Halvat lennot Irving

Plussat: "I have always liked Lufthansa; however, got put on an American Airlines flight due to a missed connection and there were no further flights until later in the afternoon. Had to change airlines and they assured me my luggage would follow me. It did not!!!! Too many security checks, switching from place to place and being herded like cattle was not too pleasant. Security people were rude and very busy talking to each other to tend to their jobs. One person would tell you to do something and the next person would give you completely different direction. They were arguing amongst themselves and not paying attention to one of the most important things.....customers."
Miinukset: "On AA flight there were two small children running up and down the airplane most of the flight. Very disturbing and no one could rest. They were playing chase, hitting everyone's seat, and screaming at each other quite a bit. Parents obviously did not discipline them at all. After waiting in the airport for a completely different flight and not know what to expect this flight was not a pleasant one. American Airlines had overbooked the flight and they were begging people to give up their seats. They had a weight problem due to fuel amount and when we were approaching DFW we were diverted to Houston because we did not have enough fuel to stay in a holding pattern. We sat on the tarmac for a couple of hours, refueled, several people got off the plane in Houston in order to make connecting flights and then we FINALLY flew back to Dallas"

Plussat: "The atmosphere they create is very comfortable"
Miinukset: "I don’t now"

Miinukset: "Will need to add more recent movies for entertainment"

Plussat: "I was upgraded to a better seat and the flight was comfortable"

Plussat: "Nothing!"

Miinukset: "The boarding procedure was unorganized and extremely inefficient. The family sitting in the row across from us had two unparented and very loud children who were disruptive for the entire 10 hour flight. Even on landing the child was not wearing a seat belt. The woman got up to get her stuff out of the overhead compartment even though we were told to stay seated. At no point did any of the crew members do anything in regards to this family and their disruptive actions."

Plussat: "My wife and I ran from our connection all the way from one end to the other and the crew could tell. They said after I stow my carry ons to corn to the back and get a drink and use the bathroom to cool down as we were just about to take off to taxi to the runway. The crew was absolutely great and the I. Flight entertainment and food was great. We just wish our luggage had made it back too. We are still waiting to see where our luggage is - if in Europe still or Dallas."
Miinukset: "I would say that other passengers had their kids behind us and they kept screaming and kicking our chairs. We told the woman to tell her kids to stop but all she said was “they are a child” when all they needed to do was just tell their kid to stop. Flight attendants saw and knew but I don’t know what they could do to help when they can’t help with bad parenting. I wish there was a clear way to upgrade to first class on a trip as it was difficult to find out how."

Plussat: "All"
Miinukset: "Nothing"

Plussat: "Plane didn't crash."
Miinukset: "No leg room. Seats to narrow. Food mediocre."

Plussat: "Great crew, comfortable space at the bulkhead seat"

Plussat: "My first time flying with Lufthansa was outstanding. Great service, super friendly and ready to please. Appreciated the free adult beverages and frequent availability of water during the long, dehydrating flight. In-flight movies were fun to pass the time."
Miinukset: "Disembarked the plane in a lot and had to shuttle back to the terminal. Not a big issue but much prefer disembarking at the terminal."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Miinukset: "The food is not tasty"

Plussat: "Food was good and that is all I can say was good about that flight"
Miinukset: "The male Stewart was very unprofessional by commenting out loud that I was too fat for the seat that I was assigned. The lights in the plane kept going off and on along with the video. I could not understand the pilots English. I was not allowed to get out of my seat as much as I wanted. I was very upset and disappointed on the male Stewart attitude."

Plussat: "The crew was friendly, helpful and attentive. Excellent boarding procedure."
Miinukset: "Entertainment system was very temperamental. Touch screen was extremely slow. The poor performance was aggravated by having the controls mounted on top of the armrests resulting in no place to rest one's arms without disturbing the entertainment system. The seats in regular economy were too small for a 10 hour flight. I am an average to small size person and had no room to get comfortable."

Plussat: "Entertainment choices, food was delicious, beverages available in a timely fashion, and great crew."
Miinukset: "Crying baby"

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "We were not cramped like US domestic flights. Bathrooms were kept cleaner."

Plussat: "having the TV with lots of choices"
Miinukset: "There were screaming ( not just crying...but SCREAMING at a shrill pitch) for the entire 10 hour flight. I was never so ready to get off of a plane in my life. The staff tried to appease the many different situations as best they could, but they got wore out before the end of the the flight. There were people not sitting in their assigned seats, so mealtime was totally boggled and some got fed a full hour before the rest us is on the tail end of the serving. The last meal ( after I FINALLY got food, we had turbulence, so they stopped serving drinks to go with the meal, and no one ever came back and continued where they left off, so I ate my meal without a drink. I don't blame the airline because it was the many children in that section that made it absolutely miserable for everyone on board, but it was the worst flight I have ever taken...hands down."

Plussat: "Crew very NICE. Customer service means a lot and they were wonderful."
Miinukset: "Old school entertainment system. A lot of hard tapping on the screen which bugs the person in front of you."

Plussat: "my favorite airline"

Plussat: "Food choices were excellent. Crew was attentive."
Miinukset: "n/a"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "Good quality: crew, equipment, customer service"
Miinukset: "Frankfurt airport: Had to walk for an hour to get from gate to gate. I was getting off an international flight and onto another international flight. International gates are usually closer than that. On the flight: 1. The armrests pull up, which is great if you're traveling with family or a significant other. But, in my case, it was an overweight and obese lady, who didn't fit in her seat and just slipped into half of mine. I was stuck with half a seat with her arm bumping mine for a 12-hour flight. I landed with a bruised arm. It was a round trip flight. When I had submitted a complaint, Lufthansa refunded me a 100$, which is nice of them, but I think they should have upgraded me for my return flight instead to make up for the first flight being uncomfortable. 2. I paid for the internet service and was charged double for it. Again, had to submit a complaint and was refunded the money. Check-in: The online system wouldn't allow me to check in online because my passport wasn't biometric."

Plussat: "Everything was pretty good. Except for the seats."
Miinukset: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Plussat: "So much continent flight with online check - in. I have to stayed over night at the hotel in Frankfurt and all my lagged come from Barcelona to the end of my destination. On my flight had one passenger got sick before boarding, the crew had responded very quick to support his life. And great entertainment."

Plussat: "Crew was very good. Pilots, definitely, were high level professionals."
Miinukset: "No negative comments for this leg."

Plussat: "Had individual screens for each passenger. Most seats seemed to have a good movie selection."
Miinukset: "Chaotic doesn't even begin to describe boarding. We had to be bussed to the jet for some reason, then there were two doors to board through that people would just pick at random."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Plussat: "Loved the staff, very nice! The food options were good & I appreciated the veggie options. Desert could be optional since I never eat it. Oh & the beverage cart with all the options is the absolute BEST."
Miinukset: "No noise barriers. I realize people will bring babies on flights, but after 11 straight hours (seriously, 11!) of screaming babies, the whole plane was tired & on edge."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Crew was great and the plane was clean. Food and drinks were good."
Miinukset: "Nothing."

Plussat: "Nothing"
Miinukset: "They changed my seat at the last minute!!!! Small spaces, I told to the assistants and they did't help me at all, worst fly ever!!!!!"

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Cork test and effociency"
Miinukset: "No complaints"

Miinukset: "Crew could be more responsive"

Plussat: "Staff was friendly and accommodating. Flight was on time and smooth."
Miinukset: "Forget the bottom line and make more leg room in economy so passengers have a good experience, families with young children should all be stuck together! I had the pleasure of having my seat kicked half the flight by a small child whose mother did not seem to notice or care. Food was not good! And airplane food can be good, just ask Quantas Airlines."

Plussat: "this flight was very good, all right."
Miinukset: "Movies need to be have better selection - are allways same, no pleasant movies."

Plussat: "LOVED the fact that the business class seats lay back almost flat---much more comfortable. The flight attendants were very friendly and actually had a good sense of humor when appropriate ; ) Pleasantly surprised at the food choices and delighted that the drinks were all free, including the adult beverages, even for the economy seats that we were in on the way back..."
Miinukset: "Wish the seats could lay back a little bit more in the economy seat area..."

Plussat: "I slept"
Miinukset: "I arrived at airport with my connecting flight at 9pm, there was no way to check my luggage until 4am. I could not go to transit hall until someone took my luggage so I was able to board but no place to leave luggage like other airlines, that was not fun since the transit halls had the sleep pods I could have used"

Plussat: "Thanks"

Plussat: "The crew was very friendly!"

Miinukset: "Food looked awful. I have decided not to open transparent package with sandwitch."

Plussat: "Everything was excellent"
Miinukset: "Nothing I can think of"

Plussat: "The Lufthansa crew and service was excellent. They did a really good job good keeping everyone well hydrated and happy. The pilots were especially skilled at flying in heavy turbulence and did their best to provide the passengers with the best possible ride experience."
Miinukset: "Nothing."

Plussat: "A long flight but the airplane was new and comfortable. Again, the flight staff was great. They went out of their way to make sure all needs were met."

Plussat: "Everything was good"

Plussat: "Place was clean. Crew was ok, a bit rushed when serving and then very slow on picking up trash. Not offering water too often. Entertainment was ok"
Miinukset: "The seats were so uncomfortable, and not much leg room. Also, two babies not far from each other, didn't help this uncomfortable flight. Food was not good, old cheese, cold bread, old salad. Pasta was ok, not overlooked like I usually have. i have had much better experience with Lufthansa in the past."

Plussat: "Excellent customer service and great food as well"

Plussat: "I got from point A to point B"
Miinukset: "I lost over a day of my trip because a flight was cancelled and wasted 6 hours trying to rebook with no help from the staff, who were extremely rude. Everyone on the canceled flight had to be aggressive at getting a new flight booked because there was no help. Every time you asked an associate from Aur Canada for help, the passed the problem off not taking any responsibility. If your name is on my ticket, then it's your responsibility. Worst experience traveling by far. Also lost over a day of my expensive trip that I've been waiting to go on for awhile and saved my money for a year. I lost hundreds of dollars in events and hotels. Avoid Air Canada if possible"

Miinukset: "The television screen with on-board entertainment options didn't work properly, so I was unable to watch movies/television or play games. This was disappointing as it was a fairly long flight."

Plussat: "Boarding process."
Miinukset: "NA"

Plussat: "Boarding was efficient"
Miinukset: "Flight was cold, movie and tv choices were poor."

Plussat: "terrific video entertainment, excellent and affordable food choices"

Miinukset: "Party of 7, all split up in different seats. Aircanada was completely useless to help us out Big discussion on the plane with other passengers. Flight was delayed, lost our connection. 10 hours at toronto airport."

Plussat: "It was amazing and super easy. I cant wait to go back."
Miinukset: "I wish they had a meal and free checked luggage. Not the worst, but not the best part"

Plussat: "Departed on schedule"
Miinukset: "Very unfriendly flight attendent"

Plussat: "The plane itself was fairly comfortable, and every seat had its own TV/movie screen, which was nice."
Miinukset: "Our flight was delayed six hours and fifteen minutes, and the entire six hours and fifteen minutes was filled with poor communication. No one could tell us what was going on. There was rarely even an Air Canada representative at our gate's desk area. We were given nothing to remotely compensate for our very long delay aside from a few thanks and a puny bag of pretzels."

Miinukset: "Ei mahdollista edes ostaa internettiä 6h mannertensisäisellä lennolla"

Plussat: "Entertainment was good"
Miinukset: "If you're about to serve continental breakfast it doesn't mean that one little sweet pastry is doing that. Not good!"

Plussat: "Entertainment application was good"
Miinukset: "No meals at all"

Plussat: "Friendly staff"

Plussat: "Friendly crew"
Miinukset: "Touch screens were broken"

Miinukset: "No wifi"

Plussat: "The flight was exactly as scheduled."
Miinukset: "Poor room service, no TV for 10 h long flight, meals were small and not tasty, wine or beer has to be bought. Parents with little babies were sitting in all passengers area. I was hungry and tired after this flight."

Plussat: "Staff communicated delays well, and they were polite once we got going. In flight entertainment offered was good, but heard some passengers having trouble with their screens not working."
Miinukset: "Delays, delays, delays. Theme of my vacation. When we arrived in Dallas we had no idea what baggage claim we were supposed to be at. There was no announcement, flight information displays didn't say anything."

Plussat: "The plain was new"
Miinukset: "I asked for a blanket and they told me that they are out of blankets"

Plussat: "No issues with flight. Went as expected."
Miinukset: "Online checkin the night before the flight. The Web app has some major problems. Entering/selection of dates did not work well. Took much trial and error to get data entered/selected."

Plussat: "On board entertainment available and more room. Not a full plane"

Plussat: "The flight attendants were vey kind, and the landing was very smooth. It was an excellent flight."

Plussat: "The crew was nice, accommodate well. Sit lean back okay, good convenience of charging mobile device. Food was okay. Entertainment good choices."
Miinukset: "Where do I start? Baggage check in is horrible and long. Wait in line for 1 hr with all counter open. Process just too long and too slow. Unclear of instruction for paying extra baggage. Security at gate taking too long to get through. Seat is too small, a larger person took almost 1/3 of my seat for the duration of flight and he wasn't that big. No noise control in aircraft, couldn't sleep at all (9hrs flight), kids and adult taking, playing like there home. The cabin smell very very unpleasant, due to body odor of passengers. Only 4 restroom for whole economy class, but 6 restrooms for 40 passengers of business class Due to the region of the air liner at, majority of passengers were rude, obnoxious, loud, and really really smell."

Plussat: "Great free movie selection to watch on the flight!"
Miinukset: "The crew and gate check-in assistance is mediocre. Their attitude is one of indifference. This group is probably just a little better Spirit Airlines, which I consider the worst airline I have ever flown on. Also, I had to pay exorbitant flight change fees. These flight changes should be free. If I have the option, I will not use Air Canada in the future."

Plussat: "Crew"
Miinukset: "The flight was delayed for a long time, after so many frequent changes. The airline did not even give an excuse or explanation for the changes and the delay."

Miinukset: "Food can be much better and entertainment options as well."

Plussat: "Crew was very nice and efficient in serving and helping you. The entertainment was nice, you could watch a movie or different TV shows if you wanted."
Miinukset: "The drink was a little small and they don't leave the can with you anymore, only the plastic cup drink is served in."

Miinukset: "Flight was delayed 3 hours"

Plussat: "The gate agent was in a really good mood, and I made her laugh, so she bumped me into business class. The flight crew was awesome."
Miinukset: "Old, sad, smelly, loud, poor upholstery, seat structure so old and so stressed the guy in front of me was almost in my lap."

Miinukset: "Canada Airlines lost my luggage and I still don't have it."

Plussat: "Boarding was on time. Comfortable sheet."
Miinukset: "Food was horrible, and table was dirty and looked like it wasn't cleaned. Poor music and movie selection."

Plussat: "Really enoyed the personal entertainment system. 12 hours is a long flight and the entertainment really helped pass the time away. It was fun seeing the flight status on the monitor and watching movies. We were fed very well. I believe we had 3 meals and a snack. Attendants came by to see if we needed more to drink too."
Miinukset: "It was a huge plane with about 500 people on board. Not a lot of space for getting up an walking much. Not a lot of space between seat rows. I guess that's just the way things are. Had a huge issue with checked baggage [see below] but don't know which airline was at fault although the AIr Canada employee who checked our baggage in Washington, DC said we wouldn't see our bags again until we arrived at Hirochima, our final destination."

Plussat: "The movie selection and the food was great! The crew was friendly and helpful."
Miinukset: "The lack of space in the cabin was very uncomfortable."

Plussat: "They were on time and the flight crew was very nice."
Miinukset: "The seats and the plane was just too small for such a long flight."

Plussat: "Entertainment, and a comfortable flight."
Miinukset: "Announcements were not loud and clear when boarding. No complamentary food or snack was offered."

Plussat: "Never thought Canada air is so bad in international air services. Would never use Canada Air for my international travel in the future."
Miinukset: "no entertainment in flight during almost 3-4 hours of flying time."

Miinukset: "The flight was 3 hours late. At some point we boarded the plane then asked to disembark it as we were still not ready for take off. They told us there were some weather issues in Toronto ... I looked at 3 different weather channels who said that the weather was mostly clear in Toronto with a few scattered showers."

Plussat: "Movies!! Newer plane too."

Plussat: "Pros: The onboard crew was nice. The entertainment was good (nice selection of television and movies) There is an entertainment touch screen for each individual."
Miinukset: "Cons: They moved the gate THREE times! We had to walk all over the airport because they were so unorganized. The seats were VERY uncomfortable. It was difficult to sit for even a few hours. There are no snacks unless you pay. The entertainment touch screen is of poor quality."

Miinukset: "LONG DELETED !!!!!!!!!!!!!!"

Plussat: "Crew was respectable and the food was good."
Miinukset: "The policy of having to check-in in order to have a seat is ridiculous and borderline racketeering. If one pays for a flight, they should get the ticket they paid for. It should not be based on whether they check-in because Air Canada wants to make more money on selling their seat because they didn't check-in. This is unacceptable. Since it's a company policy, my wife and I would enforce our own policy in response: we will choose not to fly Air Canada again."

Miinukset: "Uncomfortable seats. Flight was delayed."

Plussat: "The flight was one of the more uncomfortable flights I've taken across the Atlantic, and I fly multiple times per year. The flight attendents were nasty, sarcastic, and unkind. I heard them bickering between themselves throughout the flight, which was very uncomfortable to hear as a passenger. The kosher food was barely edible. The seats were small and uncomfortable. I am under 5'5" and on the small side, and I could barely fit in my seat. I will think twice before flying Air Canada again, and I will tell other people about my experience."

Miinukset: "My tv screen froze and when a meal was served I let the flight attendant know. She said they would reset it. An hour later it hadn't been reset. I turned on my call light. No one ever came. A male flight attendant proceeded to chat with a woman about hockey for a half hour or more and ignored my light. He went away for a bit and came back and chatted some more. For the last 3 plus hours of the flight my screen didn't work."

Miinukset: "Lost my luggage no food only 1 juice' lost my luggage Robbed me (tsa toronto) of some gifts they thought dangerous"

Plussat: "The crew were great and the flight was comfortable"

Plussat: "I am happy that Air Canada is unionized; the personnel are fine. I also like the tvs on the backs of the seats, with their wide range of shows. Particularly, I like Portlandia, though there was only one episode of that."
Miinukset: "I disliked that the airline forced me to miss my connection (inevitable, I suppose, given the excessive security and the lack of direct, affordable connections between Manitoba and the US) and I had to take a later flight to Toronto and didn't get home until 2 am."

Miinukset: "Your unprofessional staff"

Plussat: "We didn't bring any snacks for our kids due to airline policy. The airline only offers beverages now. We were expecting something to eat and my son was so hungry. The hostess was kind enough to give us pringles but it was too late. That's when we were about to land. At least let us bring our own snacks if you are not giving any or let us know in the beginning if there will be food upon purchase only."

Plussat: "Staff helpful and business class cabin was very comfortable."
Miinukset: "We left nearly an hour late. Entertainment system did not have much that was familiar."

Plussat: "There's not much to say. I went from Toronto to Dallas. It was a short flight that wasn't packed."
Miinukset: "Headphone jacks have always been an issue. Never a strong connection."

Miinukset: "Baggage issues!"

Plussat: "Cordial airline."

Plussat: "The transparency of the pilot as to what was causing all of fhe delays."
Miinukset: "The 4 hour delay. First, the plane was running late from San Francisco (about 2 hours late). The second delay was due to someone putting way too much fuel in the plane so we had to wait for the excess fuel to be removed. Then the flight attendants ended their shift so we had to wait for another crew that was flying in from Denver. This involved us having to remove all of our things from the overhead bin and get off the plane and re-board about an hour and half later. I was supposed to make it to Dallas at 8:45 and instead didn't make it until after 12:30. It was extremely inconvenient and unpleasant. I have not experienced such a nightmare before with any previous airlines."

Miinukset: "The seating is cramped but to be expected in coach. No big deal."

Miinukset: "Food service"

Plussat: "United sucks Erik Balodis Bahrainseabee@gmail.com Please contact me"
Miinukset: "United sucks Erik Balodis Bahrainseabee@gmail.com Please contact me"

Plussat: "Arriving safely."

Plussat: "First time but I like it"
Miinukset: "Good experience"

Plussat: "Had space on plane nice staff"
Miinukset: "Still price on wifi and snacks"

Plussat: "The price was excellent considering it was a last minute purchase"
Miinukset: "There could be courtesy boarding for military members."

Miinukset: "It's delay I'm still here in denver"

Plussat: "All around great service for everyone"

Plussat: "Courteous staff"
Miinukset: "Rough landing!"

Plussat: "The flight left on time, was uneventful, and arrived early."
Miinukset: "There was no USB or in flight entertainment"

Miinukset: "The trip was fine. No complaints."

Plussat: "I would have rather of not been offered"

Miinukset: "Service"

Plussat: "Boarding and overhead space was good."
Miinukset: "Too hot."

Plussat: "I am Brenda Crooks, Zachary's mom. I am the one that actually took the trip. I went to Connecticut to see my son, Samuel, get his white coat for medical school. I will never forget my experience in Newark, New Jersey. I met a wonderful woman named Yevette who checked in my luggage. She is to be commended on going above and beyond the call of duty. I don't know her last name. She knew I was very upset because I was leaving my 22 year old baby in Connecticut. She sympathized and comforted me. She put her arms around me and assured me that everything was going to be alright. She is a wonderful woman with a big heart. She is the true meaning of a lady. I will never forget her and thank her so very much for being so gracious and kind to me."

Plussat: "Direct tv in united codeshare flt"

Plussat: "Less of a delay than I've come to expect with United."
Miinukset: "I would also like the breakdown of my flight combined. Having to justify paying more for an economy seat (Plus) I can move in is not fun on an expense report. I feel like it's more and more expensive (nickel and diming) and no space and all to frequent delays. I'm considering switching airlines."

Plussat: "Best movie choices"

Plussat: "The upgrade was awsome"

Plussat: "It was nice"

Miinukset: "Had to check my bag"

Plussat: "Everything was great"
Miinukset: "No complaints"

Miinukset: "Paid for first class, didn't get offered dinner"

Miinukset: "Leg space Terrible"

Plussat: "Loved the amenities."

Plussat: "Great stewardess"

Plussat: "Spacious!"

Plussat: "Same as above"

Plussat: "Overall service."
Miinukset: "Impolite Lady Gate Agent."

Plussat: "Great service"

Miinukset: "No beverage"

Plussat: "Kayak updates including delayed departure"
Miinukset: "Seat was a bit cramped"

Plussat: "The boarding process was excellent, smooth, orderly and expedient."
Miinukset: "The stewardess unassuming behavior."

Plussat: "Everything went smoothly"

Plussat: "Very " Seamless" service. A really enjoyable experience."

Miinukset: "Dirty plane"

Plussat: "On time and early for the second"

Plussat: "Great experience. Quick and well executed boarding/deplaning"

Plussat: "We arrived almost an hour early! I didn't know that was possible!"

Plussat: "On time."

Miinukset: "United lost one of our baggage"

Plussat: "Best of all"
Miinukset: "Nothing"

Plussat: "Great seat i had to pay extra but it was worth it"

Plussat: "Attentive service"
Miinukset: "Too small of a plane for such a long trip. Just one bathroom in the rear and extremely noisy."

Plussat: "Horrible service in the plane and outside.."

Miinukset: "Wouldn't it be more productive to board the plane from aft forward?"