Miinukset: "Food was not fully prepared. potatoes were hard."
Miinukset: "Very long flight"
Miinukset: "I could put my seat down, the button wasn’t working.."
Plussat: "Crew was amazing and seats were comfortable."
Miinukset: "Tv screen didn’t work very well. ( picture was fine but the function buttons were terrible)."
Plussat: "A very quick flight, but the crew was quite friendly!"
Miinukset: "I would have liked for there to have been a gluten-free snack available."
Plussat: "Lufthansa always great. Comfortable seats, good and safe service."
Miinukset: "Flight late more than 3-4 hours on Frankfurt. So upset. I will never and ever try with Frankfurt again. I bought shortest way ticket to pay more money but unfortunately flight late about 3-4 hours. Money trap. I would love to have another free flight or I will post the tickets on facebook, Twitter and etc... To make a terrible flight reputation."
Plussat: "Seats were good."
Miinukset: "Frankfurt airport was bad. Too hot and poor organization. There was no place to sit and we were not allowed to go to the gate where sitting place was available."
Miinukset: "The bathrooms really needed more care in this trip, VERY different from my trip to Brazil."
Miinukset: "I didn't get the seats I selected during the check-in. An hour after check-in, I received different seats, 10 rows away from the original seats. Too bad!"
Miinukset: "Better entertainment"
Plussat: "The economy seat was surprisingly comfortable"
Plussat: "It was really nice having the bassinet for our little one."
Miinukset: "My wife encountered a rude attendant after simply getting up and asking for water."
Plussat: "Not much compare to other airlines"
Plussat: "I liked that we got served a lot of snacks and food :)"
Miinukset: "Nothing honestly! Smooth flight :)"
Plussat: "The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean."
Miinukset: "Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?"
Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."
Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."
Plussat: "The food out of everything"
Miinukset: "Customer service , the air craft , the blankets"
Plussat: "Food was good but it would be great if we can select more options online before boarding the flight. Beverages were served without ice and you have to ask for ice cubes every time"
Miinukset: "AC in flight from Seattle to Delhi was at high temperature so we didn’t use any blankets or were not comfortable enough to sleep"
Miinukset: "Online check-in did not work. When I checked in at the airport, I received only a middle seat."
Plussat: "Everything especially the food and the friendly stewardesses!N"
Plussat: "Crew was nice."
Miinukset: "This was an emergency trip to see my mother who was in the hospital. The flight was delayed so I had no option but to board the next day since I wouldn't be able to make it to the connecting flight in Frankfurt. They couldn't give me another connecting flight since it was all full. Because I booked my ticket only hours before my flight, they said it might not be possible to fulfil my meal request since there's a 24 hours cut off. However, now I had to cone back to the airport and take the next days flight which gave the airline more than 24 hours from my original meal request. I still did not get the meal I requested, the crew didn't know about it and didn't have any to spare. This was my first time flying Lufthansa, I probably won't try it again."
Plussat: "Visa for India was not checked in Denver. Landed in Frankfurt and discovered that the visa was expired. Stuck in Frankfurt for 3 nights until new visa was issued. No babes the entire time I was in Germany. Arrived in Mumbai after paying the $350 US change fee and no bags. Bags finally arrived on Monday at 9AM Without clothes, toiletries and medications for 6 nights. Now I am delayed and will probably have to pay rebuke and fare change to extend my stay here."
Miinukset: "No problems average flight slight delays."
Miinukset: "Leg room was less"
Plussat: "Smooth flight"
Miinukset: "Movie selection is very limited"
Miinukset: "Unorganized boarding. Back of the plane seats should be boarding first, after babies and old people. I was stopped by the people in front of the plane putting away their luggage and standing in the aisle."
Miinukset: "no tv and long flight. Food was terrible."
Plussat: "Accurate. Friendly."
Miinukset: "My suitcase weal broke during the flight!!"
Miinukset: "The food is not tasty"
Plussat: "Comfort, food, service - all were superb."
Miinukset: "Can't think of a thing."
Plussat: "The crew was spectacular. They had 20 crew members."
Miinukset: "Our luggage did not arrive at our final destination of Madrid. It was awful. Also, after many passengers, including us, had fallen asleep, they woke us to put our seat backs up so the people behind us could put their tray tables down."
Miinukset: "The lost luggage for 4 days and a lot of thing were missing from the suitcases."
Miinukset: "This flight was late and because of that we missed connecting flight to NY!"
Plussat: "Flight was on time. They served a light snack in spite of being a very short flight."
Miinukset: "I liked everything."
Plussat: "I enjoyed the meal service, drinks and entertainment."
Miinukset: "My final leg of the trip was delayed by 3 hours, making us sit on the plane. I missed my connection in Minneapolis. Not happy because the airline did nothing to help me get home."
Plussat: "The food was okay and the crew did their best to make us comfortable once we were on board. We flew business class, so that was probably a factor."
Miinukset: "Everything else was horrible. When we got to the airport, they didn't even know we were coming. They sent us to two other airlines, assuming we were flying with a partner airline, then tried to shift the blame onto Kayak. When -- and ONLY when -- we pointed out that we'd actually booked directly through Condor and Kayak had only served as the intermediary, they gave us a direct line to call. Then their agent said "You can't always trust the people at the desk, you know." Oh, really? If I can't trust your own agents, who can I trust, exactly? It turned out that we had an initial flight to Minneapolis, which was NOWHERE on the itinerary, on Sun Country. The Sun Country folks, thankfully, were enormously helpful and we made our flight with 2 minutes to spare. But it doesn't end there. We'd paid for business class all the way, but only got it on the interseas portions of our flights. And they lost our luggage on the way home, to boot. Take home lesson? NEVER FLY WITH CONDOR. I'll walk to Europe before ever booking with them again. And I'll make sure that all my friends and colleagues, all of whom travel extensively, know of our experience."
Plussat: "Crew was friendly. Received very filling meals. Free movies available for watching."
Miinukset: "We sat on the runway for over an hour with no explanation as to what was happening. At least overall, we only arrived half an hour late."
Plussat: "On time"
Miinukset: "They ran out of food choices, so I had to go with mushroom pasta."
Miinukset: "Seats recline too much. When the person in front of you reclines his/her seat, you feel like you're in a tunnel with the seat back just inches from your face. However, the flight attendant was very kind and asked passengers to lift seats for the main meal, which was very nice."
Plussat: "The flight itself was fine."
Miinukset: "Getting to LHR early for. 6:30 am flight was no use since they don't have any departing flights between 11pm and 6 am. So we were stuck in the lobby for hours until ticket agents arrived at 4 am. There was one open coffee shop however. Then we waited for security to arrive at about 4:30 am to get through and it was quite a slow shake down. One through there were no restaurants open until 5-5:30 am. The flight itself was fine. Facilities at Frankfurt were minimal with toilets offering only one stall each. While standing in the long queue a lady and her young daughter were rudely ushered out by the male custodian for cleaning, and then it could not be used for another 10-15 minutes."
Plussat: "Priority economy class had enough legroom, larger screens, more space to stretch, even water bottle on a side."
Miinukset: "The flight was cancelled, I waited on the service center line for over 3 hours and in the end had to take a 8hr train ride in order to get to not completly miss my sailing trip. I arrivd to my boat 10hrs late when I was scheduled to take a 1.5hr flight and would have arrived 5 hours early."
Plussat: "Good in-seat entertainment"
Miinukset: "Uncomfortable seats Mediocre Food"
Plussat: "Professional crew, easy travel."
Miinukset: "Close seating."
Plussat: "With a long flight, just not enough seat or leg room for coach."
Miinukset: "Cramped seating."
Plussat: "good seats."
Miinukset: "crowded smelly gate, horrible seats, overcrowded bus out to the plane, which was late. to be fair, this is probably not Lufthansa's fault, unless their arrangement with Tel-Aviv airport always results in these awful gate assignments. we then stood outside on the tarmac on those external roll-up stairways. for a good 15 minutes. waiting to get inside the plane. Full sun exposure in the middle of summer. no sign of the crew. WHY."
Plussat: "Clean, good pilots and quick"
Miinukset: "Food was bad"
Almost the only airline that offers free coffee and bread even in short 1 hour flights
Kiire oli nousuun mut kerettiin ksikki hyvin
Plussat: "Crew was great, on time flight, clean plane."
Miinukset: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."
Plussat: "Terrific hot breakfast in bus. class"
Miinukset: "Window did not darken like the others."
Plussat: "Services is good ."
Miinukset: "Food can be better"
Plussat: "Loved the smooth ride."
Miinukset: "Bathroom was pretty nasty"
Plussat: "Pleasant crew. Appropriate and efficiently served snack."
Miinukset: "Boarding and disembarkation were slow."
Plussat: "Flight and the crew!"
Miinukset: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Plussat: "KLM STAFF WERE VERY PROFESSIONAL"
Miinukset: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Miinukset: "Crew members in Amsterdam were very rude and disrespectful"
Plussat: "The crew was pleasant"
Miinukset: "Baggage checkin & flight boarding was slow & disorganized."
Miinukset: "I congratulate the KLM crew!"
Miinukset: "Travelled business class and was ace experience"
Plussat: "Crew were great"
Plussat: "General flight journey"
Miinukset: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Miinukset: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Plussat: "Overall KLM experience is good"
Miinukset: "Food quality was mediocre for a business class flight."
Plussat: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Miinukset: "Not having to walk outside in Edinbur4gh to board the flight."
Plussat: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Miinukset: "The earphones could have worked!"
Plussat: "My seat at the window was great and the staff really friendly and courteous!"
Miinukset: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Plussat: "Lovely crew, very helpful"
Plussat: "On time and friendly crew"
Miinukset: "Boarding needs improvement"
Miinukset: "lost baggage"
Miinukset: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
Miinukset: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Miinukset: "Our lougage did not arrive"
Plussat: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Plussat: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Miinukset: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Plussat: "Comfort was better than on the previous Dash-8. Food was OK."
Miinukset: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Plussat: "kLM staff was great."
Plussat: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Miinukset: "Can't think of anything."
Plussat: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Miinukset: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Miinukset: "They have mabaged to lost my luggage"
Miinukset: "The streaming service didn’t work"
Plussat: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
Plussat: "My bagage broke"
Miinukset: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"
Plussat: "The food and the punctuality"
Miinukset: "The technology in interteiment is not touch screen"
Plussat: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
Plussat: "The flight was great."
Plussat: "Cabin Crew was awesome."
Miinukset: "Entertainment System was not working and no Non-veg food option in flight."
Plussat: "The sandwiches were simple yet just the right touch, on all four flights."
Miinukset: "old plane, tight and uncomfortable"
Plussat: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Miinukset: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Food was not tasty. One glass of wine should be free
Very nice flight! No complaints
Our original flight was canceled. No effort was made to notify us. If I had not checked to confirm my flight we would have shown up to a canceled flight. We asked to be at the airport 3 hours before our flight, but the SAS check-in staff didn’t arrive un two hours before our 06:45 flight. So it was totally unorganized.
Plussat: "Ontime and efficient boarding with polite crew."
Miinukset: "Nothing to improve. I slept the whole flight so couldn’t evaluate all aspects."
Miinukset: "No food, no entertainment. Ridiculous!! Not even a damn sandwich!!"
Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"
Miinukset: "Seats weren't that comfortable."
Plussat: "Flight attendants were kind and patient and attentive. Older plane had more seat room, and the food selection was tasty and reasonably priced."
Miinukset: "No entertainment options beyond airline magazines, but it was to be expected on a European flight under 3 hours"
Miinukset: "My connecting flight was late and it was confusing where I needed to go from customs to catch my next flight. More info available on the app would have been helpful"
Plussat: "The in-flight entertainment options were good."
Miinukset: "My seat was broken and when I alerted the attendant, in a rude tone, she replied “what do you want me to do?” Not exactly the friendliest experience. It was only compounded by the fact that when we were landing, another attendant insisted I put seat completely upright, and when I told her it had been broken the entire trip, she began forcefully shoving my seat. Not awesome."
Miinukset: "Food was pretty atrocious. Before having this flight I tried many times to book a special meal but their website is nearly impossible to use. So on the flight I was given two options of fish or mexican beef. Mexican beef meant slow cooked beef in a salty brown sauce with 2 kidney beans. Yes 2 kidney beans. With potatoes carrots and broccoli. Entertainment was pretty lacking. Not a lot of options. Also it was freezing the entire flight."
Plussat: "Fairly new plane."
Miinukset: "Only airline that made us check in our luggage; and charged us an exorbitant amount (+/- $90 per luggage) in doing so. No customer service at all. 1st attendant wouldn’t let us check-in at the counter, and 2nd attendant made us check in our carry-on despite it only being 2kg over. We could’ve moved some items around. When we boarded the plane, we saw multiple people whose carry-on looked suspiciously over the weight limit. We felt singled out. It was obvious that this airline only cares about profit and does not care about the customer. Attendants were rude and not helpful. Needless to say I will nit fly with this airline again."
Plussat: "Everything was done quite well - not too fussy. Limited free drinks options on a transatlantic flight perhaps being the only possible complaint."
Miinukset: "Limited free drink options on a transatlantic flight."
Plussat: "On Time, Friendly,well maintained equipment"
Miinukset: "No free drinks inner Europe...except water"
Plussat: "premium economy"
Miinukset: "nothing, it was great!"
Miinukset: "Wound up having to pay 150$ for checking 2 bags. Almost more than the tickets. Feel ripped off. Don't remember the web getting a chance when i ordered the tickets to purchase at a lower rate. SAS said, since i bought the tickets through a travel agent, there was nothing they could do. Next time I'll buy tickets directly from SAS."
Plussat: "Great flight, on time great crew."
Plussat: "Seat was much more comfortable than the first flight, flight attendants were more polite, food was ok, entertainment was adequate, overall not bad."
Miinukset: "No major complaints on this flight."
Plussat: "There was absolutely nothing I liked."
Miinukset: "We didn't have a flight. Our flight was canceled at the airport. We were told 10-15 minutes after our boarding time that there would be a delay, but we should check back in 45 minutes. So, we never made it to Stockholm to take that flight back home."
Plussat: "My Plus ticket brought me an excellent cold lunch despite the shortness of the flying time (only 1:10). The seats need more recline!"
Plussat: "They did what they could..."
Miinukset: "Delay change of tire. Missed next flight Frankfurt- Dallas."
Plussat: "Liked 2+4+2 seating"
Miinukset: "When passengers in front of us kept their seats reclined the entire trip, couldn't move, difficult to get in or out of seats. Had to ask flight attendants to ask them to raise seats, at least during meal service. Food was worst of any international flight we've been on and we fly internationally several times a year. Very poor selection of movies and map was not working this flight."
Plussat: "Awesome seat with great leg room for a tall person. The whole flight went quickly and enjoyed the crew and flight"
Plussat: "I mean, it was how a flight should be, painless."
Miinukset: "Missed my flight due to weather east coast"
Plussat: "The flight was very comfortable. I came to know this after I feel asleep instantly after take off."
Miinukset: "Missed connection was re-routed by United directly to FRA"
Plussat: "This flight was also one of the best I have taken. I enjoyed it very much."
Miinukset: "It was a little upsetting to see and hear one of the crew members be a little nasty with my sister when he asked her about the meal. She misunderstood and asked for chicken andvhe was quite nasty when he corrected her and gave her the two options."
Plussat: "Smooth flight with friendly crew"
Miinukset: "Small plane"
Plussat: "the plane arrived"
Miinukset: "booking Boarding comfort Food service"
Plussat: "Couldn't ask for a better flight. Was nice and smooth with great service. Thanks for bringing me home safe."
Miinukset: "SAS has one of the worst boarding procedures and not enforcing it. Flight was delayed an I almost lost my connection in CPH. and it has the narrowest legroom of all Star alliance flights. my flight from stockholm was delayed and there was a massive queue at border control and no SAS or CPH airport staff to organise to get PAX through faster so they dont miss their connection I had to fight my way through the queue otherwise I would have lost my connection"
Plussat: "The flight wasn't late and didn't crash."
Miinukset: "I paid for a business class ticket and was jammed in like a sardine no different than economy, then told "you get a lunch for free". Hundreds of dollars more for a $5.00 lunch is NOT why I booked business class!"
Plussat: "Fine, uneventful flight."
Miinukset: "My luggage was lost. They are unable to track it. If it is not found within five days, then they gave me a number to call. I'm very unhappy."
Plussat: "Food was good."
Miinukset: "Had to pee."
Plussat: "Nice crew"
Miinukset: "The flight is very noise they never turn off the lights and close the windows so it's very hard to try to sleep."
Miinukset: "Rated low on food and entertainment because they didn't have any of such items... Not because they were bad."
Plussat: "Great food, smooth trip"
Miinukset: "Could use bigger movie selection"
Plussat: "Quick and easy, nice cabin crew. I experienced no difficulties before or during this flight."
Miinukset: "We did not get food in this flight, it was not necessary because it was only a 1h 25m flight, so I cannot rate it."
Plussat: "12 people got bumped!"
Miinukset: "Route not following great circle, takes too long for CPH-BOS, should be 6.5 hours."
Plussat: "My seat did not recline."
Miinukset: "That the staff didn't seem to think it was a big deal."
Miinukset: "The fight was cancelled due to the on-going Swedish pilot strike."
Plussat: "Helpful staff."
Miinukset: "Taking a bus from the airplane to Frankfurt Airport is less than ideal, but it worked fine."
Miinukset: "Hou toch godverdomme op met vliegtuigje spelen, verrekt stelletje incompetente hufters. Ik moest 3x in een lange klere rij staan bij SAS op Schiphol omdat we telkens verkeerd werden ingelicht door clueless SAS employees."
Plussat: "Everything went as planned, good terminal for connecting flights"
There was extreme turbulence for 10-15 minutes a bit after takeoff, which of course is no one's fault. This was a short regional flight with no amenities except water. Departure and arrival wete close ro on-time. The Suceava airport is very small but pleasant and efficient. My baggage all the way from Washington DC, checked through Paris and Bucharest, arrived without a hitch. There was really nothing to complain about except a regrettable 5+-hour layover in Bucharest.
This experience was atypical. The flight left three hours late because of engine technical issues, which meant a very long wait. Unrealistic announcements made it worse by discoursgong leavimg for water, reatrrom, etc. But the crew did its best and apart from the delay, it was not a bad flight. Good entertainment and drink service.In the end, I made my connection anyway.
The flight was delayed more than 1 hour. The question regarding should not exist in a 35 min flight, it simply can't exist !
Plussat: "that I succeeded to get home"
Miinukset: "air conditioning in the plane"
Plussat: "Late flight 1 hour"
Miinukset: "Be ontime"
Plussat: "Crew was amazing and helpful."
Plussat: "Finally not much delay Double coke with ice"
Miinukset: "Still some delay"
Plussat: "The seating availability at the check in time"
Miinukset: "The TVs never worked"
Plussat: "It was nice"
Miinukset: "more movies to be purposed ))"
Plussat: "Flawless process! Great customer service!"
Miinukset: "Arrival of baggage on the carousel."
Miinukset: "Boarding via bus."
Miinukset: "My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!"
Plussat: "seats were confortable"
Plussat: "Free WIFI, entertainment is good"
Miinukset: "The entertainment"
Miinukset: "Everything was perfect!"
Plussat: "That I didn't die in Chisinau"
Miinukset: "Spending the entire time I was in Chisinau at the airport vomiting by some out building on the edge of the property. TAROM gave me food that made me sick. On the flight back, a bunch of people were handing those sandwiches back to the stewardesses after looking at them. Now I know why. I went to 25 countries on this trip, and this was low-light number either A1 or A2, depending on how the other thing shakes our financially. I had 3 flights on TAROM, and only one of them sickened me to the extent that I had to throw up."
Plussat: "the plane landed on time"
Miinukset: "luggage came late"
Plussat: "short time flight"
Miinukset: "no entertainment/poor food"
Plussat: "Very nice personnel. Great airline."
Miinukset: "Didn’t leave on time. Food was disgusting. Loud, not comfortable. Last time with Tarom"
Plussat: "Everything was very quick and well organized."
Miinukset: "They last my brand new stroller even though it was gate checked with a bag and tags. I was told they have no information and can’t help me."
Miinukset: "Several Tarom flights leaving at the same time in the morning- total lack of basic organization: lines for all types of travelers (bag drop and check-in) mixed in. Result: long wait times, quarrels among passengers, all frustrated."
Plussat: "Checkin and staff were efficient and professional. Amazing there was food on such a short flight."
Plussat: "Short and sweet... friendly staff"
Plussat: "Quick and easy"
Miinukset: "No food option without meat"
Plussat: "Good communication with crew..."
Miinukset: "They only serve pork meat that was not good"
Plussat: "Some us above"
Miinukset: "No leg room between seats"
Plussat: "Very nice crew; short flight 60', 2 mini croissants and two cookies, really good coffee; easy check in; easy baggage control; people ready to help."
Plussat: "well organized; nice service attendance, friendly and efficient staff."
Plussat: "Pleasant staff, good flight."
Miinukset: "Nothing in particular. This was a quick flight, so I didn't expect much in terms of entertainment or food."
Plussat: "Right on time. Old plane very well mantained and pilots and crew made the flight very pleasant."
Plussat: "Your service are efficiently!with this plane,smol,nice and friendly personal it is great"
Miinukset: "Flight attendants telling me take off my headphones, this isn't 1999"
Plussat: "It was a pleasure to fly with them. I wish they flew in the continental US too."
Plussat: "Flawless in spite of weather related delayed take off."
Miinukset: "The check in counters didn't even open till 1.5 hours before the flight took off. The whole, show up 2.5 hours earlier than departure is a waste."
Plussat: "excellent flight attendants. Fast flight to make up for delay."
Miinukset: "Smaller seats than other airlines. Plane was dirty. Landing was rough and downright scary. delayed flight"
Plussat: "Nice crew, roomy seats"
Miinukset: "Boarding the plane with a bus was a waste of time and exposure to fumes."
Miinukset: "Lack of entertainment"
Plussat: "The food was great! Did not expect to be fed on this flight, so it was a plus. Staff friendly, accommodating. A very comfortable trip."
Miinukset: "The plane was delayed almost an hour, and we were not even told why until on the plane."
Plussat: "On time and quiet"
Miinukset: "old plan, dirty. food was terrible"
Miinukset: "I always check in in advance and I did this time as well. However, Tarom website did not offer the option for a vegetarian meal while I checked in. I tried again at the counter and was told I need to call 48 hours in advance for a vegetarian meal. I did not find this information on their website nor does it make sense to me that a vegetarian meal should be so hard to get. They should improve this. I had nothing to eat on the flight :-("
Plussat: "The sandwich was yummy."
Miinukset: "Everything was fine"
Miinukset: "Typically a beverage Is offered before take off. This flight it was not offered till the breakfast came out. May have been due to late start to boarding process"
Plussat: "Crew was great and food was good and plentiful despite being only a quick flight"
Plussat: "Take off and landing"
Miinukset: "Layover time"
Plussat: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Miinukset: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."
Miinukset: "Entertainment system was not working on all seats"
Miinukset: "Flight was delayed"
Miinukset: "Seat angle adjustment was not the most comfortable for sleeping."
Plussat: "The Delta flight service was much better than the Air France flight I took on the previous leg."
Plussat: "Crew very professional"
Miinukset: "Boarding was a little confusing"
Plussat: "Food and drinks very good"
Miinukset: "In economy class the movies unable to listen to with ear buds. Bring my own next time."
Miinukset: "Booked with my partner. Ended up sitting apart. Not good"
Plussat: "Everything! It was a wonderful experience."
Plussat: "Crew was very nice and the food was excellent."
Plussat: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Miinukset: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"
Plussat: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."
Miinukset: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."
Miinukset: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."
Plussat: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Miinukset: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."
Plussat: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Miinukset: "Slight issue with headphone connection, was not the only passenger."
Plussat: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Miinukset: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Miinukset: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Plussat: "It was a wonderful flight and service . Hospitality and welcoming."
Miinukset: "Nothing everything was amazing ."
Miinukset: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."
Plussat: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Miinukset: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."
Miinukset: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Plussat: "The service was very professional."
Miinukset: "Everything went well."
Plussat: "The airplane have great entertainment system. The cabin crew are very nice."
Miinukset: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"
Miinukset: "There should be more layover time as I almost missed my flight and My luggage was delayed!!"
Plussat: "it was cancelled so they got me on the next flight on Turkish"
Plussat: "Boarding and punctuality."
Miinukset: "Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far."
Plussat: "Good service all around, personnel pleasant"
Miinukset: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"
Plussat: "Friendly onboard staff"
Miinukset: "Treated like cattle while boarding unless your preferred member. Average food quality."
Plussat: "the Airline"
Miinukset: "The Airport, Security, Boarder control."
Plussat: "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"
Plussat: "No delays, service with a smile"
Miinukset: "Nothing to report."
Plussat: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Miinukset: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."
Plussat: "The flight crew and flights itself were great."
Miinukset: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Plussat: "Food, drinks, and general service on board were all very nice"
Miinukset: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."
Plussat: "Cabin Crew and food selections were top notch"
Miinukset: "Seat configuration as a first class ticket was awful. Same configuration as economy class but by leaving the middle seat empty constituted first class. I'm 6'-1" and missed the legroom...."
Miinukset: "Bording far away, got my cabin luggage and everyone elses into the cellar because ¨it didn´t fit in the plane¨. There was plenty of room, I had breakable stuff in my luggage, didn´t get the chance to choose. No entertainment AT ALL. Confort: no leg space at all. Not an AirFrance plane, subcontracted. Lousy food."
Plussat: "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
Miinukset: "The wi-fi did not work on our flight"
Plussat: "The crew was very comfortable speaking two languages and friendly. They also had air conditioning! This was great because it was strangely hot in Paris and we were sweating profusely. And our last air france experience we were so hot and it was aweful. Even though it was like an hour and a half flight they still served us sandwiches ,really good."
Plussat: "The food was great. Very filling and hot foods were hot and cooked thoroughly. For our 8 hour flight we were served 2 meals and snacks and plenty of hot drinks which was nice.The entertainment was great got to watch movies and play games and also learn language through games."
Miinukset: "It was very hot in there probably hotter than it should be. Not much air flow I was sweating the whole flight. Because of this I couldn't sleep it was kinda miserable not gonna lie."
Plussat: "There were 4 of us flying from Atlanta, there was a great amount of leg room, tvs were nice, remote control for the tv fit into the seat, the way the plane was laid out, the 4 of us sat in a middle row, which meant no window seat (which my sister was disappointed), dinner options were great, wine was complementary"
Miinukset: "My only problem was that there wasn't any air flow and until someone told them how hot they think it is, it was a very sweaty situation. I couldn't sleep because of how hot it was and I didn't think to tell the crew because I didn't know they would care."
Plussat: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Miinukset: "Business class seats hard. Did not flatten out for sleep."
Plussat: "This plane was the nicest plane I had ever been on. Very comfortable and the entertainment was amazing!"
Miinukset: "Airplane food is airplane food I guess."
Plussat: "Pleasant staff."
Miinukset: "I sat next to an overweight lady and was incredibly uncomfortable my entire flight. There needs to be better regulation for overweight passengers to ensure that every passenger has enough room"