Halvat lennot Giza

Miinukset: "Leg room Food choices"

Miinukset: "The flight was late, with no explanation."

Plussat: "The crew members were really nice"
Miinukset: "Everything was great"

Miinukset: "The Crew was on top of passengers requests. I asked three different crew memberrs for paper towels and no one delivered."

Miinukset: "Flight was overbooked, which is always an annoying inconvenience. As a result, the flight was significantly delayed. When the plane landed the pilot immediately had to take off again which was really unusual and unsettling. But eventually we were able to properly land."

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "Hello the service was excellent"

Plussat: "Very efficient flight, quick and handy. No extra details, but have to say the breakfast they served was excellent. Probably the best I have had on such short 1hr flight."
Miinukset: "No personal entertainment set, but on such short flight that was not a big problem. Everything else about the seat was good, and a lot of passengers fell asleep comfortably."

Miinukset: "The lost 3 of my bags"

Plussat: "No any trouble during flight."
Miinukset: "Too long distance between terminals and very short time between my connecting flights make it almost not possible."

Miinukset: "The people smell very bad !!"

Miinukset: "No beer or wine with meals, noisy flight and cheap headphones"

Plussat: "The Airport and shopping"
Miinukset: "the flight from Cairo to Egypt was extremely bad . I understand that the relationship between both countries is not at its best. However, this is not an excuse for racist and bigoted behavior from You staff , the plane was 2 hours late, the staff was literally yelling at the passengers because they were standing at the gate assigned to the ticket. And your plane crew was extremely rude, this one flight attendant frowned at my wife's face and starting sanitizing her hand after my wife gave her ticket."

Miinukset: "NO ONE IN TURKISH AIRLINES WILL HELP YOU AND WHEN YOU ASK FOR HELP IT BECOMES AN INCONVENIENCE FOR THEM. HERE'S THE STORY, MY FLIGHT WAS 2 HOURS LATE SO WHEN WE LANDED TO CATCH OUR TRANSIT FLIGHT IT WAS ALREADY GONE. SO WHEN WE ARRIVE TO SPEAK TO SOMEONE ABOUT A HOTEL OR FOOD THEY HAND US THIS PAPER AND TOLD US TO GO TO THE HOTEL THAT IS IN THE AIRPORT IT WOULD BE FOR FREE ALONG WITH THE FOOD. WHEN WE GET THERE THEY TOLD US NO, IT IS ONLY FOR BUSINESS TRAVELERS AND WHEN WE EXPLAIN THAT PASSPORT CONTROL SENT US HERE WITH THIS PAPER THEY RESPONDED NO, WE NEED A HOTEL VOUCHER AND WE NEED TO GO BACK. WHEN WE ASK HER TO CALL PASSPORT CONTROL (BECAUSE THEY ARE THE ONES WHO SENT US TO THEM) TO SPEAK TO THEM YOURSELF, SHE SAYS "IT'S NOT OUR PROBLEM" WHICH THEN MADE ME SNAP AT HER AND TELL HER WTF DO YOU MEAN ITS NOT YOUR PROBLEM? YOU WORK HERE!!" SO WHEN I ASK FOR THE MANAGERS NUMBER FOR COMPLAINT SHE GIVES ME A 5 DIGIT NUMBER THAT LOOKS MORE LIKE A ZIP CODE THEN A PHONE NUMBER. THEN WE GO BACK TO PASSPORT CONTROL WHO TOLD US THAT WE WOULD HAVE A FREE HOTEL AND FOOD THEY CHANGED THERE STORY AND DIRECTED US TO PAY FOR A VISA AND PAY FOR A HOTEL OUTSIDE. SO IN THE END THEY GAVE US A BULLSHIT STORY SO THEY CAN GET RID OF US AND HAVE US RUN AROUND WHERE IN THE END WE GAVE UP AND SLEPT IN THE AIRPORT TILL WE GOT HOME. THIS IS WHEN I WAS COMING BACK WITH TURKISH AIRLINES. GOING TO MY PLACE OF DESTINATION THE FLIGHT WAS LATE 4 HOURS AND LUCKILY FOR US WE HAD A LONG LAYOVER THAT WE DIDNT MISS MY FLIGHT GOING TO MY PLACE OF DESTINATION. SO GOING AND RETURNING FLIGHT WAS LATE! WORST EXPERIENCE I EVER HAD!! I WOULD NEVER FLY WITH TURKISH AIRLINES! AND WHILE I WAS THERE FINALLY GETTING READY TO GO HOME A MAN SAT BEHIND ME AND ASKED ME IF I WAS GOING ON THE SAME FLIGHT AS HIM AND I TOLD HIM NO WHICH THEN HE STRIKES UP THE CONVERSATION AS TO HOW TURKISH AIRLINES MADE HIM MISS HIS FIGHT AND GAVE HIM HELL! SO I WAS NOT THE ONLY ONE WITH THIS PROBLEM! IN THE END HE SAID TO ME TURKISH AIRLINES IS GARBAGE! AND I DONT BLAME HIM!! STAFF WAS THE WORST THING TO DEAL WITH AT TURKISH AIRLINES!! YOU HAVE BEEN WARNED!"

Plussat: "Professional and friendly staffing, comfortable flight."
Miinukset: "We realized when boarding to first flight that they did not included my son on next connection flight...oops when it was addressed they fixed it in a professional matter with appologies at boarding."

Plussat: "Top notch service on the airplane"
Miinukset: "None"

Plussat: "The quality of every aspect of this much shorter flight on a smaller plane was not diminished from the good experience we had on the overnight leg of our journey on a bigger plane. This has not been our experience on some other airlines."
Miinukset: "No complaints"

Plussat: "Friendly and attentive crew and quality of food and beverages served"
Miinukset: "Edinburgh boarding gate was changed 3 times and the flight was delayed"

Miinukset: "It is just crazy the extra cost that a person needs to pay for each extra Kg he/she needs to have onboard along with their "free baggage." I had to pay 23 extra US Dollars for every Kg, summing up to $160 for 7 Kgs!! Those additional belongings were crucial and important to carry, it very well understood that a certain capacity is only allowed onboard, yet being considerate and understanding in terms of customers' needs and priorities is as equally critical and important. I think the way the airline approaches the "Extra Weight" issue needs to be revisited, keeping in mind both sides' interests and concerns."

Miinukset: "Great experience"

Plussat: "Slippers provided, many passengers used these (which is much preferable to feet out on the plane). Enternainment included a good number of recent releases, and food consistently exceeded expectations. Staff was pleasant and accommodating."
Miinukset: "Consistent line for the bathroom, very little lights off time to sleep (I was unable to sleep on the flight), standard small child kicking the back of my seat and yelling."

Miinukset: "Ok"

Miinukset: "Flight was delayed but that wasn't the main problem. Went to the wrong gate for my connecting flight, Turkish air rep at the gate checked my boarding pass, didn't say a word about me being at the wrong gate. Tgere was no announcement of any kind (found out later, Turkish sir doesn't do announcement at the Istanbul airport. No clue as to why). Thought, tgere was another delay and by the time I asked, it was too late to catch my flight and that's when I got a full dose of every single person w Turkish air trying to stiff me with the most outrageous penalty for changing Nguyen my ticket. Started out at $1114 on a $758 ticket, then went down to $925 and if I stay over night, down to $750. Seriously? Rude, talking down at me and telling me that if I don't pay the penalty, my return ticket will be cancelled. I keep getting bounced from one person to another being told to wait here and wait there then I finally got so sick of all of it, bought a new connecting flight online, spending the night in Istanbul and will see what will happen w my return flight to the US. I call this 'theft' as, if i buy an entire new ticket from Istanbul to Cairo then back to the US online, it will cost me less than the penalty they're trying to get me to pay. Shame on you Turkish airline!! You'd think w all the issues they're having w tourism in their country these days they'd care about not doing this kind of mistreatment of their clients."

Miinukset: "It was unbearably hot on the plane. I was wearing shorts and a tank top and was sweating."

Plussat: "The window seat"
Miinukset: "Nothing"

Plussat: "Thanks for the homemade cookies :)"

Plussat: "On-line check, including seat selection, was easy. Requested vegetarian meals and got them! Food was quite good."

Plussat: "Better planes"
Miinukset: "Very small chairs. Terrible boarding system"

Miinukset: "We stayed on plane for long time before it took off, and we arrived late, food was not good"

Plussat: "Na"
Miinukset: "Na"

Plussat: "Arrived on time even though it was late departing."
Miinukset: "Crew never informed us why they were late departing. Boarding the airplane was problematic."

Plussat: "Doesn't matter where you're flying. If Turkish Airlines can get you there, even if it means overshooting your destination and backtracking, do it."

Plussat: "Very professional airline"
Miinukset: "The Tray table on my seat on Istanbul - Cairo (16A) was broken I could not eat my meal without two cushions ,in order to replace the table!"

Plussat: "This was my first time flying with Turkish Airlines, and I had a great experience. I travel internationally a lot and it has been by far the best airline I have been onl."
Miinukset: "Nothing. All good"

Plussat: "great food, good selection of movies, comfortable seats, quick and efficient boarding, clean, nice staff."
Miinukset: "it was a bit older than other planes I have had with turkish air."

Miinukset: "The flight boards in Istanbul had two flights leaving for Cairo at the exact same time but at two different gates far from each other. This caused massive confusion and I ended up running around the airport to get to my gate. Also there should not have been a second flight listed on the boards because there was no second flight. Very frustrating..."

Miinukset: "Food was better in last trip. This time is sandwich"

Plussat: "The flight attendants are nice!! It was like I was in first class."
Miinukset: "Nothing. This was the best airline experience I have ever had."

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Miinukset: "Boarding need to more organized."

Plussat: "On time, food was good but can be better."
Miinukset: "Space for legs too short, for long hour flight better use bigger plane with bigger space inside."

Plussat: "food and flight crew were good."
Miinukset: "there was no entertainment available."

Miinukset: "We found out when we arrived at the airport that our itinerary was moved to British Airways. At first, they weren't going to accept our three checked bags since BA only allows 1 pp while TA allows 2. The worst part was that we had picked out window seats for the long cross-atlantic journey, but due to the shuffle just a few hours before takeoff, we were left with some of the worst seats on the new flight. Not much sleep and very uncomfortable. I can't believe that TA would just change our itinerary like this without any warning, then be so inhospitable."

Plussat: "Friendly service and airport staff very helpful and friendly at transfer."
Miinukset: "Transfer from plane to bus to airport was a bit hectic and unexpected. Several passengers where forcing there way through to get off sooner and staff did tell them to go back to their seats but they moved through again soon after pushing past passengers"

Plussat: "Good Crew"

Plussat: "Food, service, punctuality everything"

Miinukset: "Beet newer airplane and better seats . Very dirty seats ."

Plussat: "Service, general experience was good."
Miinukset: "Seat spacing is for profit not comfort. Short hall jets feel like any domestic cheap carrier."

Plussat: "FROM THE TURKISH DELIGHTS to the amazing choice of food and drinks all the movies to watch flying with turkish airlines was amazing!!! considering the prices for the tickets beat every airline out there and it was like a week before departure!! incredible just incredible no complaints at all!!"
Miinukset: "absolutely no complaints at all"

Miinukset: "Lufthansa warse company ever fly with . everything was bad . delay like two hours , food only meat because No enough chicken and No socks to warm my foot because I was feeling cold ."

Plussat: "The attendents were very nice"
Miinukset: "It was a 4 hour flight with no entertainment"

Miinukset: "Boarding was a mess. Waiting for long time in a crowded bus to NORAD the plane then rushing out of the bus to Nita the plane with no lines and having to wait for the crowds outside the lane in a freezing temperature. Furthermore, there was no entertainment on the plane and the food was horrible. Add to this the very cramped seat space and no carry ons in the plane (unless you speak German)"

Plussat: "Overall, the main leg to Frankfurt was fine for entertainment and boarding; the staff was pleasant; but, the seats on all legs were ridiculously tight, and the planes were packed like sardines. I was stuck on window seats on 2 of 3 legs, despite requesting window seats, and the comfort on all legs was terrible. In future, I will take advantage of an upgrade offer from the Airline."
Miinukset: "Read previous comments on likes. In summary, the flight was too full, and the service for my seating was OK. That is it... OK."

Plussat: "Crew was good and caring."
Miinukset: "Seats were very uncomfortable and narrow compare to other airlines plane. There was no in flight entertainment available and that was ridiculous."

Miinukset: "No reason for the cancellation was given. I arrived in Cairo a day late for a 10 day tour I had already paid for which caused major problems for me. I will never fly Lufthansa again."

Plussat: "Didn’t like absolutely nothing"
Miinukset: "We had to walk from gate z all the way to gate B carrying all the bags which was painful, the plane was very tight and old that I had to put all my carry on bags in the floor. I personally had to help the crew members to pick up the food trays because they were very limited and no entertainment at all which was really boring."

Plussat: "Over crowded"
Miinukset: "No entertainment"

Plussat: "Good smooth flight, wine offered in economy. Crew wonderful"
Miinukset: "Fully booked, so a little crowded"

Miinukset: "I can't believe you fit in an additional row of seats between the exit doors and business class. Do you think your customers can be packed like sardines?"

Plussat: "Frankfurt to Cairo boarding was in organized gate 61 toilet not cleane 90% of the phone chargers in Frankfurt airport not working"
Miinukset: "Lufthansa is a big name must do something for that"

Plussat: "Nothing!"

Miinukset: "Services on the planes were not fantastic"

Miinukset: "No any intertwine entertainment at all"

Plussat: "Everything was great!!!"
Miinukset: "The crew attitude!!! Instead of saying "excuse me" she said "can I pass" she was rude"

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Miinukset: "Dear sir or Madam, I’m writing this complaint as I feel so mistreated and so disrespected, I had a ticket# 2208688265549 with a confirmation# WP6DHB travelling from Tulsa , OK, USA to Cairo, Egypt. Everything was great as expected and recommended by my uncle who travels with your respected company at least twice a month till I got to Frankfort airport to take flight# 0582 from Frankfort to Cairo. I was stopped while heading to the plan by the flight manager as he called himself later, and told me that I have to only have one item on the plan, I already had one carry on and my hand bag that has my laptop and the charger, I told him that I was told by Lufthansa customer service the night before traveling to confirm the luggage weight and size that I’m allowed one carry on plus personal item like a hand bag or lap top bag and they have to meet specific dimensions. I even offered to call the customer service number for verification, he replied ‘’I don’t care, I’m the flight manager and you will do what I say’’. His words were really hurting, I showed him the tag on my carry on that I got from the previous flight it said (approved carry on) don’t remember exactly what it said, he reached to my carry on and tare that tag, I didn’t think that was appropriate even if the tag had no value he doesn’t have any right to touch my luggage without my approval, then he tried to grab my ticket from my hand saying I will get you off the flight, I got really upset and told him don’t touch my belongs. There was a moment of silence because I think I raised my voice (my apology to him and to the company for that), I realized that the conversation is not going any where so I decided to file a complaint (not because he wanted to me to only have one item but mostly because of his attitude) so I asked him for his employment ID number he walked away without saying anything, waited till he walked close enough that I can ask him again this time he refused to give me his employment ID number, asked him for his name he said it so softly, I asked him to spell because I didn’t hear it right he said it so softly he refused, then I had to look for his badge and the name on the badge I believe his first name started with P and last name started with T. I waited a few days till I got to talk to my uncle and told him what happened as he is the one who recommended Lufthansa and he has a lot of experience with your services he said that they might need to do that because the flight was complete and they want to offer luggage place for everybody, but what I surprising is there was many empty seats on the plan my seat was 032C and the 2 seats beside me (032A and 032B) were empty also there was a lot of carry-ons room everywhere. So I don’t know why he was this way with me, I’m really disappointed specially that is only my first flight with Lufthansa since 2015, that flight manager made me have an extremely rough experience. one more thing when I told him I’m going to compla"

Plussat: "The most comfortable trip"

Miinukset: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."

Plussat: "Crew are very helpful, but some how looked unorganized"
Miinukset: "Complete unorganization during boarding. Not enough staff. Plane is small and no entertainment for a 4:30 out trip."

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "Attendants"
Miinukset: "Thisnisnthe locationwhere my luggage got stuck"

Plussat: "The crew did a great job. It was a little slow to board and disembark but again I'm pretty sure it was the people."
Miinukset: "One of the crew members at the airport said I had to check my bag but a woman with a bigger bag went on the flight with out having to check her bag. The people flying to Cairo are horrible. Rude, disgusting, disorganized. Took forever to board and disembark the aircraft. If I didn't have to fly to Cairo for work I would never take this flight again in my life. Not much you can do as an airliner though, maybe just warn the tourists about the flight."

Plussat: "A very nice flight overall. Plane left 40 minutes late to wait for other connecting flights but caused me to miss my connection later that day. Was compensated with hotel room and dinner."
Miinukset: "Amount of time waiting for crew to address my call button request. Almost 20 minutes waiting for flight attendant to respond."

Plussat: "Nothing. It was awful. Worst flight in years."
Miinukset: "Airport,business lounge, boarding process-they didn't know what was going on, business class seats we're nobody size seats, awful food-was supposed to be a hot breakfast but it was dinner instead, no entertainment, no tv screens, said they had wifi but they didn't. Nothing good about the flight. Crew was more concerned about keeping their curtain pulled than anything else."

Plussat: "I was upgraded to economy plus"
Miinukset: "The flight was delayed from Frankfurt"

Miinukset: "No screens at all and the boarding was messy"

Plussat: "my favorite airline"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Miinukset: "Flight was late causing us to miss our connection to Las Vegas, NOT HAPPY"

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Miinukset: "No any form of inflight entertainment Uncomfortable chairs Food was below average I had to ask 3 times for a glass of water"

Plussat: "The ease and non-confusion of the boarding process"
Miinukset: "There wasn't much entertainment options on this flight"

Miinukset: "Poor cabin crew behavior. Gate agent kind of reprimanded passengers to carry only one bag to cabin almost shouting at people in Frankfurt."

Plussat: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Miinukset: "Na"

Miinukset: "It was raining and cold and we were told to get out of the bus to board the plane, even though there were still many people trying to board the plane. Got wet in the rain on a cold morning before boarding."

Plussat: "Very comfortable plane"
Miinukset: "My wife's request for gluten and lactose free meals was forgotten so she could not eat much of what was available"

Plussat: "I slept"
Miinukset: "I arrived at airport with my connecting flight at 9pm, there was no way to check my luggage until 4am. I could not go to transit hall until someone took my luggage so I was able to board but no place to leave luggage like other airlines, that was not fun since the transit halls had the sleep pods I could have used"

Plussat: "Thanks"

Miinukset: "Seats are too small and pitch is too short"

Miinukset: "Everything"

Plussat: "Staff curtesy and accommodation Perfect timing Cost"
Miinukset: "No entertainment, not even flight information"

Miinukset: "Food looked awful. I have decided not to open transparent package with sandwitch."

Plussat: "Flight was very enjoyable."
Miinukset: "Nothing"

Plussat: "The crew, were very kind, professional and always smiling."
Miinukset: "The A321 aircraft was not interiorly designed for decent Business Class seating, as was our reservation. This contrasted dramatically with the Aircraft from Toronto to Frankfurt, which was truly Business Class Journey. One might call it Premium Economy but certainly NOT Business Class seats. The Ground crew before Boarding were a mess, no proper announcement, not keen to organise passengers, and just filling up the Bus as if filling a can with sardines! One Washroom, excessive long wait to get there, if at all, and despite the crew's help."

Plussat: "light was out the whole flight"

Plussat: "Could not fly due to medical reason and any all the info to last minute. It lasted 13 days and finally got only a refund of taxes. I’ll never use them again and make sure to book with Kayak as I used too."

Plussat: "This leg of the flight we were pleased with after buying another ticket to Athens."

Miinukset: "Baggage was delayed!"

Miinukset: "Missed connection and following flight delayed"

Plussat: "Good planes. Kosher food was awful. No entertainment."

Plussat: "The food, crew was nice and polite."
Miinukset: "Didn't have any entertainment"

Plussat: "I would tell the boarding man (C. G..?..) that I know that TIME IS MONEY, and for that I pay my money to the air lines to help in doing my stuff (like boarding) GENTLY and respectfully. Actually, when I noticed this from you twice, I had an embression that the passport nationality harms you.... Any way, thank you."
Miinukset: "Food was good. Chairs were clean and relatevly good. Thank you"

Plussat: "Very professional services from your ground & plan crew"
Miinukset: "Airport custom were very rude (Athens airport) No one to assist during the transit flight between Athens & CDG"

Plussat: "All"

Plussat: "No complaints!!"

Plussat: "Accurate times"
Miinukset: "Night travelling"

Plussat: "Same"
Miinukset: "Same"

Plussat: "Evrything was good"
Miinukset: "No entertainment on that flightes"

Miinukset: "I had problem wirh the airport. My connection flight was 55 minutes after my first flight, and it was hard to know where to go in the airport."

Miinukset: "The system cancelled my seat selection for the flight together with the check in itself. I had a very hard time boarding"

Miinukset: "They charged me an extra 40 euros to check a bag and then lost it completely. It looks like a long process and involved to get any cash from it, not to mention the real pain of being without power cords, clothes, toiletries etc for the rest of the trip. I will never fly out of Naples again."

Plussat: "Surprised to have food."
Miinukset: "Plane was very hot boarding. Here was not organized boarding."

Plussat: "Was good space."
Miinukset: "Not informed of any delays on screen or anywhere but somehow Kayak knew before I arrived at airport."

Miinukset: "Procedures for handling sick elderly passenger. One crew member should take initiative and deal with sick person and handle calling for a doctor on board ."

Plussat: "Very bad"
Miinukset: "All the team"

Plussat: "On time and good service"

Plussat: "I enjoyed the crew and the food."
Miinukset: "Not enough room. I'm not a tall person and my legs we're smashed against the seat. The person behind me was an adult and kept hitting my seat so I could get no sleep."

Plussat: "Good customer service and unexpectedly good food. Nice staff."
Miinukset: "Boarding was late, and it took forever to take off and land. I missed my ferry because of this and had to buy another ticket. Also super small seats."

Plussat: "Getting food provided. After almost missing the flight it was a real bonus to find this is the only flight in years that I've taken which provided a meal. In the old days I might have complained about the quality of airline food. Now I'm just very grateful to get it! - and the quality was not bed either!!"
Miinukset: "Nothing"

Plussat: "Efficiency"
Miinukset: "No negatives"

Plussat: "Clean, smooth, on time"
Miinukset: "Food was not interesting"

Miinukset: "Apparently when booking a ticket with Aegan one check bag is not included unless indicated at the time of purchase. This was a surprise to me since during the purchase process this was not highlighted. Additionally the boarding process was VERY unorganized . No clear lines people just rushed to board even though specific numbers were annouced."

Miinukset: "Tehran station staff need more trainig and need to be overseen"

Plussat: "Quick smooth and efficient with two exits at landing."
Miinukset: "I hated that I and 10 ither passengers were told to RUN! i had left London, so my attite was heavy, and here i am running through the airport. It was exhausting. Why should we have to run when the intial connection was 45 mins. Because one plane with the SAME airline is running late and gives us 6 minute's to get to the gate, that should not be any fault of the passengers. Radio the other flight and have them hold. I got an email that the gate changed TWICE. the airline employee did not get that memo at all. So we were raced to the wrong gate even AFTER, I mentioned the gate change. A real frustrating experience all together."

Plussat: "Flight was canceled and had to stay 3 more nights took boat to Athens. Missed work at home . It cost me over 1000.00 dollars. Reservation was never made by you. I will never use kayak again. Being a senior I became very stressed in a strange country"
Miinukset: "I don't like kayak"

Miinukset: "Overall very disorganized."

Plussat: "Good plane and crew."
Miinukset: "Bathroom facilities at the airport totally filthy and out of order."

Miinukset: "excessive cisa checks for my wife who is not an EU citizen"

Miinukset: "I didn't realize that we could of brought on our bags for free."

Miinukset: "We were delayed almost 3 hours and we're not provided with the reason for the delay except for "technical difficulties" at airport"

Plussat: "Hot lunch was a pleasant surprise. Seats comfortable but cramped and didn't recline. Prompt baggage service."
Miinukset: "No entertainment. No power jacks."

Miinukset: "You cannot charge someone 200 euros for a flight then dump a 40$ unnecessary bag check fee on them, it's quite deceptive. I will never be flying Aegean again."

Plussat: "Amazing food!!! All free! Amazing food and amazing wine for free! I love Aegean they are the best best best."

Miinukset: "We were 30 minutes late, and they took a long time to give us our luggage back and I missed the bus to take to the ferry, so all the lateness ruined my plans."

Miinukset: "Had a 8 hour delay because we mssed our flight because you let our luggage."

Miinukset: "My brother in law and I both had carry on luggages that look big but fit in the box. After being asked to do the size check, the agent asked him to check his bag instead of carrying it on but not mine, even though his is within size limit and mine clearly looked bigger. We have no doubt that there was some profiling going on; he's Latino. That sat with us the whole ride and now will probably never ride with Aegean Airlines again."

Plussat: "Nothing was good about this flight at all. Completely unorganized and the staff was trying to make more money by enforcing a weight limit on our carry on bags"
Miinukset: "They told us that we could only bring 8kilos on our carry on luggage in attempt to get us to check in another bag which costs 35euro. Also, we had to wait in line to watch our checked bags to go through security and wait again to do it for our checked baggage. Overall is was very unorganized and I feel ripped off because 8kilos is hardly any weight."

Miinukset: "Bad decision to land in very high cross winds! Swerved severely back and forth upon landing. Almost left the runway. Good recovery by the pilot, but easily the worst landing I have ever experienced. This is the type of event that makes the news stories."

Plussat: "Super cheap one-way airfare. Plane was 2/3s empty. I had a whole row to myself. For such a low fare they even serve food and drink."
Miinukset: "Tedious boarding process."

Plussat: "you guys are great! keep doing what you are doing!"

Plussat: "Best airline lunch in along time. Attentive crew. Modern, clean Boeing 737 800"

Plussat: "Aegean is a decent european carrier with a relatively new fleet. Friendly cabin crew. Efficient and drama free."
Miinukset: "No entertainment on board... but who expects that on a shorthall trip."

Miinukset: "NOTHING FEEDBACK AFTER STRIKE IN GREECE"

Plussat: "Roomier seats, more leg room, food offerings, on-time departures and arrivals - We flew Aegean three times during our stay in Greece and each flight was excellent."

Plussat: "The apple drink. Delicious."

Plussat: "Departed on time, smooth sailing."
Miinukset: "no entertainment available"

Plussat: "Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?"
Miinukset: "The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!"

Miinukset: "na"

Plussat: "Everything went very well! Boarding was easy, the flight was smooth with little turbulence, we arrived on time, the crew was friendly and attentive, the food was good!"
Miinukset: "Everything was very smooth, except that the seats were not very comfortable!"

Plussat: "Decent amount of space between seats"

Plussat: "Excellent on all measures. I will definitely try to fly Austrian Air again!"

Miinukset: "very late"

Miinukset: "They were delayed on every one of my flights - missed connecting flight and had to be booked on a new flight which got in a midnight. Terrible!!"

Plussat: "I get Airpoints with the flight, crew were lovely."
Miinukset: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."

Miinukset: "I had a weelchair and nobody assist me in Viene in Austria"

Plussat: "Great service on board the plane."

Plussat: "Easy boarding. Using a smaller Dadh 8 on this flight meant we had a lovely view of Alps."
Miinukset: "Poor announcements."

Miinukset: "Delay"

Plussat: "A bit more leg and knee room."
Miinukset: "The food was dreadful. We flew Austrian last month and the food was good. We try to stay hydrated on the flights and when I asked for water at the back of the plane, I was kindly given the water and another attendant grabbed the curtain and closed it making it plain I was not to be there. (I've never had that happen on any other flight.)"

Miinukset: "The worst airline, customer service ever"

Plussat: "Friendly staff, efficient"
Miinukset: "I didn’t understand that we got no baggage allowance with our tickets. When I looked on the website it appeared that star alliance members got the usual free luggage. Apparently it was a “lit” fare & we didn’t. It would have been worth it to get the next class of fare"

Plussat: "the crew were very nice polite and helpfull"
Miinukset: "the flihgt was 3 hours late because a person who did not hold a ticket got on the plane and refused to get off, how can this happen?? this is a major breach of security and made me feel very unsafe"

Plussat: "Non"
Miinukset: "No food terrible idea to serve orange, oll dos nasty hands Stick to a site"

Plussat: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Miinukset: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"

Miinukset: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Plussat: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Miinukset: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Miinukset: "When our plane arrived late, many on board had missed connections. We received no help/guidance at gate, other than to be told to go up one floor. One floor up we had to go thru security to reach customer service. 100 people lined up for customer service from 3 Austrian airline reps. After 2 hours of standing, there were still 27 people ahead of me. The woman behind me gave me the local phone number for Austrian airlines and I was able to get on a flight to US leaving in 30 minutes. I managed to make it, and would not have had I waited another hour in line. Why no surge of staff to help? All 3 help numbers on my Lufthansa e-mail receipt could not help. Horrible experience."

Miinukset: "We sat on the tarmac for 2 hours because a crew member did not have the proper paperwork. This is incompetence. The trip was long enough w/o adding another two hours due to poor planning. This was completely preventable."

Miinukset: "Boarding was confusing seating for a 12 hour flight was not comfortable."

Plussat: "Speaking of friendly sky. Great!"

Plussat: "Everything was nice and smooth. It was on time and the crew they were very nice and very good entertainment."

Plussat: "Would have loved shorter transit time through Vienna, or Amman-Frankfurt-DTW (both ways)"
Miinukset: "Transit time through Vienna was particularly frustrating."

Plussat: "Professional and friendly staff"
Miinukset: "Outdated interior, media interface"

Miinukset: "Long transit more than 12H without free accommodation nor meals"

Plussat: "Snacks in board included in the price. Super nice crew team. Unlike British airways where prices are higher, on longer flights there is no free refreshments and crew staff were unpleasant."
Miinukset: "Very small and old plane. Uncomfortable seats. Hand luggage bigger than small backpack not permitted on the board."

Miinukset: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"

Plussat: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Miinukset: "Poor service, will not fly again with this airline"

Miinukset: "As I was flying from London Heathrow back to Vienna, I had a carry-on that was allowed on my flight with Austrian from Vienna to London. My carry-on weighed 8 kg, like is required by the rules. While boarding my flight, the woman at the counter told me my bag had to be checked because there were too many carry-ons on the flight. I asked her that I keep my bag because I had medication in there, and she didn't listen to me at all. She just kept repeating that i have to check my bag, and then took my bag from me and gave it to the baggage crew there. I didn't want to make a huge scene because the flight is only 2 hours and I hoped i Could deal without my medication during that time, but I found it incredibly, incredibly rude and awful to not listen to a passenger."

Plussat: "Staff are pleasant and competent."

Plussat: "The overall flight wads excellent."
Miinukset: "Boarding on the return flight was poorly handled as there was no organized boarding."

Plussat: "Friendly staff"

Plussat: "Flight attendance were amazing Smooth flight Comfortable seats"
Miinukset: "Boarding was very unorganized"

Miinukset: "They could not issue boarding pass for the all the segments of the travel. The agent had to talk to someone in order to even issue the boarding pass and even though the bags were checked in all the way to Pittsburgh boarding passes were not issued. I cannot blame the agent because Luftansa had issued the ticket for this Austrian Airline flight."

Plussat: "Very professional and friendly. The food was delicious and really appreciated the extra rolls!! Seats were very comfortable."
Miinukset: "The entertainment selection for adults was very good (really liked the documentary section and Asian movie offering). However they need more films or programs for ages 2-10 .... There is a section for family and kids but almost all of the movies are more appropriate for ages 9 and up."

Plussat: "Easy travel nice plane."
Miinukset: "Not enough leg room for long flight."

Miinukset: "small and cramped airplane"

Miinukset: "I was not let in the flight as all the seats were taken."

Plussat: "Everything was fine — but every bit of this flight was managed by United — the aircraft, the crew, the check-in desk — never encountered anything related to Austrian Air the whole time."

Plussat: "movie selection was good. sound was surprisingly good too. crew was efficient and friendly enough."
Miinukset: "my seat wouldn't stay back. pretty annoying on a red eye."

Plussat: "It seemed like the crew and passengers had really good attitudes; which always goes a long way."
Miinukset: "The screens were very small. It would have been nice to have an entertainment menu, with the ability to choose a film and to have a play/pause option. Meal options were limited; by the time I could choose pasta was the only choice left. I would have also appreciated the option of herbal or decaf tea."

Plussat: "flight quality, food quality"
Miinukset: "seat discomfort, 1h delay in flight"

Plussat: "Austrian Air flew an Airbus plane that had the 2-3-2 seat configuration in economy. This was so much better than other carriers use of Boeing planes with the 3-4-3 seat configuration. The touch screen flight-entertainment system on the back of the headrest was also nice and easy to use. Free wine with dinner and a little Bailey's afterward was much appreciated."
Miinukset: "We didn't know when we booked the flights to and from Vienna that they didn't come with seat reservations. Adding $140 to the flight cost for 4 seat reservations was a shock. Something to keep in mind for future flights."

Plussat: "The schedule was very convenient. After minor problems and miscommunications all worked out for my experience in the end. I have flown Austrian before and will again."
Miinukset: "Seat selection worked well in the end although there was phone-agent confusion in the response to my request for a small accommodation related to my medical condition. Other flight-related information was difficult to find online. Economy-class boarding in Vienna went well except for the anxiety prducing mini-chaos at the screening dias from passengers over-crowding. Still gate staff were helpful, and maintained decorum and humuor."

Plussat: "Very professional pilot and nice crew."
Miinukset: "No entertainment."

Plussat: "Great service, pleasant flight"

Miinukset: "I was forced to check my carry-on, which is a standard size carry-on. The agent was anything but friendly and said she was not able to send my carry-on directly to Bilbao (she gave me no reason) and that I would have to re-check my bags, go through customs and security in Prague. She knew I had 1.5 hrs between flights, and the risk of losing my flight was pretty high. He agent could only said “sorry” and she would not offer me a solution. The agent next to her could care less about my situation. I asked her who should I contact if lose my flight (i.e. Aeroflot, Czech Airlines, etc) she kept saying “I don’t know, I’m sorry). I asked for my carry-on, but she would not return it. I called Aeroflot customer service, but they were not helpful and a bit rude. To make things worst, the agent placed me in the very last seat in the airplane, so I had to wait a good 20min to de board- time that I didn’t have. I paid so much for his flight and this was not the service that I expected. The only reason I made it to my second flight (Prague-Bilbao) was because the flight was delayed."

Plussat: "Very comfortable flight no layover. TV worked well."

Plussat: "-quick and easy"

Plussat: "that they have gifts to the kids that was very nice of them"

Plussat: "Siistit uudet koneet ja mukava henkilöstö. Rauhallinen itäsuomalainen tunnelma."

Plussat: "I like the service of the crew. Because I was late to my second flight the Aeroflot provided hotel and food for me until my next flight. I really enjoy breakfast in the hotel."
Miinukset: "What my flight was postponed for 5 hours later, and I need to change my tickets."

Plussat: "Sleeping mask and earplugs were provided"
Miinukset: "Food is edible, but doesn't taste good. Limited vegetarian options"

Miinukset: "Juuri Moskova-Shanghai-reitilla ei turistiluokassa edes vilautettu viineja tahi oluita."

Miinukset: "Food was Ok"

Plussat: "Again, the in-flight experience was pleasant. I will definitely use Aeroflot in future, and has already recommended it to my friends."
Miinukset: "However, the Sheremetyevo Airport could use some improvement, especially the airport space management which needs to be streamlined. First, for international transfer, a big crowd had to squeezed into a small space and wait for security check. Secondly, there are too many shops in the waiting areas, and the passengers had to compete for space and sit on stairs, while the internal air quality was quite poor which became more severe in summer. Thirdly, the toilets need a complete re-vamp. It was not a pleasant experience to use toilet."

Miinukset: "There was a delay"

Miinukset: "I could not choose seats before my flights and was given a middle seat at the airport in Helsinki even though I was one of the first ones to check-in."

Miinukset: "screen not functioning should not serve meat or chicken with kosher meals this week through Tuesday, August 1. Period of mourning and kosher people don't eat meat or poultry during this period. Served fish on first leg from NY. That was good. sorry, this report is for return flight"

Miinukset: "Sheremetievo aerport was crowded. Crew was not helpful. They did not check me in and more over they canceled my flight on the way back because "I did not use ticket for the part of the trip" I had to pay one more time (!) my previously paid round trip Moscow -Saratov-Moscow. After flight from Saratov I discover that my suitcase was badly cracked, so I will have to by a new one."

Miinukset: "Boarding not exactly separating business and others"

Plussat: "Everything was adequate. No complaints about the actual flight"
Miinukset: "Flight was cancelled but they rebooked me and I got to where I needed to go"

Miinukset: "Everything was better than other airlines I flew."

Plussat: "very comfort"

Plussat: "the seat space, the aircraft."
Miinukset: "the often messages on the speaker"

Miinukset: "Very cramped chairs very small spaces between chairs very uncomfortable. Very poor entertainment program. Very impolite crew uncultured do not know basic respect. Will never fly aeroflot againand will warn my friends."

Miinukset: "Boarding by bus with -16C temperature took long time . Some passengers were not warmly dressed and they were freezing. I suppose it was necessary for defreezing the airplane but it could have been better organized"

Plussat: "Clean space, nice crew"

Plussat: "The price was right. Blanket, pillow, slippers and face mask offered."
Miinukset: "The food was terrible and the flight attendants not very friendly. Not many beverage options and I didn't feel like I could ask for more. Wine was only served during the first meal, and no drink options with the meal if you had already drank your beverage when it came. The menu makes the food sound appealing but it's like fast food, you get your meal and it's nothing like what you expected and a huge letdown. Only one meal option was left when they got to me and I was in the middle of the plane."

Plussat: "I am OKAY!"

Miinukset: "This was a Finnair flight operated by Aeroflot, which was delayed by at least 3 hours and caused me to miss my next flight."

Plussat: "All flights arrived on time, boarding was on time, take-off on time. USB charging at every sit. Entertainment system has a wide variety."
Miinukset: "On the plane from Moscow to Japan (and back) had tiny room for legs between the chairs, if the person in-front of you lowers the chair then it's even worse. By the time the trolley arrived to our sits the food options were no longer available to chose from. The head of the flight attendants arrived to supposedly apologize for the inconvenience, but the attitude and feel was like she was looking for a fight and not at all to find a solution or to please us."

Miinukset: "Water dripping from ceiling. I told one of cabin crew. He just told me what can he do and then left. After complaining to two more cabin crew. Finally, they arranged me to another seat."

Plussat: "The leg room was sufficient (I'm 183 cm), plenty of room overhead for the luggage and the food was quite good."
Miinukset: "N/A"

Plussat: "Food and drinks were completely free (red and white wine was the only alcoholic beverage unfortunately). They had a surprisingly good selection of movies (new and old), which update frequently. Gets the job done perfectly well and at a fraction of the cost. Will fly again."
Miinukset: "Seat size/spacing was tight; rather uncomfortable if you're 6 ft 2 in or taller. I imagine this is always true for economy class on any 12+ hour flight. English on intercom for in-flight announcements was passable to poor at times, but attendants were extremely nice."

Plussat: "Almost all the flight attendants were exceptionally nice and anxious to please. It reminded me what US airlines used to be like many years ago. The food was a little different, but very good. There was a great selection of movies and the plane was very clean."
Miinukset: "One flight attendant named Olga was surly and rude. It was a stark contrast to all the others."

Miinukset: "Boarded 1.5 hrs late for no apparent reason... nothing was stated for why we kept waiting"

Plussat: "friendliness, food, in-flight entertainment"

Plussat: "Crew, boarding, arrived on time, good entertainment"
Miinukset: "Pretty turbulent- but what can you do?"

Plussat: "The crew was professional. The flights were smooth. The entertainment was very good. The plains were clean and well maintained."
Miinukset: "But the planes were understaffed that was clear especially during the meals. No drinks of any kind were provided during the meals because there was no crew to deliver them."

Miinukset: "Plug of headphones didn't work. I couldn't use entertainment cener"

Plussat: "Direct flight and reasonable price. Good service."
Miinukset: "Delays at JFK."

Miinukset: "The food"

Plussat: "convenient flight times, very good service"

Plussat: "Cabin crew was very helpful and friendly"
Miinukset: "No good American movies or tv shows"

Plussat: "I absolutely enjoyed everything about my flight from LA to Moscow. The plane was very nice, the food was good, and there were multiple drink services. I appreciated the slippers and eye mask at every seat. The in-flight video system worked well and had lots to choose from. I especially enjoyed watching subtitled Russian movies to get a taste of the culture."

Plussat: "The flight was absolutely well run and on time. The staff were nice."
Miinukset: "The boarding procedure was confusing and long."

Miinukset: "Some of the crew were not working for you - they seem to act like you are inconvening their lives."

Plussat: "Was able to switch to a more comfortable seat as the plane wasn't full. Nice crew and comfortable flight for a good value price."
Miinukset: "Food could be better"

Plussat: "The only good thing was the entertainment I had on one leg of my flights. The 6 hour flight there was no entertainment, the 12 hour flight had tv and movies to watch which made the flight livable."
Miinukset: "The crew was rude. Barely spoke any english and looked at you like you were stupid when you asked questions. The flight was 4 hours late, they did not give us an accommodations for being late. The bathrooms were disgusting from the beginning. The seats tiny and it was super hot in the plane. The flight attendants would hit you as they walked by almost every time I either had the back of my head hit or elbows knocked off the armrests. I will never be flying Aeroflot again. Tried to make my trip economical but it was not worth the dog food or warm coke they served."

Plussat: "Cheap!"
Miinukset: "There were no TVs"

Plussat: "Very attentive and friendly crew"
Miinukset: "Entertainment system in busines class was not working"

Plussat: "Delta airlines is no longer available for this rout, I tried Aeroflot, and I did not regret. The service is really better than in Delta."

Plussat: "Service, comfort, entertainment were exemplar, the crew are totally friendly and outgoing, the flight was smooth and pleasantly short (8h20m instead of the regular 9h+). ."
Miinukset: "The flight has got delayed for 3.5 hours due to technical difficulties, which was partially mended by a free food voucher they distributed to every passenger."