Denver hotellit lähellä Sakura Square LLC

Plussat: All the little details that have put into this place from the coffee mugs to the social hour to the service. Kachina had phenomenal food and Poka Lola had the most amazing mixologist, mixing up some of the best craft cocktails.

Miinukset: Parking was a bit confusing.. they offer only valet but there's a parking garage under the building that is owned by a third party, but was way cheaper for our stay.

Plussat: This hotel was fantastic. Everything from the decor to the customer service was incredible. We will be staying here every time we come to Denver, the maven has set the bar very high.

Plussat: Very nice trendy hotel. Showers were excellent. Bed headboard had multiple USB and plug charging spots. Bar and restaurants are very good as well. Would stay again and recommend to others.

Plussat: The Mountain View from my room was the best part.

Miinukset: The first morning I was there I spent $100 on room service breakfast for it to be gross.. bacon was cold and hard, bagel was hard, potatoes were were very bland. Shared half my omelette and ate the fruit off the yogurt, then went to the zoo and spent $15 on lunch and it tasted better. Thennnn we tried again the next morning dining in the actual restaurant thinking it would taste better.. Got biscuits and gravy.... which was basically just peppers, sausage and biscuit. My husband had the local benedict and it’s was also gross.. whatever was on the bottom was too hard to cut. The guy asked if everything was okay but I felt bad it wasn’t his problem. He was very nice. We literally got a box to box up at least one meal so he didn’t think we were mad at him. Luckily we only paid $6 for that meal ONLY because it paid for the breakfast package when booking... The worst thing was the last night my husband and I were trying to rent a movie off the tv and we were having problem with the tv.. the remote wouldn’t work.. it kept saying accessing and then unavailable.. (later a man came up and explained something was out.. maybe a tower or something) the lady that was at the desk was incredible rude. Acting like I was stupid. That I just didn’t know how to work the remote.. I had to call 2 times before finally they sent someone up

Plussat: Location

Miinukset: Bathroom in the room and spa

Miinukset: Parking payments to higher and checking time are late

Plussat: I am extremely disappointed with the customer service specifically the housekeeping manager at the Hyatt. I take responsibility for leaving my shal/scarf in my room when I checked out. However, I called about an hr later when I arrived at the airport to let Hyatt know that I had left it. I gave a description, and exact location as to wear it was. Instead of receiving a phone call. I had to call a week later. I again left my number and my work number in hopes for a response. Again no contact was made. Today, about two weeks later I contact the hotel. Received a phone call back and was told they could not find it. My perception is that Hyatt has poor customer service, no follow through and my shal/scarf which I take responsibility for leaving just dissapeared. I was very diligent in calling as soon as I realized it had disappeared. Except apparently Hyatt does not care about customers things and it seems to me my scarf was stollen. I chose this hotel because of its reputation for customer service unfortunately Hyatt showed me through thier actions otherwise. Extremely saddened by the lack of humanity and lack of diligence at this Hyatt location. Will not be staying again.

Plussat: The location is great, friendly staff, room is clean

Miinukset: wished hotel also providing hot drinking water

Plussat: The location is awesome

Miinukset: Parking was a bit expensive

Plussat: We had a very nice stay! All the staff was very friendly and helpful and the room was great! Would love to go back again one day!!!

Plussat: I love it

Plussat: Great location and very nice hotel!

Miinukset: I could not get a late check out

Plussat: Awesome stay. Great views. Service was 5 star

Miinukset: No. Great service all around

Plussat: The hotel was in a great area and had all the amenities required to make it a comfortable experience. The room was clean. I was satisfied. The gym at the hotel was excellent.

Miinukset: It seems like the hotel could do with some upgrades.

Plussat: The location.

Miinukset: This place needs a serious overhaul. The furniture is ancient and damaged. The shower fixture was falling off the wall. The mattresses are NOT comfortable. I don’t care that it’s a historical hotel - they market it as lux and it’s not. Even after an “upgrade” to a “Top of the Brown” “suite” - I won’t be back. I’d have been livid and f I’d paid for the “suite”.

Plussat: Champagn at check in

Plussat: location and history of the hotel itself

Miinukset: nothing

Plussat: Staff was proactive

Miinukset: Door pass didn’t work at first

Plussat: A perfect experience in every regard....food, staff, room, design, music for Christmas Eve in lobby, restaurants,

Miinukset: No

Plussat: Historical character

Plussat: Excellent customer service, beautiful hotel, piano player, Ship Tavern, cozy room. The Christmas decor was magical.Just first class all the way!

Plussat: Cool room & bathroom, amazing atmosphere in hotel itself, great staff!

Plussat: Character, history, lobby

Miinukset: ridiculous $52 valet parking ONE NIGHT. SILLY. ILL NEVER STAY THERE AGAIN.

Plussat: Pleasant and courteous staff all of them no exceptions

Miinukset: I paid $4 dollars extra for seasonal berries on top of my Belgian waffle. There were about 4 blackberries 4 raspberries and maybe 10 small blueberries. Seriously? $4?

Plussat: The bed was very comfortable

Miinukset: My room had a dirty crusty rag on the clean towels the water was brown and the staff was unhelpful to the point of being down right rude

Plussat: Historic part and tavern

Miinukset: Toilet location with no door.

Plussat: Nice

Plussat: The staff was excellent.

Plussat: The location is great! I loved the Mountain View.

Plussat: Room was very spacious

Miinukset: Valet parking expensive

Plussat: We loved being so close to shopping and food. There was a lot to see downtown and this hotel is centrally located. We even went to the convention center twice during our stay, it’s only a block away!

Miinukset: On site parking for a lesser value would definitely have been a plus. Also the mattress in our room was very worn on the right side but still comfortable enough for our stay.

Plussat: Location and price.

Miinukset: There is no restaurant, but many great choices close by.

Plussat: The room, the view,location (downtown).

Miinukset: Elevators take too long, and there are only ice machines on even numbered floors.

Plussat: The location was ideal. The hotel room and bathroom were really clean. The service was excellent as well.

Plussat: It was close to everything

Miinukset: We had an Awesome stay!

Plussat: Location was cool. Right now to the Arch.

Miinukset: Well the used washcloth covered in pubes and dirty bathtub were a surprise when I entered the bathroom. Makes you wonder if they even clean the rooms or wash the sheets. In a time with a quickly spreading virus this attention to cleanliness is concerning.

Plussat: Like it

Miinukset: Like it

Plussat: Right downtown, good 24/7 staff, big room, big bathroom, free breakfast, clean.

Miinukset: What was promised as 24/7 food service available was just wildly overpriced expired Lean Cuisines with an old microwave. Also no ice machine on odd floors, which ours was.

Plussat: Comfort and beauty of the room, beverage offered at check in

Miinukset: The coffee machine is only "on demand" and it takes a while before the reception is able to bring it to your room, then you have to request your coffee pods each day, which is not normal in my opinion compared to other hotels of the same star level that just offer it to you without having to request it. I really did not appreciate this.

Plussat: This hotel should not be a 4 star. We left early, it was so bad. Waste of money and ruined our anniversary.

Miinukset: Broken bathtub broken TVs.

Plussat: Loved that they had a nice Restaurant on location. Absolutely loved the cocktail party in the lobby! It was a very nice stay!

Miinukset: Can’t think of anything.

Plussat: I'm local to the Denver Metro area and booked this room for a romantic night away. The spa style bath was a feature that no other hotel at this price point had and was genuinely nicer than times I've paid more other places. The staff was courteous professional.

Miinukset: Parking was next near impossible to find even after getting directions. Get better signage that's more visible from the street and a really good stay would have been a perfect one.

Plussat: Great Honeymoon

Miinukset: Too much closed because of Covid, wallpaper coming down in bathroom

Miinukset: One elevator was out for our entire trip, and we were on the top floor. We had to wait for the one in service for forever to get up to our floor.

Plussat: Everything about this hotel was amazing !

Miinukset: Parking is difficult.

Plussat: Very clean room. Everyone I interacted with was friendly and helpful. Restaurant downstairs had a great happy hour with good food and solid drinks.

Miinukset: My view was of a parking garage. But at least it was a quiet garage.

Plussat: It was very nice and the staff was very helpful

Miinukset: I've never seen this before: there was a bottom sheet, then a comforter with a top sheet over the comforter. I kept thinking to myself whether the comforter was washed and changed everyday since it was touching my skin.

Plussat: Fabulous hotel for a couples getaway, which we do often and often at this hotel

Miinukset: I have come to this hotel over nearly 20 years, but it has since been surrounded by new construction and parking lots. Fewer rooms have views.

Plussat: Loistava aamiainen, erittäin siisti huone ja hotelli, loistavaa asiakaspalvelua