Denver hotellit Cory-Merrill

Plussat: Nice lobby space, nice rooms, decent breakfast - tons of choice.

Miinukset: I had requested a room on an upper floor and ours was lower (2nd) and looking out over HVAC equipment and a gas station. I asked if we could move and was told there were no more rooms. But the hotel was hardly full. Our second day, I asked a different front desk person who said sure, of course we could move and found a room on the 10th floor. I really appreciated this. It would have been nicer if we hadn't had to move, and could have had an upper floor for both nights. Rarely in Denver, here for a family memorial service, and I just wanted to be able to take in the city from our room, since we're here for a very short time.

Plussat: Bed was comfortable

Miinukset: Room smelled bad... Could hear people in room next door

Plussat: The location was in a great place. easy to find. very friendly staff.

Miinukset: when i booked on the website it said breakfast was included once arrival at the hotel they told us it wasnt and it cost extra.

Plussat: The tub was peeling

Miinukset: They double charged me

Miinukset: Had to change room because the air conditioner was making strange noises at 3 AM

Plussat: most of the staff except one lady who tried to upcharge my last night stay by tell me she had just sold the last room and i would have to leave--later she found me a room and told me i would have to pay $--- more for my third night.

Miinukset: my daughter had been injured and i told them i was not sure how many nights i would stay ( 2 or 3) and a nice lady told me not to worry and just keep them informed. I did and when i did the lady tried to stick it to me and the next day a lady fixed it

Plussat: Great location.

Miinukset: The room was really small and felt cramped in there.

Plussat: Wasn't aware of breakfast until after I paid for coffee &muffin

Miinukset: When I bookedover the phone,I told the representative I had a gift card, he told me I would be able to use it upon checkout. When I checked out I was told my credit card had been charged so I couldn't use the gift card. VERY DISSAPOINTING.

Plussat: Breakfast

Plussat: Location, comfort, cleanliness, staff.

Miinukset: Breakfast pricing surprise.

Plussat: Everything went smoothly. Check in easy. Room was nice size, comfy bed.

Miinukset: Bathroom a bit cramped. Also, they had several infused water containers in the lobby....none of which would pour any water out of....the fruit was stuck in the bottom so no water would come thru. Tried to get water every time I walked by. Zero results.

Plussat: Staff was great

Miinukset: Na