Halvat lennot Ios

Plussat: "Plane was comfortable, ample, with plenty of room, departed and arrived sharp in time"
Miinukset: "Boarding process was a mess, no one respected nor enforced priority boarding, they call for business and preferred access boarding and everyone rushed, and the airline agents just started to accept all people"

Plussat: "It was a short, smooth flight"
Miinukset: "I had paid extra to pick seats and they were moved without informing me prior to the flight."

Plussat: "Baggage checked through from delayed overseas flight did arrive with us."

Plussat: "Everything"
Miinukset: "Nothing"

Miinukset: "Merci pour la magnifique équipage"

Miinukset: "Very little leg room, when perso in front of you reclines it’s impossible to open table"

Plussat: "I like everything about Lufthansa- the professionalism of its flight attendants, the food (yes!), the inflight entertainment options. I'll even lengthen my flight so that I can take Lufthansa on the longest leg."
Miinukset: "Actually, nothing!"

Plussat: "crew is nice"
Miinukset: "breakfast was pretty lame !"

Plussat: "Nothing!"

Plussat: "no extra charges for food and drinks, including alcoholic drinks....free entertainment and headphones...professional service and flight"
Miinukset: "Seats are a lot smaller and closer together In economy but when can only afford the cheapest that is how it is now."

Plussat: "Staff were amazingly helpful n friendly. Food was yummy."

Miinukset: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Miinukset: "We called customer service to change our seats to an aisle seat on both of our flights due to a knee injury and the representative changed them for us after trying to make excuses that she couldn't. When we boarded we found out she gave us BOTH middle seats in the middle of the plane on both flights, she lied to us about them."

Miinukset: "Delayed flights for a day"

Plussat: "The flights were lovely, the food was very good (for airline food), the drinks were generous - even the cheap seats were offered wine or cocktails! And after dinner were served coffee with Bailey's or cognac. Hot towels were provided. I would seek out a Lufthansa flight again."
Miinukset: "It was very difficult to click into any movies, etc. That needs to be looked into. I spent a ridiculous amount just trying to get into a movie."

Plussat: "The crew was nice and boarding was efficient."
Miinukset: "Entertainment was dated and with few choices. Food was awful."

Plussat: "Crew worked very hard to accommodate us."
Miinukset: "Was seated in a section with many noisy infants. I could not sleep or even hear the entertainment system sometimes. Not the airline's fault. People should know better than to travel with infants. I felt sorry for the crew."

Plussat: "Service was great, pilots were amazing no decompression pain in my ears."
Miinukset: "The flight was delayed in Warsaw for 1:30 hours"

Plussat: "friendliness, food, great flight and landing, clean bathrooms. And a big kudos for allowing again 2 suitcases free of charge"

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "The food, comfort, and entertainment"

Plussat: "my favorite airline"

Miinukset: "Seat not that comfortable"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Miinukset: "11 hours of crying babies was too much. The practice of placing 4 cribs together on the bulkhead encouraged one baby to set the others off screaming. The toddler siblings then started fussing, the parents were then jumping up and down, jostling the other passengers, it was a nightmare! Hated every minute of it."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "The Lufthansa flight to Montreal was a really full flight. Lufthansa already gives Silver Star Alliance card holders preferential seats, but for the Montreal flight I got upgraded to Business. What a pleasure! I felt like a really valued customer. At a time where one has to pick value for money and figure out your loyalties in air travel; I can promise that Lufthansa will be a top choice for me on future flights. Excellent in all regards."

Plussat: "Everything about the service staff the plane amazing"

Plussat: "Good cabin crew, good food Easy to use entertainment system"
Miinukset: "Boarding was a bit chaotic"

Plussat: "crew was very polite & attentive; relatively comfortable even though the flight was packed; free cognac after dinner, even in economy class!"
Miinukset: "some of the food was only so-so, but still not bad"

Plussat: "Service, timeliness and new aircraft"
Miinukset: "Everything was excellent"

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "Entertainment selection was excellent."
Miinukset: "The vegetarian breakfast."

Plussat: "Crew of Lufthansa is great. I am truly appreciative of their friendliness"
Miinukset: "It was 747-8 plane and I was in the middle of side seating. Maybe because it was the second leg of the journey, but i just felt I was cramped..I am 5'8 and 153 pounds! No fault of the crew though! Just the nature of the equipment. The previous leg from Delhi was on A-300 (double decker) and felt to have more space. If economy premium were a little more affordable, it would have been preferred"

Plussat: "the communication was very clear, and the crew was very friendly"
Miinukset: "this flight delated almost 30 mins, but with clear communication. I just hope those people who need to transfer will make to the other flights."

Plussat: "Lots of movies."

Plussat: "I slept"
Miinukset: "I arrived at airport with my connecting flight at 9pm, there was no way to check my luggage until 4am. I could not go to transit hall until someone took my luggage so I was able to board but no place to leave luggage like other airlines, that was not fun since the transit halls had the sleep pods I could have used"

Plussat: "Thanks"

Plussat: "On time, good food and very good service"
Miinukset: "Economy seats were not comfortable for a long flight."

Plussat: "Staff were all very professional and courteous. Flight on time."
Miinukset: "Having to sit in last row."

Miinukset: "Food looked awful. I have decided not to open transparent package with sandwitch."

Miinukset: "The food was awful , no compliments from the airline"

Plussat: "Flight was very enjoyable."
Miinukset: "Nothing"

Plussat: "nothing. Niente!"
Miinukset: "They don't fly at all! Non mi piace, quando pianifico il viaggio e poi loro non partono! Vergogna!!!!!"

Plussat: "Got a surprise upgrade to business class which made this the most pleasant flight I've been on so far."
Miinukset: "Poor movie selection in the in-seat entertainment."

Miinukset: "I booked for baggage through kayak and had to pay again. What a scam"

Plussat: "This airline sounds new to me but unbelievably the best fly I never been....!"

Miinukset: "Gate agents were overwhelmed and incredibly rude. We of course didn't make connection. Lost our luggage. And now waitingbto board at 4:30 am. Just avoid. I fly a lot and they have topped my list of airlines to avoid."

Plussat: "I like the people and the crew and the plane."
Miinukset: "That my bags had to be checked for an outrageous price of 50 euros per bag."

Plussat: "Very good"

Miinukset: "We paid 70 Euro in the airport for a small suitcase. we felt robbed because we had no informations about charges of suitcases. If we knew about this we would not carry with us any suitcase. The seats were very tight and no comfortable. No entertainment at all."

Plussat: "Plenty of legroom. Professional crew. They offered food on a relatively short flight. Very pleasant experience!"

Miinukset: "One thing that sticks out the most for me is how rude the airport crew are. A lot of people (including me, at first) were confused about the gate. One knows the gate isn’t always what it says on the boarding pass. Especially if printed from a different airport. Anyway, not knowing that the gate won’t show on the screens until about an hour before departure time, we were asking a lot of the ground staff about which gate etc. They were very rude and dismissive."

Plussat: "We enjoy flying with Aegean, very good treatment for families with kids."

Plussat: "Nothing"
Miinukset: "The boarding,the flight attendants,the comfort,the entertainment and food"

Miinukset: "I had round trip flight with Aegean airline from Santorini to Athen and Athen to Santorini, Both flights had DELAYED FOR ONE HOUR!!! My gateleg table was broken on Athen to Santorini flight so I ate my lunch in a hard way!!!!! On the way back after one delayed finally we arrived at Athen airport and I had two more flight to caught. when I got my luggage do the next flight I realized literally my luggage was destroyed!!!!"

Plussat: "The best crew ever, they make you feel home."

Miinukset: "delay in disembarking as well as baggage collection"

Miinukset: "it has nothing to do with aegean air but security at the flight was poor - we found out that by mistake my friend left a knife in his hand bag and it was not found untill we unpacked and saw it at home!!!"

Plussat: "Crew was friendly."
Miinukset: "I only had a 45 minute flight so it's hard to really judge anything but it wasn't a bad experience. Overall Neutral feeling."

Plussat: "Quick. Clean plane"
Miinukset: "Boarding a bit long but still fine"

Plussat: "the food"

Plussat: "Quick smooth and efficient with two exits at landing."
Miinukset: "I hated that I and 10 ither passengers were told to RUN! i had left London, so my attite was heavy, and here i am running through the airport. It was exhausting. Why should we have to run when the intial connection was 45 mins. Because one plane with the SAME airline is running late and gives us 6 minute's to get to the gate, that should not be any fault of the passengers. Radio the other flight and have them hold. I got an email that the gate changed TWICE. the airline employee did not get that memo at all. So we were raced to the wrong gate even AFTER, I mentioned the gate change. A real frustrating experience all together."

Miinukset: "This flight was delayed by an awful 8 hours. We were stuck at the airport through the entire morning and missed half our day in Santorini. There was very poor communication between the airline and us so we were utterly frustrated at the experience."

Plussat: "Great airline and a star Alliance member, will fly again for sure"

Plussat: "Accommodating staff"
Miinukset: "Chaos in the airport (where to wait in line, online check in vs drop off line etc)"

Plussat: "Need to change flight to later date. Employee was rude and resold me wrong ticket and I lost my flight. Stuck in airport all day was forced to pay for a second flight from another airline to go home. No ticket was given to me."

Miinukset: "The boarding gets extremely hectic. When we were getting on our flight they kept us in a hot bus for 15 minutes before letting us out to board the plane. It's also very difficult to get someone from customer services to help - they seem to pass the buck to someone else always and you're left running in circles."

Plussat: "It was fine"
Miinukset: "Staff is rude. We are the paying customer"

Plussat: "Border and de boarding front and back of the plane"

Plussat: "Checking was managed efficiently and courtrously"
Miinukset: "Everything went smoothly"

Miinukset: "We arrived 45 minutes late to destination."

Plussat: "Everything in terms of the flight itself was excellent. Flight was right on time, crew was friendly, plane was clean, etc."
Miinukset: "I couldn't understand why, after getting the self service boarding pass in Larnaca's airport, all the family members had to come over to the check-in desk when I had only one piece of baggage to drop-off?"

Plussat: "The flight crew were very friendly and gorgeous!! And short flights!!"
Miinukset: "The boarding process was a little unorganized."

Miinukset: "No drink at the flight"

Plussat: "Nothing!!! I wait for 21 hours in the airport for a 45 minutes flight!!!!!!!!!"
Miinukset: "We lost a day and all the expenses such as tours, hotels, etc. that we payed before and nothing was covered by the airline, we were just offered to get our money back from the flight but they never gave us a solution. Some of the people in AEGEAN airlines were extremely rude and had no empathy for us, it was an awful day!!! because we had no sleep cause we where there at 2 am in the morning cause the flight was at 5:15 and we did that because we wanted to be for the whole day in santorini so you can imagine how frustrating and upset we were, they just gave us a snak for 6.50 Euro and 10 hours later We literalaly had to figth for our Food, We will apriciate if youu can do something about it or get us a refound, we where 3 people: ana Marrufo, Estefani Escoffie and pamela Ramayo"

Plussat: "The seats were nice leather, but thin."
Miinukset: "No leg room. Very late departing"

Plussat: "The crew were very pleasant mannered, and efficient. They had only 30 minutes and they gave us a cookie, some candy, collected the trash, all very efficiently and kindly."

Plussat: "The same wonderful Greek hospitality you're love on a plane. Smooth passage through security, smooth boarding process, and alight atmosphere on board. American airlines should take notes."

Miinukset: "Rough flight and bad landing"

Plussat: "Super friendly flight attendants."
Miinukset: "The hardest landing I have ever experienced. A little scary!!!"

Plussat: "Yes, very pleasant, I would fly again"

Miinukset: "Had a 8 hour delay because we mssed our flight because you let our luggage."

Plussat: "On a 40 min flight, they actually passed out a snack. Boarding was good even though we didn't have a gate and had to be bussed."
Miinukset: "Our flight was delayed. They made an announcement about it in Greek, and either didin'r repeat it in English, or the words were so unintelligible I thought it was Greek."

Plussat: "Surprisingly good airline. New planes. Service is excellent."
Miinukset: "The only thing - Heraklion Airport is terrible: outdated, small, with huge endless lines for Security check."

Plussat: "Friendly crew"
Miinukset: "Deplaning onto a bus for a 30 meter walk was ridiculous when it could be walked easily."

Plussat: "great crew, all smiles"

Plussat: "They were on time, got us there early and provided a snack even thought we were only in the air 30 minutes."

Plussat: "Was a short flight and they still served food and lots of drinks. Good flight attendants but they took forever to serve and clear so that when we wanted to go to the bathroom or back to our seats we had to wait 45 minutes until carts went all the way back to their place"
Miinukset: "Good flight attendants but took forever to serve and clear up so if you had to go to the bathroom yiubhad to wait 45 minutes until carts went back to their place"

Plussat: "Service was excellent."
Miinukset: "Boarding was a challenge. Rough landing"

Plussat: "I was rerouted because of a delay on a previous flight"

Plussat: "Short distance so ok flight"
Miinukset: "No drinks"

Plussat: "The quick flight and free magazine"
Miinukset: "The ridiculous 35 euro check bag fee."

Plussat: "Roomier seats, more leg room, food offerings, on-time departures and arrivals - We flew Aegean three times during our stay in Greece and each flight was excellent."

Plussat: "Plane was excellent, crew very polite and efficient."