Denver hotellit lähellä The Clocktower Cabaret

Plussat: They gave us a nice view of the downtown Denver New Years fireworks. The breakfast in the hotel restaurant was excellent.

Plussat: We stopped in Denver for 2 days after skiing. Denver has a great low key vibe. Hotel is close to the stadium. Hotel is clean and very comfortable. It has a spa, outdoor pool/hot tub and steam shower. The staff is friendly and very helpful. Perfect downtown location to walk to dinner. Hotel is close enough to foothills to drive and go hiking for the day. We drove to Boulder, hiked, and then went to brunch. The gym has two Pelotons! (huge bonus) Overall a great trip.

Miinukset: I was not allowed to book adjoining rooms and was not allowed to upgrade to a suite to accommodate my party.

Plussat: Spa was great, gym was great, room was comfortable

Miinukset: Had challenges with the pillows, I ordered a few things for my room in advance and hey weren't processed. App response time was slow.

Plussat: Facility and spa, housekeeping, valet staff were great. Angie, Katie and Erica assisted with addressing the complaint and was professional and apologetic.

Miinukset: I didn't like the 7 authorizations to my business debit card during my 3 night stay. I was told and given documentation for breakfast and dinner credit only to be charged for breakfast and told that you receive credit at checkout. Door key was intentionally deactivated realizing after a long day out. It was an over kill and later acknowledged and rectified with releasing authorizations, comps and apology.

Plussat: The beds were great

Miinukset: It was a lovely stay.

Plussat: Customer service was over the top!

Plussat: The bed and bedding were very comfortable. The shower as great.

Miinukset: Only one comfortable chair in the room to relax and watch tv or read.

Plussat: Heated pool and hot tub

Plussat: Great staff and the hotel was spotless and felt 5 star all the way. Restaurants and stores just a block away

Plussat: Staff was excellent, room was clean, coffee was HOT! =)

Miinukset: N/A

Miinukset: Nothing

Plussat: The Mountain View from my room was the best part.

Miinukset: The first morning I was there I spent $100 on room service breakfast for it to be gross.. bacon was cold and hard, bagel was hard, potatoes were were very bland. Shared half my omelette and ate the fruit off the yogurt, then went to the zoo and spent $15 on lunch and it tasted better. Thennnn we tried again the next morning dining in the actual restaurant thinking it would taste better.. Got biscuits and gravy.... which was basically just peppers, sausage and biscuit. My husband had the local benedict and it’s was also gross.. whatever was on the bottom was too hard to cut. The guy asked if everything was okay but I felt bad it wasn’t his problem. He was very nice. We literally got a box to box up at least one meal so he didn’t think we were mad at him. Luckily we only paid $6 for that meal ONLY because it paid for the breakfast package when booking... The worst thing was the last night my husband and I were trying to rent a movie off the tv and we were having problem with the tv.. the remote wouldn’t work.. it kept saying accessing and then unavailable.. (later a man came up and explained something was out.. maybe a tower or something) the lady that was at the desk was incredible rude. Acting like I was stupid. That I just didn’t know how to work the remote.. I had to call 2 times before finally they sent someone up

Plussat: Location

Miinukset: Bathroom in the room and spa

Plussat: I am extremely disappointed with the customer service specifically the housekeeping manager at the Hyatt. I take responsibility for leaving my shal/scarf in my room when I checked out. However, I called about an hr later when I arrived at the airport to let Hyatt know that I had left it. I gave a description, and exact location as to wear it was. Instead of receiving a phone call. I had to call a week later. I again left my number and my work number in hopes for a response. Again no contact was made. Today, about two weeks later I contact the hotel. Received a phone call back and was told they could not find it. My perception is that Hyatt has poor customer service, no follow through and my shal/scarf which I take responsibility for leaving just dissapeared. I was very diligent in calling as soon as I realized it had disappeared. Except apparently Hyatt does not care about customers things and it seems to me my scarf was stollen. I chose this hotel because of its reputation for customer service unfortunately Hyatt showed me through thier actions otherwise. Extremely saddened by the lack of humanity and lack of diligence at this Hyatt location. Will not be staying again.

Plussat: The location is great, friendly staff, room is clean

Miinukset: wished hotel also providing hot drinking water

Plussat: The location is awesome

Miinukset: Parking was a bit expensive

Plussat: We had a very nice stay! All the staff was very friendly and helpful and the room was great! Would love to go back again one day!!!

Plussat: I love it

Plussat: Great location and very nice hotel!

Miinukset: I could not get a late check out

Plussat: Awesome stay. Great views. Service was 5 star

Miinukset: No. Great service all around

Plussat: The hotel was in a great area and had all the amenities required to make it a comfortable experience. The room was clean. I was satisfied. The gym at the hotel was excellent.

Miinukset: It seems like the hotel could do with some upgrades.

Miinukset: I didnt like that my car got broken into adter paying 65 bucks to valet it. My 400 dollar+ prescription ray ban sunglasses are gone and i have to have them to drive....50 bucks in cash, 200 bucks in weee i bought from the dispensary which i have the reciepts for, all of my personal info is gone. I mean...yea, to say the very least my expectations were NOT met. Im extremely dissatisfied and hope yall can make this right.. oh and my business phone was also stolen from my console.... please contact me at 3235234792 thank you

Plussat: The room was beautiful, comfortable and clean. We loved having a balcony.

Miinukset: The elevators were a bit dated, but it's an older building, so it's somewhat expected.

Plussat: location

Miinukset: not great value, poor windows, tiny fitness center

Plussat: This is our favorite hotel in Denver! Great location, extremely comfortable stay, the staff is wonderful, the hotel is beautiful.

Miinukset: Our bath-tub and sink were slow to drain, we've stayed here several times and have never had this problem, we notified the front desk.

Plussat: Excellent staff, wonderful location and very comfortable all around.

Miinukset: More reasonable food options e.g. continental breakfast.

Plussat: Great location, staff, overt appearance and cleanliness. The staff went above and beyond when they heard my concerns and righted a poor nights sleep. Thank you.

Miinukset: Had a king corner room. Ended up on the 2nd floor. Could hear everything outside due to poor window construction. Shower head was comeing out of the ceiling with plaster on the shower floor. Vanity mirror was cheap had lights out and didn't hold a position and was therefore useless.

Plussat: I loved almost everything about my stay. The room and hotel were beautifully decorated and very clean. The staff were all very friendly and professional. Room service was incredibly fast, and the food was delicious. I was given a corner room as a surprise and that was very, very cool.

Miinukset: I only have a couple minor complaints. To start, there were some stains on the carpet and some chipped paint on the walls. The room also had a funny smell, but I figured it was just "old building" smell. My biggest issue was that I wasn't sure if the balcony was supposed to be private or not. It wraps around the whole building, but each balcony is separated by a large potted plant that was easy to step over. I figured that meant "private balcony" so we left our curtains open to enjoy the sunshine, and I happened to be undressed when the guests from the next room over stepped over the plant and walked across our balcony to look around the corner. It was very embarrassing. Either the hotel should have let us know that our balconies aren't exactly private, or they should put up barriers that you can't just walk over. Another small issue, they only gave us decaf coffee in the room.

Plussat: Staff was amazing and very helpful. We were in town for a Broncos game and a hotel car was able to take us there. However we were able to walk because location wasn't too far. We used car for another trip but this place has such a location we were able to walk most of downtown. I hope kayak has deals for them again because we would love to come back!

Plussat: Hotel concierge and door men were very pleasant very positive attitudes!

Plussat: Doesn't act like a penny-pinching hotel. Offers free wireless, free shuttle within two miles, complimentary breakfast. Great place. Quiet rooms.

Plussat: The morning staff I assume were the owners the women in particular was very rude. She made it seem like it was privilege I was staying there. I tried to ask her about breakfast she said there wasn’t any or any substitute for the matter.

Miinukset: Bad experience owners are very rude, everything is being constructed upon still and they aren’t offering any of the amenities they said they offer and not even a substitute

Plussat: Nothing special...

Miinukset: They have no parking or you if you want valet is 50 bucks a day... not worth it!!

Plussat: Hotel was clean, friendly staff and in a very good spot.

Plussat: Location was great, very clean, great room and I had a pretty neat view. The hot water for the whole building went out for a few hours, which sucked. But the staff handled it best they could, and they comped valet services and all that because of that.

Miinukset: The bed itself sucked. Let me preface, I sleep on a hard bed at home. This bed was not hard, it was a slab of concrete. Everything else was great though!

Plussat: The room was spacious, clean, and comfortable though we didn’t need or use the kitchenette. The location was a real plus being only a block from the mall area. The bus also stopped right outside the hotel, (very convenient).

Miinukset: The parking was very expensive, ($47 not including a tip). We paid $--- for the room so the parking each night was almost half as much as the room. We stayed 3 days so it adds up. The hot tub jets quit working the last two days with no repairs made.

Plussat: My room was excellent and had all the amenities I could need. The cleaning staff did a great job and the front desk staff were always warm and helpful whenever I needed something that wasn't available in my room. Breakfast had lots of great options.

Miinukset: I was looking forward to using the pool/hot tub but it was full of children every night until close. It'd be nice if some time was set aside for adult use, though I understand it's an unsupervised pool.

Plussat: It was clean and I felt like I was at home

Miinukset: Everything was perfect

Plussat: The size & layout

Miinukset: Not pet friendly & the windows dont crack open

Plussat: Location was great, very nice hotel, kitchenette was nice to have though I didn't actually cook in it. Very nice hotel and lobby/bar area.

Miinukset: I have no complaints, especially for a supposedly 3 1/2 star hotel, I would say it was a 4+ star for sure.

Plussat: We liked the staff-- who checked us in, was friendly and helpful. The breakfast staff were all great and kept everything stocked.

Miinukset: It would be nice if they offered room options with more than one real bed (all rooms are King and fold-out couch), but I understand that is the style of the hotel. For our purposes, one king isn't ideal.

Plussat: Secured entry

Miinukset: No parking was to have Mountain View all I got was a city view

Plussat: Customer service from the jump was attentive kind and pro active. And security features with card key entry only was comforting and the team even had bagged breakfast items ready to go as you checked out... I will definitely stay there again. Also the had a list of restaurants nearby that were open and offering delivery or pick up. Which she was gracious to give me a copy.

Miinukset: The shower had no door. Which was weird.

Plussat: Location, cleanliness, conbvenience

Miinukset: It is not a good hotel for business travelers. Not set up for business travelers. Business center was a bit of a joke

Plussat: Location

Miinukset: They kicked me out of the room 1 hour earlier then my reservation stated. evan after I was told I could have a late checkout.

Plussat: Assistance from the various staff members, and especially, who helped was able to get my boarding passes printed.