Etsi halvat lennot välille Pariisi - New York LaGuardian lentoasema

Miinukset: "All good"

Plussat: "Crew amazing, seat not too comfy"
Miinukset: "Sits uncomfortable"

Plussat: "Friendly crew"

Miinukset: "They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me."

Plussat: "short flight"
Miinukset: "noisy plane. seems like Delta does not maintain their planes very well. flight was delayed, which made it stressful to catch connecting flight at LGA. when we were all on the plane, the pilot states that he apologizes for the wait, since we were waiting a while for take off. he said there was something wrong with the fuel system that had to get fixed but it is ok now. wow, that wasn't the right thing to say. as soon as he said that, the passengers started talking among themselves saying,,,,,,,,,,,,well, i hope it is ok now, because if it is not, we may not get to our destination! he should have rephrased that and simply said that;;;;; sorry for the delay, we were simply going through some maintenance on the plane to make sure everything is all-right, which it is, and we look forward to getting you to your destination in a few minutes! keep it simple without getting into all the details! geeeeeeeeeeeesssssssssssccccccccccchhhhhhhhh!!!!! :("

Plussat: "Lift off and landing was excellent"
Miinukset: "Nothing"

Plussat: "Quick Boarding Awesome staff"

Miinukset: "food options"

Plussat: "Food and movies"

Miinukset: "Delta comfort works especially for one who is handicapped"

Plussat: "Happy to be home"
Miinukset: "Allow more time for check in"

Plussat: "Timing was good"
Miinukset: "Plane was too small. Attendant was almost nonexistent."

Miinukset: "Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!"

Plussat: "Accurate arrival time"

Plussat: "The care and good food was much appreciated. There were plenty of excellent movies to watch to make the time pass in an enjoyable way."

Plussat: "Snacks were good. On time."

Miinukset: "The airport."

Miinukset: "Delays due to Democrats not making deal"

Miinukset: "Lost my both bags in transit. Also, did not get wheelchair services at Paris and had to walk everywhere with bad legs. Not good."

Plussat: "Boarding was easy, plane clean, snacks good."
Miinukset: "Small plane but that’s not really fixable"

Plussat: "I had the chicken beans and rice which was good, the chicken burrito was a little soggy and had to peal it out of the box but taste ok."
Miinukset: "The choice of the movies were either action or kids movies, i would like to see some sports movies, auto race, football or espn. All of the was energetic with great smiles and service except for one that never smiled and lacked enthusiasm. I wondered why she was on the plane."

Plussat: "Nothing"

Plussat: "Fine, courteous"

Miinukset: "plane was a bit old. tiny tv screen"

Miinukset: "they did not serve food in my section at all."

Miinukset: "dirty plane"

Miinukset: "Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional."

Plussat: "Wonderful. Food was great.i"
Miinukset: "I love everything"

Plussat: "Everything"
Miinukset: "No chicken sandwich."

Plussat: "Food and service was nice"
Miinukset: "Very long route to my final destination"

Miinukset: "Bad information about delays"

Plussat: "Everything. Very nice accommodating ok"

Plussat: "Wonderful plane, delicious food, great variety of drinks. Lots of movies to select from"
Miinukset: "Nothing"

Plussat: "Customer service"

Plussat: "On time departure and arrival"
Miinukset: "We landed at 2:14 p.m. but did not get our luggage until 3:38 p.m., with "priority" because we were traveling business class. Dozens of bags that were not "priority" preceded ours."

Plussat: "EXcellent"

Plussat: "Comfortable temperature in cabin!"

Plussat: "Everything, confort, pilot's comunication..taking different route to NY to avoid weather, and wind problem."

Plussat: "Left ontime, arrived 30minutes early."

Plussat: "It was my first time to fly Air France. They exceeded my exceptions. The service was great and they made sure we were very comfortable. I will definitely fly Air France again."

Plussat: "Pretty much nothing"
Miinukset: "Delta. They just hate their passengers"

Plussat: "nothing"
Miinukset: "I will avoid the airline at all costs"

Plussat: "Loved it all. That's good advice above :)"
Miinukset: "It was a blast!"

Plussat: "The Airbus A330 business class seating was more spacious and comfortable than the Boeing 767 I flew to Paris from ATL."

Miinukset: "I told you my daughter's birthdate, you know her age, don't require me to call you and wait on hold for 30+ minutes for her to not be seated by herself."

Miinukset: "No good food options just peanuts and drinks"

Miinukset: "Everything was ok"

Plussat: "Was good"

Plussat: "Wonderful"

Plussat: "Overall a nice and good flight"
Miinukset: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Miinukset: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Plussat: "Services is good ."
Miinukset: "Food can be better"

Plussat: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Miinukset: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Plussat: "Pleasant crew. Appropriate and efficiently served snack."
Miinukset: "Boarding and disembarkation were slow."

Plussat: "Boarding was quick and flight was calm"
Miinukset: "The coffe and breakfast."

Plussat: "Crew was nice and pleasant"
Miinukset: "Flight very late"

Plussat: "Crew was very engaging and service was good."
Miinukset: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Miinukset: "Delays, took my hand luggage into the hold,"

Miinukset: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Plussat: "The crew are amazing! Attentive and friendly."
Miinukset: "The seats could have been bigger."

Plussat: "My seat"
Miinukset: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Plussat: "Nothing"
Miinukset: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Plussat: "Crew was great and professional."
Miinukset: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Plussat: "Crew was fantastic."
Miinukset: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Plussat: "Nice aircraft"
Miinukset: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Miinukset: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Miinukset: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Plussat: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Plussat: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Miinukset: "There were several flight delays and gates were changes a few times."

Plussat: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Miinukset: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Plussat: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Miinukset: "Boarding could be better"

Miinukset: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Plussat: "Great service"

Plussat: "Time and Good clean place.. in This case airpöane.."
Miinukset: "It was not entreteiment st all"

Miinukset: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Plussat: "kLM staff was great."

Miinukset: "Flight departed 35 minutes late"

Plussat: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Miinukset: "Can't think of anything."

Miinukset: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Plussat: "We got a meal for a 1h flight only"
Miinukset: "No entertainment but normal for this type of flight"

Miinukset: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Plussat: "Nothing"
Miinukset: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Miinukset: "Delayed!"

Plussat: "Flight crew; legroom even in cheap seats."
Miinukset: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Miinukset: "At some point the luggage was lost. here."

Miinukset: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Miinukset: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Plussat: "Crew was very helpful.food"
Miinukset: "Food was not upto the mark."

Miinukset: "OLD OLD plane with hard seats and tiny screens"

Plussat: "Boarding/unboarding"
Miinukset: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Plussat: "Eveything is well arranged"
Miinukset: "Nothing"

Plussat: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Miinukset: "Nothing."

Miinukset: "magazines very dog eared and some badly torn"

Miinukset: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Plussat: "No chargers or tv on planes"
Miinukset: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Plussat: "Food and staff were great"
Miinukset: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Plussat: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Miinukset: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Plussat: "Seat space was good for a short flight, inclusive of free snack and drink."
Miinukset: "Too much overoverhead luggage."

Plussat: "Good food, good entertainment system, comfortable seating."
Miinukset: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Plussat: "Crew was great."
Miinukset: "Boarding process was a bit chaotic"

Plussat: "Crew"
Miinukset: "NA"

Miinukset: "Top marks for WestJet!"

Plussat: "Handled the delay professionally with full transparency."

Plussat: "the crew was great"
Miinukset: "reason for delays could have been communicated earlier"

Plussat: "-"
Miinukset: "If this flight was just cancelled from the beginning- a lot of time wasted and did not get a refund for the cancelled flight."

Plussat: "Everything was great!! Thanks so much!!"

Plussat: "Very kind. Gave my daughter an extra snack because we had not had a solid meal in a while."
Miinukset: "Boarding process is never good. Obviously need to board the plane from the back to the front in reverse numerical order."

Plussat: "The crew should serve passengers better and nicer."
Miinukset: "No more delay."

Plussat: "Space"
Miinukset: "Nothing"

Miinukset: "The flight was full and my carry-on had to be checked due to other passengers bringing oversized carry-on. The beverage service did not occur until 10 minutes before landing. Options were limited to water only. The flight was extremely rough and the pilot slammed the plane on landing."

Miinukset: "The boarding process is terrible. One line for section 2,3,4 causes so much chaos."

Plussat: "It was good"
Miinukset: "It was good"

Miinukset: "The delays, better coffee brand"

Plussat: "Nothing"
Miinukset: "I booked a flight for Tuesday the eighth and you guys changed it to the seventh, this has never happened to me before I am furious!"

Plussat: "Crew"
Miinukset: "Delay"

Miinukset: "Ticket was purchased and flight was immediately delayed."

Plussat: "organic bars, hot green tea in real mug, friendly staff"
Miinukset: "no entertainment or WiFi and seats did not recline."

Plussat: "Timing"

Plussat: "Price"
Miinukset: "Sitting at departure gate waiting for two passengers to get kicked off, hard landing"

Plussat: "Not much"
Miinukset: "The waiting area, lateness of the plane"

Miinukset: "Delayed"

Plussat: "Price"
Miinukset: "Head crew person was lazy and bad attitude. The rest were very good"

Plussat: "An uneventful and comfortable trip, well.. as comfortable as any aircraft gets :)"

Plussat: "It was smooth right from booking online uptil reaching destination"
Miinukset: "As it was an early morning flight I would suggest a better snack something like sandwich keeping in mind if giving option for veggie"

Plussat: "My first experience with West jet very enjoyable i would recommend!"

Plussat: "Comfort and legspace"

Miinukset: "slight delay in takeoff but otherwise good"

Miinukset: "Ridiculous baggage policy. Boarded among the first passengers in the last zone group to board the aircraft. All overhead bin space already gone. Sat with my knees up around my chin for whole flight. Very uncomfortable."

Plussat: "Everyone we encountered after walking into the airport were lovely, helpful and just really nice."

Plussat: "Easy booking, great flight, good choices of airlines, keep up your good work Many thank"

Miinukset: "snow caused my flight to be cancelled instead of the direct flight to nyc i flew via Atlanta. due to the timings of the flight - landing at 2.30 am, leaving at 7.30 am - i had no option but to sleep on the airport floor i will try to avoid fliying with westjet in future - staying loyal to air canada - to avoid the risk of such a terrible flight diversion"

Plussat: "WestJet staff is always friendly and I like the comedy slant they use on the announcements"

Miinukset: "The snacks were awful."

Miinukset: "Non comfortable cold sensation."

Miinukset: "Only gave me 20 hours notice, and put me on hold for an hour when I tried to call"

Plussat: "Nothing"
Miinukset: "They were not on time"

Plussat: "Nothing"
Miinukset: "Delays"

Plussat: "Price!"
Miinukset: "But who knew, that I was going to go to Toronto! I now understand your schemes. You gave a cheap deal, but did not tell me why. Never again Kayak."

Miinukset: "Waiting at Toronto airport from 8 oclock to 11 oclock pm"

Plussat: "On time"
Miinukset: "Gate change"

Miinukset: "Rough landing and held up the taxiway for an hour"

Plussat: "Very good"
Miinukset: "Food v"

Plussat: "Complimentary wine - friendly staff"
Miinukset: "Late departure- disorganized boarding"

Plussat: "Flight was for the most part on time"
Miinukset: "Flight attendant was mean and nasty. She asked me to take my headphones off, to which I complied but shook my head as I took them off. The flight attendant then started shouting at me as to why I shook my head and she got loud and confrontational for no apparent reason. I just looked at her in disbelief without saying a word. I don’t think I will travel WestJet ever again."

Miinukset: "Everyrhing was great"

Plussat: "NOTHING"

Plussat: "The free drinks and snack"
Miinukset: "The check in kiosks couldn't read passports well so we had to go check in at counter and the two agents were not adequate because our wait was well over 1/2 hour."

Plussat: "Very positive and smooth experience. Love the app and free wine!!!"
Miinukset: "None that I can think of. I recommend this airline to anyone."

Miinukset: "3 hours early for international flight, which was then delayed 3 hours. Then another hour at LaGuardia waiting for 2 $40 taxis to take 5 of us downtown. Ugh. WestJet terminal crew were flustered and uninformed. Terminal 3 at Pearson had inadequate seating. Sitting on the floor for hours isn't appreciated."

Plussat: "It was incredibly quick!"

Miinukset: "Actually not bad - had to wait a few min at terminal 5 for gate to be free - but pretty good overall"

Miinukset: "They broke my guitar"

Miinukset: "More open counters for the plethora of people trying to check in. Started the trip off with frustration"

Miinukset: "Initial delay and then take off delay because slot time had not been updated. Our family missed connections. Disaster follow up in terminal!!! So far far we have been over six hours from check in and are still not through immigration. This for an hour flight."

Miinukset: "steak was dry. lite lunch was very salty shrimp"

Plussat: "The seat was comfortable when it came leg room"
Miinukset: "N/a"

Plussat: "Everything"

Miinukset: "Flight was canceled forcing us to spend an extra night in Paris. British Airways was extremely unorganized in dealing with an 11 hour delay. I will not fly BA ever again."

Plussat: "Nothing"
Miinukset: "No self service kiosks to check in. Rude staff. Terrible flight experience."

Plussat: "Real nice equipment."
Miinukset: "No information on connecting flights was provided. Also no heads up on the connection process ie. the need for a shuttle etc."

Plussat: "Flight crew was amazing! And also appreciated the envelope for the lose change going to charity"

Miinukset: "Long delays"

Plussat: "Nice flight and service. Very professional crew."

Plussat: "It was a short flight so we only got drinks"
Miinukset: "Short flight so par for the course"

Plussat: "The food and the services. The plane looks new and clean. Many new release movies."
Miinukset: "seat space is too small and not comfort."

Miinukset: "Nothing"

Plussat: "I like the flight left on time"
Miinukset: "There were no self check in kiosk, only 3 people working to serve 50 took over and hour"

Plussat: "Your teammates, Fatou and Sarah at the check in desk in charles de gaulle made our lives doo easy after a stressful and ling journey. Their kind service and forethought helped us a lot."
Miinukset: "BA's poor customer service team who don't explain extra baagge charges correctly and don't have the decency to say they were in the wrong for not dealing with my issue correctly ans giving the run around"

Plussat: "Fast boarding despite the flight was delayed and the crew did all what they could to do a fast process"
Miinukset: "They didn't tell you about the delays! We have to find out through different sources"

Plussat: "It flies"
Miinukset: "No courtesy! At least soft drinks ought to be on the house - they even charge for water - disgusting compared to US airless that at least offer you nuts and a drink for free! BA is now in the EasyJet-RyanAir league! Awful!"

Miinukset: "There was no food."

Plussat: "Arrived early, earned oneworld status points."
Miinukset: "BA are a budget airline charging premium prices."

Miinukset: "Did not hear a warning for additional, strict security screening and lines at Heathrow. Had only 1h 5m layover, barely made my connection."

Plussat: "Check-in was very efficient, boarding was excellent. Onboard service was non existent. Onboard service...not even a glass of water when requested. If you did not pay for a drink you got nothing"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "The ground crew was good"
Miinukset: "They loss my bag"

Plussat: "Check-in was very easy and actually quiet compared to the rest of the airport."
Miinukset: "When we walked into the airport (upper floor), I didn't see any signs directing me to British Airways. We walked a long ways and finally asked someone who said we must go downstairs. More signs would help."

Plussat: "Overall quick, easy and event free...just as flights should be."
Miinukset: "Plane got a little hot sitting at the gate and our seats were the only ones that didn't have air vents."

Plussat: "Early, relaxed boarding process was excellent."
Miinukset: "Only strong negative was the absence of any free drinks or snacks. A cup of tea cost over 2 pounds - ridiculous!"

Miinukset: "Boarding at Charles de Gaule airport in Paris. Always a mess."

Plussat: "Left on time"
Miinukset: "Charged me an extra 120 to check my bags"

Miinukset: "€75 to check a bag PER PASSENGER"

Plussat: "The crew on the plane"
Miinukset: "The staff at check in and the gate agents were HORRIFIC!"

Miinukset: "Servuce"

Plussat: "Plane was not most modern. Average. Nothing stood out good or bad"

Plussat: "Cleanliness"
Miinukset: "Attittude of Ground Staff and difficult to find check in counters at CDG airport"

Plussat: "They closed boarding early"

Plussat: "My luggage was lost and had to wait 2hrs."

Plussat: "EVERYTHING"

Plussat: "The plane itself had nothing wrong with it. They gave me priority boarding because I had a musical instrument with me as my carryon, and then let me put it in the flights crew closet so it wouldn't get damaged. I appreciated that."
Miinukset: "Flight check in was an unbearably long process, in a hot and stuffy area. Once through check in, the passport check line took over an hour. 100-150 people all corralled in like cattle, while ONLY ONE agent was checking passports to enter the security area. This was outside the secure area!!! Anyone could have entered here and executed a terrorist attack with large casualties. It was unsafe, uncomfortable, and unreasonable. Shame on you Paris Airport. Then the flight was late on arrival, and late again on departure, causing me to miss my connection to Los Angeles. This opened up a whole new list of botched customer services."

Plussat: "Excellent aircraft, seems very new. Main meal served (I had vegetarian option) was great. Blankets provided were very nice. Good entertainment."
Miinukset: "The smaller snack served later in the flight was not good. I had the vegetarian option, and the items in the box were meant to be served at room temperature but I believe the box had been heated up with the regular meals, and everything in the box was piping hot - chocolate bar was melted, mustard packet was hot, lettuce on sandwich was wilted, dried fruit mix was hot."

Miinukset: "plane didn't leave for 45 minutes"

Plussat: "The flight crew was lovely, everything went off without a hitch."
Miinukset: "I've never seen such snotty behavior from an airline in my life. The ground crew in the airport BOTH at LAX and at Charles De Gaulle were impolite, rolling their eyes and sighing when I asked them some questions about my transfer from British Airways to Air New Zealand. I was surprised by this, given that British Airways is supposedly a prestigious airline and should have some customer service training. If given a choice, I wouldn't fly with them again."

Plussat: "Short flight, on time , no complaints ts"

Miinukset: "Is way below par when compared to emirates or any other international airlines"

Plussat: "Great"
Miinukset: "Great"

Plussat: "Liked the space between seats , able to stretch and the food was quite good . The crew was very good too"

Miinukset: "2 hr delay in Paris very poor choice of movies"

Plussat: "The entertainment selection was good. They provided a lot of options at no additional cost. Some of the crew was pleasant."
Miinukset: "In all fairness to British airways this was actually "operated by AA" and their customer service leaves much to be desired. Traffic to get into the airport was the worst I've ever seen. When we finally arrived, Although we checked in prior to arrival, we still had to wait in line for over an hour to check in our bags! We told the agents three times our flight was boarding, however, they were almost nasty and would not expedite us. they finally started to call our flight and we were pulled from the line, even then it was very disorganized how we were processed. We had to run through security and the long terminal and along with others in our flight that had been in line, were the last to board as the flight was delayed waiting for us. One of the worst experiences ever. They really need to do something about their check in process as we were not the only ones subjected to these delays. The plane had technical problems landing and had to be towed in but thank God we made it."

Plussat: "The atendió"
Miinukset: "El embarque"

Miinukset: "Lost luggage. Took one hour waiting for my luggage in vain, and file the report of missing luggage."

Plussat: "Crew was very nice"
Miinukset: "Our luggage was not put on the plane and was left behind. It was delayed about 36 hours but when we got it 3 new shots and one perfume was stolen."

Plussat: "yes"

Plussat: "One lady was so mean when I asked her a question ."
Miinukset: "Be more smiling and helping customers when needed"

Plussat: "I really like the fact that I could check the baggage the day before the trip. This was very helpful and I could avoid keeping the bags during a long stop in Madrid."

Plussat: "Food was good"
Miinukset: "British airlines delayed flight to my transfer. Missed my transfer to Madrid and got one to London. Leaving from London my flight on British was delayed by 2 hours AGAIN. Not good."

Plussat: "friendly crew"
Miinukset: "more leg room"

Miinukset: "Food could be better"

Plussat: "It was a direct flight"
Miinukset: "Ticket had no info on baggage allowance. Got charged $55 for one piece. Website has glitches that would not save passport info. Flight attendant did nothing. Did not ask people to have their seats upright during landing. No food or even water for a 7 hour flight unless you pay. Seat uncomfortable. Horrible experience."

Plussat: "Did not have A chance to fly this route."

Miinukset: "Had to want in aisle to go to bathroom while beverage cart took forever to get to the back of the plane. Line was 12 deep to get there."

Miinukset: "We we’re delayed 3 1/2 hours causing us to miss our flight to San Sebastian. That, in turn, caused us to miss our check in for our hotel that we had already paid for so we ended up spending $300 on nothing."

Plussat: "Crew arranged to change seats so my left leg had an aisle."
Miinukset: "Boarding by groups was not followed, no one to control them, just a rush to gate. No discipline by Iberia. Reserved a seat on aisle of 3 seats side section so my left leg could stretch out after surgery but they changed aircraft type w/ only 2 seats on side without notification, so my right leg had the aisle."

Miinukset: "I bought my tkts a moth ago. And when arrived to VLC airport i have no seat ans they put me on STB. NOT GOOD /("

Plussat: "Cabin crew was friendly and efficient"
Miinukset: "Crappy plane for an international flight"

Plussat: "Entertainment system is great. Lots of new released movies."
Miinukset: "Boarding is chaotic mixing priority with the rest of passengers."

Plussat: "all was good , comfortable & short."

Plussat: "Iberia was a pleasant surprise!!! Excellent airline"

Miinukset: "Bumpy ride in parts."

Miinukset: "Lack of legroom on such a long flight"

Plussat: "Great and on time"
Miinukset: "Nothing all good"

Miinukset: "Had seat assignments, but the assignments were not honored at the airport, even though had paid external for early seat assignment."

Plussat: "We flew like we were on a business class service, excellent crew, nice offer of meals, comfortable seats and flawless journey. If you are given the chance to upgrade to Premium, do it."
Miinukset: "Short selection of subtitles for videos. Catalogue not bad but could be improved"

Plussat: "It was short."
Miinukset: "..."

Plussat: "Usually on time"
Miinukset: "Too crowd. Bad food. They do not clean at all between flights."

Plussat: "The crew was not the worst crew."
Miinukset: "Apart from the small, uncomfortable seats, the food was very gross, inedible if you're not starving, and I've been fortunate to travel a lot and I've never ever been on a flight that announces towards the end of travel to reread emergency cards, and that if evacuation is needed, to not grab your stuff (wtf?!). incredibly not comforting considering the plane was super shakey during the flight."

Plussat: "Transatlantic flight with 1980-s entertainment. Both ways...Thirld world ...I was ashamed the airline was American"

Plussat: "I enjoyed the food and entertainment"
Miinukset: "We were delayed so I had to run to my connecting flight. Got on, bags stayed in Madrid."

Plussat: "Everything was great including staff, entertainment (movie/show options) and luckily an extremely smooth flight."

Plussat: "Crew was nice and entertainment options were great."
Miinukset: "Boarding process out of Miami international was disorganized and unpleasant. Crew did not have control over the order for boarding and it became a bit of a mob."

Miinukset: "My ticket said operated by British Airways so after an hour of standing in line - why there were two agents baffles me-- I was told to go stand in the Iberia one. I went to a kiosk and it didn't recognize my flight, so I finally got ahold of someone. The night before I was unable to check in because their site had crashed, so there was no way for me to know where to go."

Plussat: "On time and great service by crew"

Miinukset: "food"

Miinukset: "Cramped by ok"

Plussat: "Easy check in and comfortable seats"

Miinukset: "Mala atencion al publico, de parte del personal en el aeropuerto en madrid, pésima educación para solucionar problemas."

Plussat: "The staff were helpful and approachable."
Miinukset: "The space available for a nine hours flight is poor. There were not enough entertainment."

Plussat: "The seating in business class was excellent and comfortable."

Plussat: "The crew was fabulous! And the ride was on time and had plenty of entertainment."
Miinukset: "My only complaint is that the seats were very tight in the economy class. We were packed like cattle. I know these were the "cheap" seats but for almost $1500 I would hope for a bit more comfort."

Plussat: "good overall"

Plussat: "747 has smaller cabins so even economy doesn't feel like cattle class."
Miinukset: "Standard food choices poor, chicken ran out after 5 rows. Mushroom risotto unrecognizable. Worth paying for an upgraded meal. Drinks service woeful, only 1 or 2 at seat services on 9.5 hour flight."

Plussat: "Love Kayak. Everything excelkent."

Miinukset: "They change flight times without notifying us. They made us spent a night in a hotel and BUY new tickets for the following day. Were unable to find a person to even file a complaint. Please feel free to contact us if willing to help us!!!"

Miinukset: "Not only was the audio broken so we couldn't hear the movie, but our overhead light was broken (all around) so we couldn't read. Service was terrible; attendants seemed irritated at small requests. We'll never fly Iberia again"

Plussat: "That agents had another flight scheduled in case we missed our connection due to delay."
Miinukset: "That we were unable to make the connection, missed by only a few minutes which seems like more could have been done to help us get on. Would have liked to be given access to VIP lounge to relax and use wifi to communicate to others our delay to let them know we were okay. Voucher for lunch was at limited vendors, not easy to use. No water in toilet for washing, out of toilet paper."

Plussat: "Big comfortable seats."

Plussat: "Everything except the food"
Miinukset: "Food could be better. Should try to avoid serving warm meals."

Plussat: "Great experience, comfort and crew."

Plussat: "Small uncomfortable plane flight departed late , Customer service awful."