Denver hotellit CBD - Central Business District

Plussat: We were able to check in early with no extra cost.

Miinukset: The spa is cramped in a small location and seems last minute. The spa treatment was wonderful.

Plussat: Location, staff, friendliness

Miinukset: Towels are super hard...

Plussat: THE BAR HAD BUD LIGHT IN CANS

Miinukset: NO FREE COFFEE. SERIOUSLY HOW CHEAP CAN YOU GET?

Plussat: Great location

Plussat: Location... Near the theater district, Convention Center, 16th Street Mall. There are many restaurants in the area that will suit all tastes.

Miinukset: The least favorable is the cost of parking.

Plussat: The view and its location in the city.

Miinukset: It would be nice if they had a free coffee option in the lobby.

Plussat: The location was the best thing about the hotel

Miinukset: There's a lot of construction in the area so it can be noisy

Plussat: Gym, Hot Tube

Plussat: Great location. We were allowed early check in. Beautiful lobby.

Miinukset: The room was clean and well maintained, but lacked character. Comfortable bed and pillows.

Plussat: It was okay but every 2 star hotel I've stayed at was just as good if not better.

Miinukset: The staff at the front desk was straight up rude! This lady was use barely understandable at the front desk and wouldn't let me check in because I had my wife's credit card and she wasn't there yet. She said "Don't you have any cash?"

Plussat: Kept very clean. Every night when we had service they did a fabulous job keeping the room clean.

Miinukset: More tour options . Only a couple companies were used and had to go online and find more since the once given to us were booked, and ended up being better than the ones given to us at the hotel. Also , way to many homeless near the hotel. Hard to walk

Plussat: Location and amenities

Plussat: Champagn at check in

Plussat: location and history of the hotel itself

Miinukset: nothing

Plussat: The character.

Miinukset: We asked for a two bed and got a one bed.

Plussat: History, architecture, location

Miinukset: Dated hotel for Hotel Collection. Room was very small, tiny bed (only double) when thought we had a king

Plussat: Charming and pet friendly, with a spot to walk dogs directly across the street.

Miinukset: While it's a charming enough place there is certainly a struggle of outdated decor, particularly in the Ship Tavern and Ellyington's restaurant, which could really use some serious updates.

Plussat: Cool room & bathroom, amazing atmosphere in hotel itself, great staff!

Plussat: I liked the breakfast, the eggs and fruit were good and the service was good. The staff gave some comps because my room wasn’t ready when I got there.

Miinukset: My room could have been ready when I got there.

Plussat: Historic huge atrium. Have to see to believe. Several Presidents have stayed there.

Miinukset: parking is expensive, but you can find a inexpensive parking two blocks away.

Miinukset: TV did not work. After 6 minutes on hold for Front Desk, I went back down and asked for engineering to fix. Had dinner at Ship Tavern (Frank was great; 58 years at the Brown!) instead of room service so I could watch the World Series. Checked back at the Front Desk before going back up and was assured TV was working - it was not. Another interminable hold, another trip back down, another visit from engineering. Finally got to watch the game. Took six minutes for "hot" water to show up (Room 631) for a shower in the morning. Now I understand why the Brown was the lowest price room near downtown last night (less than the Holiday Inn Express). PS - I am a member of the Churchill cigar club.

Plussat: We loved the service!!! Everyone from Bellmen, concierge, to all of the wait staff in the restaurants and lobby service was superb!! The Lobby music was fun and relaxing and we laughed at the "Snoopy" dance! A beautiful building with such wonderful history.

Miinukset: The ceiling fan didn't work without a horrible squeal, the lights on the bed were out. The alarm clock was blinking and requested to have reset. The bathroom wasn't very clean, nor carpet. There was a pill on the floor, plastic pieces from a mans dress shirt on the carpet and other pieces of lint, etc., you could tell the carpet had not been vacuumed properly. Outside our room was the housekeeping closet, which the door had been left open many times during the day and evening, glasses in hallway not picked up, carpet in front of our room and hallway to elevator was never cleaned in the three nights we were there and housekeeping was very loud on Sunday morning in hallway.

Plussat: Historical character

Plussat: Style, class, attitude

Miinukset: Our room was a little cold (corner room - heating did not quite manage)

Plussat: Everything is perfect

Miinukset: Nothing

Plussat: Valet staff was great

Plussat: Our daughter left her stuffed animal in the hotel room after we had checked out and were on our way to the airport. She was in tears. Ana, house keeping manager, saved the day and brought the toy to the front desk, where a local friend of ours was able to pick it up and ship it to our address. So, The happy hour every M - Th was awesome!

Miinukset: Our hotel room was nice, but the handicap shower -/ bathroom would yield a lot of water on the floor. Maybe a different room would have been better...

Plussat: The staff was very accommodating and friendly. Water was supplied on extremely hot days which was every day we were there. Breakfast was superb, couldn't ask for anything more.

Miinukset: just found that one of the bar attendants seemed bothered when we asked for a couple of things at their happy hour. We decided to order dinner from their menu and it seemed to be a problem for him. Another guy made up for him who was very nice.

Plussat: Location was great, very nice hotel, kitchenette was nice to have though I didn't actually cook in it. Very nice hotel and lobby/bar area.

Miinukset: I have no complaints, especially for a supposedly 3 1/2 star hotel, I would say it was a 4+ star for sure.

Plussat: Breakfast very good, breakfast crew wonderful. The food at 550 grill was very good and nice.portions in evening.

Miinukset: Nothing to report

Plussat: After a long bus ride it was good to know the hotel was only a few blocks away. The water in the lobby & our ability to scan our room cards @ the elevator was choice. The front desk staff was knowledgeable and very helpful.

Miinukset: No

Plussat: The staff was super friendly. Breakfest was great and Kevin Smith guess services gave us great tips on Denver resturants and activities. The front desk staff was very busy ecah time we returned but this did stop them from saying hello and asking about our excursions.

Miinukset: The elavators was a little slow at tiimes ut where very clean.

Plussat: Breakfast was good with a different meat and bread each morning (rotated between bacon, patty sausage, or link sausage and french toast, croissant, or bagel/muffin). Good coffee and variety of teas in lobby. Hot tub was a bug bonus after all the walking and snow. Very centrally located with easy access to buses and train from airport. Bar had good happy specials on local craft beers.

Miinukset: Ran low of hot water on the coldest morning (12 degrees outside), but they were on it. Not an issue the other 2 nights. Staff very responsive.

Plussat: We liked the staff-- who checked us in, was friendly and helpful. The breakfast staff were all great and kept everything stocked.

Miinukset: It would be nice if they offered room options with more than one real bed (all rooms are King and fold-out couch), but I understand that is the style of the hotel. For our purposes, one king isn't ideal.

Miinukset: Very limited menu but reception value from 5-7 pm was excellent.

Plussat: We were very happy with the Hime suites Denver

Plussat: I appreciated the lovely room, friendly staff, and happy hour. Good location, easy to walk to the mall and all the downtown amenities.

Miinukset: If you accidentally get on the service elevator (which appears to respond to the call button like the other 2 guest elevators), you may accidentally end up in the kitchen of the attached restaurant.

Plussat: We loved the location in Denver Walking distance We also love the Panzano Restarant

Miinukset: Closest parking lot very expensive

Plussat: Location and room size

Miinukset: Not having a refrigerator to put my own items

Plussat: I liked how quiet it was.

Miinukset: The front desk staff wasn't very inviting.

Plussat: It was very nice and the staff was very helpful

Plussat: The Atelier Bloem bath products are to die for.

Plussat: wonderful experience, enjoyed the venue

Miinukset: nothing I can think of

Plussat: Great location, friendly, accommodating staff

Miinukset: The coffee from the restaurant wasn’t very good. The first room we were in was next to the elevator and was very loud. They moved us to a new room and it was significantly better.

Plussat: Convenient downtown location

Miinukset: The mini fridge was as loud as a truck all night, it’s clearly on the fritz but to a working woman who needed some rest, it was disappointing

Plussat: Location and gentleman at the front desk was fantastic.

Miinukset: Bathroom door wouldn't close.

Plussat: The room was very nice and the bed was very comfortable and the staff were very pleasant . I would definitely be back when I'm out here.

Miinukset: No

Plussat: Loved the interior of hotel and breakfast was amazing at Panzano. Kelly who checked us in was so helpful in giving directions and super friendly!

Miinukset: Disappointed in heat not working in room. Staff did move us to a different room which light would flicker when heat came on and blew a fuse by using the hotel provided blow dryer. Front desk clerk that checked us out was not friendly at all, didn’t ask how stay was or make any conversation.

Plussat: Room was small but cute and it worked

Miinukset: I hated the 4 pm check it ridiculous with a 12 noon check out staff said it was because we had booked a “ low budget “ room REALLY!!! In front of their other guest who were waiting

Plussat: Location was ok

Miinukset: Staff at desk rude

Plussat: This hotel was very much like European hotels. The design elements felt linear and clean.

Miinukset: Expensive

Plussat: Liked the free waters. Clean. Soaps smelled good.

Miinukset: Parking is hella expensive. No fridge or microwave for leftovers. Small room.

Plussat: Everything was so compact. We had everything in the room that was expected. They was nice and the tv was large.

Plussat: Location

Miinukset: The guy at reception told that I can’t pay via credit card through pin confirmation, only via magnet side of card. It didn’t work for my card and he didn’t try to help. I think it unacceptable for 4 star to not allow pay via credit card by pin confirmation (chip)

Plussat: The atmosphere and the bed was amazingly comfortable

Miinukset: One of the checkin guys was grouchy as hell. Other then that the stay was perfect

Miinukset: House keeping came to my room at 8am. Seriously who does this? Parking is also horrible in the area.

Plussat: Great customer service, loved that there was tile/wood flooring rather than carpet, pretty view (we got to watch a beautiful fireworks show from our room!), nice amenities.

Miinukset: The room was a bit smaller than expected. The door to the bathroom was the kind that slides close, so there's not much privacy in regards to sound. The bathroom door wasn't a big issue for me, but if you're traveling with others it could be a concern.