Plussat: "Good choice on the cabin crew. Reminds me of Vijay MALYA's Kingfisher calendar girls at their startup. Being naughty. Overall crew very courteous and importantly bilingual."
Miinukset: "Food option for Economy was a pleasant surprise, perhaps could be switched for just hot and cold beverages with a snack... a big grandma cookie... choices of indulging/ healthy/ neutral."
Miinukset: "Healthier food."
Plussat: "Price is good"
Plussat: "Everything was perfect"
Miinukset: "More drinks less food at night flight for short destination"
Plussat: "On the 3.5hr flight they served drinks and a meal which was a surprise. The crew wasn’t that friendly. There was no in flight entertainment. The flight was only 30 mins late taking off."
Miinukset: "In flight entertainment. More courteous crew."
Plussat: "The Crews welcoming, friendly and helpful"
Miinukset: "It’s nit necessarily comfortable... really hard to sleep"
Plussat: "i try to cancel the tickets for 3 weeks now.... please help"
Miinukset: "There are no Aegean air representatives at baggage claims or when you arrive at your gate to ask questions. I looked in vain to find out something about my luggage and no one was in athens to help"
Plussat: "A like everything of barcelona"
Plussat: "Great service, crew and good food"
Miinukset: "One hour delay"
Miinukset: "Missed connection and following flight delayed"
Miinukset: "Charged me $70 and made me check my bag as I was boarding. Had no other option"
Plussat: "The flight was smooth, the staff friendly and did realize we would be served a full meal for a two hour flight from Athens to London; unexpected and appreciated."
Miinukset: "We didn’t board the plane at the times listed, it was running behind."
Miinukset: "Everything. Our flight delayed that can happen. But what can’t happen is the total lack of service. Shame No wonder Greece is bankrupt. Zero zero"
Plussat: "Ease of boarding and crew"
Miinukset: "Gate agents were overwhelmed and incredibly rude. We of course didn't make connection. Lost our luggage. And now waitingbto board at 4:30 am. Just avoid. I fly a lot and they have topped my list of airlines to avoid."
Plussat: "The food, crew was nice and polite."
Miinukset: "Didn't have any entertainment"
Miinukset: "Gâte operator were very slow I was going to loose my connection to Paris as it took me more than 1hour to make the check in"
Miinukset: "We didn't have enough time to get to our connecting flight. We were confused and had to run the whole time. We just made it."
Miinukset: "Everything. I was re-routed and never told why."
Plussat: "Flights were on time."
Miinukset: "I was charged for the bags. I didn't know that I was spouse to pay for the bags since the itinerary doesn't show clearly what type of ticket I have!!"
Plussat: "The CREW was very friendly and aircraft wasn't bad itself."
Miinukset: "Boarding and ticket takers. 2 people checking folks in. It took over 30 minutes! @ 5 in the morning, I didn't need to stand in line for half an hour to start my day..."
Plussat: "The flight was on time The boarding process was acceptably efficient The fight attendants were nice and responsive There was a meal served and plenty of beverages"
Miinukset: "The plane did not arrive at the terminal. Required going down stairs, riding a bus to the terminal."
Plussat: "That they use Greek products is really makes the experience for me. Friendly staff."
Miinukset: "I did not understand flight attendants in english because of their bad pronunciation and I did not know what their saying all flight."
Miinukset: "1 hour delayed"
Miinukset: "Bag fee that I wasn't otherwise notified!"
Plussat: "I enjoyed the crew and the food."
Miinukset: "Not enough room. I'm not a tall person and my legs we're smashed against the seat. The person behind me was an adult and kept hitting my seat so I could get no sleep."
Plussat: "Service was great with food and beverages and checkin bags included."
Plussat: "time scduale in flight' plesant"
Miinukset: "too small the seatin"
Plussat: "The attitude of the staff was awesome. They give you a piece of candy when you sit down. Flight was on time. They actually appreciate your business. Highly recommend. The complete opposite of Norwegian Air"
Plussat: "Lots of leg room., departure on time,"
Miinukset: "Our vegi meal was not available"
Plussat: "Quick. Clean plane"
Miinukset: "Boarding a bit long but still fine"
Plussat: "The cabin crew was extremely helpful and patient with those passengers who were struggling to place possessions in overhead bins. While leaving the aircraft, I was able to call out to the captain that it was an excellent flight and he responded with a big grin."
Plussat: "We were well looked after on both flights...My husband needed wheelchair assistance and the staff at Athens airport could not have been more helpful.."
Miinukset: "The actual booking for the flight was most confusing.I book flights on various other airlines and they seem more straight forward than Aegean .So much so I only found out the day before our flight that we had,nt booked our suitcases in and it needed a phone call to Athens to sort it out"
Miinukset: "Apparently when booking a ticket with Aegan one check bag is not included unless indicated at the time of purchase. This was a surprise to me since during the purchase process this was not highlighted. Additionally the boarding process was VERY unorganized . No clear lines people just rushed to board even though specific numbers were annouced."
Plussat: "Nothing to like. Do book through kayak or priceline."
Miinukset: "Everything. Policies to lack of standards, to booking with kayak or price. Pay 25% more not to book this airline and not on kayak or priceline, it's worth the extra cash not to book through these companies of thieves."
Plussat: "Quick smooth and efficient with two exits at landing."
Miinukset: "I hated that I and 10 ither passengers were told to RUN! i had left London, so my attite was heavy, and here i am running through the airport. It was exhausting. Why should we have to run when the intial connection was 45 mins. Because one plane with the SAME airline is running late and gives us 6 minute's to get to the gate, that should not be any fault of the passengers. Radio the other flight and have them hold. I got an email that the gate changed TWICE. the airline employee did not get that memo at all. So we were raced to the wrong gate even AFTER, I mentioned the gate change. A real frustrating experience all together."
Plussat: "Flight was canceled and had to stay 3 more nights took boat to Athens. Missed work at home . It cost me over 1000.00 dollars. Reservation was never made by you. I will never use kayak again. Being a senior I became very stressed in a strange country"
Miinukset: "I don't like kayak"
Miinukset: "I would like if you call me and I tell you. 972-508935554"
Plussat: "The flight was very good. The crew really hustled to get the refreshments served, despite rough weather."
Miinukset: "At the ticket counter, there was a very rude woman that gave misleading information. We asked if there was an earlier flight we could take and she said no. Then while waiting for our flight, we realized that was not true. There was one an hour and half before ours. She was very curt and practically threw our passports at us. She must have had a terrible day, month, or year. Aegean tic\kety personnel are usual;ly nice and helpful."
Miinukset: "I didn't realize that we could of brought on our bags for free."
Miinukset: "You cannot charge someone 200 euros for a flight then dump a 40$ unnecessary bag check fee on them, it's quite deceptive. I will never be flying Aegean again."
Plussat: "Was ok."
Miinukset: "Delays due to ground traffic in Mykonos"
Miinukset: "Not being able to bring coffee purchased 200 feet from the gate on board was irritating"
Miinukset: "The staff in Athens airport, at the ticket desks, were disinterested, and actually rude. Bad impression."
Plussat: "The flight crew were very friendly and gorgeous!! And short flights!!"
Miinukset: "The boarding process was a little unorganized."
Miinukset: "Lots of turbulence, 30 mins delayed, no drinks offered. Nobody came around to collect trash"