The flight was great but layover was 14 hours and nothing was provided by the airline to cushion the wait.
A 13 hour flight must have roomy comfy seats . We were sardines in a can. Many of the passengers were overweight too which made them take more arm space. It was an uncomfortable flight.
It was good, better than most
Boarding and In flight customer service
More Bollywood and Telugu movies, food options
It was QR707 , sold as AA8119 - I was not able to select seat online and not able to select food option online too!
Seats were old and lanky. Food was bad, we got sick.
great crew - very efficient. Food was restaurant quality and good choices. Large movie selection, but a little weak with the music, games seemed OK.
Really I can’t think of anything that could’ve been better. Thank you for an excellent trip
This flight was cancelled
Plussat: "I really loved the food and the attendants were super friendly and helpful"
Plussat: "The crew was very good. Seat was comfortable."
Miinukset: "Running water in the bathroom."
Plussat: "Best crew we’ve ever had."
Miinukset: "Qatar website needs work"
Plussat: "Wifi !!!!"
Miinukset: "Bigger seats"
Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"
Plussat: "Every things was great ."
Plussat: "Crew amazing , cooperative"
Miinukset: "Doing great"
Miinukset: "Mu luggage got broken"
Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."
Plussat: "Qatar is impressive. The airbus was incredible."
Miinukset: "It would be noce for flight attendants to give coughing passengers a mask. 12 hours on a flight next to two sick people."
Plussat: "Very poor Service on a 16 hour flight"
Miinukset: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Plussat: "seat space with leg room."
Plussat: "The staff was very helpful went above and beyond to help. Everything was smooth from boarding to landing plus everything in between."
Plussat: "Great crew and food served was nice for airline food."
Miinukset: "You need to bring a snack with you. This is a 16 hour flight and there is a long time between their food services. 2 meals and one snach"
Plussat: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Miinukset: "No complaints so far so good"
Plussat: "I liked their customer service, food, and the flight attendants were friendly. They have a very nice shopping mall at Hamad International Airport in Doha, Qatar."
Miinukset: "They have less space to move your feet and after a while your left knee begins to hurt because you have been sitting in the plane for a long time. Whenever I asked to get a drink of water or soft drinks, it took the flight attendant 10-15 minutes to arrive with my drink. I understand she was occupied with other duties, but she should have made me her priority."
Plussat: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"
Plussat: "The plane was virtually empty and the service was good."
Miinukset: "The plane from Doha to Dar was infinitely less nice than the plane from New York to Doha. It was borderline offensively unequal."
Plussat: "Food crew and entertainment were all good thanks"
Miinukset: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"
Plussat: "Friendly staff"
Miinukset: "The food was very poor"
Plussat: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Plussat: "The Qatar crew was great and the entertainment was on point."
Miinukset: "That my departure times were 1 to 2 hours earlier than what was on my electronic ticket, if I hadn't checked on the airport website, I would've missed all my flights!!"
Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."
Plussat: "Stopover in Doha fun. The people are so friendly."
Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."
Plussat: "Smoothe landing"
Miinukset: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Plussat: "First time I got ice cream on a plane"
Miinukset: "Low calorie meals were horrible."
Plussat: "Spacious air craft with comfortable seats, crew was very friendly , and efficient"
Plussat: "Good legroom with respect to others airlines.. the plane is clean.. multiple bathroom so no long waits Dinner was tasty.. however the breakfast was not."
Miinukset: "Cheap headphones will not isolate sound from airplane engine for such an expensive entertainment"
Plussat: "The seating, crew members, and entertainment was really good."
Miinukset: "They make you close all the windows and outside lights after each meal. Want you to sleep most of the time so that you may not get up and stroll around or ask the crew any extra drinks, ice creams etc."
Plussat: "The service during the flight was excellent, workers showed all kind of concern and care. Thank you."
Plussat: "Clean plane, esp. the bathrooms. Sufficient bathroom amenities. Attendants always checking bathrooms for cleanliness. Very friendly attendants yet not overpowering. This flight, the films are a bit better but still not the most recently films are on offer. Nobu's seafood soup noodles was the best!"
Miinukset: "Not interested in the menu's main courses. Fruits were not sweet at all. Must improve on your cappuccino. Nobu's seafood soup noodle did not come with chopsticks."
Plussat: "The crew was very nice and seemed very accommodating. The flight was on time to leave, or maybe even a few minutes early. The food was very good. Overall it was a very comfortable flight.Oh and the little toiletry bag was a very nice touch. I for sure used the socks in there and the toothbrush was bonus."
Miinukset: "I didn't have any issues on this flight. Everything was great for me."
Miinukset: "Mashed connection"
Plussat: "Wifi in the plane is great"
Miinukset: "In the B10 gate of Doha airport are only 15 chairs and we were around 100 persons waiting to open the gate. It was uncomfortable In the flight Doha Phuket wi-fi did not work in the first economy sector. It was a big problem to us, it was necessary to go in the second part of the economy sector to stay over the wifi. The crew did not solve the issue."
Plussat: "Staff was friendly and I was comfortable"
Miinukset: "Toilet was a bit messy. Menu can be improved"
Miinukset: "We didn’t receive hedphones"
Plussat: "The snacks were nice and the crew was nice"
Miinukset: "Boarding was TERRIBLE!! Everyone was rushing the podium and overwhelming the employees!! Basically the employees could not control the crowd. Having lanes, or signs in multiple languages for boarding zones would be helpful"
Plussat: "Great services"
Miinukset: "Sitting in front is better"
Miinukset: "Allow passengers to select their seats when paying for a ticket."
Plussat: "Very nice crew."
Miinukset: "Sodas or water would have been nice."
Miinukset: "Food on the plane"
Plussat: "Have kit to listen"
Miinukset: "Kit to use the tv"
Plussat: "The crew was so pleasant. They greeted everyone with grace and respect. Their customer service was wonderful."
Miinukset: "Everything was great. I will choose to fly Thai Airways whenever I get the chance to."
Miinukset: "Todo muy bien todos amables buena comida salio a tiempo"
Plussat: "Boarding went great, much appreciated that they specifically invited elderly passengers for early boarding. Crew was efficient but friendly and attentive."
Miinukset: "Economy seats aren't so great on any carrier."
Plussat: "Crew service were good and kindness between FRA to BKK."
Miinukset: "The plane was delayed about 30 minutes. They should improve this."
Plussat: "Everyone was very nice and hospitality was great."
Miinukset: "a better selection of movies/entertainment."
Plussat: "Courteous and professional stadd"
Miinukset: "Some hurry up but not overly so"
Miinukset: "I travelled with my 2 friends but none us were given a seat together. We requested few times and they wouldnt allow."
Plussat: "The in-flight service is better than others."
Miinukset: "The check-in process at Heathrow is a chaos. I’m not sure who’s responsible, between the Airlines or the Airport. It sholuld arrange separate rows between those already check-in online and the others. I also saw the officials let some (1-5) group of (3-8) people each bypass the long queue, without reasons. The seat and leg space are so narrow that the direct 10+hour- flight is not so comfortable."
Miinukset: "Boarding - No announcement regarding boarding, people were unsure when boarding would commence and reason for the delay. Comfort- it was very hot, as temperature control is activated by staff; I asked staff to turn on air conditioning in my area as it was very hot and stuffy, but it was still hot and fairly uncomfortable."
Plussat: "Just like on previous domestic flight experience, I love how Thai Airways is able to promote and provide for customer comfort and service on such short flights - something that US airlines are so incapable of providing. Not only was the plane comfortable and spacious, the fact that they also served a meal on such a short flight is so much appreciated."
Plussat: "Excellent service everything was perfect. Want to fly again on thai."
Plussat: "The crew was very nice"
Plussat: "Airline was excellent"
Miinukset: "Immigration in the airport took 2 hours in line !!! Terrible transfer"
Plussat: "Flying a 747 was great! Friendly service."
Miinukset: "Everything was fine for what I paid."
Plussat: "Attentive staff that managed to squeeze a quick food service on a short flight."
Plussat: "Wow, a 747 offloaded by busses, what a ridiculous idea!"
Miinukset: "Wow, a 747 offloaded by busses, what a ridiculous idea!"
Miinukset: "3X3X3 plane configuration is my least favorite."
Miinukset: "everything. forced me to move to a seat beside very near to the toilet just because they let a passenger sitting right in front of me stretch his leg and sleep well"
Plussat: "Business class on this short haul flight was fantastic, but sadly I don’t think this is the normal route it will take as I think they were testing it. If you can get one of these on long haul they are a very nice plane, individual compartments and some very modern touches. Windows darken without blinds, loads of space in your compartment and food was good even as just a snack."
Miinukset: "I can’t think of anything I didn’t like and if Thai Air have these rolling out for long haul I’ll definitely look at them against"
Miinukset: "The plane was dirty. There were stains everywhere."
Plussat: "Everything ok But just Ok"
Miinukset: "Bossy staff seemed to much trouble stretching your legs made you feel like you were in the way!!!!"
Plussat: "On this return flight, we had much space than several days ago. Thus, I enjoyed working all night during this midnight flight."
Miinukset: "The food was OK, but there should be some snack for awaken passengers."
Plussat: "The seats and the crew. Snack menu. Baggages allowance. Co-operative staffs."
Plussat: "The service was very good. Friendly cabin crew & smooth take off & landing."
Plussat: "I liked the plane and the flight was comfortable."
Miinukset: "You don't get the attention if you are quite or just being genuine nice. The staff was more eager to attend the people who would try everything for attention. I had to ask several time for water."
Miinukset: "The music they play for the last hour of the flight is loud and extremely annoying."
Plussat: "Empty plane, literally half of a 777-200ER was empty on my flight, could have chosen any seat I wanted!"
Miinukset: "The plane is extremely aged. Please retire it, looking at the wings this is near EOL."
Plussat: "Everything was great(:"
Miinukset: "No massage on board, LOL"
Plussat: "Cabin crew"
Miinukset: "The company canceled my booking"
Plussat: "Flight was ok, apart from being late, flight attendants were nice telling me where to go once I'd got my luggage"
Miinukset: "My 1-hour flight was delayed about 45 mins, and I had a 'connecting' flight in Bangkok. Made it just in time but I literally had to sprint to the gate to make it. Though that speaks more about the inefficient Bangkok airport"
Plussat: "Very friendly and professional service!"
Miinukset: "Nothing about the flight was bad...but just a heads up there is no alcohol on domestic flights"
Plussat: "The food the stuff"
Plussat: "Good on Thai airways is almost always very good airplane food. I would buy their wraps at the store. Staff is always very friendly and accommodating."
Plussat: "Very comfortable flight!!! Good was amazing!"
Miinukset: "Phuket airport bathrooms are not clean"
It was just before we boarded the aircraft that we had to literally go thru another security check, we were body checked, all our carry on luggages inspected again and swabbed down. The staff were very rough and not courteous, we were treated like scum. The business class experience for travellers should be better, we were then lined up with Economy class passengers. Turkish Airlines Ground Staff are extremely rude and condescending, muttering under their breath, laughing and being very disrespectful. This was very demeaning.
The flight didn’t even happen.
Plussat: "Crew was excellent & amazing, The Seat was comfortable & have good space between the rows."
Miinukset: "only food more improvement, I know that's the effect of COVID 19 VIRUS & IT IS NOT OF THE Turkish Airlines thankfully, but thy are following the rules."
Miinukset: "AWFUL CREW. NEVER FLY. NOT CLEAN. NOT NICE."
Plussat: "Crew amazing, seats were comfortable."
Plussat: "The food was finished by the time crew came to serve me and actually said sorry we have no food left for you. Due to flight delay missed connection and the Turkish airlines staff at Istanbul was extremely rude and downright unhelpful"
Miinukset: "Turkish airlines really needs to train crew in how to behave under difficult circumstances"
Miinukset: "Food. Lack of vegetarian options in 2nd leg."
Plussat: "I was impressed by how Turkish Air treated me when I missed my connecting flight in Istanbul It was confusing to say the least but once I got to the right location they could not have been any friendlier, kinder, or gracious My hats off to Turkish Air THANK YOU"
Miinukset: "It was a tight space and they kept giving me things (pillow,blanket, slippers and socks, and headphones) that I didn’t need or have room for I appreciate the thought Return trip I’ll be more aware and decline what I don’t need"
Plussat: "Full meal and entertainment system even for a shorthaul flight."
Miinukset: "Tight leg room"
Miinukset: "A little late"
Plussat: "Flight attendants are super friendly and helpful. The food was excellent."
Miinukset: "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."
Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."
Plussat: "Comfortable seats. Food wasn't terrible."
Miinukset: "Unannounced delays. No staff at Gate counter until the very last minute (Munich Intl. Airport)."
Plussat: "The food, seevice, amenities and cleanliness were the best I have seen in economy class."
Plussat: "I thought the food was excellent on both flights light , fresh and tasty. The seats were very comfortable and the staff very helpful. I was very happy with Turkish airlines."
Plussat: "The staff was nice & the food was pretty good for airline food. Good movie & entertainment selection. The usb charger at each seat was extremely convenient & helpful. The provided slippers, socks, lip balm, tooth brush, tooth paste & sleep mask were a very nice touch."
Miinukset: "The plane was extremely hot upon boarding & stayed that way for quite some time. People in our group thought they might pass out from the extreme heat. Once it cooled down, it was much more comfortable & bearable. Wish they offered more food items for those allergic to dairy/gluten."
Plussat: "The WIFI was very strong and condition of the aircraft"
Plussat: "We received edit seats so we had more room which made the quick flight more comfortable."
Plussat: "Boarding was smooth. Staff friendly. Great selection of movies."
Miinukset: "Dinner was really poor experience. However I guess it is a matter of taste (pun intended)."
Plussat: "Everything. Pleasant crew, great food, clean plane, many entertainment options, movies, music etc. (individual screens)."
Plussat: "loads of room, great entertainment system, nice crew and the food was very good too."
Plussat: "Not like at all"
Miinukset: "Not like food not like service"
Miinukset: "Not me but my mom was the person who was traveling. Her luggage was going straight to Bishkek from the US.Last year an old model of mob.phone has been stolen from her suitcase - this year (it is ridiculous guys) souvenirs for friends, 2 small boxes of chocolate candy bars & new underwear with tags. Turkish Airlines do smth. at least try to prevent thefts."
Miinukset: "there was no in-time update on information about flight gate. it changed 3 times. result is i missed my flight and next flight was offered at US$1200 for IST-KWI sector where total fare from Toronto - Kuwait was US$ 1000 staff at Transfer desk was not co-operative and Sales office was almost empty. only 2 person there to attend many stranded passengers. staff was very slow to work and no criteria to handle those need help on urgent basis. most of the staff do not speak English and very UNFRIENDLY"
Miinukset: "terrible delays and little assistance in Warsaw from turkish airline desk"
Plussat: "Smooth ride"
Miinukset: "Lack of air conditioning made it hard to breathe coupled with cramp seating made it unbearable"
Miinukset: "I t would have been much better to have a faster check in process"
Plussat: "The service was good., food was good, boarding was little though."
Miinukset: "Usually the layover is long even though they provide you with hotel but, its too tiring"
Plussat: "Love the food and confort"
Miinukset: "Never got window, i lost a connection because the delay in NY and i had to wait an entire day, lost one day of my vacations"
Plussat: "Good food and service"
Miinukset: "Boarding very disorganized. Messy."
Plussat: "Crew and entertainment were excellent"
Miinukset: "Seat assignments I made on line got changed."
Plussat: "I would definitely fly on Turkish Air again. The seats were roomy in comparison to other airlines I have flown on. The inflight entertainment was excellent in comparison as well. I thought the food and beverages were pretty good for an airline as well."
Miinukset: "Just the concern that people were not instructed to stay seated until the airplane came to a complete halt. People were out of their seats and getting luggage out of the overhead bins well before the plane had taxied up to the gate. Please make an announcement to keep passengers safe. Also, the cabin crew could have been a little more helpful to passengers. They kind of stood around and did nothing when a gentleman and his child got on the airplane and other people were clearly sitting in his seats. The man had to straighten out the situation with the people who were in the wrong seats. The flight crew needed to have been assertive, ask politely for people's boarding passes and taken care of the conflict, not the customer. My flight was late and I missed my connection to Seattle. Turkish Air did put us up for the night and provided meals without a hassle."
Plussat: "Nothing important"
Miinukset: "Nothing extra ordinary"
Miinukset: "the employees at the check in booth were so rude and unhelpful. I needed a wheelchair because I had a very bad backache, but they refused to help me and they made me wait standing up in line for over 2 hours. It was a very painful experience."
Plussat: "The entertainment choices, including live sports, were excellent."
Miinukset: "The boarding was chaotic, and we sat on the tarmac for over an hour."
Plussat: "My seat was comfortable, the food and drink were good. In flight entertainment options were plentiful and satisfactory."
Miinukset: "Boarding started on time, but took far longer than necessary. Plane took off an hour after schedule which caused us to have to sprint through the Istanbul airport to meet our connector. And once we arrived in final destination, our baggage never made it onto the connecting flight.."
Plussat: "- the food was great! not the usual bad airplane quality, we felt we're eating at a restaurant"
Miinukset: "- Screen from Madrid to Istanbul wasn't working even though crew members restarted it several times"
Plussat: "It was nice to receive a meal on such a short flight."
Plussat: "On time"
Miinukset: "Food chairs"
Plussat: "Loved the clean atmosphere and friendly staff."
Miinukset: "Nothing I didn't like."
Plussat: "Every thing"
Plussat: "Free blockbuster movies. Two meals. And a in-flight comfort bag that included a variety of things including, an eye mask and slippers. Always came around with drinks."
Plussat: "service was very good.the seats were very comfortable to sit and sleep.The crew was great."
Miinukset: "We had ordered Hindu vegetarian meal but food seemed to have been Turkish modification of hindu meal that was not that good"
Miinukset: "Because of delay they left me to sleep on the airport in Istanbul. I am pregnant and nobody didn't wanted to help me at transfer desk. Last time in my life with Turkish Airlines."
Plussat: "Good timing"
Miinukset: "No entertainment"
KLM is never consistent with services. Sometimes you get lucky with great comfort and other times you are forced to squeeze in a box for a seat. The food is always subpar and they have become so unfriendly when you need help. But hey, they are always on time and they have good connections.
Almost the only airline that offers free coffee and bread even in short 1 hour flights
Kiire oli nousuun mut kerettiin ksikki hyvin
Very cramped flight, overhead bins were all completely filled, and passengers had to fly with bags by their feet which was not very comfortable for me personally.
They canceled our flights but the flight went on anyway.
Miinukset: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
Plussat: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Miinukset: "Nothing,just the seats. Cleanliness was perfect"
Miinukset: "Klm is the best, even on a 40min they served small breakfast."
Plussat: "Great crew."
Miinukset: "Ran out of business class meal. Substituted a Econ class."
Plussat: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Miinukset: "Not being to help on the ground in Copenhagen with delta issues"
Plussat: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Miinukset: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Miinukset: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."
Plussat: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Plussat: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Miinukset: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Plussat: "The crew"
Miinukset: "Seat comfort"
Plussat: "Overall KLM experience is good"
Miinukset: "Food quality was mediocre for a business class flight."
Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"
Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"
Miinukset: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
Miinukset: "The flight was cancelled and had to be rerouted on United Airlines."
Plussat: "Good food, friendly service"
Miinukset: "More trash pickup; only one round of beverage service"
Plussat: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Miinukset: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
Plussat: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Plussat: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Miinukset: "tough to sit on a plane for 9.5 hours"
Plussat: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Miinukset: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
Miinukset: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Plussat: "Comfortable and well laid out seat area"
Miinukset: "Food was a little substandard for business class"
Plussat: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Plussat: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Miinukset: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Plussat: "Arrived early!"
Miinukset: "Boarding seemed disorganized."
Miinukset: "Flight departed 35 minutes late"
Plussat: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Miinukset: "Can't think of anything."
Plussat: "The boarding was easy and you didn't have to wait inline for that long"
Miinukset: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
Plussat: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Miinukset: "Cramped seating."
Plussat: "The leg room, was surprisingly roomy"
Miinukset: "The food and that there was no entertainment."
Plussat: "Left ontime and service was excellent."
Plussat: "Nice crew; clean plane; decent dinner"
Miinukset: "No entertainment system; insufficient knee space"
Miinukset: "Food and one bathroom out of service makes an awful flight"
Plussat: "Fabulous trip with friendly, helpful staff"
Plussat: "Nice seats, comfortable."
Miinukset: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Miinukset: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
Miinukset: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."
Plussat: "That we didn’t crash"
Miinukset: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Plussat: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Plussat: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Miinukset: "Nothing. This is filler text to meet min characters."
Plussat: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
Kone oli kolme tuntia myöhässä.... Meitä pompoteltiin portilta toiselle. Ilmastointi oli olematon.
Finnair on lentoyhtiönä nykyään aivan perseestä! Siirtävät esim lentoja 2 päivällä eteenpäin eivätkä kerro matkustajille edes syytä! Laitoin kyselyä asiakaspalveluun jo maaliskuussa 2022 ja lentomme oli 27.5 ja en ole vieläkään saanut vastausta miksi lentoa siirrettiin.
Lento myöhässä 9h ja lähtö seuraavan vuorokauden puolella. Ei mitään tietoa finnairilta kuinka toimitaan, miten yöpyminen hoidetaan, mitä korvataan jne. Surkea suoritus.
Asiakkaita suositellaan menemään kentälle hyvissä,ajoin, mutta finskin lähtöselvitys ja bag drop portit avautuvat, aina, liian myöhään. (munchen)
Edelleen toivoisin edes kahvia maksutta, Air France osaltaan tarjoaa jopa pientä syötävää ja muuta juotavaa.
Koneen kapteeni ei kertonut mitään muuta lennosta kuin lähtiessä lennon kesto. Olisin halunnut tietoa esim lentoreitistä.
Lento oli lähes 3 tuntia myöhässä emmekä saaneet mitään tietoa mistään. Emme saaneet myöskään vouchereita.
Finnair arpoi edellisenä iltana check-in:ssä mieheni riville 29 ja minut riville 16 eikä näitä voinut muuttaa. Finnair rahastaa kaikesta, vaikka ei tietääkseni ole ’halpalentoyhtiö’. Mustikkamehumukillinen on ainut, mikä kuuluu hintaan. Menolennolla KLM tarjosi suolaisen ja makean välipalan kaikkine juomineen (kahvi, mehu, virvoitusjuoma, olut, viini). Kännykän voi ladata. For free.
Nopeaa toimintaa, kaikki sujui hyvin.
Matkatavaratietomme puuttuivat järjestelmästä. Turhaa vaivaa moisesta asiasta. Valitin suoraan Finnairille.
Kaikki toimii suunnitellusti, ruokaa tai viihettä en käyttänyt.
Järjestelyt toimi oikein hyvin matkakumppanin boarding pass dokumentti katosi turvatarkastuksen jälkeen puhelimesta jokin spammi yritti latautua , mutta passilla koneeseen 😊 Kone ilmeisesti hiukan kovassa käytössä, istuin muhkurainen. Henkilökunta oikein palvelualtista ja ammattitaitoista ☺
Hieman enemmän jalkatilaa
Lähtöselvitys hidas vimeisimmillä tuli kiire lähtöportille
Ystävällinen henkilökunta. Kaikki ok.
Check-in jonoa oli aamulennolla, mikä on pienellä lennolla ymmärrettävää. Kaikki muu toimi mainiosti.
Teneriffan matkaselvitys tosi hidas ja ruuhkainen
Friendly and professional crew
Kun Finnair ei tarjoa muuta kuin mehua ja vettä niin olisi mukavaa että edes voisi ostaa jotain vähän laadukkaampaa syötävää kuin nuudeleita!
Ilmainen kahvi olihan kiva. Lento myöhässä yli 2 h Hesan päässä odotettiin rappusia. Huh huh. On se vaikeeta!
Lähtö myöhästyi 55min. Oli lähellä että olisimme odottaneet 1,5h koneessa, mutta saivat uudelleenreitityksen.
Henkilökunta oli tosi ystävällistä ja muutenkin koko koneessa oli hyvin rauhallinen tunnelma. Tosin kone oli hyvin vajaa.
Ei mitään hyvää Finnairilla, ei edes ruokaa tai snackseja lennoilla. Ja lennot myöhässä, kuten tämäkin oli taas.
En voinut käyttää lentoa, koska se myöhästyi liikaa. Paha mieli tuli ja rahat meni. Kari
Kaikki oli OK. Ei parannusehdotuksia.
Lentokentällä saimme apua kahdesta pisteestä.
Tällä lennolle kaikki sujui hienosti. Henkilökunta toimi ammattitaitoisesti ja lentäjät olivat huippu ammattilaisia, nousut ja laskut olivat hallittua. Kiitos Finnair.
Jokin ongelma saapuessa jolloin bussikuljetus ja kävely toisesta päästä kenttää… kangasmaski käskettiin vaihtaa kesken lennon vaikka osa oli ilman saapuessakin koneeseen Lentolippujen kaivaminen oli haastavaa,sitten keksin liittää finskin appiin
Minulla oli aivan kova nälkä ja halusin ostaa lentokoneessa leivän mutta valitettavasti minä olen nuori enkä omista luottokorttia ja en saanut koneesta mitään koska normaali electron maksu kortti ei kelvannut eikä käteinen kelvannut..
Plussat: "Free movies"
Miinukset: "Free wifi. Better movie selection"
Plussat: "Everything was nice."
Miinukset: "Nothing to complain about."
Miinukset: "Service very cold and rare to find. For some reason finnair doesn’t announce boarding"
Plussat: "Crew is amazing"
Plussat: "Crew great."
Miinukset: "Seats too close together. Armrest on aisle could not be raised making exit almost impossible."
Plussat: "A350, smooth and quiet. Nice plane"
Miinukset: "Seats in business are a little crowded and close together. opening to get in and out of seat is minimal"
Plussat: "Larger airplane, good seat."
Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"
Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"