Etsi halvat lennot välille Moskova - Helsinki

Plussat: What is not to like? Flight from Almaty-Minsk was delayed (no explanation) , so we could no longer fly from Minsk to Paris, and the end we waited 9 hours for a completely different airline to fly us. So instead of landing in Paris at 10:25 in a morning, we landed at 18:00 so we lost practically whole day in Paris, for what we are very grateful! (Will never choose this airline again).

Miinukset: The flight was late an hpur and a half.

Plussat: Upgraded to business class by some reason

Plussat: nothing

Miinukset: I was not allowed on the flight without a Visa and I was not told I needed one.

Miinukset: To arrive on time

Miinukset: Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine.

Plussat: They vere OK!

Miinukset: Food and drinks!

Miinukset: Landing

Miinukset: A better breakfast...

Plussat: the food was decent, the people were nice

Miinukset: the baggage check was a zoo. there was only one finnair representative, who was LATE. the baggage check was opened only 1.5 hours before the flight, causing a massive line.

Plussat: On time

Miinukset: Free bags under Corbin

Plussat: Nothing

Miinukset: Customer service

Plussat: Pleasant crew, efficient boarding, flight was on time

Miinukset: No in-flight service

Plussat: Very nice plane and we left on time and the flight was very smooth.

Miinukset: One Toilet for a full plane with 150 passengers....

Miinukset: flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again

Plussat: Crew was great and welcoming

Miinukset: Some features on screen did not work, also seat handle wasnt possible to lower

Plussat: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)

Miinukset: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin

Plussat: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.

Miinukset: Food a bit bland and uninspired

Miinukset: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

Plussat: The flight did eventually take off, unlike a few others leaving around the same time.

Miinukset: We were delayed several hours and were never told why. Mostly there were no Aeroflot staff at the gate to ask. When there was, they said they couldn't help us because our flight was a codeshare with FinnAir. At the last minute they switched gates, sending us all scurrying.

Plussat: Great service and yummy food.

Miinukset: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Plussat: Not a lot.

Miinukset: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Plussat: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.

Miinukset: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.

Plussat: The flight did eventually take off, unlike a few others leaving around the same time.

Miinukset: We were delayed several hours and were never told why. Mostly there were no Aeroflot staff at the gate to ask. When there was, they said they couldn't help us because our flight was a codeshare with FinnAir. At the last minute they switched gates, sending us all scurrying.

Plussat: Comfortable

Miinukset: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv

Plussat: The connection was way too tight.

Miinukset: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.

Plussat: I was amazed how comfortable we were in economy. Pillows, Blankets that felt like cotton. I would fly Lufthansa over an american carrier any day. We passed through the business class cabin on the way out and I can only imagine how much they were pampered!

Miinukset: Since flying in the US has become expensive and painful I was not expecting much from this flight. They exceed my expectations by so much that I cannot think of anything I would change. (Ok, my chicken was a bit over cooked but that was such a minor thing.)

Miinukset: This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly.

Miinukset: Wasn't able to online check-in thus losing my window seat 21A I had selected.

Miinukset: I am a very experienced international traveler with approximately 25 countries visited and many of them multiple times. This flight set my new benchmark for a international coach flight. Staff were professional, friendly and accommodating. Great leg room and entertainment. Even the in flight meal and snacks were good. I was not looking forward to my domestic connection with Delta. Unfortunately, Delta met my anticipated expectation. US based carriers could learn a lot from Lufthansa.

Miinukset: I could not be given the boarding pass fir the last leg of my trip

Miinukset: It was late

Plussat: The connection was way too tight.

Miinukset: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.

Miinukset: The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup

Plussat: Crew was amazing and seats were comfortable.

Plussat: Economy light is not a good choice but that is not what was special. Everything worked together very well, beginning with timeliness, but crew and service outstanding.

Miinukset: See above. I will only buy further tickets directly from airline

Plussat: Staff excellent

Miinukset: Seats that go flat so u can sleep on long flight

Miinukset: Three hours departure delay from Munich to SFO

Plussat: Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice.

Plussat: Crew was great and welcoming

Miinukset: Some features on screen did not work, also seat handle wasnt possible to lower

Plussat: Keep it up with great services. !! Thank you!

Miinukset: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv

Miinukset: Plane was placed far away in the airfield. Buses were taking people and were waiting to be filled. Doors of busses were open, it was cold outside. Priority and non-priority were waiting in the buses outside. Long ride through the field , letting taking off plane to go first. Bus by bus was bringing new portions of passengers. Plane departed late.

Plussat: Crew was great, seat was comfortable, adequate legroom.

Miinukset: Children should be located in one area of the cabin, so they don't disturb all other travelers.

Plussat: Crew was nice and helpful.

Miinukset: They sent me an email to check in online, so I did checked in one day previous to my flight but it is a waste of time because you still need to make a huge line to check in again and get the printed boarding pass.

Plussat: Service, food

Miinukset: The crew might be greeting passengers onboarding.

Miinukset: Sēdvieta neērta un nepiemērota gulēšanai.

Plussat: staff were polite, helpful, and efficient

Miinukset: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance

Plussat: Tallin airport is beautiful

Miinukset: Lost luggage and indifferent assistance.

Miinukset: Free WiFi

Miinukset: It was a very long flight and the leg room is too small especially for a very tall person.

Plussat: Crew are good ,seats were more than ok

Miinukset: Better seats and headphones to listen to the intertainmen system

Plussat: The service is amazing .. the crew took care of us well.

Miinukset: Not much .. its a comfortable short flight.

Miinukset: The seat didn’t recline and the entertainment didn’t work

Plussat: Staff excellent

Miinukset: Seats that go flat so u can sleep on long flight

Plussat: Great food. Nice staff.

Miinukset: Make a rule that people cannot put their seats back. People in front of us were rude and kept their seats back the entire flight, even after we nicely asked them to not have the seats back so far. Would prefer that seats did not move at all. I would never recline my seat in consideration for the person behind me. On an 11 hour flight, this is a big deal.

Plussat: Crew excellent

Miinukset: Need to invent seat u can lay flat in