Denver hotellit lähellä Denver Central Library

Plussat: The Mountain View from my room was the best part.

Miinukset: The first morning I was there I spent $100 on room service breakfast for it to be gross.. bacon was cold and hard, bagel was hard, potatoes were were very bland. Shared half my omelette and ate the fruit off the yogurt, then went to the zoo and spent $15 on lunch and it tasted better. Thennnn we tried again the next morning dining in the actual restaurant thinking it would taste better.. Got biscuits and gravy.... which was basically just peppers, sausage and biscuit. My husband had the local benedict and it’s was also gross.. whatever was on the bottom was too hard to cut. The guy asked if everything was okay but I felt bad it wasn’t his problem. He was very nice. We literally got a box to box up at least one meal so he didn’t think we were mad at him. Luckily we only paid $6 for that meal ONLY because it paid for the breakfast package when booking... The worst thing was the last night my husband and I were trying to rent a movie off the tv and we were having problem with the tv.. the remote wouldn’t work.. it kept saying accessing and then unavailable.. (later a man came up and explained something was out.. maybe a tower or something) the lady that was at the desk was incredible rude. Acting like I was stupid. That I just didn’t know how to work the remote.. I had to call 2 times before finally they sent someone up

Plussat: Location

Miinukset: Bathroom in the room and spa

Plussat: I am extremely disappointed with the customer service specifically the housekeeping manager at the Hyatt. I take responsibility for leaving my shal/scarf in my room when I checked out. However, I called about an hr later when I arrived at the airport to let Hyatt know that I had left it. I gave a description, and exact location as to wear it was. Instead of receiving a phone call. I had to call a week later. I again left my number and my work number in hopes for a response. Again no contact was made. Today, about two weeks later I contact the hotel. Received a phone call back and was told they could not find it. My perception is that Hyatt has poor customer service, no follow through and my shal/scarf which I take responsibility for leaving just dissapeared. I was very diligent in calling as soon as I realized it had disappeared. Except apparently Hyatt does not care about customers things and it seems to me my scarf was stollen. I chose this hotel because of its reputation for customer service unfortunately Hyatt showed me through thier actions otherwise. Extremely saddened by the lack of humanity and lack of diligence at this Hyatt location. Will not be staying again.

Plussat: The location is great, friendly staff, room is clean

Miinukset: wished hotel also providing hot drinking water

Plussat: The location is awesome

Miinukset: Parking was a bit expensive

Plussat: We had a very nice stay! All the staff was very friendly and helpful and the room was great! Would love to go back again one day!!!

Plussat: I love it

Plussat: Great location and very nice hotel!

Miinukset: I could not get a late check out

Plussat: Awesome stay. Great views. Service was 5 star

Miinukset: No. Great service all around

Plussat: The hotel was in a great area and had all the amenities required to make it a comfortable experience. The room was clean. I was satisfied. The gym at the hotel was excellent.

Miinukset: It seems like the hotel could do with some upgrades.

Miinukset: I didnt like that my car got broken into adter paying 65 bucks to valet it. My 400 dollar+ prescription ray ban sunglasses are gone and i have to have them to drive....50 bucks in cash, 200 bucks in weee i bought from the dispensary which i have the reciepts for, all of my personal info is gone. I mean...yea, to say the very least my expectations were NOT met. Im extremely dissatisfied and hope yall can make this right.. oh and my business phone was also stolen from my console.... please contact me at 3235234792 thank you

Plussat: The location.

Miinukset: This place needs a serious overhaul. The furniture is ancient and damaged. The shower fixture was falling off the wall. The mattresses are NOT comfortable. I don’t care that it’s a historical hotel - they market it as lux and it’s not. Even after an “upgrade” to a “Top of the Brown” “suite” - I won’t be back. I’d have been livid and f I’d paid for the “suite”.

Plussat: Champagn at check in

Plussat: location and history of the hotel itself

Miinukset: nothing

Plussat: Staff was proactive

Miinukset: Door pass didn’t work at first

Plussat: History, architecture, location

Miinukset: Dated hotel for Hotel Collection. Room was very small, tiny bed (only double) when thought we had a king

Plussat: Cool room & bathroom, amazing atmosphere in hotel itself, great staff!

Plussat: Pleasant and courteous staff all of them no exceptions

Miinukset: I paid $4 dollars extra for seasonal berries on top of my Belgian waffle. There were about 4 blackberries 4 raspberries and maybe 10 small blueberries. Seriously? $4?

Plussat: Character, history, lobby

Miinukset: ridiculous $52 valet parking ONE NIGHT. SILLY. ILL NEVER STAY THERE AGAIN.

Plussat: Excellent customer service, beautiful hotel, piano player, Ship Tavern, cozy room. The Christmas decor was magical.Just first class all the way!

Plussat: Historic part and tavern

Miinukset: Toilet location with no door.

Plussat: A perfect experience in every regard....food, staff, room, design, music for Christmas Eve in lobby, restaurants,

Miinukset: No

Plussat: Historical character

Plussat: Nice

Plussat: The staff was excellent.

Plussat: Room was very spacious

Miinukset: Valet parking expensive

Plussat: We loved being so close to shopping and food. There was a lot to see downtown and this hotel is centrally located. We even went to the convention center twice during our stay, it’s only a block away!

Miinukset: On site parking for a lesser value would definitely have been a plus. Also the mattress in our room was very worn on the right side but still comfortable enough for our stay.

Plussat: Location and price.

Miinukset: There is no restaurant, but many great choices close by.

Plussat: The room, the view,location (downtown).

Miinukset: Elevators take too long, and there are only ice machines on even numbered floors.

Plussat: The location was ideal. The hotel room and bathroom were really clean. The service was excellent as well.

Plussat: Rooms and breakfast

Miinukset: Bit pricy

Plussat: I loved how spacious our room was, especially because we have 2 little boys. The room was clean, comfortable and stylish. We had nice view from our room and the included breakfast buffet was excellent!

Miinukset: We spent most of our time at the hotel pool. It was decent, a good temperature, nice loungers, but the pool itself could have been cleaner, and I was very disappointed there was no hot tub! It was also very difficult to unload our car, there is no loading zone near near the lobby, we had to park temporarily in an off street parking spot and load our own bags on to a cart that we found in the lobby on our own, then had to go find a paid parking lot, we found one a block away. It would be nice if they had a parking lot/garage for guest to use and offered a bell hop service to help with the luggage.

Plussat: The location and breakfast were very good. The rooms were clean and comfortable.

Miinukset: Check-in was delayed and some of the front desk staff were unfriendly. The elevators broke one night forcing us to climb the stairs to the 20th floor.

Plussat: Wonderful location and super clean! Also loved the complimentary breakfast :)

Plussat: Right downtown, good 24/7 staff, big room, big bathroom, free breakfast, clean.

Miinukset: What was promised as 24/7 food service available was just wildly overpriced expired Lean Cuisines with an old microwave. Also no ice machine on odd floors, which ours was.

Plussat: Comfort and beauty of the room, beverage offered at check in

Miinukset: The coffee machine is only "on demand" and it takes a while before the reception is able to bring it to your room, then you have to request your coffee pods each day, which is not normal in my opinion compared to other hotels of the same star level that just offer it to you without having to request it. I really did not appreciate this.

Plussat: Loved that they had a nice Restaurant on location. Absolutely loved the cocktail party in the lobby! It was a very nice stay!

Miinukset: Can’t think of anything.

Plussat: Location. The puppies and massage chairs at happy hour were amazing

Miinukset: N/a

Miinukset: One elevator was out for our entire trip, and we were on the top floor. We had to wait for the one in service for forever to get up to our floor.

Plussat: Fabulous hotel for a couples getaway, which we do often and often at this hotel

Miinukset: I have come to this hotel over nearly 20 years, but it has since been surrounded by new construction and parking lots. Fewer rooms have views.

Plussat: It was very nice and the staff was very helpful

Plussat: Very clean room. Everyone I interacted with was friendly and helpful. Restaurant downstairs had a great happy hour with good food and solid drinks.

Miinukset: My view was of a parking garage. But at least it was a quiet garage.

Plussat: Location and gentleman at the front desk was fantastic.

Miinukset: Bathroom door wouldn't close.

Plussat: The room was very nice and the bed was very comfortable and the staff were very pleasant . I would definitely be back when I'm out here.

Miinukset: No

Plussat: Loistava aamiainen, erittäin siisti huone ja hotelli, loistavaa asiakaspalvelua

Plussat: Good downtown location, friendly staff.

Miinukset: Bathroom grout not too clean and worn/damaged bathroom door. Would have liked tea/coffee in room. We changed our room from King to 2 Queens well in advance and were charged full rate for the cancellation when it should have been zero. Corrected with a phone call but shouldn’t have happened.

Miinukset: I've never seen this before: there was a bottom sheet, then a comforter with a top sheet over the comforter. I kept thinking to myself whether the comforter was washed and changed everyday since it was touching my skin.