It was a great flight because it was on time and I didn't miss my connection and the plane was mostly empty so it was spacious. No food on board.
Fast, good loads in and out, totally worth of price.
Boarding started ahead of time. But then we were waiting on the tarmac without knowing why there was a 40min delay. Would have been nice to have a bit more information regarding duration and reason of the delay.
Plussat: "No issues - everything went smoothly"
Miinukset: "There are no nets on the back of the seat in front of you to put things like water bottles - headphones, books etc."
Plussat: "Superfast checkin, easy boarding process although it seemed a bit chaotic."
Miinukset: "The crew really didn't follow protocols and manage the guests. The family next to me all had large duffle bags in their laps which should have been stowed. There was a large group of teenage girls on board constantly roaming around and congregating in the aisles. Just a number of little things that added up to make a quick 2 hour trip seem longer."
Miinukset: "The flight was okay but 40 minutes late due to issues at Hamburg Airport. I.e. the problem was not with the actual flight or with Ryanair."
Plussat: "Checkin and security Quick passport control and luggage"
Miinukset: "The plane was late, boarding process very slow, Lon wait to disembark"
Miinukset: "Niente.....organizzazione pessima il crew,unica spiegazione e che una giornata troppo affollata!!!! Pessina orgazione...neanche aqua oferta...tutto sulla nostra sofferenza."
Plussat: "Trip went well easy check in Know problems"
Miinukset: "The stay was too short would like to have had more time in Copenhagen"
Plussat: "I like the staff - they were kind and helpful"
Miinukset: "I didn’t like how you had to pay for food and there was not a comfortable position in the seats"
Miinukset: "Awful boarding procedures missed take of slot and sat on aircraft for just short of 2 hours. Chaos with hand luggage having to be checked - why why why charge SO MUCH for baggage??? Encouraging people to pack cases in overheads only to have to take them off and put in hold anyway at gate. Why purposely seat us apart !!!!! Never use Ryanair or Kayak for flights in future. You directed me to LastMinute.com -also awful!!!!"
Miinukset: "We did not have internet and computer access during our trip and when we arrived at the airport to check in we were told that there was a high fee for airport checkin. Never in my 30 years of airline travel have i experienced such s redicilous and outragous thing. I paid 196 euros today because we were not able to check in online rven though Ryanaiir had several checkin counters!. This was certainly the last time i flew with Ryanair and I will share this experience with my friends and family."
Plussat: "The price"
Miinukset: "They are delayed all the time. Missed the last train going home, ended up sleeping at the airport"
Plussat: "Just a pleasant flight with pleasant crew. Couldn't ask for more!!"
Plussat: "Good flight with no turbulence. Checked luggage came out fast."
Miinukset: "They never gave me a printed boarding pass when I checked in and then once boarding the actual plane outside of WiFi range they made a big deal about not being able to show them a boarding pass. I had already shown two people before. If they needed to see it before boarding the plane then they should mandatorily give you a printed pass."
Plussat: "efficient, nice clean and 'modern' plane interior - no more garish yellow interiors!"
Miinukset: "Up stairs and down stairs.... Wasn't particularly cheap.... public transport to and from schoenfield is excellent"
Miinukset: "One hour delay"
Miinukset: "Horrible boarding. Horrible seats. Garbage sandwiches for a fee. Zero entertainment. Not even a seat pocket. Toilet was disgusting, no wipers. Hyper stressed. Glad it's over, baby! Never ever, again."
Miinukset: "They charged €55 for checking in at the airport, and wasted even more time schlepping between different counters with handwritten paper slips. it would be cheaper and more efficient to just have a mechanised checkin process. It's not clear who benefits from this expensive and annoying rigamarole."
Plussat: "The flight was comfortable enough for a short haul flight. Hostesses were fine I didn't have the need to deal with them tbh not very happy looking"
Miinukset: "Delayed. This happens so it's fine. We get to the gate to then have to load our own non priority bags on the baggage carriage ourselves with people pushing others off the back side (accidentally). That was not well orgakised at all. I don't understand why we have to pay to sit together? Seat here available to have people sit together. It's a terrible money making tool especially if you have older children who are nervous flyers it means you have no choice but to pay which is unfair"
Plussat: "Arriving on time"
Miinukset: "Ground staff rudely asked me to check if my bag fits. I kindly showed them my list (on the phone) of more than 40 recent flights. I travel twice per week for business. They insisted saying that they think the bag is big. It is more than obvious that the bag is a cabin bag as also manifested by the "cabin approved" signpost on it and my easyJet plus card attached to it. The new policy of Ryanair has made staff overly zealous to the point that they are arrogant and rude. I have paid the extra fee for the bag (priority) plus other quirks that they charge you as I was aiming for a stress free trip. I was first in line for better access to space. Still, my obviously cabin approved bag was questioned amd I was made to "try and fit it in" in front of all other passengers as a little kid put on a time out. Repugnant."
Plussat: "It was a stress free journey. Which I will be doing at least 4 more times this year"
Miinukset: "I cannot think of anything. Except you can't buy duty free cigarettes on the trip anymore"
Plussat: "Left late but arrived on time."
Miinukset: "Cost of seat and priority far too expensive, got caught out or wouldn’t have purchased. Flight really cold next to window. Boarding sign went up and our plane had not even arrived. Got everyone standing in lines far too early, my husband can’t stand for long periods, so back was sore before even on flight."
Miinukset: "-On 20/12/2017 the flight was expect at 09:50 it was delayed until midday. -On 05/01/2018 I had received a message(on my mobile phone) to confirm my return and I try many times to do it without success. so i did my best to trying to call the number 080000834000 and the person who attended my call ask me to repeat several times which it make me disappoint. So i have to paid 50. 00 euros for it and plus I had to pay 40.00 euros for each suitcase (total 2 suitcases = 80.00 euros) Which i suppossed i had been paid when i booked my holidays, and no much information has been given in it. in the end too expensive. I will look at other low cost airlines in the future."
Miinukset: "I wanted to change my flight but waited too long. I hate the policy is nothing is refundable"
Miinukset: "No flight announcement at Dublin airport so missed flight"
Plussat: "Captain made a safe soft landing, very timely"
Miinukset: "Difficult to hear the flight attendant , message unclear, too loud and fast Boarding queues not well planned"
Plussat: "It was a good flight, nice crew"
Miinukset: "The boarding process was chaotic. Despiste we were in the priority line, we did not feel comfortable."
Plussat: "Left 15 mins late due to idiots not making the gate on time and luggage having to be found for them and arrived on time in Manchester so well done Ryanair!!"
Miinukset: "Boarding announcement was very delayed."
Miinukset: "Was put in standby and had tons of issues with security. Worst experience of my life. I am very upset"
Plussat: "Price was right. Very short flight so it was okay. Price was good."
Miinukset: "Called to gate BEFORE plane even arrived. Left to stand like cattle for over half an hour. Not a seat in sight. Way too much for my elderly husband."
Miinukset: "The on-line check-in site for Ryanair is terrible. Not at all user friendly. Of course this may be deliberate because if you have to check-in at the airport, they extract a big fee from you."
Miinukset: "They charged a 62 euro for check in at the airport when they never informed me that I was supposed to check in online"
Miinukset: "The flight had over 1 hour delay. After we left the gate, the company kept us in a hall without air condition for over 20-30 minutes in a space where the temperature was over 40 Celsius! Priority boarding is a joke- you pay for the right to be boarded first in the bus that takes all the people to the plane. Guess what? This means that you pat for having the privilege to wait in the owen! Shame on yoy Ryanair!"
Miinukset: "Our flight was significantly delayed and we as passengers received zero communication about time of delay and when we were expecting to depart. The lack of communication was frustrating"
Plussat: "The flight was on time"
Miinukset: "The boarding, I had priority boarding pass..I was so confused where to go"
Plussat: "Not much to like about Ryanair."
Miinukset: "All the fees and restrictions are ridiculous. They are so picky about weight & size of luggage. While we were checking in, everyone had their luggage open trying to finagle weight. Boarding is total chaos and very inefficient. So many things to say about Ryanair - none of which is good. I would never fly Ryanair again. If travelling Europe, try Aegean or EasyJet. Avoid Ryanair !"
Plussat: "Good price, so one can't complain too much."
Miinukset: "The seats are really uncomfortable and all the drink options have an extra charge thought none look appealing."
Plussat: "It is just like riding the bus"
Miinukset: "They charge extra to seat passengers together. They wanted 30€ to print boarding passes when my phone was low power."
Plussat: "nice crew, they tried their best"
Miinukset: "the plane was packed with drunk af stag groups screaming shouting abd drinking non stop from takeoff to touchdown"
Miinukset: "Stupid 50 we had to pay extra. Never fly this airline again. A scam leaving me feeling like I was just screwed. I will actively tell people to never fly with you. Cut the surprise check in fee like normal airlines."
Plussat: "The flight was on time and the pilot landed without any ear discomfort for the three of us as he kept his decent not too quickly"
Miinukset: "The food supplied by Ryanair is very expensive rubbish"
Miinukset: "They tell you to check in online, it is not possible, then they charge you an extra €45 at the airport. Second time it has happened, it's a scam. Last time I fly Ryanair."
Plussat: "The staff were friendly."
Miinukset: "I don't like the factory-"get em out, get em in" mentality. We were lined up and put outside before the plane was even de-boarded from its last flight. We watched (in the freezing cold) while the plane de-boarded and I'm thinking.....aren't they even going to clean the plane? I'm sure they go around and pick up trash but there is no way they would have time to clean the trays. Then we were whipped into the plane. The seats were the smallest I have EVER sat in. It was almost impossible to keep your arms off the arm-rests. I hate that you are penalized if you don't have a printed boarding-pass. We almost didn't as the web-site was down the day before we flew and we ALMOST couldn't get our boarding passes printed - due to no fault of ours. When we called to say the web site was down, there was NO HELP or understanding. Not sure I want to fly with Ryanair again."