Halvat lennot Falmouth

Miinukset: "The crew was not very warm and/or welcoming - they were short, impersonal, and kind of cold"

Plussat: "Low engine noise and vibrations. Temperatures were comfortable"
Miinukset: "Seat back stuck and wouldn't recline. 11 hours sitting upright not comfortable at all. Noisy children"

Plussat: "great food! competent crew. all efficient and good."
Miinukset: "an extra beverage service in the middle of the flight would be nice, but that's okay."

Plussat: "The crew"
Miinukset: "Seats are not spaced enough. It is not big enough for a 6 foot 3 male caucasian. My Screen was broken."

Plussat: "Food, crew."
Miinukset: "Boarding process which did not use jetway."

Plussat: "Everything was great but I particularly liked the meals. Many fine movies. However, The movie viewer on my wife's seat did not work."
Miinukset: "Flying from Barcelona to get a flight to Boston from Istanbul was a mistake on our part. We saved money but were awake for more than 34 hours"

Plussat: "The service was great, the flight was timely, attendants were friendly."
Miinukset: "The vegetarian option could have been better (it was noodles with red sauce)."

Plussat: "Very attentive staff who gave us an extra meal and checked in on us while my girlfriend was sick from food poisoning the day before."
Miinukset: "Far too few agents at check in. The signage wasn't clear and we waited in line for 15 minutes before realizing we had to be in a different line, for which there was only one attendant checking in for three different flights all leaving at the same time. When there are three layers of security at Attaturk airport, everyone waiting to check in were rightfully worried they may miss their flight."

Plussat: "Food was much better Istanbul to Boston than Boston to Istanbul"

Plussat: "It's all great. Recommended"

Miinukset: "Terrible customer service"

Plussat: "Entertainment selection was ok."
Miinukset: "Seats some of the smallest. Staff inattentive. Pressed the attendant button 4 times. Every time ignored. Food provided was not what was on the menu provided. Boarding was a disaster. Over an hour in a terminal with lacking a/c. I want to say it was worth the price, but no. Was the worse flight I have ever been on."

Miinukset: "Worst flight I have ever been in. Horrible leg space. It was so uncomfortable."

Plussat: "The service was good., food was good, boarding was little though."
Miinukset: "Usually the layover is long even though they provide you with hotel but, its too tiring"

Plussat: "Exceptionally nice crew, outstanding amenities, best food I've ever had on an airplane. I especially liked having the option of traditional Turkish fare."
Miinukset: "The boarding process could have been more organized. I had a business class ticket and could not find the priority boarding line. The first ground crew member I asked was abrupt and sent me to the back of the long line. I caught the attention of a different crew member and he motioned me to the front of the line--it was a little awkward saying "excuse me" to each person that I passed. (I am not used to being a priority passenger!) Once my documents were cleared and my carry-on was inspected at the gate, it was not clear whether to take a seat or to go somewhere else."

Plussat: "I liked the movie options and the fact that we were given blankets and pillows."
Miinukset: "I was told in Vienna that I would be allowed to carry my Kindle onto my flight from Istanbul to the USA. I was not able to and had to wait in a very long line both in Istanbul and in the US. I understand the change in regulations, but it is important that all employees of Turkish airlines are aware of the change. We also waited one hour on the runway in Istanbul. Additionally, there was a small section of the plane which received food roughly an hour later than the rest of the plane. I was on this section, and was uncomfortably hungry by the time I received food."

Plussat: "Turkish Airlines has an excellent entertainment system"
Miinukset: "They used to have more legroom"

Miinukset: "Not enough room between rows. Can't recline seat if table behind is open."

Miinukset: "It was an hour late arriving!"

Plussat: "The crew were amazing.. very helpful and accommodating! The food was also 5 stars, and the entertainment was great! Enjoyed every minute of it!"
Miinukset: "Boarding was not really done according to groups A, B, etc, but it was only a small holdup.. really nothing much at all :) Comfort was great, although a little more leg room might have been nice. But again, not a really big deal!"

Plussat: "I always fly Turkish Air when I can. I like it a lot"
Miinukset: "This flight was a standard deviation below the usual quality. The crew seemed inexperienced, and the service was slow. The business-class cabin was only about 40% occupied, and yet the crew seemed unable to provide quick service. As I say, this is not normally the case, but it was a little disappointing."

Miinukset: "Flight was delayed for 1.5 hours from its scheduled departure time. Upon arrival to Boston airport, it took a long time to find gate and disembark. As a result, I missed my boat ride connection. I had to incur hotel fees and be late for my business appointment the next morning."

Plussat: "Flight delayed 11.5 hours...not their fault, but there was no communication from Turkish Airlines as to what was happening."

Plussat: "The food was amazing."

Plussat: "new aircrafts, easy boarding ontime departure and arrival"
Miinukset: "Staff needs to be more friendly, food needs to be better in quality (ie.Etihad food is amazing). knowing that the flights are going to INDIA & PAKISTAN they should add some indian Pakistani channels"

Plussat: "the crew"
Miinukset: "the draft from the air conditioner"

Plussat: "Because it was my first time on Turkish Airlines I was a bit apprehensive but the experience was very positive. The crew was friendly, the service good, the food very good and the entertainment excellent. All my flights left on time and arrive on time or earlier. The airplane, an Airbus 300, was new and comfortable."
Miinukset: "The boarding process at Istanbul was a bit chaotic but the flight left on time. I guess the airport personnel knew what they were doing. Istanbul airport is big and modern. There a lot of nice shops, including Duty Free. One annoying thing was the large number of airport employees using these motorized transports, I.e. wheelchairs, bipeds, tricycles, etc, going at high speed. If you don't get out of their way they will run you over!"

Plussat: "All flight segments were on time, the crew was very pleasant, but the main thing was that I felt that the cabin noise was lower than the other airliners .... ????"
Miinukset: "no issues"

Plussat: "Liked the food and service"

Plussat: "Everything"

Plussat: "Comfort, service, entertaiment features and food."

Plussat: "Good food choices and entertainment"
Miinukset: "Leg space and seat width"

Plussat: "Entertainment System was great, many choices and easy to navigate. This was important because the flight was delayed on both ends so we were sitting for even longer than our already long flight."
Miinukset: "Boarding was unorganized although we'd been divided into four groups, people were jumbled together not really knowing when their group had been called. Check-in bag drop was extremely slow, another couple of desks were needed to keep the process moving more quickly. We were there more than 2 hours early and were standing in line nearly all of that time."

Plussat: "It was a smooth flight. The meals were relatively tasty, and the in-flight entertainment was fun."
Miinukset: "Having been impressed on recent overseas flight using Turkish Airlines, I thought the standards they had previously practiced would have been implemented. Unfortunately, there were several customer service disappointments, from forgetting to include dessert with my and my daughter's meals to being made to wait nearly an hour for the interactive screen to be reset. And not a sincere apology or effort to resolve the problem."

Miinukset: "Staff was a bit rude"

Miinukset: "I asked for sugar 3x before finally getting it (1 hour), but by then the coffee was cold and I had to request a new one and wait another 10 mins :)"

Plussat: "came home with 2 broken bags, hard to talk to anybody, emailing back and forth since then to replace them, so far offered much cheaper bags and om top of this, a lot of paper work needed to claim those 2 cheaper replacement !!!"
Miinukset: "very tight seats for 12+ hours across Atlantic flight, old planes, somewhat unfriendly attendants."

Miinukset: "Excellent service"

Plussat: "The food, the hotel vouchers, the staff, the plane. I love everything about Turkish Airways"

Plussat: "I am not a picky person to me every thing was great taking into consideration that you cant satisfy every one."
Miinukset: "Not every one can follow the speed of the way you announce things, remember your flight take people from different continents in the world Also not having some where to sit while waiting for the information of which gate to go it is very challenging. The AC was almost killing the older people not me but the older lady sat next to me complained all the time but it didn't work. I know it is the challenge difficult to solve however you can give them some advise. Find a private space to talk with sick people because some people might not be comfortable to talk in front of every one."

Plussat: "Food"
Miinukset: "Frequent announcements"

Miinukset: "As said above"

Plussat: "Very accommodating staff."
Miinukset: "Temperature was up and down. Seats were small."

Plussat: "Service and food were great, and a friendly crew, and tickets were affordable!"
Miinukset: "We went on a trip to Berlin via Istanbul, everything was awesome except that the plane between Berlin and Istanbul on the way back was not equipped with TV entertainment."

Plussat: "see the above"
Miinukset: "see the above"

Plussat: "The food was good, my wife had her pre-ordered vegetarian dish ready at her seat. The chicken tasted like free-range. Beer and wine are included in the free beverage choices. They bring you a bag of comfort Item: toothbrush and paste, slippers, blindfold and earplugs, as well as a blanket and pillow."
Miinukset: "The flight was all good. A short flight within Turkey was also good, and very cheap. P"

Plussat: "FROM THE TURKISH DELIGHTS to the amazing choice of food and drinks all the movies to watch flying with turkish airlines was amazing!!! considering the prices for the tickets beat every airline out there and it was like a week before departure!! incredible just incredible no complaints at all!!"
Miinukset: "absolutely no complaints at all"

Plussat: "Entertainment system Online check-in and seat reservation"
Miinukset: "Flight attendants unresponsive to the point they wouldn't even come over. Food was so-so but not enough."

Miinukset: "Excellent"

Plussat: "Nicer plane"
Miinukset: "One stewardess almonds mowed me down with cart"

Miinukset: "Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center."

Plussat: "Not comfortable and not helpful"
Miinukset: "Some rude staffs , not helpful"

Plussat: "On time and helpful staff."
Miinukset: "Very cramped seating."

Plussat: "Everything was really great"
Miinukset: "I can’t no say anything bad"

Miinukset: "Delayed"

Miinukset: "I was flying from CDG to LGD and my bag was lost, yet the baggage claim system showed it arrived...... Thankful I packed some essentials in my carry on. The bigger issue will be dealing with my medical insurance company to get medications replaced that were in the checked bag."

Miinukset: "Dripped on!!!!!!"

Plussat: "I am always impressed by the Delta staff. Top notch."
Miinukset: "The entertainment screens have an (older) head phone jack that many people do not have. The headphones available for purchase by the airline are of very poor quality. I also am surprised that airlines (not just Delta) continue to provide such low quality food options on flights. I think consumers would pay more for better options."

Plussat: "On time, staff, and overall service"
Miinukset: "No complaints"

Plussat: "Awesome customer service"
Miinukset: "No complaints"

Plussat: "Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff."

Plussat: "Me atendieron muy bien , tuve un excelente viaje"
Miinukset: "Nada"

Plussat: "the trip going to cancun was an absolute nitemare.... the phone situation was less than acceptable... call back times horrific incorrect postings of new schedules.... late postings of new schedules...."
Miinukset: "the trip going to cancun was an absolute nitemare.... the phone situation was less than acceptable... call back times horrific incorrect postings of new schedules.... late postings of new schedules...."

Plussat: "Even though we were in the very back row, we did not experience a foul smell from the restrooms. This was a very nice relief. It is bad enough that the seats don't recline and there is no window in the very back row but prior experience with the added nausea of foul restroom order has been a serious insult to injury. In this case there was really minimal odor. Also since we are traveling as a family we are very happy that we were seated together. We have experienced the past that sometimes our seats will be fragmented and that creates major challenges when you are traveling with young children. However on this particular flight the ride was rough during both takeoff and landing, a lot of side to side shimmy. Also the cabin pressure varied quite a bit during landing causing all the kids to complain about some discomfort in their ears."

Plussat: "The TV selections"

Miinukset: "Change d for WiFi. Cheap"

Plussat: "I liked the WiFi and Movies. The flight crew was wonderful making a stressful retreat from Hurricane Irma a little better"

Plussat: "Clean and good size sears"
Miinukset: "Slow boarding, crew tires and it showed, pretzels no nuts,"

Plussat: "Efficient hop to Boston"

Plussat: "Modern plane from ATL to BOS. On board games were a fun distraction."

Plussat: "Free entertainment and free food was unexpected and very welcomed, especially given the trend of charging for more and more features."

Miinukset: "The tsa is worthless"

Miinukset: "The plane was delayed by more than 3 hours due to "weather problems" earlier in the day. Delta did not permit re-booking to flights that left JFK for Boston earlier, even tho there seats available, instead insisting that we had to wait for our assigned flight. Small snacks (regular Coke, no Diet) did not really compensate well."

Plussat: "Very professionals"
Miinukset: "N/A"

Plussat: "Everything went smoothly."
Miinukset: "N/A"

Plussat: "Easy boarding. Due to bad weather they kept us well informed. One hour late but not their fault."
Miinukset: "A little chilly in the waiting are."

Miinukset: "Smooth and easy"

Miinukset: "Boarding in LA was. Mess"

Plussat: "I'm surprise that Delta airline serves free dinner for domestic flight, which is definitely a compliment. I would travel with Delta airline again"
Miinukset: "n/a"

Plussat: "Pilot got us back safe through some bad turbulence, the flight was shaky from start to finish. They gave extra snacks, were attentive to any needs. Would definitely trust Delta pilots again. Also with this being a connecting flight, it was nice that the group of five I was in was given an entire row to ourselves."

Plussat: "Flew delta a few days ago and this wasn't an issue but you've gotta do better on the wifi and tv front. Part of my decision to fly delta is entertainment."
Miinukset: "Wifi was too slow to stream (audio only) a live sporting event. No satellite tv for the entire flight with no announcement - I had to ask the crew twice what was up."

Miinukset: "No tvs."

Plussat: "On time departure and arrival."
Miinukset: "Cramped! Cabin crew not particularly friendly."

Plussat: "Great stewardesses, good food"

Miinukset: "All good"

Miinukset: "Same as above"

Plussat: "I like the fact that I was able to get on this"
Miinukset: "Delta is completely messed up. My luggage was supposed to travel with me to Boston. But it didn't. Delta waisted my time. Horrible customer su"

Miinukset: "Family of 6 with 3 minors. Could not sit any of us together."

Miinukset: "After a grueling 14 hour flight back to the states from Asia, got notification that my Delta flight was further delayed an additional 3.5 hrs from the layover of 2hrs, so I was at the airport for a good part of the day and did not get home till midnight. Altogether 24+ hrs of no real sleep. To add insult to injury, a Delta representative called and apologized, offering a $100 voucher or gift certificate. Raised expectation that they might actually do the right thing. I then received a Delta email that says "Your day just got better", except there was nothing but ads and enter to bid for things. Overall bad experience when I really needed them to get me home on time."

Plussat: "Great flight"

Plussat: "Very enjoyable trip."
Miinukset: "Nothing"

Miinukset: "no food. no entertainment"

Plussat: "Seat assignment very comfortable!!!"
Miinukset: "N/a"

Plussat: "Great customer service"

Plussat: "Generally there was a king of a "good buzz" among the passesgers Appreciated the good budget value. It made the trip to see my daughter possible"
Miinukset: "I don't have any negative feelings"

Plussat: "Small jet, 2 seats on each side, so every seat is either aisle or window seat. On return trip, pilot landed safely in bad weather at night."
Miinukset: "Not departing on time, but better than overlooking needed maintenance, though unnerving that it was needed. No advance notice that carry-on bags would be checked at the jetway, which could have an impact on what you pack versus carry."

Plussat: "Staff were nice."
Miinukset: "Plane was too tight, felt cramped. Child behind me, continually kept kicking my chair."

Plussat: "The Delta terminal at La Guardia was amazing I felt like I was back in Singapore , I had my choice of really good food ranging from Italian , German , Japanese and some American places all of which sounded good the prices were a bit expensive but that is just airports !"

Plussat: "Timely"
Miinukset: "Crew member kept bumping to my arm or part of my body on aisle side while sleeping. Kept me awake and nonapology"

Plussat: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Plussat: "Just the cabin crew being nice"
Miinukset: "Punctuality KLM is always late"

Miinukset: "Flight cancelled"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Miinukset: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Miinukset: "lost baggage"

Plussat: "Entertainment options."
Miinukset: "Service was poor, seat did not recline, and the food was terrible."

Plussat: "Everything OK"

Plussat: "Boarding agent extra effort to improve my seating!"
Miinukset: "Food amount less than expected."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Miinukset: "Nothing special"

Plussat: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Miinukset: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Miinukset: "Didn’t happen."

Plussat: "Professional crew. Good boarding."
Miinukset: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Miinukset: "Customer service"

Plussat: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Miinukset: "Nothing"

Plussat: "Absolutely nothing!"
Miinukset: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Miinukset: "Bit cramped for space"

Plussat: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Plussat: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Miinukset: "Nothing to be honest . All positive."

Plussat: "Ground staff at Manchester very helpful"
Miinukset: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Plussat: "Easy Boarding"

Miinukset: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Miinukset: "Service"

Miinukset: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Miinukset: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Plussat: "Atmosphere, crew were very professional and friendly"
Miinukset: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Plussat: "Excellent service, excellent food."

Plussat: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Miinukset: "55 minute delay was not welcome."

Miinukset: "I slept didn't have snack offered and no entertainment"

Miinukset: "I missed my flight because of MU"

Plussat: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Miinukset: "Nothing​"

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "The flight crew were kind, polite, and attentive."
Miinukset: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."

Plussat: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"

Plussat: "Crew and food"
Miinukset: "Seat"

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."

Plussat: "During my first flight from East Midlands England to Amsterdam I lost my baggage by another airlines and the KLM crew was very dedicated and supportive until they found it and check in for me... Many thanks and I wouldn't forget it."

Miinukset: "My Kosher meal never made it on-board. The cabin (and the airport) were way too cold"

Miinukset: "Lost lugage not yet delibered"

Plussat: "New plane, new seats, new entertainment system. All very goo to great. The dinner was above average in terms of taste but the breakfast was pretty ordinary."
Miinukset: "Breakfast food wasn't very good."

Plussat: "Very good flight.I recommend it to everyone."

Miinukset: "The food was inedible--from the chopped RAW potatoes to the slimey, tiny bit of pale turkey. It must have left a foul taste for the crew, too, since they were cold and unwelcoming."

Plussat: "2-4-2 configuration was ideal, because we had a pair of seats on the side"
Miinukset: "HIndu vegetarian meal was FISH!! Hindus DO NOT eat fish!!"

Plussat: "entertainment options"
Miinukset: "lack of USB or other power outlet to charge my own devices, poor responsiveness from crew, skimpy breakfast (it was a way-too-salty quiche), tighter seat options than my first leg of the flight"

Plussat: "Uudet elokuvat."
Miinukset: "Ei wifiä."

Miinukset: "Ei wifiä."

Plussat: "The crew on this flight was great and there were lots of current movies to watch"
Miinukset: "Why do the airlines makes you walk through first class and then premium economy to get to standard economy? That is a set up for failure."

Miinukset: "Seat comfort"

Miinukset: "The transfer in Rekyavik was horrendous and in Helsinki moderately okay"

Plussat: "It was on time."
Miinukset: "Incredibly expensive checked-in baggage fee, $108."

Plussat: "Everything was great except the boarding process at KEF for outbound back to BOS."
Miinukset: "The boarding process at KEF for flight back to BOS was a mess. Only one attendant checking people in. The gate was so crowded it was ridiculous. The one attendant did not have any PA system so you couldn't hear any of her announcements. It was a long, hot, crowded wait to get onto the bus that brought us over to the plane. Not the best way to end our trip to Iceland."

Miinukset: "No free snack options"

Plussat: "Terminal security staff very attentive."
Miinukset: "Boarding was very crowded."

Miinukset: "Chaos on last leg Total chaos Was shoved and pushed while waiting to board They need some boarding system Zones or numbers"

Plussat: "I"
Miinukset: "I've never had this kind of long boarding time... It took about 45minutes for all passengers to board."

Plussat: "The crew was very nice."
Miinukset: "The seats were very uncomfortable. I was wedged in between two quite large people for the entire flight home - could barely move at all. Both were taking up about 20% of my seat from either side. The check-in process was also chaos - 3 Icelandair employees trying to manually check-in about 4 flights. We were on the verge of missing our flight after waiting almost 2 hours just to check in. There must be an easier way."

Plussat: "great service, no complaints whatsoever."

Miinukset: "See above."

Miinukset: "The airport was too small for the number of flights going through. It was just a mass..."

Plussat: "Service on the plane was excellent."
Miinukset: "Reykjavik airport is rough! It is very crowded and boarding was chaotic."

Plussat: "The bigger more comfortable seats on this flight were so nice. The complimentary beverage and food was nice also."
Miinukset: "Boarding from the tarmack and having to carry our bags up many stairs to get on the plane! Not so nice when you are an elderly person."

Miinukset: "There was not enough room in the boarding area."

Plussat: "They got us from A to B safely...I am grateful. But not a very warm and friendly bunch!"

Miinukset: "Expensive food, delayed and scary/bumpy landing"

Miinukset: "The gate changed and I heard no announcement of it. Received incorrect information from uniformed employees when signs were not found about the flight at the wrong gate..There was no waiting area for my flight, only a line. We were bussed to a remote area of the field to board our flight from the tarmac. The flight was late in leaving. Crew was nice once we were on board, good plane. Cold in row 19, boiling hot near forward lavatories. Stressful, horrible experience."

Miinukset: "No snacks."

Miinukset: "too many flights landed at KEF at one time. the iceland customs could not handle all the flights at one time. it seems like the idea/plan to make iceland a primary stopover location was done without determining how many flights could descend on the terminal at one time. i was in a line that was almost all the way down the terminal. we truly were processed quickly - but it gave many around us a lot of stress over thinking they would miss their connecting flights. since i had done this before and the exact same thing happened (too many to process in too short a period of time) i reassured the people around us that icelandair holds the connecting flights until all people were processed. it gives a bad look to iceland and icelandair and i am sure could be remedied by changing some arrival/departure times. again, the idea of having iceland be a primary stopover to put them 'on the map' and glean the revenue from the potential travel is excellent, great marketing strategy - but is iceland air shooting them in the foot if they have implemented this plan without the infrastructure - please pass along to iceland- a country i really loved when i visited before this marketing plan!"

Miinukset: "4 hours in plane without take off, grounded! spoon feeding the 30 minute delays"

Miinukset: "Long delay because of weather"

Miinukset: "no snacks!"

Plussat: "Spent two hours after boarding before takeoff... plane desperately needs more air circulation and a lower thermostat point."

Plussat: "Ain't like them at all"

Miinukset: "Luggage lost on my way to Iceland and then lost my entire family's luggage upon our return to the US."

Plussat: "direct service"
Miinukset: "reservation process by Kayak was the worst....I am moving on to google flights."

Plussat: "Same as previous. Price, seat comfort, entertainment system."
Miinukset: "Same as before. Even more chaotic boarding but this was Icelandair's fault. There were no boarding announcements and everyone just charged on the plane. The food, which we had to pay for, for a 6 hour flight was an insult. Same old entertainment."

Plussat: "Good legroom. Comfortable seats. Electronic USB charging and wifi. Food selection"
Miinukset: "For economy I felt it was a good value for what we received"

Plussat: "Everything"

Plussat: "see above"

Miinukset: "!"

Plussat: "Safely traveled from Reykjavik to Boston"
Miinukset: "Last minute seat changes with little explanation for many passengers including my husband and me on the plane. Very uncomfortable, worn-out seat. Chaotic boarding process or more accurately lack thereof"

Plussat: "We were upgraded to economy plus, and it was a wonderful experience!"

Plussat: "Price and the fact that they waited to take off until we arrived from Copenhagen"
Miinukset: "Boarding is awful - just a mad rush of people!!"

Plussat: "Decent plane, but not much more to say about this airline."
Miinukset: "Had to climb stairs to board the plane & walk from the terminal. There was no food service included. Had to buy food, expensive prices & the choices were very limited. A major downer! Only had 2 beverage services in 6 hrs."

Plussat: "See above"

Plussat: "Icelandair service"

Plussat: "Same as above"
Miinukset: "Same as above"

Miinukset: "We were seated at an exit seat which was fine other than the window seat being very, very cold."

Plussat: "same as above"

Plussat: "Attentive stewardesses! Lots to buy."

Plussat: "I love the price!"
Miinukset: "My chair was broken and wouldn't recline."

Miinukset: "Lost luggage (for the second time on the way back!)"

Miinukset: "Boarding was a bit awkward"

Miinukset: "On time!"

Miinukset: "I ordered an oatmeal, it was really disgusting! I had to beg for a blanket! Movies were mediocre....."

Plussat: "Had plenty of legroom. They provided an Ipad with some movies and games because my TV was broken."
Miinukset: "My TV was broken"

Plussat: "Plus a very nice airplane"

Plussat: "Flight was smooth and uneventful."
Miinukset: "Boarding was chaotic and disorganized. No announcements. We had to ride a bus for 200 ft and then board. Just not well thought out."

Miinukset: "Carry on policy is ridiculous"

Miinukset: "Our connecting flight was late and we missed our flighr"

Plussat: "Friendly check in agent"
Miinukset: "For the check in agent to advise passengers that E gates are extremely far for a regional flight & to make our way directly there. I was traveling with my mother, we arrived 2 and half hours before our flight and plus did online check in but the walk to the gate took us about 40 mins that we missed"

Miinukset: "The boarding process was very unorganized. The flight was delayed almost 2 hours due to baggage issues while we sat on the plane."

Plussat: "Very friendly staff"
Miinukset: "Food selection was not available"

Miinukset: "Entertainment options."

Miinukset: "Didn’t take the flight"

Plussat: "Because kayak did not alerted me my flight had to be moved to Miami since is the only city that provides passports the same day. This extra expense costed me over 400$ in hotels gas and extra parking costs."
Miinukset: "Kayak services were terrible and I do not plan to use them again. The website should have alerted me that I needed a passport valid for longer than 3 months to my flight for Spain."

Plussat: "Cheap airline, results are what we thought they would be"

Plussat: "I am still alive"
Miinukset: "They charged for coffee. My legs are too long to fit without my knees going into the isle. They didn't have room for my bag."

Plussat: "Quick boarding with the baby, very helpful friendly staff"

Plussat: "nothing"
Miinukset: "vueling is the worst airlines ever"

Plussat: "Efficient boarding and departure. Clean aircraft."
Miinukset: "Seats are too close together. This is the first time my knees the seat ahead of me."

Miinukset: "Made us wait for 30 minutes in line to board. After boarding, waited on the tarmac for an HOUR Got to Mallorca and they had lost my luggage despite delays. I paid 190 for an extra bag!"

Plussat: "Seems they dont care others customers who do not speak Spanish...!!!!"
Miinukset: "Poor serrvices and attitutes towards other race/ Asian American"

Plussat: "Absolutely nothing. My flight was cancelled and I want to be reimbursed"
Miinukset: "How can I be reimbursed. The way we were treated is a shame"

Plussat: "On flight home, second lost bag of trip and second time of an extremely long wait, truly long long wait to report lost bag in Barcelona. So far, I have only one message for updates online about my lost bag. It always says "searching." I don't think they are though."
Miinukset: "Lost luggage. If they would let me speak with someone live, I could give them an idea where they lost it. Looking online, I see many comments that the airline has not. located nor compensate for lost bags."

Plussat: "Great crew fromFCO to AGP. The head cabin attendant was amazing and very friendly and professional."

Plussat: "La compagnie a tenté de prévenir régulièrement du retard, par sms et mail."
Miinukset: "Retard de plusieurs heures, un voucher de 6€ censé permettre de « dîner » à l’aéroport... rien à boire ni manger une fois dans l’avion, et pas de compensation une fois arrivé à Paris CDG où nous en avons eu pour 45€ de Uber pour rentrer puisqu’il n’y avait plus de RER..."

Plussat: "Quick and cheap flight from Rome to Pairs for sightseeing"
Miinukset: "Boarding was moved at the time of boarding and sounds like that is normal so pay attention"

Plussat: "Excellent check in . Before time arrival."

Miinukset: "Extra small space. Les that normal."

Plussat: "Comfort and friendliness of crew"
Miinukset: "Everyone told to board at the same time but they no one being boarded for over 30 mins. So left just standing in a long line for ages. Why tell us to board before you’re ready to board anyone? And why all at the same time and not groups of rows?"

Plussat: "Made it to a new country safe and sound. Was nervous at first but relaxed once everything started going."

Plussat: "Got off the plane quickly"
Miinukset: "We were late boarding and departing but were not alerted before hand. Didnt matter for me however since i was there early."

Plussat: "Comfortable chairs, clean airplane"
Miinukset: "Flight attendant had a bit of an attitude. Bad day, perhaps."

Plussat: "Was given the Exit seat"
Miinukset: "Had to leave my hand luggage at check in because of fully booked flight And had to take out my laptop and carry it throughout the flight without case"

Miinukset: "seats were awful-- very thin cushioning"

Plussat: "Vert kind and proffessional crew On time departure and flight"
Miinukset: "Lack of any free offer fof snacks or drinks Not even water was offered Very very limited legroom"

Plussat: "We got to our destination smoothly and a few mins early."
Miinukset: "The seats and space on the plane were extremely small, there was no space to breath or sit. The seats did not recline back. There were no complementary drinks. The shuttle to the flight had way too many people. We had to print our boarding passes before checking in or we would be charged 15 Euros."

Miinukset: "The luggage did not arrive. The said the luggage left in Barcelona. I don't have anything and fill very disappointed about my trip. Never ever will be using Vueling again !"

Miinukset: "Not much leg room."

Miinukset: "Apparently Vueling, Iberia's cheap cousin, saves a middle seat in row 1 and charges more. A lot more! I was pressured in Helsinki into letting Swissair, the contracted boarding agent it seems, fill that seat, 1/2 of which is what you get for paying 'business' in a plane that has all economy seating. There was no logic or ability to board before economy and indeed my boarding pass stated economy. The woman that was added to the oversold seat got intoxicated and was half in my seat. I will never fly this again and it's not worth the stress to fight for some refund but I was taken advantage of with charging me a 300+ euro seat for this joke of a flight in a "better" level of service."

Miinukset: "flight delayed 12 hours"

Plussat: "Crew and personnel were very friendly. On time and bags arrived as promised."
Miinukset: "Nothing is on the house - even coffee on the flight is 3 euros. Seats are very very close together - virtually no leg room"

Plussat: "On time, friendly service and ample room on the plane."

Plussat: "Once we got on after an hour delay we had friendly crew and had a row to ourselves in the 2nd row. Comfortable seats and didnt pay luggage fees as many others have. We took on our backpacks that were larger and enjoyed our trip."
Miinukset: "Our flight was an hour late as seems to be usual for Vueling and some discount airlines. Also had to pay for any refreshments of water, coffee or snack. Seems to be normal for some discount airlines."

Plussat: "Nothing"
Miinukset: "Boarding was horrible delays were never ending with no notice. They made several horrible mistakes that led to everyone being run around the airport looking for the gate. Never ride vueling."

Plussat: "Friendly service -- free gate check, and a free upgrade so that my partner and I could sit together :D"

Plussat: "Things went pretty smoothly, but nothing exceptional about it. Good to get to point A to point B."
Miinukset: "It wasn't very clear via British Airways' booking process that I needed to go to the Vueling counter or the British Airways counter to drop off my luggage."

Miinukset: "They losed our laggage"

Plussat: "brand new plane - very clean"

Miinukset: "disorganized before boarding and on the plane, cramped plane -- very little leg room for a tall person. Overall, falls well below BA standards. I would never fly Vueling if they were not my only practical option to get to La Coruna and BA's partner."

Plussat: "the plane was 90 minutes late fast smooth flight"

Plussat: "Loved everything, from the service to the seats to the snacks. Amazing!!"

Plussat: "from the ticketing to the landing they were kind and smiling lovely people"

Plussat: "Luggage arrived on the carousel very quickly"

Plussat: "Leg space and the staff"

Miinukset: "Flight was delayed 4 hours so we missed our connection. There were 2 vueling representatives in the whole airport and they all seemed to have disappeared when the delay was annouced. Customer service was impossible to reach via phone. When we finally did Find someone to talk to, they couldn't help us, kept punting us to other people. Then they lost our luggage, told us it would be delivered within 24 hours--and it took 3 days."

Miinukset: "Everyone had boarded onto the plane and we sat at the gate for an hour and a half before they finally closed the door to leave the gate. We were given no reason for the delay. We arrived in Barcelona 2 hours late at 2:45am."