Denver hotellit lähellä Paramount Theatre

Plussat: The Mountain View from my room was the best part.

Miinukset: The first morning I was there I spent $100 on room service breakfast for it to be gross.. bacon was cold and hard, bagel was hard, potatoes were were very bland. Shared half my omelette and ate the fruit off the yogurt, then went to the zoo and spent $15 on lunch and it tasted better. Thennnn we tried again the next morning dining in the actual restaurant thinking it would taste better.. Got biscuits and gravy.... which was basically just peppers, sausage and biscuit. My husband had the local benedict and it’s was also gross.. whatever was on the bottom was too hard to cut. The guy asked if everything was okay but I felt bad it wasn’t his problem. He was very nice. We literally got a box to box up at least one meal so he didn’t think we were mad at him. Luckily we only paid $6 for that meal ONLY because it paid for the breakfast package when booking... The worst thing was the last night my husband and I were trying to rent a movie off the tv and we were having problem with the tv.. the remote wouldn’t work.. it kept saying accessing and then unavailable.. (later a man came up and explained something was out.. maybe a tower or something) the lady that was at the desk was incredible rude. Acting like I was stupid. That I just didn’t know how to work the remote.. I had to call 2 times before finally they sent someone up

Plussat: Location

Miinukset: Bathroom in the room and spa

Miinukset: Parking payments to higher and checking time are late

Plussat: I am extremely disappointed with the customer service specifically the housekeeping manager at the Hyatt. I take responsibility for leaving my shal/scarf in my room when I checked out. However, I called about an hr later when I arrived at the airport to let Hyatt know that I had left it. I gave a description, and exact location as to wear it was. Instead of receiving a phone call. I had to call a week later. I again left my number and my work number in hopes for a response. Again no contact was made. Today, about two weeks later I contact the hotel. Received a phone call back and was told they could not find it. My perception is that Hyatt has poor customer service, no follow through and my shal/scarf which I take responsibility for leaving just dissapeared. I was very diligent in calling as soon as I realized it had disappeared. Except apparently Hyatt does not care about customers things and it seems to me my scarf was stollen. I chose this hotel because of its reputation for customer service unfortunately Hyatt showed me through thier actions otherwise. Extremely saddened by the lack of humanity and lack of diligence at this Hyatt location. Will not be staying again.

Plussat: The location is great, friendly staff, room is clean

Miinukset: wished hotel also providing hot drinking water

Plussat: The location is awesome

Miinukset: Parking was a bit expensive

Plussat: We had a very nice stay! All the staff was very friendly and helpful and the room was great! Would love to go back again one day!!!

Plussat: I love it

Plussat: Great location and very nice hotel!

Miinukset: I could not get a late check out

Plussat: Awesome stay. Great views. Service was 5 star

Miinukset: No. Great service all around

Plussat: The hotel was in a great area and had all the amenities required to make it a comfortable experience. The room was clean. I was satisfied. The gym at the hotel was excellent.

Miinukset: It seems like the hotel could do with some upgrades.

Plussat: The hotel room that way provided to me wasn’t clean properly. There was left over drinks in the fridge from the previous person staying in the room also an old used bar of soap was also left in the shower. This showed me that the room was clean pro

Miinukset: The room wasn’t cleaned properly.

Plussat: location is right downtown and room was a decent size

Miinukset: the room was not clean especially during these times, mini fridge was dirty like someone left something and spilled. bed was made but then someone messed up corner. I asked for directions and the main desk sent me to the wrong place. annoying.

Plussat: The art and murals were amazing. Reading about the history was interesting. I really liked the shower and high-end comfy bedding. The night staff was exceptionally nice.

Miinukset: Limited parking.

Plussat: Cleanliness, visual appeal

Miinukset: We did stay during the COVID pandemic so no complaints givens the circumstances.

Plussat: Clean

Miinukset: No

Plussat: The staff were wonderful, but the hotel offered no services, no food, the rooms were not cleaned dirty towel, dirty glasses. I only stayed a week because of the conditions of the hotel. booking.com should have been a wear of the conditions of the hotel, and made the guest a wear. ill not be using your service in the near future.

Plussat: The front desk staff. The beds are comfy!

Miinukset: The shower was sooooo dirty and the coffee maker was filled with water from prior use so I knew it wasn’t clean and we didn’t get to have our coffee before heading to the airport :(

Plussat: Wonderful location, great views, lots to do near by. All around had a wonderful time would definitely stay again.

Miinukset: Because of the virus we didn't get to have a breakfast even though we had paid for it

Plussat: Wonderful hotel!!

Plussat: Great upscale hotel in center of city

Miinukset: no

Miinukset: I expected things to be different with the coronavirus but all the hotel's restaurants were closed even though local law allowed them to be open and I had to go downstairs and exchange my linens at the front desk.

Plussat: The big showers

Miinukset: Not being able to have any visitors

Plussat: The morning staff I assume were the owners the women in particular was very rude. She made it seem like it was privilege I was staying there. I tried to ask her about breakfast she said there wasn’t any or any substitute for the matter.

Miinukset: Bad experience owners are very rude, everything is being constructed upon still and they aren’t offering any of the amenities they said they offer and not even a substitute

Plussat: Nothing special...

Miinukset: They have no parking or you if you want valet is 50 bucks a day... not worth it!!

Plussat: Hotel was clean, friendly staff and in a very good spot.

Plussat: The staff. The location.

Miinukset: None of the listed amenities were available. If you are not going to provide the services offered you need to let the guest know. No valet. No pool. No restaurants. No breakfast. No gym. No housekeeping. Items needed had to be requested. The room was not clean and the bed was not king sized. Very disappointed.

Plussat: Location was great, very clean, great room and I had a pretty neat view. The hot water for the whole building went out for a few hours, which sucked. But the staff handled it best they could, and they comped valet services and all that because of that.

Miinukset: The bed itself sucked. Let me preface, I sleep on a hard bed at home. This bed was not hard, it was a slab of concrete. Everything else was great though!

Plussat: The room was spacious, clean, and comfortable though we didn’t need or use the kitchenette. The location was a real plus being only a block from the mall area. The bus also stopped right outside the hotel, (very convenient).

Miinukset: The parking was very expensive, ($47 not including a tip). We paid $--- for the room so the parking each night was almost half as much as the room. We stayed 3 days so it adds up. The hot tub jets quit working the last two days with no repairs made.

Plussat: My room was excellent and had all the amenities I could need. The cleaning staff did a great job and the front desk staff were always warm and helpful whenever I needed something that wasn't available in my room. Breakfast had lots of great options.

Miinukset: I was looking forward to using the pool/hot tub but it was full of children every night until close. It'd be nice if some time was set aside for adult use, though I understand it's an unsupervised pool.

Plussat: The size & layout

Miinukset: Not pet friendly & the windows dont crack open

Plussat: The room was bigger than expected. Great hotel.

Miinukset: No real complaints.

Plussat: Confidence of Staff. All amenities. Very accomodating

Miinukset: No

Miinukset: I never saw anyone cleaning a table in the lobby, doors, entrance. No one entered my room to clean or change bed sheets, or bring clean towels, or replace coffee in the kitchen.

Plussat: You have to pay for parking across the street. It's 20$ a day. That should be clear when booking.

Miinukset: Above

Plussat: The location.

Miinukset: This place needs a serious overhaul. The furniture is ancient and damaged. The shower fixture was falling off the wall. The mattresses are NOT comfortable. I don’t care that it’s a historical hotel - they market it as lux and it’s not. Even after an “upgrade” to a “Top of the Brown” “suite” - I won’t be back. I’d have been livid and f I’d paid for the “suite”.

Plussat: The hotel is exquisite- the architecture, furnishings, etc. The staff are all helpful and courteous. Everything was sparkling clean. Food and drinks were very good. The tea service was outstanding!

Miinukset: Parking is VERY pricey.

Plussat: A perfect experience in every regard....food, staff, room, design, music for Christmas Eve in lobby, restaurants,

Miinukset: No

Plussat: The property is beautiful, the location is fantastic and I was thrilled that the restaurant and bar were open. However, I did not have hot water at all that night and the next day it took forever it finally warm up. I was disappointed that every convenience such as glasses, iron, water, etc had all been removed. I would stay here again but hope that these inconveniences would be much improved.

Plussat: Historical character

Plussat: Excellent customer service, beautiful hotel, piano player, Ship Tavern, cozy room. The Christmas decor was magical.Just first class all the way!

Plussat: Character, history, lobby

Miinukset: ridiculous $52 valet parking ONE NIGHT. SILLY. ILL NEVER STAY THERE AGAIN.

Plussat: It is gorgeous! Ambiance is amazing, from the piano playing to very attentive staff. The rooms are beautiful and every detail is is kept up.

Miinukset: There was nothing I didn’t like.

Plussat: Pleasant and courteous staff all of them no exceptions

Miinukset: I paid $4 dollars extra for seasonal berries on top of my Belgian waffle. There were about 4 blackberries 4 raspberries and maybe 10 small blueberries. Seriously? $4?

Plussat: Hotel was spectacular from the moment of entering. Staff was great & helpful, and the grand lobby of the hotel was amazing to experience. Food was great and slept like a log!! Will stay there again :)

Plussat: I had been dying to stay at the brown palace since moving to Denver, and I'm so glad that I did! I did this trip as a staycation, and would highly recommend. This building has so much history and so many interesting and unique features (ask about the bee hives on the roof and the artesian well below the surface!) I loved waking up to the faint sound of piano music, and having mimosas while enjoying the lobby. All the staff were very kind, informative, and helpful (thank you, Viron!) This property did an excellent job maintaining safety during the pandemic, while also ensuring that guests had an inviting and comfortable stay. I miss it already!

Plussat: The bed was very comfortable

Miinukset: My room had a dirty crusty rag on the clean towels the water was brown and the staff was unhelpful to the point of being down right rude

Plussat: The complimentary breakfast, optimum location and friendly staff made our experience very pleasant.

Miinukset: The lack of a dedicated parking area is inconvenient. We resorted to street parking and switched to an all-day lot for $14 for days we knew we wouldn’t need our car. We had to slightly plan our stay around the parking availability.

Miinukset: Would prefer that I did not have to valet or pay for parking. Continental breakfast needs to be up kept better and kept stocked. There were spots missed by the vacuum in my room.

Plussat: Great stay!

Miinukset: Great stay!

Plussat: Very spacious and clean room. Breakfast was decent. The hotel has a very good location and is a great value for money.

Miinukset: None

Miinukset: Parking... Maybe validate or something.

Plussat: I liked everything! The bed was very comfortable, it was very quiet, and the breakfast was very delicious!

Miinukset: The only thing I didn't like was the parking.

Plussat: Friendly staff, sparkling clean rooms/facilties, spacious rooms, great breakfast, great coffee! Truly no complaints about my stay.

Plussat: Very friendly & helpful staff, clean room.

Miinukset: Convenient location, however quite loud in the morning.

Plussat: The staff was amazing... they gave me great directions to where I was going, including areas that are best to avoid... I really appreciated that....24/7 coffee/tea Availability is also really great

Miinukset: The omelettes at the breakfast on fri morning weren’t great... I would have just preferred the scrambled eggs that were available the day before

Plussat: very helpful and friendly staff. HUGE rooms. wonderful breakfast.

Plussat: Staff

Miinukset: Bugs & a/c didn't work in our room. No one was there to fix our a/c right away. We ended up opening the window & keeping our door open to get cool air in. I would like a refund on this room. Please have your customer service call me.

Plussat: free breakfast was great it was so clean! and such a great location

Miinukset: parking fee was $30 a night

Plussat: Hotel was clean, staff was pleasant and a good location for the city.

Miinukset: Parking charges to high.

Plussat: My stay in Hampton Inn & Suites Denver-Downtown was great. It was a short walk from the 16th Street Mall which I really liked. I found the room comfortable and restful. The staff was very friendly and helpful. The complimentary wifi was awesome and the daily breakfast was also great.

Miinukset: That it was a 15-minute walk from the Denver Convention Center.

Plussat: I didn't spend much time at the hotel. Was in Denver for a convention. left early returned late. Did enjoy early morning breakfast.

Miinukset: Location in respect to the convention center.

Plussat: good suite, shuttle ytp downtown and airport; swimming pool; reasonable breakfast

Miinukset: not informed on arrival or in literature of all hotel facilities

Plussat: I liked the location; room was big enough, comfort and very clean; complimentary breakfast was nice suprise as well as all-day coffee in lobby

Miinukset: staff could be more helpful with information about the town and transpotation

Plussat: quick stay, no hassles.

Miinukset: due to covid 19, no lobby breakfast/coffee station...

Plussat: This hotel was very clean. They put seals on the doors after covid cleaning so you know the room is good for someone to go in.

Miinukset: This hotel was great but fue to covid there was no valet or restaurant.

Plussat: The location is wonderful--so convenient to downtown Denver! We also enjoyed the fitness room.

Miinukset: After staying at this hotel numerous times over the past several years, we were disappointed to learn that nearly all of the bathtubs have been replaced with single shower stalls.

Plussat: Didn't have breakfast

Miinukset: That I got charged for leaving early. I got charged another day.

Plussat: The rooms were very clean, hotel staff was great we had a problem with our mirror light out and they came and repaired it that day, and it was very close to the convention center in downtown for places to eat .

Miinukset: The rooms were very small, and also the beds did not seem like they were queens, I would say more of a full .

Plussat: The shower, even though it wasn’t the one I was looking at. I liked the bed, made me forget about all our worries at home. Relaxes my anxiety and also helps me sleep.

Miinukset: The staff. The small showers . There isn’t a microwave available!!!! Pools are still not open. How the staff were acting and they weren’t being professional made me upset and uncomfortable.

Plussat: Very classy rooms and service.

Miinukset: Expect to pay $20+ per day for parking.

Plussat: Location was right in the middle of everything. Walking distance to many restaurants & shopping pavillions

Miinukset: Toilet wasn’t clean & sheets were a little dingy

Miinukset: The coffee maker had leftover pouches in it and there were no cups to go with the machine.

Plussat: it is a hilton and its down the street from the arena

Miinukset: n/a

Plussat: The bed was comfortable but the staff was rude and very unprofessional

Miinukset: The staff very unrespectful

Plussat: Nothing

Miinukset: This is the worst Hilton hotel I’ve ever stayed at. Indifferent staff, heater didn’t work in the room, inconvenient parking (valet at $54/day), hidden fees for receiving shipments.

Plussat: The staff were amazing, our check in attendant was Rolli and she is wonderful. She is so helpful and can answer all your questions. The hotel is clean and modern. The gym is great and it is on the 20th floor.

Miinukset: Parking is terrible! Your only options are to pay $52 a day to have to hotel park your car or to leave your car in an open parking lot and pay $22 a day or across the street in a covered parking garage for $16 a day. No free parking. The room is smaller than other hotels but it has everything you need

Plussat: It was very clean and close to everything

Miinukset: Room are very small

Plussat: Young and vibrant

Miinukset: I have had bigger rooms on a cruise ship

Plussat: The location was very central to all the surrounding areas. Comfortable stay.

Miinukset: The bathroom is not listed clearly as not being private.