Halvat lennot Portsmouth

Plussat: "One sign had row 27> The other sign had 28 >"
Miinukset: "Mass confusion resulting in slow boarding."

Miinukset: "Always 1.5 hour late. The airport management does not care about international flight delays!!!"

Plussat: "All around quality Airline..."
Miinukset: "Redundant security checks, even at the gate area!"

Plussat: "Over all v good"
Miinukset: "Why prizes change at the time of booking?"

Plussat: "The staff is very friendly and helpful"
Miinukset: "Everything was good"

Miinukset: "The food wasn’t good and the service the palet wasn’t very good"

Plussat: "Attendants were very nice."
Miinukset: "The seats were so close. It was like riding on a transit bus. An 11 hour flight would be nice with just a few more inches between seats.. I don't expect real comfort in economy class but just two more inches would have been nice."

Miinukset: "Priority boarding was messed-up - no queue discipline was even attempted by the gate staff. The business class seats were uncomfortable and not comfortable to sleep in. The footrest was not long enough and the feet were dangling in the air. The blanket and bedding was provided almost 3 hours after take-off Worst of all was baggage handling. Our luggage was severely damaged. The handle to the suitcases was torn off. In addition the bags and the contents were wet when we received them in Boston. IT had been raining in Istanbul and it seems the bags were left out in the open. I've been trying to get Turkish to repair the torn-off handles but I'm constantly hitting a wall. I have filed a claim but the support staff sends extremely brief denials with no explanation."

Miinukset: "Haphazard boarding"

Plussat: "I traveled solo with 2 toddlers. It was obviously not the best flight I’ve had but the staff was super helpful. The flight attendant got me the changing table ready every time I had to change my daughter. And always they helped me to stay with one of my kids when I had to take the other one to the bathroom. They were really kind and offered many kids related stuff (headphones, baby care kit, kids travel kit, etc.) Plus the food was amazing as always in Turkish Airlines."

Miinukset: "The crew was not very warm and/or welcoming - they were short, impersonal, and kind of cold"

Plussat: "great food! competent crew. all efficient and good."
Miinukset: "an extra beverage service in the middle of the flight would be nice, but that's okay."

Miinukset: "This’s the worse airlines that I ever use in my life, in my way back to Boston I get to the airport 2 and half hours before my flight, it was so crowded outside the door, so I didn’t get to check in till like an hour and 10 minutes, Guess what! They didn’t let me in because they close the gate they said?? They have me payed for another thicket to I take the next flight They are so weird, even when you called the customers service they will do nothing for you, like they don’t live in our planet!! Trust me stay away from this turkish airlines"

Plussat: "Excellent food Friendly staff who are willing to help"
Miinukset: "Nothing"

Plussat: "It seemed like an old model airplain, didn't get enough space. It was so tight."
Miinukset: "Seats were terrible!"

Plussat: "It's all great. Recommended"

Miinukset: "Terrible customer service"

Plussat: "I like the food which were served, I like everything overal"
Miinukset: "nothing"

Plussat: "Crew was extremely pleasant and accommodating. The flight was very comfortable. Everything was done in a timely manner."
Miinukset: "As a business class passenger I wish our boarding process could have been better and perhaps separated from coach."

Plussat: "The tv because I got to watch a couple of movies"
Miinukset: "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"

Plussat: "I liked the movie options and the fact that we were given blankets and pillows."
Miinukset: "I was told in Vienna that I would be allowed to carry my Kindle onto my flight from Istanbul to the USA. I was not able to and had to wait in a very long line both in Istanbul and in the US. I understand the change in regulations, but it is important that all employees of Turkish airlines are aware of the change. We also waited one hour on the runway in Istanbul. Additionally, there was a small section of the plane which received food roughly an hour later than the rest of the plane. I was on this section, and was uncomfortably hungry by the time I received food."

Plussat: "Turkish Airlines has an excellent entertainment system"
Miinukset: "They used to have more legroom"

Miinukset: "Not enough room between rows. Can't recline seat if table behind is open."

Plussat: "LOVED the attention that was given to passengers that wanted/needed rest."
Miinukset: "Looked into purchasing 1st class because flight was 10hrs & it was insanely expensive. The poor peoples cusions need some up dating, they are uncomfortable & worn."

Miinukset: "It was an hour late arriving!"

Plussat: "Because it was my first time on Turkish Airlines I was a bit apprehensive but the experience was very positive. The crew was friendly, the service good, the food very good and the entertainment excellent. All my flights left on time and arrive on time or earlier. The airplane, an Airbus 300, was new and comfortable."
Miinukset: "The boarding process at Istanbul was a bit chaotic but the flight left on time. I guess the airport personnel knew what they were doing. Istanbul airport is big and modern. There a lot of nice shops, including Duty Free. One annoying thing was the large number of airport employees using these motorized transports, I.e. wheelchairs, bipeds, tricycles, etc, going at high speed. If you don't get out of their way they will run you over!"

Plussat: "Liked the food and service"

Plussat: "Everything"

Plussat: "It was a smooth flight. The meals were relatively tasty, and the in-flight entertainment was fun."
Miinukset: "Having been impressed on recent overseas flight using Turkish Airlines, I thought the standards they had previously practiced would have been implemented. Unfortunately, there were several customer service disappointments, from forgetting to include dessert with my and my daughter's meals to being made to wait nearly an hour for the interactive screen to be reset. And not a sincere apology or effort to resolve the problem."

Miinukset: "Turkish Airlines Lift off. Finally after the hours of waiting, standing, passport controlling we are on board. Blessed air conditioning freezes the cheery rainbow seats Tossed back with painful whiplash the nineties surround us again. Enter to find the changing table Dirty diapers and wipes for tiny asses Moan, itch, pick, cry, kick, kick, scream Mommy Mommy Mommy Mommy Mommy Decadent. Familial entitlement on a budget. Sit down to stares. Without doing anything So begins the ogling Not for beauty or glasses But because of his right to look in any direction he pleases. The drink cart comes by Soft drinks only Stuttered English behind Only a sweet belch of coca cola Released, bubbling an unfettered expression shared across all languages. (but do they share my disgust?) Oh to fly, to find a cab to drive in the big city."

Miinukset: "Staff was a bit rude"

Plussat: "The entertainment choices were quite good. Flights arrived more or less on time."
Miinukset: "Our departure flight (BOS-IST) was changed 6 weeks after our booking, so our 2.5-hour layover became 10 hours. This happened before in my past experience with Turkish Airlines. There were many babies and small kids, so the noise level was high. Not ideal if you want to get some sleep on the flight."

Miinukset: "Excellent service"

Plussat: "I am not a picky person to me every thing was great taking into consideration that you cant satisfy every one."
Miinukset: "Not every one can follow the speed of the way you announce things, remember your flight take people from different continents in the world Also not having some where to sit while waiting for the information of which gate to go it is very challenging. The AC was almost killing the older people not me but the older lady sat next to me complained all the time but it didn't work. I know it is the challenge difficult to solve however you can give them some advise. Find a private space to talk with sick people because some people might not be comfortable to talk in front of every one."

Plussat: "Cabin crew was courteous though they couldn't fix the issues."
Miinukset: "My seat would not recline. Some mechanical problem. Only beef meals were available, no chicken."

Plussat: "Food"
Miinukset: "Frequent announcements"

Plussat: "friendly crew excellent service good food"

Plussat: "Turkish Airlines is the best. Great food. An entertainment system that is really in a class of its own, especially on this flight -- large, crisp screens with lots to watch. Wonderful service. Great prices. I'll be back!"

Plussat: "good food, good service, comfortable large selection of personal entertainment personal toiletries friendly service usb ports on every seat"
Miinukset: "movies kept freezing or skipping even after restarting computers. slow boarding/gate security check in Istanbul caused significant delay"

Plussat: "I was impressed. It’s like ANA run by native New Yorkers - newish planes, really good food (including chefs running around in white uniforms with the tall hats!), solid in-flight entertainment, and no nickel-and-diming on drinks, but the staff can be cold. I would definitely fly again, especially if the alternatives are United or American."
Miinukset: "Turkish Airlines' hub airport, Ataturk International in Istanbul, is a chaotic, surly mess. Part of this relates to the fact that it is simply too small for the volume of traffic it handles, but I also believe airport management deserves some blame. Problems include: * Most arriving Turkish Airlines flights empty out on the tarmac, and then you are bussed to the terminal, adding at least 20 minutes to the process. Some departing flights to North America also require bussing from a distant gate. * Rescreening is inconsistent - once it was some guy standing by a door giving a cursory glance to passports of transfer passengers. Another time, hundreds of people going through a full laptops-out-of-bags-take-off-your-belts xray procedure. * Signage is terrible. Arrows pointing where to go are insufficient (such as exiting the international terminal from the transfer area) and most gates do not automatically show the next flight scheduled to depart. * Gates are shown on the main displays only 2 hours in advance max, and even then seem to change — I saw several people miss their flights for this reason. * Not enough toilets in the terminal and lounges. * Airport staff and concessions workers are surly. I would like to stress that Turkish Airlines (the dominant carrier at Ataturk) is actually pretty good when it comes to the flights themselves. But the airport experience really brings down the brand, in my opinion. My advice to those who have a long layover: Spend $25-$40 dollars to hang out in one of the paid lounges, which have more space, free food, Wi-Fi, etc. You need an oasis in a place like Ataturk."

Plussat: "The seats were very small. Luckily I had no one sitting next to me."

Plussat: "Amazing food: large meals, fresh Orange juice, homemade lemonade,"
Miinukset: "The entertainment system was very old, the picture was not clear at all, grainy and colours were washes out. The touch screen barely reacted, but at least there was a large variety of travel shows to watch, and at least one movie I did watch."

Plussat: "Food is the best ever on a airplane."
Miinukset: "I liked everything about flight. Food"

Plussat: "Service and food were great, and a friendly crew, and tickets were affordable!"
Miinukset: "We went on a trip to Berlin via Istanbul, everything was awesome except that the plane between Berlin and Istanbul on the way back was not equipped with TV entertainment."

Plussat: "Being this was a last minute business trip, I felt that the overall experience was positive."

Plussat: "Best airline ever. Very professional and well trained crew members!"

Plussat: "Entertainment system Online check-in and seat reservation"
Miinukset: "Flight attendants unresponsive to the point they wouldn't even come over. Food was so-so but not enough."

Miinukset: "Excellent"

Miinukset: "no food for vegetarian"

Plussat: "The crew was good. Now fast but good."
Miinukset: "The food was pretty basic."

Miinukset: "Wifi didn't work"

Plussat: "Food, timeliness, comfort"
Miinukset: "Not sure"

Plussat: "Delta, as always, comes through! Although my original flight was delayed, Delta provided the option to rebook on another DL flight at no additional cost. They made it super easy! As always, the crew was friendly, helpful and professional! Thanks!"

Miinukset: "WiFi didn't work"

Plussat: "Good seating, great food, good service."

Plussat: "small and uncomfortable"
Miinukset: "respectful size seat"

Miinukset: "Not getting turned around after flying in the air for an hour, having to get on another plane, and then landing at 4am."

Plussat: "Convenience. Smooth ride. On time. Great staff."
Miinukset: "N/A"

Plussat: "Nicer plane"
Miinukset: "One stewardess almonds mowed me down with cart"

Miinukset: "Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center."

Plussat: "Not comfortable and not helpful"
Miinukset: "Some rude staffs , not helpful"

Plussat: "On time and helpful staff."
Miinukset: "Very cramped seating."

Plussat: "Everything was really great"
Miinukset: "I can’t no say anything bad"

Miinukset: "Really rough landing"

Miinukset: "Late boarding and take off with no explanation."

Miinukset: "I was flying from CDG to LGD and my bag was lost, yet the baggage claim system showed it arrived...... Thankful I packed some essentials in my carry on. The bigger issue will be dealing with my medical insurance company to get medications replaced that were in the checked bag."

Plussat: "I am always impressed by the Delta staff. Top notch."
Miinukset: "The entertainment screens have an (older) head phone jack that many people do not have. The headphones available for purchase by the airline are of very poor quality. I also am surprised that airlines (not just Delta) continue to provide such low quality food options on flights. I think consumers would pay more for better options."

Plussat: "Me atendieron muy bien , tuve un excelente viaje"
Miinukset: "Nada"

Plussat: "Even though we were in the very back row, we did not experience a foul smell from the restrooms. This was a very nice relief. It is bad enough that the seats don't recline and there is no window in the very back row but prior experience with the added nausea of foul restroom order has been a serious insult to injury. In this case there was really minimal odor. Also since we are traveling as a family we are very happy that we were seated together. We have experienced the past that sometimes our seats will be fragmented and that creates major challenges when you are traveling with young children. However on this particular flight the ride was rough during both takeoff and landing, a lot of side to side shimmy. Also the cabin pressure varied quite a bit during landing causing all the kids to complain about some discomfort in their ears."

Plussat: "Loading process, seats and drinks were great"
Miinukset: "No TV on back of the seat but thankfully the ladies next to me were very entertained"

Plussat: "The TV selections"

Miinukset: "Change d for WiFi. Cheap"

Plussat: "I liked the WiFi and Movies. The flight crew was wonderful making a stressful retreat from Hurricane Irma a little better"

Plussat: "Clean and good size sears"
Miinukset: "Slow boarding, crew tires and it showed, pretzels no nuts,"

Plussat: "Efficient hop to Boston"

Plussat: "Modern plane from ATL to BOS. On board games were a fun distraction."

Plussat: "Free entertainment and free food was unexpected and very welcomed, especially given the trend of charging for more and more features."

Plussat: "They did eventually put out some small snacks and drinks (water and regular coke)."
Miinukset: "Small regional plane that was over 3 hours late in departing NY because of weather issues much earlier in the day. Delta did not permit any re-bookings to other delayed flights that were leaving in the intervening period, even though there were empty seats. Very frustrating."

Plussat: "Very professionals"
Miinukset: "N/A"

Miinukset: "Boarding in LA was. Mess"

Plussat: "It was my husband's birthday and the stewardess (red dress, long brown hair) went out of her way to make him feel special by bringing champagne, cookies and even chocolate once we were getting off the plane. I was very touched."
Miinukset: "The guy next to me was kind of smelly but was very nice."

Plussat: "The crew were nice"
Miinukset: "The wifi didn't work at all, the entertainment system wasn't working until they did a reboot during the flight"

Plussat: "I'm surprise that Delta airline serves free dinner for domestic flight, which is definitely a compliment. I would travel with Delta airline again"
Miinukset: "n/a"

Plussat: "Pilot got us back safe through some bad turbulence, the flight was shaky from start to finish. They gave extra snacks, were attentive to any needs. Would definitely trust Delta pilots again. Also with this being a connecting flight, it was nice that the group of five I was in was given an entire row to ourselves."

Plussat: "Flew delta a few days ago and this wasn't an issue but you've gotta do better on the wifi and tv front. Part of my decision to fly delta is entertainment."
Miinukset: "Wifi was too slow to stream (audio only) a live sporting event. No satellite tv for the entire flight with no announcement - I had to ask the crew twice what was up."

Miinukset: "No tvs."

Plussat: "On time departure and arrival."
Miinukset: "Cramped! Cabin crew not particularly friendly."

Miinukset: "All good"

Miinukset: "Same as above"

Plussat: "Good selection of movies available, but right half of touch screen was broken..."
Miinukset: "Flight departure was delayed almost 30 minutes for "baggage," but Delta still managed to leave many passengers' luggage in Amsterdam. Desk agent guaranteed baggage delivery within 24 hours. 4 days and 3 airports later, my bag reached my hotel. Fly Air France instead. The food is better and they won't lose your luggage."

Miinukset: "Family of 6 with 3 minors. Could not sit any of us together."

Miinukset: "After a grueling 14 hour flight back to the states from Asia, got notification that my Delta flight was further delayed an additional 3.5 hrs from the layover of 2hrs, so I was at the airport for a good part of the day and did not get home till midnight. Altogether 24+ hrs of no real sleep. To add insult to injury, a Delta representative called and apologized, offering a $100 voucher or gift certificate. Raised expectation that they might actually do the right thing. I then received a Delta email that says "Your day just got better", except there was nothing but ads and enter to bid for things. Overall bad experience when I really needed them to get me home on time."

Plussat: "Great flight"

Plussat: "Very enjoyable trip."
Miinukset: "Nothing"

Miinukset: "no food. no entertainment"

Plussat: "Seat assignment very comfortable!!!"
Miinukset: "N/a"

Plussat: "Great customer service"

Plussat: "Generally there was a king of a "good buzz" among the passesgers Appreciated the good budget value. It made the trip to see my daughter possible"
Miinukset: "I don't have any negative feelings"

Plussat: "The Delta terminal at La Guardia was amazing I felt like I was back in Singapore , I had my choice of really good food ranging from Italian , German , Japanese and some American places all of which sounded good the prices were a bit expensive but that is just airports !"

Miinukset: "They left my bag off the plane. Ridiculous."

Miinukset: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Plussat: "Helpful and kind crew"
Miinukset: "I wish there was WiFi"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "The crew was amazing and the food was great."
Miinukset: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Plussat: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "The crew!!"

Miinukset: "No reading light in my seat..."

Miinukset: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Plussat: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Miinukset: "I would have to dream something up."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Light snack and complementary wine"

Plussat: "Crew was excellent -kind nice and very attentive"
Miinukset: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Plussat: "punctuality of boarding and flight time"
Miinukset: "attitude of crew in business class: no sense of true hospitality"

Plussat: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Miinukset: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Miinukset: "Customer service"

Plussat: "Very friendly crew going out of way to assist in making trip comfortable"
Miinukset: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Plussat: "Flight crew was fine. Food was good."
Miinukset: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Plussat: "Good Experience"
Miinukset: "Nothing much"

Plussat: "Booked extra room seat which gave me good room for seating"

Plussat: ".Very much on time with pleasant service."
Miinukset: "Can nit find much fault fir a short run!"

Plussat: "Very friendly crew"

Miinukset: "They stole my money"

Miinukset: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Miinukset: "Dutch sub titels would be nice."

Plussat: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Plussat: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Miinukset: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Plussat: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Miinukset: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Miinukset: "The bags where damaged from the staff"

Plussat: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Miinukset: "See above"

Plussat: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Miinukset: "Nothing. This is filler text to meet min characters."

Plussat: "It was a short flight so it was O.K."
Miinukset: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Plussat: "Service was good"
Miinukset: "Delay"

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "It was very comfortable"
Miinukset: "The crew was great"

Plussat: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Miinukset: "Only 1 drinks round on a 3h flight."

Miinukset: "Stranded for 48 hours in Africa. Missed 3 flights due to complete incompetence, truly a horrible experience."

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."

Miinukset: "My Kosher meal never made it on-board. The cabin (and the airport) were way too cold"

Plussat: "Service - Crew"
Miinukset: "Nothing"

Miinukset: "The food was inedible--from the chopped RAW potatoes to the slimey, tiny bit of pale turkey. It must have left a foul taste for the crew, too, since they were cold and unwelcoming."

Miinukset: "No food or entertainment on this short flight, which I wouldn't expect. No way to not rate these items on the survey."

Plussat: "Uudet elokuvat."
Miinukset: "Ei wifiä."

Miinukset: "Ei wifiä."

Plussat: "I liked boarding was easy and quick. I liked the space I had in economy class for my legs."
Miinukset: "I didn't like how I had to fly from Germany to Amsterdam to London. but for the fare, I guess I can't really complain"

Plussat: "The crew on this flight was great and there were lots of current movies to watch"
Miinukset: "Why do the airlines makes you walk through first class and then premium economy to get to standard economy? That is a set up for failure."

Miinukset: "food and drink is a nickel and diam which doesn’t go with the brand."

Plussat: "Terminal security staff very attentive."
Miinukset: "Boarding was very crowded."

Miinukset: "Overall, too many people crammed onto one aircraft."

Miinukset: "Chaos on last leg Total chaos Was shoved and pushed while waiting to board They need some boarding system Zones or numbers"

Miinukset: "Rejkjavik aiport is woefully undersized and understaffed to handle the volume of passengers connecting through to other destinations. Jam-packed waiting areas and walking aisles and long queues in restrooms and refreshment areas. A lovely building, but not a pleasant experience at all."

Miinukset: "Old plane. Broken seats. Boarding by bus and stairs."

Plussat: "great service, no complaints whatsoever."

Miinukset: "See above."

Miinukset: "The airport was too small for the number of flights going through. It was just a mass..."

Plussat: "Service on the plane was excellent."
Miinukset: "Reykjavik airport is rough! It is very crowded and boarding was chaotic."

Miinukset: "Our seats were reassigned at the last minute (upon boarding) to seats that couldn't recline at all. The people in front of us could recline their seats fully, giving us no room whatsoever to move. We had no room to even rest our heads on the table or cross our legs. It was very uncomfortable. Had I known the seating was so uncomfortable, I would not have flown this airline. These were not the seats we selected earlier, so we were taken by surprise at being given such terrible seats and offered no options. I will not fly this airline again."

Plussat: "They got us from A to B safely...I am grateful. But not a very warm and friendly bunch!"

Plussat: "Crew was nice, we were timely and the pilot was very engaged with the passengers via intercom"
Miinukset: "There really isn't a great system in place for boarding, everyone is called at once and it's an annoying free for all."

Miinukset: "No snacks."

Miinukset: "too many flights landed at KEF at one time. the iceland customs could not handle all the flights at one time. it seems like the idea/plan to make iceland a primary stopover location was done without determining how many flights could descend on the terminal at one time. i was in a line that was almost all the way down the terminal. we truly were processed quickly - but it gave many around us a lot of stress over thinking they would miss their connecting flights. since i had done this before and the exact same thing happened (too many to process in too short a period of time) i reassured the people around us that icelandair holds the connecting flights until all people were processed. it gives a bad look to iceland and icelandair and i am sure could be remedied by changing some arrival/departure times. again, the idea of having iceland be a primary stopover to put them 'on the map' and glean the revenue from the potential travel is excellent, great marketing strategy - but is iceland air shooting them in the foot if they have implemented this plan without the infrastructure - please pass along to iceland- a country i really loved when i visited before this marketing plan!"

Plussat: "Crew was pleasant."
Miinukset: "Line up for boarding was not organized, people were jumping the line. Boarding was not called by seating."

Miinukset: "4 hours in plane without take off, grounded! spoon feeding the 30 minute delays"

Miinukset: "Long delay because of weather"

Plussat: "Kind staff. Free coffee."
Miinukset: "Witnessed onboard dispute between passenger and a minor passenger over the child's instrument case which was in the older passengers' overhead storage. Also seated next to large family group was difficult."

Miinukset: "no snacks!"

Plussat: "We were delayed about an hour and half, waited on boarding line, which were not controlled and people kept cutting in, buses to tarmac in freezing cold, no Agent at baggage recheck with short connection. They crew turn off air way too early in the cabin. People are in winter gear and cabin temperature is not comfortable. On the way to Iceland, it was too warm on the plane for the entire duration."

Plussat: "Spent two hours after boarding before takeoff... plane desperately needs more air circulation and a lower thermostat point."

Plussat: "Ain't like them at all"

Plussat: "direct service"
Miinukset: "reservation process by Kayak was the worst....I am moving on to google flights."

Plussat: "Everything"

Plussat: "They were on time."
Miinukset: "I had booked seats early and they had changed them so that my husband and I were not sitting together."

Plussat: "see above"

Miinukset: "!"

Miinukset: "The service wasn't very good, the seats were marginally comfortable and the food was just Ok. Expected more from Business class considering the price of the ticket."

Plussat: "The Reykjavik airport was clean and had nice facilities"
Miinukset: "The customer service was very poor on the plane. During the time that my mother requested a drink on the plane, the flight attendants walk right past her and did not even initially acknowledge her presence. I found that to be very rude and unprofessional. I was also very disappointed to find that we were not given food on the five hour flight. That was very inconvenient and I have never experienced that on any other airline in my 22 years of life. It is safe to say that I will NEVER be flying with Iceland air again."

Plussat: "Price and the fact that they waited to take off until we arrived from Copenhagen"
Miinukset: "Boarding is awful - just a mad rush of people!!"

Plussat: "the plane got us to our destination close to on-time"
Miinukset: "no seats in the airport; barely enough room to stand; long wait for boarding and totally confusing/interfering messages on airport PA system; chaotic boarding "process"; had to walk out in rain; MUCH more troubling were the elderly and handicapped people who also had to deal with this mess... many of them were in obvious physical pain. unconscionable; entertainment system kept cutting in and out, working for a while, going dark, coming back, then finally dying for good; this took up a great deal of the crew's time; nobody bothered to make a cabin announcement"

Plussat: "See above"

Plussat: "Icelandair service"

Plussat: "Same as above"
Miinukset: "Same as above"

Miinukset: "We were seated at an exit seat which was fine other than the window seat being very, very cold."

Plussat: "same as above"

Plussat: "Crew, seats, duration"

Plussat: "Attentive stewardesses! Lots to buy."

Plussat: "I love the price!"
Miinukset: "My chair was broken and wouldn't recline."

Miinukset: "Lost luggage (for the second time on the way back!)"

Miinukset: "Boarding was a bit awkward"

Plussat: "Same as above One more note. On the outbound flight of this trip we had a three hour delay in Rekyavik as they repaired the plane. We were disappointed but not angry at this delay because nobody wants to fly an unsafe plane. But communication during that period was poor."

Miinukset: "On time!"

Miinukset: "I ordered an oatmeal, it was really disgusting! I had to beg for a blanket! Movies were mediocre....."

Plussat: "Had plenty of legroom. They provided an Ipad with some movies and games because my TV was broken."
Miinukset: "My TV was broken"

Miinukset: "No food, same old entertainment, plane was not as hot as it was on my flight to REK but seats were very small and uncomfortable."

Miinukset: "the crew and food..they should inform passenger during booking that they av to buy there food."

Plussat: "Plus a very nice airplane"

Plussat: "Gorgeous sunset and listened to Icelandic artist Sigur Ros (which I don't believe you offer, actually- you should!) as we flew in to Reykjavik- made me want to come back and get to know the place"
Miinukset: "Crew didn't check thoroughly when collecting trash or asking about drinks. It was frustrating to feel ignored. Free food makes a world of difference, even if it's just snacks!"

Plussat: "Cheaper"
Miinukset: "Less delays"

Plussat: "All was ok"
Miinukset: "Flight delayed and slow boarding"

Plussat: "The crew tried well enough"
Miinukset: "The main course"

Plussat: "Quick flight"
Miinukset: "Had to exist and renter via departure and go through security again because there was no direct transfer, it was horrible having to go through security again."

Plussat: "Crew was great and the seats were very comfortable."
Miinukset: "Never had to take a bus to and from plane, so that was different."

Plussat: "The food was great"
Miinukset: "I have not gotten my baggage for my flight I have been here 3 days after I landed"

Plussat: "Fast trip"
Miinukset: "No internet"

Miinukset: "Website for vueling down which prevented me from requesting refund. Now what?"

Plussat: "Crew"
Miinukset: "Seats are like deck chairs with no leg room"

Plussat: "Quick boarding with the baby, very helpful friendly staff"

Miinukset: "Worst experience I've ever had. I've been traveling for years but never experienced an airlines this unprofessional. I have received 4 emails which all said my flight had a 3 hour delay but did not notify me it will be on time until 20 minutes before departure from Barcelona. Of course, I Went to the information desk to see if they can still board me on the flight but they said no although it still didn't leave. They charged me 115 Euros a ticket but ONLY accepted cash. I was not flying alone and it didn't carry hundreds of euros with me. I had to wait hours just for the exchange to open. The crew at the information thought this was hilarious by the way, particularly the supervisor who had an extremely cheap red hair dye who refused to give me her name then put a scarf over her name tag to hide it. After I thanked the man who was helping me, she naturally yelled from across the information desk "HE SHOULDNT DO THIS!!!!" ... I said thank you? NEVER FLY THIS AIRLINES! I hope they get their act together before this airlines goes out of business!"

Plussat: "Nothing"
Miinukset: "Flight was almost 4 hours late which caused us to miss our next flight. The only compensation given was a 6 Euro snack voucher per person. Worst flying experience of my life."

Miinukset: "Our flight was delayed by over 3 hours but we were never properly informed as to when the flight was actually leaving. Therefore instead of being able to sit in a restaurant comfortably waiting. We had to sit at the gate."

Plussat: "Seems they dont care others customers who do not speak Spanish...!!!!"
Miinukset: "Poor serrvices and attitutes towards other race/ Asian American"

Miinukset: "Rude attendant at the gate"

Miinukset: "I can't even begin to describe the horrendous experience..."

Plussat: "On time"

Miinukset: "Had to wait on crowded bus for 20+ minutes and we were not told why."

Miinukset: "overbooking, rude staff"

Miinukset: "It was late and no one told us anything... until we were close to landing that's when the pilot told us why they were late one hour at the gate! unacceptable!"

Miinukset: "An hour late to take off, then the captain didn't turn off the seat belt sign for another 45 minutes in clear skies. My friend had to use the restroom but the flight attendants locked them and yelled at her everytime she tried. Very rude."

Miinukset: "small plane delayed both ways no information as to why. Rude staff"

Plussat: "An employee walked down the line, scanned tickets=fast process. The lines were designated by row seating."
Miinukset: "I'm 5'9" & knees hit the chair in front. No complimentary water or coffee. EVERYTHING was a charge. Broken armrests & other materials."

Plussat: "Nice crew"
Miinukset: "Unconfortable seats"

Miinukset: "Sits are not comfortable"

Plussat: "Comfortable seat, helpful check in agent gav me a good seat. For a "low cost"airline it was better than most regulars ."
Miinukset: "Child in seat in front coughed and sneezed constantly. I wished his accompanying father had made him use a hankerchiff. Could airlines not advise sick passengers to use tissues or even masks to avoid spreading germs?"

Miinukset: "They lied to us that the connection flight from Barcelona to Tel Aviv was canceled and therefore we must stay at Granada. They also said they could not fly us to Barcelona because all the hotels there were full occupancy (sounds absurd). Only after we insisted on flying to Barcelona we discovered that the flight to Tel Aviv took place as usual. To this day, I do not know why an airline needs to lie in such an ugly way. Note that this was not a misunderstanding or language difficulties. The English of the airline team and mine is excellent. This behavior is dismissive, irresponsible, and embarrassing"

Plussat: "The fly was delayed 45min. The spaces between seats are to small I ask for a soft bread sandwich and the staff tell me is assigned for another customer and i need to choose another one Overall was ok"

Miinukset: "Long delay"

Miinukset: "Not much leg room."

Miinukset: "Apparently Vueling, Iberia's cheap cousin, saves a middle seat in row 1 and charges more. A lot more! I was pressured in Helsinki into letting Swissair, the contracted boarding agent it seems, fill that seat, 1/2 of which is what you get for paying 'business' in a plane that has all economy seating. There was no logic or ability to board before economy and indeed my boarding pass stated economy. The woman that was added to the oversold seat got intoxicated and was half in my seat. I will never fly this again and it's not worth the stress to fight for some refund but I was taken advantage of with charging me a 300+ euro seat for this joke of a flight in a "better" level of service."

Plussat: "Somewhat friendly crew."
Miinukset: "We had to pay extra to check-In our luggage only for Vueling airlines to lose my friends luggage. They did not even make us feel like they would do everything possible to find it and it ruined the rest of our trip. My friend ended having to buy everything from underwear to shoes to clothes. Not only did it take time and energy to find clothes for her but it was very costly. I've flown MANY airlines and have never had deal with lost luggage so I was expecting more from the airline to do everything possible to located it or compensate us for their mistake, especially when we had to pay an additional $50 USD to check-in our luggage (that ultimately ended up lost). I would not recommend this airline."

Miinukset: "EXTREMELY cramped. Worst experience since Ryan Air."

Plussat: "Nothing."
Miinukset: "Worst experience ever. Will not fly with them ever again. Avoid at all costs"

Plussat: "Main door closed 10 minutes early; fast luggage retrieval in Prague"

Plussat: "Did not communications belligerent passenger"
Miinukset: "Small sears cattle car"

Miinukset: "Annoying woman who talked loudly for three hours :)"

Plussat: "Cheap flight"
Miinukset: "You had to pay fo water..."

Miinukset: "The crew were very rude, there was no more overheard space in the cabin so two people in our party had to check their luggage, the washrooms at the rear of the plane were out of order and the they were out of three quarters of the food on the menu - effectively nothing to order!"

Plussat: "brand new plane - very clean"

Miinukset: "The issues started when I tried to do my on-line check-in 24 hours before (as is normal with other airlines), only to be told that there were no more seats available for on-line check-in (but would magically become available if I paid a fee). As my company was paying for the flights, getting the fee reimbursed would be a pain in the neck and I decided to just check in at the airport as the system suggested. Only to find out that they could not assign me a seat until I could talk to an agent at the gate, and that the aircraft was overbooked and I may not end up flying at all that day. I make my way quickly through security and rush to the gate and stand at the counter for a long time to make sure I get a seat (thankfully). Only to find out that the aircraft is delayed. In the end, I made it to my destination OK albeit a bit late, but I think Vueling has set the bar really low if the passengers should feel thankful about just getting there safe but late."

Miinukset: "Both flights were delayed. The flight from GVA to BCN was on a plane whose seats don't have the nets to hold objects, which I have never seen in the ten years I have flown. On the same flight I did not like the attitude of the head of cabin services, who treated me and another passenger with a fast, rude attitude."

Plussat: "It was a 1 hour flight with no delays at all, we received everything we expected from it"

Plussat: "None of it. I understand it's a budget airline but there was just no hospitality."
Miinukset: "The attendants didn't do much to resolve issues. I was last on the plane and had one carry on bag which there were no rooms in the bin. She just shrugged, and told me to try and fit it under my seat, which by the way was too big, then she told me to just hold it on my lap. Everything that she said, and asked me to do was a full violation of what airline safety calls for."

Plussat: "Heard average things about Vueling after booking but our trip went smoothly. I'm sure it depends on the nature of the activity at the airport on any given day, but for us it was good."

Plussat: "Air conditioning"
Miinukset: "Flight was delayed"

Plussat: "Reasonable efficient low cost airline"

Plussat: "Leg space and the staff"

Miinukset: "Seats"

Plussat: "crew"
Miinukset: "the 2 hours delay and then it was very rough flight"