We had to stand for 25 minutes after showing our Boarding Passes before being allowed to walk to the plane. It would have been better if they delayed boarding until everything was ready.
food and entertainment are not relevant for this flight
I like the whole process very convenient.
Fast, good loads in and out, totally worth of price.
It was late… the seat was so worn out I could feel the seat frame.
Plussat: "All was fast and organized."
Miinukset: "Could be goo to have water free in flight."
Miinukset: "Fast and easy online checkin Boarding was organized Awesome airfare! Comfortable seats Friendly crew"
Plussat: "No issues - everything went smoothly"
Miinukset: "There are no nets on the back of the seat in front of you to put things like water bottles - headphones, books etc."
Plussat: "Superfast checkin, easy boarding process although it seemed a bit chaotic."
Miinukset: "The crew really didn't follow protocols and manage the guests. The family next to me all had large duffle bags in their laps which should have been stowed. There was a large group of teenage girls on board constantly roaming around and congregating in the aisles. Just a number of little things that added up to make a quick 2 hour trip seem longer."
Miinukset: "Poca informacion en el aeropuerto de Kopenhage."
Miinukset: "Improve comfort in meetings and more space .."
Plussat: "Flight was on time"
Miinukset: "Boarding should have been smoother."
Miinukset: "Flight had delay for about 40 minutes on taking off ... and landed about 30 minutes late ..."
Miinukset: "Niente.....organizzazione pessima il crew,unica spiegazione e che una giornata troppo affollata!!!! Pessina orgazione...neanche aqua oferta...tutto sulla nostra sofferenza."
Miinukset: "Que no hablen en español las instrucciones de vuelo y demás solo en español e inglés"
Miinukset: "They charge extra for everything! Who can print their boarding pass while traveling?! And there’s no way to print it well in advance. The seats were very uncomfortable and not one staff member smiled the whole time. I won’t take the airline again no matter how cheap it is"
Miinukset: "We did not have internet and computer access during our trip and when we arrived at the airport to check in we were told that there was a high fee for airport checkin. Never in my 30 years of airline travel have i experienced such s redicilous and outragous thing. I paid 196 euros today because we were not able to check in online rven though Ryanaiir had several checkin counters!. This was certainly the last time i flew with Ryanair and I will share this experience with my friends and family."
Plussat: "The price"
Miinukset: "They are delayed all the time. Missed the last train going home, ended up sleeping at the airport"
Plussat: "Just a pleasant flight with pleasant crew. Couldn't ask for more!!"
Plussat: "Good flight with no turbulence. Checked luggage came out fast."
Miinukset: "They never gave me a printed boarding pass when I checked in and then once boarding the actual plane outside of WiFi range they made a big deal about not being able to show them a boarding pass. I had already shown two people before. If they needed to see it before boarding the plane then they should mandatorily give you a printed pass."
Miinukset: "One hour delay"
Miinukset: "Horrible boarding. Horrible seats. Garbage sandwiches for a fee. Zero entertainment. Not even a seat pocket. Toilet was disgusting, no wipers. Hyper stressed. Glad it's over, baby! Never ever, again."
Miinukset: "They charged €55 for checking in at the airport, and wasted even more time schlepping between different counters with handwritten paper slips. it would be cheaper and more efficient to just have a mechanised checkin process. It's not clear who benefits from this expensive and annoying rigamarole."
Plussat: "The flight was comfortable enough for a short haul flight. Hostesses were fine I didn't have the need to deal with them tbh not very happy looking"
Miinukset: "Delayed. This happens so it's fine. We get to the gate to then have to load our own non priority bags on the baggage carriage ourselves with people pushing others off the back side (accidentally). That was not well orgakised at all. I don't understand why we have to pay to sit together? Seat here available to have people sit together. It's a terrible money making tool especially if you have older children who are nervous flyers it means you have no choice but to pay which is unfair"
Plussat: "Arriving on time"
Miinukset: "Ground staff rudely asked me to check if my bag fits. I kindly showed them my list (on the phone) of more than 40 recent flights. I travel twice per week for business. They insisted saying that they think the bag is big. It is more than obvious that the bag is a cabin bag as also manifested by the "cabin approved" signpost on it and my easyJet plus card attached to it. The new policy of Ryanair has made staff overly zealous to the point that they are arrogant and rude. I have paid the extra fee for the bag (priority) plus other quirks that they charge you as I was aiming for a stress free trip. I was first in line for better access to space. Still, my obviously cabin approved bag was questioned amd I was made to "try and fit it in" in front of all other passengers as a little kid put on a time out. Repugnant."
Plussat: "It was a stress free journey. Which I will be doing at least 4 more times this year"
Miinukset: "I cannot think of anything. Except you can't buy duty free cigarettes on the trip anymore"
Plussat: "Left late but arrived on time."
Miinukset: "Cost of seat and priority far too expensive, got caught out or wouldn’t have purchased. Flight really cold next to window. Boarding sign went up and our plane had not even arrived. Got everyone standing in lines far too early, my husband can’t stand for long periods, so back was sore before even on flight."
Miinukset: "-On 20/12/2017 the flight was expect at 09:50 it was delayed until midday. -On 05/01/2018 I had received a message(on my mobile phone) to confirm my return and I try many times to do it without success. so i did my best to trying to call the number 080000834000 and the person who attended my call ask me to repeat several times which it make me disappoint. So i have to paid 50. 00 euros for it and plus I had to pay 40.00 euros for each suitcase (total 2 suitcases = 80.00 euros) Which i suppossed i had been paid when i booked my holidays, and no much information has been given in it. in the end too expensive. I will look at other low cost airlines in the future."
Miinukset: "I wanted to change my flight but waited too long. I hate the policy is nothing is refundable"
Miinukset: "No flight announcement at Dublin airport so missed flight"
Plussat: "Captain made a safe soft landing, very timely"
Miinukset: "Difficult to hear the flight attendant , message unclear, too loud and fast Boarding queues not well planned"
Miinukset: "It got 1 hour delayed and they warn after everyone was standing in line ready to board"
Plussat: "Left 15 mins late due to idiots not making the gate on time and luggage having to be found for them and arrived on time in Manchester so well done Ryanair!!"
Miinukset: "Boarding announcement was very delayed."
Miinukset: "Was put in standby and had tons of issues with security. Worst experience of my life. I am very upset"
Plussat: "The price of this flight was great and was on time. Could not have asked for a better value for my money. Also the Check in online and having e-tickets makes the whole process much faster."
Miinukset: "They charge for everything and if you don't make prior payments using the app prior to flight they are going to charge you triple at airports. $70 for printing boarding passes at airports and $200 in luggage fees! I will never use this airline again"
Miinukset: "They charged a 62 euro for check in at the airport when they never informed me that I was supposed to check in online"
Miinukset: "The flight had over 1 hour delay. After we left the gate, the company kept us in a hall without air condition for over 20-30 minutes in a space where the temperature was over 40 Celsius! Priority boarding is a joke- you pay for the right to be boarded first in the bus that takes all the people to the plane. Guess what? This means that you pat for having the privilege to wait in the owen! Shame on yoy Ryanair!"
Miinukset: "The seats were very small and my middle seat's foam was flat enough that I felt like I was sitting on a metal bar."
Plussat: "Priority boarding that I paid for. Security Fast Track that I paid for."
Miinukset: "Interminable lines to simply drop bags with pre-paid bags and boarding passes printed at home -- It took an hour! Check-in staff seemingly oblivious to what is happening around them. About the most cramped seats on any airline I've taken (and I've flown in virtually all parts of the world, and I'm small). Constant harangue over the PA from in-flight staff trying to sell things, even lottery tickets."
Plussat: "The flight was on time"
Miinukset: "The boarding, I had priority boarding pass..I was so confused where to go"
Miinukset: "If you're going to be low cost, at least be efficient. RyanAir was messy and bureaucratic. I had to run between multiple lines to get the forms I needed to fly. I knew I'd be losing money on charges, that was the deal. But I did not realize they would be so Kafkaesque in the process of collecting those charges. Is it really so hard to swipe a credit card?"
Plussat: "It is just like riding the bus"
Miinukset: "They charge extra to seat passengers together. They wanted 30€ to print boarding passes when my phone was low power."
Plussat: "Liked absolutely nothing."
Miinukset: "The staff was rude and took every opportunity to scam more money out of the passengers. I will never recommend Ryanair to anyone. Never have I been so disappointed in a travel experience. I'd rather be dragged off a United plane than ride Ryanair again."
Miinukset: "Stupid 50 we had to pay extra. Never fly this airline again. A scam leaving me feeling like I was just screwed. I will actively tell people to never fly with you. Cut the surprise check in fee like normal airlines."