Halvat lennot Texas

Plussat: "Nothing"
Miinukset: "Keeping flights and terminals accurate and on time. Not loosing thousands of dollars of my belongings they lost my luggage"

Plussat: "Enjoyed the flight. Great friendly crew. Both flights CMB to DOHA and DOHA-DFW were nice and clean. Food was great!"

Plussat: "everything"
Miinukset: "nothing"

Plussat: "All okey except earphones issue .. doesn’t works to be connected"

Miinukset: "Every thing is good"

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Miinukset: "Friendly and wellmennerd team."

Plussat: "the crew was amazing"

Plussat: "Friendly crew and easy boarding"
Miinukset: "None"

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Plussat: "Quality aircrafts and entertainment."
Miinukset: "Service and helpfulness of attendants."

Plussat: "Everything is perfect"

Plussat: "Long flight, not so full, yet the crew was busy. Some green/trainee types waking us up to bring seat forward while serving meal to passengers on the rear row !! One said we dont serve wine with lunch - really! She did bring the wine 30 minutes later. But they were nice overall. Kept it clean. A+."
Miinukset: "Nice if they offered/served drinks before meals"

Miinukset: "Food and seat comfort could be better"

Miinukset: "The new Q suites in business are GREAT!"

Miinukset: "All was well, thanks"

Plussat: "Staff, service,"
Miinukset: "Legroom, seat comfort, very long flight"

Plussat: "My mom traveled alone for the first time. She doesn't speak English very well. I'm so impressed with the crew that they took good care of my mother. They understood her super broken English and served her real good vegetarian food. Thanks again."
Miinukset: "not so much."

Plussat: "Boarding process was good. But security check is inconsistent at different locations within the Airport terminal."
Miinukset: "Poor Seat comfort. Too narrow seats. USB charger were not working. Tamil language movies were very few. Crew was efficient but were not polite and not cordial."

Plussat: "Food and service."

Plussat: "The crew was awesome had the most caring crew anything you need thier there to make us happy I’m absolutely happy"
Miinukset: "I dislike the economic class on a 19 hour journey to Doha to Dallas Texas I felt so tight and annoyed with people next to me when asking to go to the bathroom that’s my mistake next time I surely will go on bussiness class other then that everything was great."

Plussat: "At gate boarding was I inefficient and managed professionally. On board entertainment was glitchy as the movies paused and skipped the entire flight."
Miinukset: "The staff were not trained well and unaware of how to conduct proper flow of customer screening."

Plussat: "Nice"
Miinukset: "Everything ok"

Plussat: "Movies collections, friendly staffs"

Plussat: "Service"
Miinukset: "Just bathroom in end"

Plussat: "Everything"

Plussat: "There were a lot if security checks but the boarding crew was very helpful and let me check in a bag at rhe last minute with duty free shopping items that i would not have been able to carry with me on-board the airplane."
Miinukset: "No internet and the food was mediocre at best."

Plussat: "Overall"
Miinukset: "Overall"

Miinukset: "They drop you at the airport for 16-17 hours Airport hotel costs around 350$/night No entry visa for layovers exceeds 8 hours as they announced The answer they gave No entry visas because you bought a discounted ticket!!"

Plussat: "Entertainment"
Miinukset: "They re issued my boarding pass Doha, for Dallas flight and gave us the last seat on the plane, even though I chosed the seat at the time of booking. Food was ok, but when we asked for the chicken they didn’t had it. It’s an international flight of 15 hours with food shortage???"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Food"
Miinukset: "Observed that one flight attendant from India is giving more attention to a person who is from Navy. He avoided asking what we want for drinks etc. He always ignored us and pushed his cart before we answer. We are very unhappy with his behavior, however, adjusted ourselves."

Plussat: "Quality food and hospitality"

Plussat: "Everything from courtesy, to very good food, and a clean flight."
Miinukset: "Noothing"

Plussat: "I received email telling me that my fright was delayed and showed the time they told me to be at KGL airport but when I showed the airline was already left because they was no delayed. I had to book another plane to return to US which cost me $1500. Here is the email Dear Mr Muvunyi Good morning This is to inform you that your flight from Kigali QR1378 is delayed due to operational reasons, please be at Kigali Airport for check in at 4PM and check-in will close at07PM. Best regards Jeanne D’arc Uwitije Reservations & Ticketing Supervisor Tel: (+250) 252553500"

Plussat: "The kit was really helpful for the really long flight. Good service!, food was better than our previous flight"
Miinukset: "Took a long time to get the trays after meals (at least 30-40mins) , didn't offer smaller snacks such as cookies between meals,"

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Plussat: "I liked the food, the crew, and the team at the airport was nice and professional. There was a air host by the name of Zaid or Zain and he was from Bombay. Really nice person and very easy to talk to."

Plussat: "my child was very sick on this flight and the air crew were very concerned and very helpful... i really appreciated all their concern and help. they consulted a doctor on the ground and provided the medicine and advice to bring my 3 year olds sickness under control... ( which included diarrhea and vomiting numerous times... please thank them for me... they were also concerned about her welfare after we would land.... thanks thanks thanks"

Plussat: "Great service. Easy. Comfortable."
Miinukset: "Only 2.5 meals in 16 hours!"

Miinukset: "Very uncomfortable seats- Space between seats is very tight"

Plussat: "I had a great experience with overall trip."
Miinukset: "I was not very impressed with hostesses service. on the second leg of the trip. The boarding process was not organized at all. We have zone numbers but people just boarded at first come first served basis"

Plussat: "Stewardesses were more helpful on this flight than we had experienced on the previous flights. However their resources were limited. landed safely."
Miinukset: "Food on the four different flights (from DFW to Doha on to Cape Town and then from Johannesburg to Doha on to DWF) was not good at all. Timing of meals, food all below expected. One flight attendant trying to serve both meal and drink to each person took a lot of time. Snacks offerings were almost non-existent. Those of us traveling on three connecting flights with no time to purchase food nor water had a rough time of it. Would not fly Qatar nor connect in Doha again unless absolutely necessary."

Plussat: "Staff courtesy"

Plussat: "food and courtesy of the staff"
Miinukset: "nothing"

Miinukset: "Food serving took a while. And need improvements."

Plussat: "I like everything about Qatar Airways"

Plussat: "Boarding and Seat comfort was good"
Miinukset: "Food frequency for 16 hour flight was awfully inadequate. Food quantity in each service was not sufficient. Food quality ok. No intermittent beverage and snack service in 16 hour flight segment. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"

Plussat: "On Time Cabin Crew great"
Miinukset: "Seats are so tight you will sense both of your neighbors skin during the entire flight"

Plussat: "The airplane was clean and nice The flight attendants were kind The kit (toothbrush lip balm, etc) provided was nice"

Plussat: "Crew amazing, seats were comfortable."

Plussat: "Excellent service for affordable price"
Miinukset: "Flight was delayed"

Plussat: "As usual traveling with THY was perfect, all was OK. But pls when I buy THY tickets, it is mean that I want to travel with THY not with Anadolojet. Flight with Anadolojet Istanbul-Izmir was awful. The rest of the journey was awesome. Many thanks."
Miinukset: "In stead of Anadklujet could be THY :))"

Plussat: "It was a true Turkish Airlines experience! Awesome as always!"

Plussat: "Turkish Airlines always provides a great combination of price and comfort. The team on the flight was very helpful and the entertainment system is superb."
Miinukset: "I was disappointed to discover that one of the two available dishes was gone when the food cart reached our seats, with no options to choose from."

Plussat: "Food is really decent in economy. Good portions and variety."
Miinukset: "Leg room seems tight compared to other airlines."

Plussat: "They lost my luggage and no one knows where it is!"

Plussat: "The food, the seats, the in-flight entertainment were all great, like flying used to be. Whenever we have the opportunity to fly their routes we will most certainly do so!"

Plussat: "Care from the crew and consideration"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "The seats have more room. The food is good. The in-flight entertainment is great. The cabin crew is wonderful."
Miinukset: "Nothing. Everything was great."

Plussat: "Movie selection is great."
Miinukset: "Flight attendants seem undetertrained."

Plussat: "Good service and timely departure"
Miinukset: "Ability to choose seats before trave and requested that during bookingl. During the check-in process no attempt was made accommodate my request."

Plussat: "Nothing"
Miinukset: "2 hours delay for no good reason."

Plussat: "The crew was very helpful."
Miinukset: "After landing at Istanbul it was big mess.Thay collected our boarding pass and did not know how to direct the passengers.Big time language problem that made it very very difficult for ground crew and passengers to communicate."

Miinukset: "They took over 6 hours to decide if the missed and overbooked flight would be free or an additional $1000 (which they originally demanded). Spent over 30 hours in the airport with no help from the airline - NEVER AGAIN"

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "Best service"

Plussat: "Excellent staff, everything very clean, smooth flight, good movies."
Miinukset: "The seats in Economy are too close together. A few more inches would make things better. The food was okay, some parts good, others so-so"

Plussat: "The flight was comfortable and the entertainment was good."
Miinukset: "There are not diverse food choices"

Plussat: "Truly the best airline company! Affordable luxury & precision! The food offer got a bit poorer, but that is just a small speck against evil eye for this company :-)"

Plussat: "Movies, I had leg room. Nice friendly staff .."
Miinukset: "Internet would not work"

Plussat: "Travel on THY within Turkey and between countries. Service excellent, food is great, amenities abound. Always travel THY when I can."
Miinukset: "Nothing to dislike! My favorite airline."

Miinukset: "Turkish Canelled my flight"

Plussat: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Miinukset: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"

Miinukset: "If they provided any food, I slept through it. But I think I would have woken up, do I don't think they did. It was an early morning flight and luckily I brought some breakfast, or I would not have eaten for several hours on my transfer flight to SFO."

Plussat: "Everything"

Miinukset: "Atl to istanbul flight seat was very close to each other, legroom problem as I tall men."

Plussat: "Everything was great. All staff were very pleasant and attentive. Really liked their customer service."
Miinukset: "The chairs in economy line were uncomfortable after a couple of hours. It was really hard to sleep."

Plussat: "I just like Turkish airlines"

Plussat: "Nothing"
Miinukset: "The lateness of flights"

Plussat: "crew was very very nice!"
Miinukset: "not enough leg room"

Plussat: "Crew was professional, pleasant"

Miinukset: "Hardly any leg space"

Plussat: "Comfortable plane Good food Friendly service"

Plussat: "The service and food"
Miinukset: "Seats are to cramped."

Plussat: "The attention from the crew and services"
Miinukset: "One of my lougage was left behind , I got after a week of stressing from one state to the other with lot of stress and unplanned expenditure I was not really sure whether it was their fault or air canada who charged me $225 for a little box mearnt to b a hand lougage. .. I was really pissed but on all the Turkish airline gave their best but the connecting flight air Canada has the worst services ever.... no food or drink was offered all through to Canada and their workers lack customer service"

Plussat: "New and clean aircraft Kind cabin crew Ontime departure"

Plussat: "Food and Crew"
Miinukset: "The fact that the boarding was by bus and not through a sleeve detracts from the process."

Miinukset: "you can't recline your seat a bit backwards to get a nap. booked luggage is treated with absolute contempt."

Miinukset: "Had to cancel due tp safety situation in Turkey (bombings, Dept of State warning). I had flight insurance but Kayak did not refund a dime."

Plussat: "Friendly, polite and very helpful staff. Clean aircraft.on time best customer service."
Miinukset: "Nothing negative. Keep up good work!"

Plussat: "Food and entertainment system"
Miinukset: "Heat on the airplane."

Plussat: "Service Good Clean On time"
Miinukset: "Price is high"

Plussat: "The only thing I liked on his flight was the food"
Miinukset: "The plane was old, I got the wrong seat assignment, when I called to get a seat assignment months and months in advance, I've asked for a window seat and not on the wing, not only I got no window , it was on the wing. The air conditioner was not working, I was cramp like a sardine, and it was extremely hot"

Miinukset: "I asked for sugar 3x before finally getting it (1 hour), but by then the coffee was cold and I had to request a new one and wait another 10 mins :)"

Plussat: "Lots do watch/do on the console. Smooth flight. Responsive staff when available."
Miinukset: "Perhaps because of Istanbul security measures, but all water removed before boarding plane, with no chance to get more. Stewards couldn't give out bottles of water, only those little cups from time to time. They could bring more of those little cups when you called for them, but not during turbulence. So having no access to water was not great (or planned out on their part). Also, no random sweeps of the aisle by the stewardess from time to time, to check on comfort. My seat kept being pushed by passenger behind me. Flight into Istanbul two weeks prior was great all around. This knee was filled with too many negative moments."

Plussat: "Wide variety of movies."
Miinukset: "Firstly, our daughter's personal TV monitor stopped working about an hour into the flight. We asked for the TV monitor to be fixed on three different occasions and nothing was done about it so we had to share our monitor for the remainder of the 10 hour flight. Secondly, we were the last to be served even we though we were seated in the middle of the plane. When they finally got to us they didn't have anymore of the selection that we wanted so we had to settle for what was left. When we finally got our food it was ice cold! We had to ask for another plate. By this point we were starving and very upset. Overall, our experience wasn't the most ideal."

Plussat: "Must and entertainment, and legroom."
Miinukset: "Turkish airline randomly changed my seat assignments without any explanation to me. I also found out my connect flight was changed to much later and one causing me an eight hour delay and assemble airport. Again this was done without my knowledge I happen to randomly find out at the check-in station in Los Angeles. The manager was kind enough to switch me back to my old flight and seat assignments but it took an hour waiting. After boarding the plane it was an hour and a half delay intake off I also realized this my original seats were given to three ladies who are friends of the first class flight attendants there were no children or elderly this was a random acts of favoritism towards the flight attendants after boarding the plane it was an hour and a half delay intake off I also realized this my original seats were given to three ladies who are friends of the first class flight attendants there were no children or elderly this was a random acts of favoritism towards the flight attendants trance friends. As a result of the irresponsible delay at the airport and the pilot not bothering to make up the time when we arrive to sample I realized we had missed her flight despite the promises that they will wait it was the most horrible experience. Rest of the passengers and I were waiting at the connecting gate with the gate number the flight number and the sign saying now boarding but there was no plane no one could give us an explanation of what happened. I will never fly Turkish again"

Plussat: "I wish the airlines, all airlines would keep the middle seat vacant on all flights!! Such a comfortable feeling and flight. I’ve flown multiple times this summer during Covid, having that middle seat vacant has made traveling by air for me a very good, comfortable thing again. Don’t ever go back to packing us in like cattle car flights!!"

Plussat: "Flight was smooth and amazing"
Miinukset: "Nothing"

Plussat: "The crew was very nice and helpful, I had a nice spot on the plane, and it went very smoothly, especially considering the circumstances. I was supposed to be flying to Seattle later on, but I had to change my flight last minute because of the virus. The whole Delta team was very understanding and considerate and it made the process much less stressful."
Miinukset: "My flight was cancelled and rescheduled for a later time the day before and there was a lot of changing of gates and running around, but I understand that everything has been hectic and I don’t blame that on you, I know you’re all doing your best."

Miinukset: "not the cleanest seat/tray table"

Plussat: "Delicious food for coach"
Miinukset: "Cabin crew arrogant and rude Power ports didn’t work WiFi down"

Plussat: "Good variety and quality meals during the flight as well as a super array of entertainment"
Miinukset: "The seats lack cushion so a 7 hour flight gets quite painfully after a while"

Miinukset: "We had a delay to boarding due to a mechanical issue. THANK YOU for making quick turn around decisions (ie, put us on another plane at another gate) - rather than just piling on delays!"

Plussat: "The entire flight was excellent, on time, great friendly crew, edible food, movies and options were great, perfect in every way. It was a little chaotic at flight loading on extra security, but I assume it could have something to do with it being on 9/11 and it was ultimately bound for NYC."
Miinukset: "I honestly cannot think of anything."

Miinukset: "Aircraft was too warm. Needed more air!"

Miinukset: "The flight scheduled was 1 hour 30 minutes late"

Plussat: "I didn't fly from Minneapolis to Los Angeles"
Miinukset: "I didn't fly from Minneapolis to Los Angeles"

Miinukset: "Best option across the pond"

Plussat: "They were great & super friendly!!"

Plussat: "Excellent flight - smooth, comfortable seats (exit row with lots of leg room), in-flight entertainment was great, snacks and drinks served when I needed. Got to Cincinnati earlier than expected. Couldn't have gone better really."
Miinukset: "I will say the flight to Orlando including an upcharge of $100 for a bag that was 10lbs overweight. I was INCREDIBLY frustrated at the crazy price. I understand fees would apply to overweight bags but $100???? Kind of ridiculous"

Miinukset: "Check carefully! Our flights were changed and the first was only ten min difference so didn’t think anything of it but when we went to check in they said we would probably miss our connection. The problem was not the time but they changed GATES were really far apart. Was resolved but kind of a hassl"

Plussat: "Love the fact that the head rests move to support your head better."

Plussat: "All was good"
Miinukset: "All was good"

Plussat: "Nothing"
Miinukset: "Everything. Awful plane, seats and service"

Miinukset: "Not getting turned around after flying in the air for an hour, having to get on another plane, and then landing at 4am."

Plussat: "Cabin crew were very good. Very pleasant."
Miinukset: "Unpacking wet clothes from one of my bags. It must have been left out in the rain for some time. I filed a separate complaint with Delta."

Miinukset: "The flight attendants were unfriendly, condescending. They seemed unhappy about having to serve people."

Plussat: "Love delta’s Customer service!"
Miinukset: "Was wearing shorts and flip flops and the A/C was on full blast which is at the bottom on the side so my feet and legs were freezing the entire flight!"

Plussat: "The counter assistant change my seats and my wife and me seat together"
Miinukset: "Hot cabin"

Plussat: "In-flight entertainment, speed of flight"

Miinukset: "Crowded seatibg"

Plussat: "Made the best of a overcrowded messy airport"

Plussat: "The snacks were decent on the flight. Everything else was a disappointment."
Miinukset: "Unexpected delay for take off after being told the flight was going to be on time. They couldn’t give us a reason or an eta on take off while waiting at the gate which affected my ride situation once I landed in Seattle."

Plussat: "Flight attendants were excellent!"

Plussat: "Punctual departures. Adequate overheard space."
Miinukset: "Food was mediocre for a 5-6 hour flight. I expected a little bit more."

Plussat: "Nothing Special"

Plussat: "It was on time"
Miinukset: "It was crowded and cramped."

Plussat: "Quick service - uneventful."

Plussat: "Direct flight"

Miinukset: "Mechanical failure had to switch planes an hour and 20 minutes late"

Plussat: "Very nice and friendly crew were very efficient."
Miinukset: "Very nice and friendly crew were very efficient. Unfortunately, we had to wait over 20 minutes to get into our gate because another plane was there, so we arrived late. Not DELTA's fault."

Plussat: "Great crew"

Plussat: "Friendliness of the staff"
Miinukset: "No complaints. I wish that the updates on the flight delay were a little clearer, but that's about it."

Plussat: "Plane is great. Comfortable."
Miinukset: "The staff at the gate at LGA were not too friendly."

Plussat: "Over all the flight was smooth and great"
Miinukset: "Kayak, the confirmation email that was sent was incorrect, ended up flying delta - had a scare when checking in at the air europa desk and the attendant says "theres no flights to Malaga" - after further investigation from the staff, we found out it was a Delta flight and NOT and air europa flight"

Plussat: "Our plane had mechanical issue with a parking brake which they left us know about once we loaded the plane. Unfortunately it was going to take to long so they switched us to another plane."
Miinukset: "Airlines in general need to enforce the carry on luggage rules. If it doesn't match the dimensions for the carry on specks then make the people Check it. Don't let it go. If I paid for a seat and I'm allowed two carry ons then there should be room for them. Don't ask people to check bags because of a full plane. The crew should have there own place to store their belongings, not where the passengers do and take their space. The life rafts need to be easy to get to but again should take up a spot a passenger has paid for their luggage to go. If that is the only space for these items then don't allow passengers to bring two items if in those seats or on the whole plane. It's really disappointing when your told you may have to check your bag because there's not enough room."

Miinukset: "Missed connection"

Miinukset: "Seating close and uncomfortable especially next to a big ol' boy."

Plussat: "Didn't know you could get complimentary meals anymore! The movie selection was awesome too!"
Miinukset: "Why is the complimentary Wi-Fi and messaging only for T-Mobile subscribers?"

Plussat: "Crew was quick and nice."
Miinukset: "Not many options for food."

Plussat: "Arrived sooner than expected! Nice, smooth flight despite cloudy, rainy day."
Miinukset: "Everything was fine."

Miinukset: "lack of carry on luggage space. very tight. gate agents did not care about the customers. I had to stick my bag under the seat and only half would fit so my feet did not fit with my bag. it was a back pack. I do not prefer checking luggage since I've had so many bad experiences."

Miinukset: "The process of checking was very poor. One line was serving all of the Delta flights. Agents were very slow. Even when they started to serve my flight with priority still no impruvment. The agent who served me was so lost that he could not find the page with my picture and name in my passport!!!"

Miinukset: "The entertainment system was extremely difficult to deal with. The screen did not seem receptive to the human finger and often the menu lines were small and very close together, leading to the incorrect item being selected. Finally I gave up and was just trying to put on "my flight", but it just made me take survey after survey, instead of allowing me access to "my flight" information."

Miinukset: "Seating is too crowded"

Plussat: "Everything was perfect!"
Miinukset: "Not one negative!!"

Miinukset: "Best flight to DFW"

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "on time; boarding was smooth; leg space was good"
Miinukset: "wifi was not working; food was below average; movie selection options poor"

Plussat: "Everything other than luggage situation"
Miinukset: "Luggage left in London and had to pay for baggage when Momondo said luggage was included"

Plussat: "Never made it on this fliggt due to previous flight was delayed. Im stuck in London as of now. Never booking with kayak again"

Miinukset: "I felt I was badly treated and there was no instruction to what they where checking for. I am very incline to not recommended Lufthansa Airline to anyone. The notification for change of Boarding Gate did not reflect immediately."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "Not a lot of newer movies"

Miinukset: "Was the worse food that I was served on a international flight."

Plussat: "Flight was smooth and arrived early even though it left 30 minutes late."
Miinukset: "Lufthansa should schedule more time to make connections."

Plussat: "Same nice crew"
Miinukset: "My luggage destroied"

Plussat: "The staff was courteous,friendly and helpful. The Plane was on time. There was no short supply of liquids. The Crew made every effort to make our flight pleasant as possible. The in seat computer system worked very well, easy to use with good choices for entertainment. The staff apologized for the hot conditions during boarding."
Miinukset: "The PA system at the gate was not clear. The plane was almost unbearably hot during boarding. Our first snack on an 11 hour flight was stale pretzels and lukewarm orange juice, but this may have been from my choice of products. The food did get better as my expectations were not that high after the first round. The headphones were mono not stereo."

Plussat: "I have always liked Lufthansa; however, got put on an American Airlines flight due to a missed connection and there were no further flights until later in the afternoon. Had to change airlines and they assured me my luggage would follow me. It did not!!!! Too many security checks, switching from place to place and being herded like cattle was not too pleasant. Security people were rude and very busy talking to each other to tend to their jobs. One person would tell you to do something and the next person would give you completely different direction. They were arguing amongst themselves and not paying attention to one of the most important things.....customers."
Miinukset: "On AA flight there were two small children running up and down the airplane most of the flight. Very disturbing and no one could rest. They were playing chase, hitting everyone's seat, and screaming at each other quite a bit. Parents obviously did not discipline them at all. After waiting in the airport for a completely different flight and not know what to expect this flight was not a pleasant one. American Airlines had overbooked the flight and they were begging people to give up their seats. They had a weight problem due to fuel amount and when we were approaching DFW we were diverted to Houston because we did not have enough fuel to stay in a holding pattern. We sat on the tarmac for a couple of hours, refueled, several people got off the plane in Houston in order to make connecting flights and then we FINALLY flew back to Dallas"

Plussat: "The atmosphere they create is very comfortable"
Miinukset: "I don’t now"

Plussat: "I was upgraded to a better seat and the flight was comfortable"

Plussat: "Nothing!"

Miinukset: "The boarding procedure was unorganized and extremely inefficient. The family sitting in the row across from us had two unparented and very loud children who were disruptive for the entire 10 hour flight. Even on landing the child was not wearing a seat belt. The woman got up to get her stuff out of the overhead compartment even though we were told to stay seated. At no point did any of the crew members do anything in regards to this family and their disruptive actions."

Plussat: "My wife and I ran from our connection all the way from one end to the other and the crew could tell. They said after I stow my carry ons to corn to the back and get a drink and use the bathroom to cool down as we were just about to take off to taxi to the runway. The crew was absolutely great and the I. Flight entertainment and food was great. We just wish our luggage had made it back too. We are still waiting to see where our luggage is - if in Europe still or Dallas."
Miinukset: "I would say that other passengers had their kids behind us and they kept screaming and kicking our chairs. We told the woman to tell her kids to stop but all she said was “they are a child” when all they needed to do was just tell their kid to stop. Flight attendants saw and knew but I don’t know what they could do to help when they can’t help with bad parenting. I wish there was a clear way to upgrade to first class on a trip as it was difficult to find out how."

Plussat: "All"
Miinukset: "Nothing"

Plussat: "Plane didn't crash."
Miinukset: "No leg room. Seats to narrow. Food mediocre."

Plussat: "Great crew, comfortable space at the bulkhead seat"

Plussat: "Going out the crew left something to be desired, the crew on the return trip was outstanding! Friendly, courteous, caring, efficient."
Miinukset: "Ran out oof meal choices twice"

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Miinukset: "The food is not tasty"

Plussat: "The crew was friendly, helpful and attentive. Excellent boarding procedure."
Miinukset: "Entertainment system was very temperamental. Touch screen was extremely slow. The poor performance was aggravated by having the controls mounted on top of the armrests resulting in no place to rest one's arms without disturbing the entertainment system. The seats in regular economy were too small for a 10 hour flight. I am an average to small size person and had no room to get comfortable."

Plussat: "Entertainment choices, food was delicious, beverages available in a timely fashion, and great crew."
Miinukset: "Crying baby"

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "We were not cramped like US domestic flights. Bathrooms were kept cleaner."

Plussat: "having the TV with lots of choices"
Miinukset: "There were screaming ( not just crying...but SCREAMING at a shrill pitch) for the entire 10 hour flight. I was never so ready to get off of a plane in my life. The staff tried to appease the many different situations as best they could, but they got wore out before the end of the the flight. There were people not sitting in their assigned seats, so mealtime was totally boggled and some got fed a full hour before the rest us is on the tail end of the serving. The last meal ( after I FINALLY got food, we had turbulence, so they stopped serving drinks to go with the meal, and no one ever came back and continued where they left off, so I ate my meal without a drink. I don't blame the airline because it was the many children in that section that made it absolutely miserable for everyone on board, but it was the worst flight I have ever taken...hands down."

Plussat: "Crew very NICE. Customer service means a lot and they were wonderful."
Miinukset: "Old school entertainment system. A lot of hard tapping on the screen which bugs the person in front of you."

Plussat: "my favorite airline"

Plussat: "Ground Staff helpful. Cockpit pilots communicated effectively. Most of the cabin staff was courteous."
Miinukset: "The wait prior to takeoff was a concern. Flight departed one hour late. Scanner at Gate Z13 was malfunctioning. One steward from Frankfurt to Dallas was pre-judging my food choice based on how I look. Normally that would not bother me, but he kept asking if I had ordered a Vegetarian or Hindu meal several times even after I confirmed that I had requested the standard meals for all my journey. The same steward on the Dallas to Frankfurt demonstrated the same questionable behavior. Infants on the flight get very noisy and Lufthansa Staff can help by asking accompanying parents to be prepared prior to take off and landing with warm milk in the baby milk bottles which the children can ingest to equalize ear drum pressure. Unfortunately cabin crew is not using this simple technique and the children on board cry excessively with lot of pain making everyone around them very uncomfortable. This can be nerve wracking for all accompanying Lufthansa passengers near bulkhead rows. Frankfurt Main is too dependent on bus transportation causing passengers to get wet on days when rain occurs."

Plussat: "Food choices were excellent. Crew was attentive."
Miinukset: "n/a"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "Good quality: crew, equipment, customer service"
Miinukset: "Frankfurt airport: Had to walk for an hour to get from gate to gate. I was getting off an international flight and onto another international flight. International gates are usually closer than that. On the flight: 1. The armrests pull up, which is great if you're traveling with family or a significant other. But, in my case, it was an overweight and obese lady, who didn't fit in her seat and just slipped into half of mine. I was stuck with half a seat with her arm bumping mine for a 12-hour flight. I landed with a bruised arm. It was a round trip flight. When I had submitted a complaint, Lufthansa refunded me a 100$, which is nice of them, but I think they should have upgraded me for my return flight instead to make up for the first flight being uncomfortable. 2. I paid for the internet service and was charged double for it. Again, had to submit a complaint and was refunded the money. Check-in: The online system wouldn't allow me to check in online because my passport wasn't biometric."

Plussat: "Everything was pretty good. Except for the seats."
Miinukset: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Plussat: "So much continent flight with online check - in. I have to stayed over night at the hotel in Frankfurt and all my lagged come from Barcelona to the end of my destination. On my flight had one passenger got sick before boarding, the crew had responded very quick to support his life. And great entertainment."

Plussat: "Crew was very good. Pilots, definitely, were high level professionals."
Miinukset: "No negative comments for this leg."

Plussat: "Had individual screens for each passenger. Most seats seemed to have a good movie selection."
Miinukset: "Chaotic doesn't even begin to describe boarding. We had to be bussed to the jet for some reason, then there were two doors to board through that people would just pick at random."

Plussat: "Friendly crew, no delays"
Miinukset: "Not enough healthy options, such as fresh fruits and vegetables"

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Loved the staff, very nice! The food options were good & I appreciated the veggie options. Desert could be optional since I never eat it. Oh & the beverage cart with all the options is the absolute BEST."
Miinukset: "No noise barriers. I realize people will bring babies on flights, but after 11 straight hours (seriously, 11!) of screaming babies, the whole plane was tired & on edge."

Plussat: "Nothing"
Miinukset: "They changed my seat at the last minute!!!! Small spaces, I told to the assistants and they did't help me at all, worst fly ever!!!!!"

Plussat: "I will always try to fly Lufthansa in Europe from now on. You have courteous and capable employees and all of your systems are set up to be intuitive and straightforward."

Plussat: "Cork test and effociency"
Miinukset: "No complaints"

Plussat: "A flight without hassles is a great flight! Timely, friendly and smooth landing!"
Miinukset: "Walking up a flight of stairs with my heavy carry on bag!"

Plussat: "Staff was friendly and accommodating. Flight was on time and smooth."
Miinukset: "Forget the bottom line and make more leg room in economy so passengers have a good experience, families with young children should all be stuck together! I had the pleasure of having my seat kicked half the flight by a small child whose mother did not seem to notice or care. Food was not good! And airplane food can be good, just ask Quantas Airlines."

Plussat: "this flight was very good, all right."
Miinukset: "Movies need to be have better selection - are allways same, no pleasant movies."

Plussat: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Miinukset: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Plussat: "The crew was very kind"

Plussat: "Muslim food"

Plussat: "Flight and the crew!"
Miinukset: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Miinukset: "Delay due to strike"

Miinukset: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Plussat: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Plussat: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Plussat: "Helpful and kind crew"
Miinukset: "I wish there was WiFi"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Plussat: "I love the food"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "Good food, friendly service"
Miinukset: "More trash pickup; only one round of beverage service"

Miinukset: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "The service"
Miinukset: "The seats"

Plussat: "Very friendly and helpful crew."

Plussat: "Face recognition was amazing"
Miinukset: "Too hot on plane"

Plussat: "Friendly crew."
Miinukset: "So many people on a 747!!"

Miinukset: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Plussat: "The entertainment options were good."

Plussat: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Plussat: "The crew were hardworking, responsive, conscientious and friendly"
Miinukset: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Miinukset: "The streaming service didn’t work"

Plussat: "Short flight with good communication."
Miinukset: "Nil to complain."

Plussat: ".Very much on time with pleasant service."
Miinukset: "Can nit find much fault fir a short run!"

Plussat: "Consistently high standards"
Miinukset: "Nothing"

Plussat: "My bagage broke"
Miinukset: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Plussat: "Service provided by the staff"
Miinukset: "The navigation of the entertainment system is not very friendly"

Plussat: "The supplied pack of toothpaste/toothbrush"

Plussat: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Miinukset: "The food was okay, not that great."

Miinukset: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Plussat: "The included snacks and the seats."
Miinukset: "Nothing."

Miinukset: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Miinukset: "No complaints at all."

Plussat: "Flight attendants were friendly, but they only had limited resources to work with."
Miinukset: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Plussat: "Good and plenty of food available."
Miinukset: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Plussat: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Plussat: "The service, entertainment, food, the crew, the aircraft were excellent."
Miinukset: "They put us in a Transavia plane."

Miinukset: "sardines!"

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"

Plussat: "The service of the crew onboard"
Miinukset: "Entertainment not to many recent movies and the boarding process was a little bit confusing."

Plussat: "--"
Miinukset: "One and a half hour delay on a 50 minute flight. Flight was operated by Cityjet on behalf of KLM. Never have I seen such bad customer service: from rude people at the bagage drop off to incompetent hostesses at the boarding gate."

Plussat: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Miinukset: "Would be nice if there was wifi on board"

Plussat: "There's almost no padding to them and they're very narrow. I know it's nothing new but I'll keep complaining until something changes, if ever."
Miinukset: "The crew was wonderful, the food was extremely good for economy cabin standards."

Plussat: "Food was relatively good"
Miinukset: "We had ourtrip from San Francisco to Amsterdam which is one of the longest flights ever, andthe entertainment system wasnt working, we kept on telling them several times but nothing happened and at the end they wereeven avoiding us. By the end of the trip when we were approaching Ams, a hostess came and she gave us a $25 dollar discountvoucher to be used in our next trip, this is totally not acceptable!"

Plussat: "Flights left on time, arrived ahead of time. Seats comfortable. Baggage arrived quickly. No charge for wine/beer, although I do not imbibe when flying long distance. Food ok for airline food."
Miinukset: "Unable to pick seats in advance,, were assigned seats that did not recline for 11 hour flight. One bathroom not functioning. Very limited movie choices for inflight entertainment. Seat belts much shorter than other airlines, so very confining, unable to loosen to relax in any position other than sitting straight in seat. In Rome had to check in & go through security at Terminal 5 then get bussed to Terminal 3. Only airport where we had to take out all electronics, including converter plugs, headphones, etc, place in a flimsy clear plastic bag ( that broke ) to go through security. Line to check bags pretty slow for number of passengers. Glad we had plenty of time."