Halvat lennot Palm Desert

Plussat: "None"
Miinukset: "The flight delayed several times, and the gate was changed. The plane is very old and no service at all (not even water during the 2 hours flight)!"

Miinukset: "4 hour mechanical delay and shitty communication"

Plussat: "Crew was good."
Miinukset: "Plane needs updated or put out of service. Uncomfortable for international flights. Monitors were few and broken in the main cabin."

Miinukset: "While my experience was excellent, I must acknowledge that the practice of charging significantly more for some seats is outrageous. I was happy with the (free) seats I had."

Plussat: "The precision of bookings thru airlines were right on the spot.."
Miinukset: "The long lay over.."

Miinukset: "We were rerouted by JustFly prior to our trip. Instead of Venice - Philadelphia-Tampa at noon, we were moved to Venice - London - Chicago - Tampa. Flight from London - Chicago was delayed 6 hours. Of course missed connection in Chicago. Spent night in Chicago and arrived home 48 hours after leaving for Venice airport."

Plussat: "The non stop flight Guatemala- Chicago"
Miinukset: "Just a cookie and drink for international flight(4 hrs +)"

Plussat: "The plane was nice and clean. Boarding went well and staff nice on boarding. Service was smooth though food not great but then it is airplane food. The morning continental food was nicely packaged and good."
Miinukset: "The plane boarded and left gate a little late but had a maintenance issue with one of its doors so plane had to return to gate. We finally got off the ground almost three hours late but staff tried to be as helpful as possible though they didn’t know much. It was good the passengers seemed fairly patient and accepting. The horror was at the airport in Venice where it took over two hours in very long line just to get through passport check."

Plussat: "All AA employees I interacted with were professional & very helpful to me & my family. Thank you"
Miinukset: "NA"

Miinukset: "Didn't make it to Tulsa. Won't make it for almost 8 more hours. Shameful."

Plussat: "Nothing"
Miinukset: "An S80? Really? This plane was older than me! Horrible plane! The crew looked like they had been up since 4 am. Looked exhausted and unfriendly. I do want to clarify that this was an American Airlines operated plane, not etihad."

Plussat: "The pilot did a great job flying. Very smooth."
Miinukset: "The flight attendants were pretty mean and just overall dissatisfied. Apparently we had community water to share? Everyone gets water from the same bottle?? Too strange."

Plussat: "I booked a codeshare ticket through Alaska Airlines reward program. I was worried I'd be shafted when it came to seats. Not so. I had the row to myself on both flights and just 2 rows shy of first class! Very impressed."

Plussat: "Great flight on time for a change! Landing was flawless on the way back although delayed a few minutes"
Miinukset: "Mosquitos in Cuba!"

Miinukset: "Very poor boarding. Crew late but did not start screening and checking passengers until late. Had to ride bus to plane and walk a short distance in the rain which was moderately heavy."

Plussat: "Great service and friendly stafg"
Miinukset: "Loved the yourt for breakfadt...rest of it was ok"

Plussat: "Nothing"
Miinukset: "Big lines for the kiosks to print out the boarding pass, after that another line to drop off the lauggages. We left late. Horrible food. Uncomfortable sits. NO INDIVIDUAL TV."

Plussat: "The crew for the most part was nice."
Miinukset: "It just wasn't a comfortable flight and then a extremely bumpy ride all the way from LA to NYC."

Plussat: "AA customer service was great because we had missed our connection from Rome to Chicago. They got me and my daughters on the next available flight back to LAX with preferred seating that we had already paid for. They proactively checked my carry-on and the flight had all the individual entertainment amenities we were hoping for. The crew was friendly and attentive."
Miinukset: "There was nothing about this flight I didn't love."

Plussat: "Pretty much on time departure and arrival. Comfortable, larger aircraft than usual."
Miinukset: "n/s as only a 40 minute flight"

Miinukset: "Flight was cancelled and we were never notified!"

Plussat: "Crew and promptness. Roomie seat."
Miinukset: "No cellphone charger. No movie screen at the seat."

Miinukset: "The 3 hours delay and your workers giving the same speech " the plane is on its way" and then to make thing worst your Airlines looses my bag"

Plussat: "Nothing"
Miinukset: "- This was an older Boeing 738 plane that American Airlines refurbished. It still has the old style overhead bins and just feels old, - Like on many on these older planes, the power outlets don't work. - No food offered, even for Executive Platinum member. Unpleasant crew."

Plussat: "Very quick connection"

Miinukset: "I WAS NOT ALLOWED TO BOARD MY FLIGHT BECAUSE I WAS ONL,Y 19 MINUTES EARLY RATHER THAN 20 MINUTES EARLY FOR CHECK-IN. SOUTHWEST WOULD NEVER BLOCK A PAYING PASSENGER BECAUSE THEY DIDN'T CHECK IN 20 MINUTES EARLY. I PAID $600 FOR THAT FLIGHT AND WATCHED IT SIT ON THE RUNWAY WHILE I WAS BLOCKED FROM BOARDING. IT WAS 20 FEET AWAY FROM ME IN THIS TINY AIRPORT. MY CO-WORKER WAS ABLE TO GET ON, BUT I WAS A COUPLE OF STEPS BEHIND BECAUSE OF RETURNING THE RENTIAL CAR."

Miinukset: "The landing gate in Palm Springs."

Plussat: "Had window seat. Seat to close tho bulkhead wall. Shoulder literally resting on the side of wall the whole flight."
Miinukset: "See above."

Plussat: "The only thing I liked about my flight from DFW to San Antonio was the fact that I FINALLY got to go home."
Miinukset: "The fact my layover was in Dallas, I couldn't board on time because of our departure from Denver being delayed from ice, and the gate got switched about three times. I've never been in a standby list, but I barely made it. I'll never want to fly through DFW again!!! The American Airlines employees were mostly inconsiderate, with the exception of two staff members. Not sure about this airline again."

Plussat: "Snacks and entertainment"

Plussat: "The seats were comfortable and had good foot space."

Plussat: "Nothing"
Miinukset: "Flight has to stop over to refuel (unplanned on a "non-stop" flight). TV entertainment was bad, inappropropriate and boring. Personal entertainment monitor did not work for the first leg of the flight. Got to final destination 2hrs after schedule. No food for international flight, even considering an additional 2hrs on top of the 6.5 hr flight."

Miinukset: "Despite arriving more than an hour ahead of time, I had to wait in a long line to get to the ticket counter and by the time I got there the assistant refused to check my bag. I then had the choice of catching another flight standby, possibly not even arriving on the same day, or changing my ticket for an obscene amount of money. I hope to never deal with AA again."

Miinukset: "Apparently Finnair leases a Hilly plane and crew for this flight right now, so it wasn't quite the same."

Plussat: "The pilot and crew were considerate that it was very early on a Sunday and so they kept interruptions to a minimum."
Miinukset: "The legroom seemed particularly tight on this flight. Not sure why. I fly a lot. Maybe this plane was diffferent - or I was particularly interested in napping and it was hard?"

Plussat: "Although we were in "Economy" class, it felt just like Business. Lots of space to stretch your legs, personal TV monitor on the back of each head rest (Including HBO!), and even though it was a short 1.5 hour flight we were served drinks and a meal."
Miinukset: "The meal was average to sub-par, but than again it was a short flight and a warm meal was actually a pleasant surprise."

Miinukset: "No entertainment. No real food. Only snacks and the advertised snack box wasn't available. I paid for a box of items I could only eat one thing from."

Plussat: "BA system down. Najor delays and long lines. Flight good."

Plussat: "Crew"
Miinukset: "Paying extra for seating"

Miinukset: "No seemed happy at all."

Miinukset: ":)"

Miinukset: "The original flught flight was delayed and we had to wait in a long slow line, however , once we got to desk , the agent was very nice and we had already been rebooked on an Alaska flight. So we never ended up going to Phoenix. The resolution was acceptable but it made for a 12 hour travel day instead of a 4 hour travel day."

Miinukset: "Having to check my carry on bag. Brought only a carry on to avoid baggage claim, but was forced to check it anyway. There is NO organization to the boarding process, so in the free-for-all at boarding, people in any boarding group are let through with WAY MORE than 1 carry on and 1 personal item, leaving no room for my bag and I was in group 2 (not sure how many groups there are). Horrible disorganization at boarding. Board from back to front for goodness sake...its common sense."

Plussat: "The water"
Miinukset: "After the whole ordeal with the first flight, I get on my second flight, which was only an hour. Something happened with the air on the plane and it was sweltering the whole flight. Really hot and uncomfortable! The day, overall was very taxing - I paid $521 for a ticket and expected a good experience . I guess that was too much to ask for. I am disappointed in American Airlines and will NEVER fly that airline again - nor will any of my family."

Plussat: "Friendly crew"

Plussat: "Boarding was efficient, with a countdown on the screen advising the status."
Miinukset: "Could not check in at the kiosk as record showed one free bag per passenger, while as part of an international itinerary we had two bags allowance. Had to get it rectified at the counter. We could get only two middle seats for 'free' without having to pay for them."

Plussat: "Flight was on time! Boarding and deplaning was excellent."
Miinukset: "Food service was below standards for any airline! Sandwiches were stale and salad was soggy. Very disappointing."

Plussat: "The service was excellent, great entertainment options and the food was really good!"

Plussat: "The gate crew was fantastic. The flight was delayed almost 6 hours and I received my notification from Kayak before AA released the info. I immediately went to the gate agent and she put me on the next flight which was leaving in 45 min. No questions, she just handled it! Awesome!"
Miinukset: "The flight crew however was terrible. All of the gentleman on the flight acted as if WE were imposing on their time and frankly they didn't want to be bothered. As a platinum member it's rare that I see these types of attitudes, but the crew was lackluster at best."