Kun Finnair ei tarjoa muuta kuin mehua ja vettä niin olisi mukavaa että edes voisi ostaa jotain vähän laadukkaampaa syötävää kuin nuudeleita!
Ilmainen kahvi olihan kiva. Lento myöhässä yli 2 h Hesan päässä odotettiin rappusia. Huh huh. On se vaikeeta!
Lähtö myöhästyi 55min. Oli lähellä että olisimme odottaneet 1,5h koneessa, mutta saivat uudelleenreitityksen.
Henkilökunta oli tosi ystävällistä ja muutenkin koko koneessa oli hyvin rauhallinen tunnelma. Tosin kone oli hyvin vajaa.
Ei mitään hyvää Finnairilla, ei edes ruokaa tai snackseja lennoilla. Ja lennot myöhässä, kuten tämäkin oli taas.
Erinomaiset ja viihdyttävät lentäjät mutta lento lähti myöhässä
Lentoemäntä joka oli Lennon takaosassa oli todella mukava!
En voinut käyttää lentoa, koska se myöhästyi liikaa. Paha mieli tuli ja rahat meni. Kari
Tässä odottelen laukkua vieläkin niin missähän olis parannettavaa!
Kaikki oli OK. Ei parannusehdotuksia.
Lentokentällä saimme apua kahdesta pisteestä.
Tällä lennolle kaikki sujui hienosti. Henkilökunta toimi ammattitaitoisesti ja lentäjät olivat huippu ammattilaisia, nousut ja laskut olivat hallittua. Kiitos Finnair.
Jokin ongelma saapuessa jolloin bussikuljetus ja kävely toisesta päästä kenttää… kangasmaski käskettiin vaihtaa kesken lennon vaikka osa oli ilman saapuessakin koneeseen Lentolippujen kaivaminen oli haastavaa,sitten keksin liittää finskin appiin
Minulla oli aivan kova nälkä ja halusin ostaa lentokoneessa leivän mutta valitettavasti minä olen nuori enkä omista luottokorttia ja en saanut koneesta mitään koska normaali electron maksu kortti ei kelvannut eikä käteinen kelvannut..
Plussat: "Great crew, on time, could get a good nights sleep"
Plussat: "Larger airplane, good seat."
Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"
Plussat: "Everything! I never knew Finnair was such a great airline."
Miinukset: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."
Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"
Miinukset: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."
Plussat: "I got there"
Miinukset: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki."
Plussat: "The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!"
Miinukset: "There was no soap in the toilet..."
Miinukset: "I purchased a ticket that included one checked bag but their system said I purchased a ticked which didn’t include any checked luggage and I had to pay $60 to check my bag. Very frustrating!"
Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."
Plussat: "Free movies, TV shows, ok seats (but hey, it's a plane), great meals and service, and a pillow, blanket and water for each person. I really enjoyed both flights with Finnair and would gladly pick them again!"
Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."
Miinukset: "Paid economy comfort and did not allowed me to board on group 2 as advertised, eorst entertainment system i’ve seen in a long time, aparently the experience is totally different if you fly A350, Jfk-HEL fly the A330"
Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."
Miinukset: "Sat on tarmac for 2 hrs, told we would get a snack then they changed their minds"
Plussat: "I liked that there was a smaller airplane on LED - HEL route: it gives more "feeling of flying" than the bigger planes do."
Miinukset: "I didn't like the fact that it was not indicated in advance (when the tickets are sold) that LED - HEL route is operated by a different airline, even though that airline is a Finnair's partner. It would have been better to have a complete information up front. But the airplane and crew were excellent."
Plussat: "Great service on biz class, comfortable seat, quiet airplane (A350)."
Miinukset: "I liked it all."
Miinukset: "Missed my connecting flight from Helsinki to Miami because the flight from New Delhi, India was delayed by more than 4 hours."
Plussat: "Beautiful new modern aircraft & plenty of spare seats on the flight. Paid for Economy comfort & it was worth it."
Miinukset: "Did not like that you had to pay for drinks & snacks. For someone of Finnair’s standing, you would think they would include it."
Plussat: "Its a short ride."
Miinukset: "Short ride."
Miinukset: "No leg room."
Plussat: "No food or entertainment"
Plussat: "The flight was on time and everything ran smoothly."
Miinukset: "It was a bit confusing that the tv's came out out the seats, an announcement about that would have been helpful."
Miinukset: "long waiting time in the bus before the flight"
Plussat: "Great service, staff and punctuality"
Miinukset: "The food was soggy and overheated"
Miinukset: "Late change gate number. Automatic info-terminal can't read my boarding pass. Not possibility enter flight number ( AY6 - only digits, no letters) Please make WiFi low speed free. Please be atention: more than half passengers russian - there no any muvy russian audio or subtitle on TV Don't show fly with short (30min) transfering"
Plussat: "My flight was very pleasant and comfortable. It was one of the few times I was actually able to fall asleep on a plane. I also like that this is the first airline that served me blueberry juice which I thought was good."
Miinukset: "My only dislike was that we left 45 minutes late. Maybe it was not a good situation for some passengers who had to connect immediately, but I still made it in time for my connecting flight."
Plussat: "A bit delaye in Departure but ok overall"
Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."
Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."
Plussat: "leg room, service, movie selection"
Miinukset: "the arm rests don't go up, the food was weird. It's nice that they served two meals but both of my vegetarian option meals were cold and unidentifiable."
Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."