Denver hotellit Globeville

Plussat: The breakfast was very good and on time. The room was comfortable and suited my needs although a little dark.

Miinukset: There were people smoking in the non-smoking room next to mine which had to be told more than once to not smoke. The free shuttle service was great if you don't mind waiting for an hour or more to get picked up. The hotel staff doesn't seem to know their own city at all, I called from the train station to be picked up upon first getting to Denver and they told me to go to the clock tower even though the train station is one of their pick up stations. Having never been to Denver I had no clue where this was. Come to find it it was several blocks away which was not going to happen with luggage in the snow. I was also put on hold for 25 minutes, pretty sure they forgot about me and also don't know how to use the hold feature on the phone. They also were understaffed at the front desk, there was always a line.

Plussat: The staff was very professional and considerate of my frustration of not being able to go to sleep until after 3 a.m. They were apologetic and kind regarding this. The breakfast was very nice!

Miinukset: They did not inform me that it was under construction and that they would be working on banging the floors together till 3 a.m. in the morning!

Miinukset: The room was dirty The bed linens were dirty It smelled like cigarettes as soon as you opened the door and we got moved to another and it wasn’t as bad but the cigarette smell was there even though I requested a non smoking room They didn’t change out the towels and brought dirty towels I wouldn’t stay here or recommend it to anyone The hotel needs a lot of work done to it The toilet seat was not attached properly so you had to be careful when you used it

Plussat: I did like the view from the window, it was actually a good weather and I was happy to take a tour to Rockey Mountains via Viator

Miinukset: It is a good example how accomodation business should not be done, how people at reception should not work and breakfast served. So start from the beginning: - The hotel had constant problems with checking people in and out, wrong reservations, wrong rooms, needing clients to change the rooms.. it was awful to see all these people complaining in tears, cause it ruins all the vacation. - The hotel is located away from any bus stops or public transport, BUT hotel has a transfer.. that is the worst transfer in the galaxy. I called them 1 hour !!!! And they could not pick up the phone.. and when they did then I was the one who disturbed them and ended up to be guilty.. so only first day I used the transfer with hope and after that took longer walks towards public transport. - So here rises out the next problem, the ignorance and indifference of personell, they did not know where is the nearest grocery, bus station, tour guide.. They did not care and were absolutely careless towards clients - The breakfast was served only on plastic dishes and plastic forks/knives/spoons.. what a waste in a modern world. They have a kitchen and would afford washing them, but no such thing was done. - The bed was not made every day, dishes unwashed and the same towels put back on a rack.. Please stay away from this hotel just to keep your mental health stronger. Regards, Dmitri V.

Plussat: Nothing my stay at this hotel was awful from before I even walked in.

Miinukset: Desk personal would answer the phone with "please hold" without listening or saying anything else. After 35 minutes of being placed on hold 4 separate times told no early check ins. Then they checked someone into my reservation with my credit card and the only thing they could do to fix it was telling me their coworker was stupid. Not even a sorry. Then not 20 minutes after getting my room going back down stairs and asking them if they squared everything away with their mistake. She replied "who are you again?" How many mistakes are they making that 20 minutes goes by and they can't remember anything. Probably has something to do with the whole building smelling like weed and always 3 to 4 people standing at the entrance with the door propped open smoking weed and cigarettes no matter what time of day or night.

Miinukset: Place looked dirty

Plussat: It is very clean with enough parking lot very polait employees it's very nice price v good . And it was underconstractin.

Miinukset: All things are good.

Plussat: Nothing

Miinukset: There are as blood on our bathroom wall. The front desk and lobby were under construction. Checkin took over an hour. My daughter and I could not sleep in this room!

Plussat: Nothing. It should get 0 stars. Had to wait a long.time to check in. Key to room did not work very well. There was no hot water.

Plussat: The lounge (when it's open)

Miinukset: Interior renovation made the check-in time OVER AN HOUR.

Plussat: What I like best about the hotel was that I was checking out

Miinukset: There was hobos construction throughout the whole time hotel the thermostat didn’t work cried on the doors damage doors and the list goes on

Plussat: Location

Miinukset: The hotel/rooms were extremely dirty. Staff was rude. Asked for help several times for things we needed in our room and never got the help. Would not recommend.