Sim card...so not only I failed to call my family but to read news ..."
Miinukset: "Poor organized Moscow airoport with such long lines where you have to go different floors and different sides and you have just 60 min....plus the bus that delivered us fron the plane smells horrible."
Plussat: "Plenty of helpful staff onboard"
Plussat: "On time and quite smooth on the logistics. Price is reasonable."
Miinukset: "Service on the plane is slow; food and drink is quite bad."
Miinukset: "Juuri Moskova-Shanghai-reitilla ei turistiluokassa edes vilautettu viineja tahi oluita."
Miinukset: "On my flight from Moscow to St. Petersburg I experienced a poor service at Sheremetyevo. The company is changing the gates. Which creates the problem. I had a pass with a gate #15 and was waiting in Moscow for the boarding. They changed it to the gate#2. They call my name but the pronunciation was completely wrong. At one point, I became worried and asked for help. AT this point I realized that I had to run to the gate #2 which was a mile away from my gate. To make a long story short - when I reached the gate#2 it was closed already and the company forced me to buy a new ticket to St.Petersbur for $100. I was not alone who was late to the gate.There were several people complaining about the same problem."
Plussat: "All was super"
Plussat: "Great service for families and gifts for kids. Excellent selection of programs to watch. Large seating and leg space. Attentive crew. Great food service for domestic flight. Baggage is included free no need to pay for each suitcase causing the plane to be stuffed with carry-ons. Fast boarding and baggage service. Aeroflot is the best airline there is period!"
Plussat: "Nothing about OneTravel.com, it should be removed from Kayak. Nothing about Aeroflot, very bad service in the airport."
Miinukset: "I bought the flight via OneTravel.com and never got it ticketed, when I arrived they wanted to charge me double the price, and it took so long that we didn't had time to catch the flight, we had to buy a new ticket from another airline, it was really a SCAM, they said ticket was booked but not ticketed, how can that be my fault?"
Plussat: "Good airplane, low noise, steady flight, lots of legroom, great pilot work."
Miinukset: "Awful boarding. They got everybody onto the bus with no air conditioning and made us wait standing for 20+ minutes until the very last passenger got on the bus packed like sardines in a can. Than we rode on that bus all the way around the landing strip to the other side of the field. Seats on the plane could use a little more padding for backbone support. Crew could be a little more inviting and smile once in a while."
Plussat: "Excellent service!"
Plussat: "Fast and attentive service"
Miinukset: "Where is my luggage? I have been waiting for it and nobody is communicating with me? I have left many messages and filed an inquiry with Aeroflot."
Plussat: "Liked the food and on board service. Modern fleet and modern features"
Miinukset: "30 minute delay."
Plussat: "I liked the premium economy seats."
Miinukset: "I didn't like that it did not include the use of the lounge."
Plussat: "Crew is surprisingly awesome. Plane is small but very comfortable with enough legroom. Pilots were really good. Great landing at bad weather."
Plussat: "Everything was perfect!"
Plussat: "Good crew. Good airplane."
Miinukset: "Poor lunch."
Miinukset: "No veg food"
Plussat: "Finnair was generally comfortable with good service and food provided. When we landed in NYC our flight was late and looked like we may not make our connection. An agent met us with our boarding passes printed and gave us an expedited slip that allowed us to get through the lines faster. Because of that we made it to our connecting flight."
Miinukset: "The airlines lost our luggage at the end of the flight. Because of this we had to stand in line and subsequently missed our bus home. The next one came an 90 minutes later. The luggage has been gone more than 24 hours already and still not returned."
Miinukset: "The flight was delayed."
Plussat: "Good service"
Miinukset: "Food quality."
Plussat: "Kids received excellent age appropriate toys/activity books that kept them entertained the entire flight."
Miinukset: "Boarding was a bit hectic. Had to take a bus from the gate to the plain."
Plussat: "Excellent service, great hostesses!"
Miinukset: "Well, I need a bit more legroom"
Plussat: "I liked comfort and service on board."
Miinukset: "So many delays"
Lentoyhtiöt, jotka lentävät Venäjältä Helsinkiin vat ottaneet käyttöön lisäturvatoimenpiteitä ja mukauttaneet käytäntöjään palvellakseen paremmin matkustajia. Käytännöt vaihtelevat lentoyhtiöittäin.
Päivittäinen siivous, matkustamon HEPA-suodattimien asennus lennoilla Venäjältä Helsinkiin
Kasvosuojat vaaditaan lennolla, niitä jaetaan lennoilla Venäjältä Helsinkiin
Istuinpaikat fyysistä etäisyyttä noudattaen
Keskimmäisiä istuinpaikkoja ei voi varata lennoille Venäjältä Helsinkiin
Testaus ennen lentoa
Vasta-aineiden testaus, oireiden testaus lennoilla Venäjältä Helsinkiin
Muutosmaksuista luopuminen. Etsi joustavia lentoja Venäjältä Helsinkiin