Halvat lennot Moskovaan

Plussat: "All the pieces to have provided an excellent experience were there, but they didn’t come together. It was nice to get some food, and the movie choices were pretty good."
Miinukset: "Hot, like super hot, in the aircraft. It was horrible."

Plussat: "Service was fine, but we're of no help regarding late arrival and connecting flight status."

Plussat: "Si Much!!"

Plussat: "Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats"
Miinukset: "Business class gets only one small lavatory."

Plussat: "Not much"
Miinukset: "They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline."

Plussat: "overall, service was great"
Miinukset: "seats are too narrow"

Plussat: "Everything"
Miinukset: "Would highly recommend"

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "Good"
Miinukset: "Good"

Plussat: "New plane"
Miinukset: "Food and crew language proficiency."

Plussat: "good flight"
Miinukset: "na"

Plussat: "Airplane crew was amazingly friendly and helpful"

Miinukset: "No, disappointments:)"

Plussat: "I"
Miinukset: "Many liked the food. It just wasn't to my taste!"

Plussat: "I liked how smooth our flight was, thanks to the flight crew. The entertainment was great and helped pass the time. The flight crew was great and attentive."
Miinukset: "The food was ok but I wish I knew a way to have vegetarian options. I would have liked some kind of fruit options as well."

Plussat: "Wonderful crew, food and flight in general. Pleasant and cheerful crew."
Miinukset: "The entertainment system did not work on my seat. Not a big deal, but inconvenient."

Miinukset: "Crew were rude and everything we asked for was an issue like we didn't exist not sure if they had a problem because we had a baby with us"

Plussat: "On time Good service Just excellent It's first time for me with turkish airline but I love it"
Miinukset: "No thing"

Plussat: "The entertainment and accommodations were superb. I appreciate all the things they think of to make you comfortable. The seats were a bit hard but they reclined nicely."
Miinukset: "The first delay during my trip was due to an emergency but my layover was delayed again. I'm not sure if this is an outlier event or if this is a pattern."

Plussat: "Delicious food, amenities kit with socks, slippers, earplugs, toothpaste and more, fantastic entertainment system, power plugs and USB plugs at every seat."
Miinukset: "The laptop on board ban is a mess. As we were flying to the US, we had to go through literally 4 security checks one after the other. Then, all of our electronics (laptop, camera, even headphones) other than our phones had to be taken. As everyone had to go through it , this delayed our flight by 1 hour. When we landed, we waited literally 1.5h before they started handing out our electronics. All in all, it took me 4 hours to leave the airport."

Plussat: "Everything was great, service,food....."
Miinukset: "Nothing to mention"

Plussat: "Staff was very good"

Plussat: "The flight was great and the service was wonderful. The plane was new and clean. A huge plus was the video entertainment in every seat along with headphones and USB Charging Port. They poured me a double Glenlivet scotch on the rocks at NO CHARGE!"
Miinukset: "I booked three round-trip tickets from LAX to Athens. Our daughter did not fly with us there but we checked with ticketing in LAX and they booked her seat anyway. The issue came when we tried to leave Athens the airlines then said that I had to purchase a one-way ticket! They informed me that the flight was cancelled for my daughter because she didn't fly to Athens. The ticket was almost $1,500.00 and I intend to get my money back but it was unfortunate that they had to charge me for it in the first place."

Miinukset: "It was delaid too long"

Plussat: "Smaller aircraft but better seats, comfortable"
Miinukset: "The air conditioner stopped working it was in incredibly hot on the aircraft cabin"

Miinukset: "Very poor experience , no clear gate assignment prior to boarding , i missed this flight due to no gate info poping on the monitors. Bad customer experience , No manners no proper English, By Far the worst experience."

Plussat: "Turkish Airlines offered the best connections to Athens at the best price. Connections were very tight and coming and going worked because the planes were absolutely punctual."
Miinukset: "I had to check my laptop (not the airline's fault) and the procedure was more tedious than I'd like."

Plussat: "the food was very good & unexpected on these short flights"
Miinukset: "they let people take extra overhead space"

Plussat: "food was amazing"

Plussat: "Always love THY's customer service!"

Miinukset: "They had to reset the entertainment system multiple times"

Miinukset: "Service is horrible. Airline staff is rude. Airport staff in turkey is eually bad. Avoid this airline and country at all costs."

Plussat: "food was good."
Miinukset: "narrow seating space, no reclining. my entertainment system stopped working in middle of flight just after making my original playlist. also overhead bins were not enough."

Miinukset: "Turkish did not made any alternative arrangements for travel or accommodation. I will be flying Turkish in the future. ."

Plussat: "I liked the space I had in my seat."
Miinukset: "Being surrounded by 8-10 babies who were consistently crying, being delayed almost an hour, my TV didn't work, and the food was terribly bad more so than usual."

Plussat: "Everything worked well. Service, food, entertainment, et all."
Miinukset: "nothing was amiss."

Plussat: "I liked the accurate time for departure and landing, the meals was ausom and delicious and the plane was new and comfotable."
Miinukset: "Nothing"

Plussat: "Decent entertainment system, reasonably priced in-flight wifi, decent food and friendly accommodating staff."
Miinukset: "Boarding process can be a bit chaotic, but they do well to organize it by groups or seats/rows, so still miles better than any US carrier."

Plussat: "Again, everything was great! The kosher food from La Casa was outstanding and your stewards are polite, helpful, hard-working and professional. You have a wonderful airline! R. Lerner"

Plussat: "Fine flight"

Plussat: "Everything was excellent :)"

Plussat: "I like the service given and the space in economy."

Plussat: "I just liked the entertainment. I watched couple of movies comfortably. That's it."
Miinukset: "I didn't like the food, crew. Most crews didn't SMILE, din't greet properly. It is very disappointing. Why they don't Smile? During my trip to Atl to Istambul I asked one crew to give me some water. But she didn't give me. After then I asked another crew. It made me very upset. I am not satisfied about food. It is not standard. It needs to be improved. Train your crews how to SMILE and Greet."

Plussat: "Food was very good. Was surprised we got a meal for a short flight"
Miinukset: "N/a"

Plussat: "I liked the fact that they gave us two meals and offered drinks three times. I have gone on a different airline that charged for everything and wouldn't even sell water."
Miinukset: "The main dishes were okay and so were the desserts. For some reason the side dishes were weird and didn't taste as well."

Plussat: "Great service onboard."
Miinukset: "Attendants did not smile, but were helpful."

Plussat: "Thank u very much!!!"

Miinukset: "The plane was very cold"

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "Crew was wonderful. Food and drinks was good."
Miinukset: "More movies in Russian language, or with English subtitles"

Plussat: "Comfort of A380 Legs space"
Miinukset: "Terrible Connecto in Frankfurt We had to run for 15mn to get our Singapore flight with no help from Lufthansa: poor service"

Plussat: "Nothing, the crew was terrible with very bad attitude, the food is very bad and the seats and bathrooms were awful."
Miinukset: "Every thing should be replaced starting with the crew."

Plussat: "Nothing"
Miinukset: "Definitely the food!!"

Plussat: "The airport was good"
Miinukset: "There's could be a better customer service at the counter of the plan the Lufthansa worker that work at the front disck they was so rod and the travelers has a lot of issues with them and the way the talk to the travelers they was like we're kids or slave to them"

Plussat: "Crew was really wonderful"
Miinukset: "Seats were not comfortable and the food was terrible"

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "Everything about the flight was perfect."
Miinukset: "Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Decent food."
Miinukset: "No onboard entertainment."

Miinukset: "The flight was late."

Plussat: "Service was excellent. Late night flight was kept dark so we could rest - wonderful dinner menu, surprising for plane food."
Miinukset: "Flight was delayed so there was a bit of a chaos boarding but it has nothing to do with the service itself."

Plussat: "everything"

Plussat: "All was good."
Miinukset: "All was good."

Plussat: "Loved everything except upcharge for ski bag (no charge on Swiss air for this service) - 1st meal excellent.....2nd light snack (chicken sandwich) not really a home run (sorry.....) - overall excellent experience"

Miinukset: "We were about 20-30 minutes late taking off, then we sat on the runway for about 20 minutes. This made it physically impossible to clear customs and go through security requirements at point of entry US in order to make connecting flight."

Plussat: "The plane was nearly empty, so there was a lot of space to spread out. The entertainment options were almost limitless and the food was plentiful and tasty."
Miinukset: "Since it was an overnight flight, I planned on sleeping, however, it seemed the flight attendants were coming through all the time. While I appreciated dinner and breakfast, it really wasn't necessary for that time of day and the length of flight. I also tried to upgrade and even though the premium economy clear was almost empty, they did not accept my bid. I would have understood if the flight was full but it wasn't. I'm not sure why they wouldn't want the extra money from me?"

Plussat: "Nothing!"

Plussat: "Every thing"
Miinukset: "Nothing"

Plussat: "Crew were efficient and pleasant"
Miinukset: "Uncomfortable seats and could not recline seats"

Miinukset: "Unable to make the flight due to connecting flight being cancelled."

Plussat: "Everything"

Plussat: "Everything"

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Miinukset: "Problem, flight was from Munich to Moscow, got onto flight from Munich to Ankara, boarding staff didn't notice, still not in Moscow."

Plussat: "It was a good flight with Lufthanza - nice and friendly crew, comfortable plane, good food."

Plussat: "Good flight, nice crew"
Miinukset: "2,5 hrs delay, no bus available despite boarding started"

Plussat: "I am very happy with my flights. I would recommend to friends and family. :) Thank you"

Miinukset: "There is not entertainment and seats not that comfortable"

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "The plane was clean, the temperature was fine during flight. They fed us dinner almost right after taking off. The staff was attentive and friendly"
Miinukset: "Almost was late for our flight, because it took us over 1 hour to pass the passport control at the Frankfurt airport. It was terribly organized and understaffed which caused other people to miss their flight. My husband and I ended up running to our gate like mad men and we were the last to board right before they closed the gate. Very stressful and frustrating!!! Other than that the flight was ok. We were surprised that we were served a dinner right after we took off, but the hot entree was bad, so we ended up asking the flight attendant bring us more bread so we filled up on that."

Miinukset: "Last minute gate change in Munich was a bit hectic, as it was a tight connection."

Plussat: "Nice crew and dinner."
Miinukset: "Luggage didn't make the flight."

Plussat: "0"
Miinukset: "Had to pay to check in one nag"

Plussat: "my favorite airline"

Plussat: "nothing"
Miinukset: "for 4 hours flight the crew decided to give breakfast at the first hour instead of the last. everybody was asleep and in fact no body had breakfast. the boarding was late the aircraft was missing and cause additional delay... TERRIBLE"

Plussat: "USB at every seat"
Miinukset: "Food"

Plussat: "Economy seats are not comfortable. The seat cushions are worn out and do not provide good support for long flights."

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "Flight cancelled see above"

Miinukset: "Lufthansa cancelled my flight on November 23rd a few hours prior to departures because their pilots went on a strike. When I called and asked if they would rebook me the lady on the phone said that she could rebook for a trip that had two layovers from 2pm(Prague time) to 8:30pm(NYC time) for the 24th of November (thanksgiving). When I asked her if there was anything else she said that was the soonest flight she could find. When I checked my self I found and booked a flight for the 23rd. When I called back they refused to give me a refund."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Miinukset: "The seat that I paid for was taken from me by Lufthansa without explanation or a refund."

Plussat: "Premium economy seats, also premium economy is located very well in front of the plane."
Miinukset: "Food quality was aweful. Not sure why Lufthansa can't train the catering in Shanghai better. Worst vegetarian food ever."

Plussat: "I liked the food and entertainment"
Miinukset: "I have flown with Lufthansa before and this is the first time I have had a cabin crew be rude. She came over to ask me if I wanted to switch my seat with someone and I said I enjoy my window seat and the middle seat she wanted me to switch to makes me feel castrophobic. She then proceeded to role her eyes and just walk away. It was very rude and disturbing of her to do that to a passenger. And on top of the rude service, my chair was not reclining causing the flight to be uncomfortable. I feel as though I have to think twice before traveling with Lufthansa again."

Miinukset: "Landing"

Miinukset: "Everything"

Plussat: "Organisation"
Miinukset: "Short flight but not quite comfortable seats."

Plussat: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."

Plussat: "Lost my luggage"
Miinukset: "Not loosing my suitcase!"

Plussat: "Seat ok typical. Non busy flight lots of room"
Miinukset: "Food was poor"

Miinukset: "Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that."

Plussat: "Decent amount of space between seats"

Miinukset: "Booked a ticket with luggage and got email saying I am at economy class. When got to check in told me I have economy light and I had to pay again for luggage. Dissaster. Contacted priceline- did not care."

Plussat: "Great service on board the plane."

Miinukset: "Caótica boarding Uncomfortable seats did not recline"

Plussat: "Good attention and food"

Plussat: "The flight was short and got us there"
Miinukset: "This was not business service. The seats were uncomfortable, virtually no leg room."

Miinukset: "Food was ok. Flight was delayed."

Plussat: "The personal service, the meals and the accommodations - wonderful!"
Miinukset: "Nothing"

Miinukset: "Long delay."

Plussat: "Movie selection, crew was very polite"
Miinukset: "Main meal was a little funky and boarding is always a hassle"

Plussat: "Life is beautiful"
Miinukset: "My fellow passenger fended off my sexual advances like a pro"

Plussat: "clean airplane. staff friendly and helpful. good movie selection"
Miinukset: "austrian and lufthansa have the worst seats in the industry. good for seating for about 30 minutes ONLY. so tough that make the trip feel even longer. a charger is needed in economy (at least one every two seats). wifi has not made it to this long haul flight yet."

Miinukset: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Miinukset: "I remember a time when these flights had entertainment on them..."

Plussat: "It was fine"

Miinukset: "Hot meal was awful"

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Plussat: "i loved the food, the alcohol, the specialty coffees. i loved the service. i loved the lay down seat. i loved the entertainment."
Miinukset: "no complaints whatsoever. this was my best flight to vienna- or to europe."

Miinukset: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."

Plussat: "The pilots are very skilled and keeps you informed about every single “bump” during the flight. Flight attendents are very nice, pleasant, polite and helpful."

Plussat: "The plane took off as scheduled and arrived promptly. Flight attendents are polite, pleasant and helpful."

Miinukset: "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."

Plussat: "Spacious aircraft. Polite crew. Even good food. On time."

Plussat: "Staff was nice."
Miinukset: "flight was late."

Plussat: "I like the food , service and clean airplane."

Miinukset: "The vegetarian meal was OK"

Plussat: "Plane left and arrived on time."
Miinukset: "Rude gate agent. Small seats, no leg room, very crowded together. Clearly a budget airline - should be marketed as such."

Plussat: "Everything was great except seats uncomfortable"
Miinukset: "Uncomfortable seats"

Plussat: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Miinukset: "Flight was delayed"

Plussat: "Everything was great!"
Miinukset: "There was nothing in specific that I didn't like!"

Plussat: "Good service. Enough space for the legs. Drinks before and after the meal ."
Miinukset: "No usb to charge the phone. No media or moovies on the flight. Should inform ahead of time so we would download moovies to tablet or phone."

Plussat: "food was fine"
Miinukset: "to small seats"

Miinukset: "rAND OM BOARDING PROCESS WITHOUT ANNOUNCEMENTS"

Plussat: "Best take off, Best Fight, Perfect Landing...!!!"
Miinukset: "Diner was tasty...but, no breakfast... would have been great..!!!"

Plussat: "Flight services were good. Staff friendly. food was good"
Miinukset: "Maybe I was upset due to the issues at the first leg so could not enjoy this one"

Plussat: "We paid extra for extra leg room. Exit row. Well worth Cabin crew very good and friendly"
Miinukset: "Connecting flight on United. Horrible experience Chicago to Vegas.seats are small, feeling of claustiphobia, nothing free on entertainment. Only interested in adding to price of ticket. Very warm A/c didn't work well. Totally bad experience on United. Never want to fly on them again"

Plussat: "Really liked the chocolatey-wafer treats and the smooth boarding process."
Miinukset: "The entertainment wasn't great compared to most international flights."

Miinukset: "Our baggage did not make it to our final destination"

Plussat: "The plane was comfortable and the crew was very nice."
Miinukset: "The boarding in Budapest was not efficient. The gate was not announced until it was almost time to board. Hurry-up for me who arrived at the airport in plenty of time to avoid rushing. But I indeed had to rush because of the late gate posting."

Miinukset: "My row was bypassed a couple of times for food/beverage service even though we were wide awake and looking expectantly at the flight attendant. Sometimes she asked me if I wanted a drink or something and as I was answering she looked away and moved on. I couldn't believe it. Then after pressing the service button and waiting a long time for her to return, she acted like it was a huge inconvenience."

Plussat: "I was offered to change my flight for 400 Euros, and did so. Had the offer been for less money, I would not have. I was told that the chance of my losing the new seat was minimal, as the computer was very overbooked and rarely wrong. I was then told at the gate that I had to wait there, and did so, despite having already checked into a lounge (for a fee), because I needed to print a bank bill (my reason for going to Moscow from Vienna, not directly home from Vienna to New York, is to pay a fee into an account at the bank). So I waited, and in the meantime contacted my friend in Moscow to tell him I'd be arriving 10 hours later than planned. Then at the very last minute that 2 people who had booked for the flight had not appeared, and that I had to board it. Hugely frustrating on account of the endless assurances made."

Miinukset: "The seats were uncomfortable when reclined. My legs felt awkward without support"

Plussat: "So rude crew"

Plussat: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Plussat: "Overall a nice and good flight"
Miinukset: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Plussat: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Miinukset: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Miinukset: "Bigger seats the new ones are way to narrow"

Plussat: "Impressive service... amazing crew, very friendly and professional"

Plussat: "The crews were pretty great!"
Miinukset: "The regulating of the temperature."

Plussat: "Everything works and quick to get to destination."

Plussat: "KLM STAFF WERE VERY PROFESSIONAL"
Miinukset: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Miinukset: "Everything was OK"

Plussat: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Plussat: "economy plus seats were nice, great movie selection, especially international movies"
Miinukset: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Plussat: "The crew was great. The soecial meal request was hadled well despite oversight."
Miinukset: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Plussat: "Just as I expected. And I made my last connection easily."

Miinukset: "Too hot inside the aircraft"

Plussat: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Plussat: "Crew was great and professional."
Miinukset: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Plussat: "Nothing!"
Miinukset: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Plussat: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Miinukset: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Plussat: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Miinukset: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Plussat: "Good food, friendly service"
Miinukset: "More trash pickup; only one round of beverage service"

Plussat: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "MCR airport Mert & Greet parking was smooth and efficient."
Miinukset: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Plussat: "Light snack and complementary wine"

Miinukset: "Nothing special"

Plussat: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Plussat: "Comfortable and well laid out seat area"
Miinukset: "Food was a little substandard for business class"

Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Plussat: "The boarding was easy and you didn't have to wait inline for that long"
Miinukset: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Plussat: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Plussat: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Miinukset: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Plussat: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Miinukset: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Plussat: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Miinukset: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Plussat: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Miinukset: "Flight departing late."

Plussat: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Miinukset: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Plussat: "Bording was good and general flight ok"
Miinukset: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Plussat: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Miinukset: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Miinukset: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Plussat: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Miinukset: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Plussat: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Miinukset: "Nothing. This is filler text to meet min characters."

Plussat: "Seat space was good for a short flight, inclusive of free snack and drink."
Miinukset: "Too much overoverhead luggage."

Miinukset: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "Landing"
Miinukset: "Poor service onboard and on the ground"

Plussat: "Crew was excellent"
Miinukset: "Ear buds very mediocre sound quality."

Plussat: "My bag was lost!!"
Miinukset: "To have my bag delivered"

Miinukset: "Seats were very close to each other"

Miinukset: "Hostesses are worse and worse. Forget everything you say. You repeat 5 times. All announcements are made so loudly and 3 times (Russian, English, Spanish). Everyone must wake up. It roars so loadly you can’t hide even in headphones. Late for 30 minutes, which is norm for the company. Then you for the luggage for more than 30 minutes. Worst in Europe."

Miinukset: "For some reason reps at counter made me to check in my carry-on, thogh the plane was almost emty. Airoflot’s coffe was disgusting! Tasted like regular tap hot water!"

Plussat: "The Airflot has the best food, not on this flight as it was short, but still we got a nice ham sandwich."

Plussat: "The flight was on time, descent was a little bumpy due to winds but the pilots were great professionals and we landed very smoothly."
Miinukset: "Loud neighbors right next to me :-("

Miinukset: "Ficixiaoeoe"

Miinukset: "Very rude staff checking in the bags. My bag got lost, so here I am in Romania, on vacation without any clothes and toiletries."

Plussat: "that they have gifts to the kids that was very nice of them"

Plussat: "Siistit uudet koneet ja mukava henkilöstö. Rauhallinen itäsuomalainen tunnelma."

Miinukset: "Delay of 4 hours in Moscow"

Miinukset: "My tough plastic carry-on didnt fit into their newly applied strict rules and had to checked in. Arrived Broken into pieces:("

Miinukset: "Everything went smoothly"

Miinukset: "Juuri Moskova-Shanghai-reitilla ei turistiluokassa edes vilautettu viineja tahi oluita."

Miinukset: "Food was Ok"

Miinukset: "I could not choose seats before my flights and was given a middle seat at the airport in Helsinki even though I was one of the first ones to check-in."

Miinukset: "Boarding not exactly separating business and others"

Plussat: "Everything was adequate. No complaints about the actual flight"
Miinukset: "Flight was cancelled but they rebooked me and I got to where I needed to go"

Plussat: "Excellent"

Miinukset: "no information was voluntarily provided. we had to continuously ask. missed my connection!"

Miinukset: "This was a Finnair flight operated by Aeroflot, which was delayed by at least 3 hours and caused me to miss my next flight."

Miinukset: "Water dripping from ceiling. I told one of cabin crew. He just told me what can he do and then left. After complaining to two more cabin crew. Finally, they arranged me to another seat."

Miinukset: "Close seat and poor breakfast (small choice without options)"

Plussat: "Aeroflot is awesome"

Miinukset: "Line for check-in was extremely long at JFK (New York) which it seems caused boarding to be late. It's good that I had time to catch my connection in Moscow."

Plussat: "Fast and easy boarding"
Miinukset: "Nothing in particular"

Miinukset: "They didn't ship my baggage. And I had to wait for it for a couple of days. They airplane landed very fast and I it caused a headache."

Miinukset: "Not friendly stuarders.."

Miinukset: "i've seen better"

Plussat: "The crew was professional. The flights were smooth. The entertainment was very good. The plains were clean and well maintained."
Miinukset: "But the planes were understaffed that was clear especially during the meals. No drinks of any kind were provided during the meals because there was no crew to deliver them."

Plussat: "I did like everything, but last year they let us to have 2 luggage's for free, this year it was only 1. That's the main thing we did love on Aeroflot."
Miinukset: "My friends mother was flying with us, she did not received her luggage"

Plussat: "Nice crrew and nice plan.nothing bad to say"

Miinukset: "The bread... my GOD, who can eat this??"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Comfortable and well served if they believe you're foreigner."
Miinukset: "Employees of Aeroflot in Moscow were very rude and unprofessional toward their customers. I happened to know Russian and was trying to communicate through it. Big mistake."

Plussat: "Сам полет был в порядке, хотя из за полетической ситуации в Турции полет был около 6 часов."
Miinukset: "Был потерян чемодан!!!! Получили его только через сутки , чемодан сломан, вещи в чемодане (еда) испорчены. Еда на обоих рейсах была не вкусной."

Plussat: "a very good flying company nice and clean airplane"

Miinukset: "As always they lost my request for a vegeterian meal"

Plussat: "Movies and tv on seat in front of me"
Miinukset: "Rude staff, cramped areas"

Plussat: "Meals, snacks, slippers... and for economy!"

Plussat: "don't wake me up!!!!!!"

Miinukset: "plane from tel aviv to moscow could have been better"

Miinukset: "Boarding is done by sections not by rows"

Miinukset: "cabin a bit too hot"

Plussat: "Норм все"
Miinukset: "Макароны в сливочном соусе - говнище полное"

Plussat: "they were very accomadating and nice"

Plussat: "Everything was nice."

Plussat: "Stewardesses was very hospitality."