Everything was fine. This time, even though I didn't need it, my seat back reclined.
Best flights I've been on in a while..
No food options - only vegetarian food. The entertainment is okay-ish but lacks some silly simple games.
No screen map on in front of you to track the flight like Turkish air! No food or coffee for 2h30 just a small plain water and a very small piece of chocolate🤔
Miinukset: "seats were very uncomfortable"
Plussat: "Vegetarian option of the food. Constant hydration"
Plussat: "As previously stated hated having to go through security again"
Plussat: "Great crew! Excellent customer service with a smile!"
Miinukset: "Not sure how, but the food could be a bit better."
Plussat: "everything from the boarding and check-in process to in flight comfort."
Plussat: "Just about brand new Airbus airplane, very nice! Everything worked, seats reasonably comfortable for a long flight. Boarding worked well by area of the plane, friendly crew."
Plussat: "Everything was amazing. I didn’t like the part where my luggage was lost and I still have no idea when or if it will ever be found."
Miinukset: "Having my luggage arrive at my destination with me."
Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."
Miinukset: "More tasty food."
Plussat: "Movie selection, drink selection, crew was awesome."
Miinukset: "Seats are not the most comfortable."
Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."
Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."
Miinukset: "My sun glasses were stolen out of my luggage !!"
Plussat: "Airbus A380 -- the most comfortable and quiet passenger plane that I have ever flown in Very friendly service, who even remembered my name!"
Plussat: "Crew. Courteous, engaging and supportive, of-course with a smile."
Miinukset: "Nothing on this flight"
Plussat: "Very friendly atmosphere at boarding gate & helpful crew on journey, plus surprisingly good food foe economy class made for positive feel to this trip. Add to it the fact I caught a movie I'd missed seeing at cinema plus even getting a few hours sleep, this was probably one of my better long haul flights in recent times."
Plussat: "Also a lovely and comfortable flight"
Miinukset: "No complaints"
Plussat: "Family check-in in Frankfurt is superb. Economy Plus was a really great experience!"
Miinukset: "The fact that I can't use my own headphones and I'm forced to use the cheap airline-provided ones (with the dual plugs). Single biggest reason to not fly Lufthansa, because I can't enjoy the movies!"
Miinukset: "There was no entertainment in the flight , which was totallyfine for me as it was a short flight; I downloaded one magazine prior to my initial flight in SFO but was unable to access it."
Plussat: "Good movie and tv selection, okay food and generous drinks. Attentive staff."
Plussat: "Everything worked very well."
Miinukset: "Wish we’d had a bit more legroom"
Plussat: "The staff were all super helpful and friendly! Pleasure to fly with!"
Plussat: "The crews are excellent"
Plussat: "All was good."
Miinukset: "All was good."
Plussat: "I am in love with these guys! They made me feel very welcomed and proved that German quality is the highest one. The crew was just brilliant! Incredible comfort. Thank you!"
Miinukset: "Lufthansa lost 6 of our bags and left us with no information or compensation. I sent them emails but there is no response from customer service. Costed us $500 to buy things on emergency basis for our family and they delivered the bags after 2 days. This was very unprofessional and Lufthansa has to pay for it. Can you please help. Next time we will certainly have to avoid The airline as their gate transfer in Frankfurt is horrible with very rude security staff who has no interest helping our family to board the flight on tight connection. Instead the person decided to go on his break right when we were at the X-ray screening. How rude and unthoughtful."
Miinukset: "they called for boarding and all the signs said the flight was boarding and yet we stood there for a good 20 minutes before they actually started boarding the flight, but other than that, flight and crew were great!"
Plussat: "We left on time"
Miinukset: "Tight legs space"
Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."
Plussat: "Not much"
Miinukset: "Entertainment system wasn't working. 11 hour flight. Boring. No seat change available. No reading light, as light controlled by entertainment system. Seats in front of toilet cluster lit up every time door was opened. Crew were slow to react. Wasn't a priority. Ruined the excellent first leg of had from Philadelphia to Frankfurt. Do they run inferior planes to South Africa compared to USA?"
Plussat: "I loved the TVs, food, and the service. The TV's had so much to watch, and made the time pass so much faster. The service was amazing! They came by so often to give us whatever we needed! Great experience!"
Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"
Plussat: "Top notch in-flight entertainment. Chicken meal was not bad. Friendly crew"
Miinukset: "These flights in and out of Newark have the tightest leg room I've been on. I feel bad for tall passengers. The boarding gate from Düsseldorf was way too crowded."
Plussat: "I have been spoiled with the large planes, so the small ones to me are cramped, but thats with all carriers not just Lufthansa. I generally prefer to fly Lufthansa when heading to Europe."
Plussat: "The people in the crew were very nice"
Miinukset: "The two seats that I paid for were the worst seats I've ever had in a plane They were the back two seats of the plane they were so small you should not have them there. I am a small person I had no room my wife is small she had no room. When the seat in front of me laid-back it almost hit my chest."
Miinukset: "The kosher food was terrible!!!!"
Plussat: "The crew was very nice. I had an exit row so plenty of leg room."
Miinukset: "It was a short flight so it didn't really néed food and didn't have entertainment. They hand out pretzel mix, not something I can have (celiac). Doesn't matter on a short 1 hour flight."
Plussat: "my favorite airline"
Plussat: "The flat bed seats in business are great. Be sure to get aisles seats in the middle so no one has to crawl over you to get out of their seat."
Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."
Plussat: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."
Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."
Plussat: "Love the variety of entertainment options on such a long flight. The food is always so good, you make me feel so cared for."