Montréal hotellit lähellä Cinéma Impérial

Plussat: Love the location, in room amenities and the service

Plussat: There was a two hour blackout and the emergency lights never went on. I complained about that. I was told that they were working on it. The next night there was twenty minute blackout and the emergency lights were working.

Miinukset: There should be a system to contact everyone to reassure them that everything is alright during a blackout.

Plussat: Excellent service, staff and very nice and quiet rooms

Miinukset: Nothing

Plussat: Feels like home.

Miinukset: Nothing.

Plussat: We liked everything. Great customer service.

Miinukset: Nothung

Plussat: I love their comforter and pillows so much, that I remembered to stay there again, even though the last time I stayed was maybe 12-13 years ago. This despite the fact that I've tried 4 Seasons and other luxury hotels. This is the only one that left an impression. Great restaurant - tried it for dinner and breakfast. The only negative is the (free) WIFI - connection was difficult, convoluted, and unreliable.

Plussat: I always stay there. It is the best around!

Plussat: Great bedroom

Miinukset: There is no restaurant at the hotel.

Plussat: Great location, very helpful staff and an awesome experience altogether.

Plussat: The location is great. It is very close to the metro station, China town, downtown, and old town. The room was nice. WiFi worked well on most of our devices.

Miinukset: Parking was terrible when we arrived. There is one spot in front of the hotel reserved for arriving/departing guests. It was occupied when we arrived and we couldn't do much else but circle the block until we parked in a no parking zone. Worse is that they do not have onsite parking. The valet takes your car somewhere. It is not revealed on the website but valet parking costs $28CAD/day. This is more expensive than other similar hotels in the area that have onsite parking. There is a public parking ramp just down the street that charges half that.

Plussat: The beds are very comfortable and the rooms are a good size

Plussat: great room, great service

Miinukset: weird lobby

Plussat: The location is good.

Miinukset: The person who completed our check in was very rude and condescending. We were really shocked by how badly we were treated. With regards to the value for the money, you can find hotels as nice in Montreal for less. The room was very small.

Plussat: The hotel looked much nicer online . The room was clean and the location is just alright.

Miinukset: The noise was awful you can hear everything in the hall. I could even hear my neighbors phone ringing a ton. The AC units were extremely loud and the water pressure in the bathroom would drop making a hissing/squeaking noise after use. Another pet peeve is no fan in the bathroom and the doors have glass on them so when you turn the light on at night you could potentially be waking up your partner or anyone else with you. The parking garage underground is tight and super low, my Jeep Wrangler almost didn't make the height clearance. Wasn't impressed one bit by this hotel very over rated.

Plussat: Bed was so comfortable. Breakfast was delicious.

Miinukset: That I couldn't stay longer!

Plussat: everything

Miinukset: nothing.

Plussat: Located within the heart of Montreal with easy access to metro stations

Plussat: Affordable choice in downtown, and beds are very comfortable. Hotel staff called around for us on Easter Sunday to see which restaurants would be open before sending us out.

Miinukset: Normally I love the hot tub at this Sheraton. Unfortunately during our stay it was out of order, which is a huge bummer. Not that it will make or break a trip, but when you're deciding between a few hotels in the area at the same price point and allowed that to influence your decision a little, it's a letdown. Also, this is 2015 - who charges for WiFi?

Plussat: The atmosphere in the reception and foyer area and friendliness of staff in dining room

Plussat: Great service

Plussat: They worked with us to resolve an issue at check-in

Miinukset: There were two big issues at check-in even though we had a confirmation email: they did not have us staying the full amount of time and they did not have our king bed. Wendy at the Libby check-in counter said she could not do anything since they were fully booked. We asked do a manger and she went to talk with him and came back with a miracle, she got us the right room and fixed the departure date. Amazing how a hotel can go from fully booked to rooms available, especially since we had a "club room with a kink bed", hmmmm The hope tel rooms are dated, the varnish is flaky king off the furniture and bathroom fixtures. The food is so-so for a hotel of this class... it was not worth the money.

Plussat: Room and location

Miinukset: A day prior to check in date,we stop to inquire about dropping baggage policy and was informed that we had an extra room reserved and Frederick (front desk) contacted Alexia of Kayak trying to cancel wrongly extra room.After their phone conversation,Frederick ASSURED me that the problem had been taken care of. There was another female employee that witness Frederick statement as well as my wife. next day, Saturday May 19, while checking in I was informed that the extra room reservation was NEVER cancelled. From the room I contacted by phone KAYAK representative CATHY whom showed extremely poor customer service,indifferent attitude and verbally aggressive tone. Being this my first Kayak experience I really expected better results from all involved. I expect your reply.

Plussat: Rooms are efficient and well appointed. Beds are very comfortable. Food is mediocre but the staff is lovely.

Plussat: We enjoyed facials and massages at the spa. The food in the restaurant was good and breakfast buffet was plentiful.

Miinukset: Nothing

Plussat: The staff were very-very nice, all of them. The room had a desk with cables to connect to ethernet and the TV, very good to get some work done.

Miinukset: The breakfast was a little expensive.

Miinukset: room need update and parking problem.

Plussat: Large rooms for a city hotel. Clean, updated rooms.

Plussat: The location is right downtown. It was easy to walk to meals and attractions. There is also a hotel bar and restaurant that looked nice but we wanted to see Montreal :) The staff were all very friendly and the room was modern and clean. The pictures of the hotel are very accurate. It was nice and very reasonable to stay there!

Plussat: The location is excellent, close to main amenities in downtown Montreal. The room was very clean and the bathroom seemed to have been recently renovated. I would definitely return to Delta Montreal.

Miinukset: This a short term stay hotel, the room was not equipped with a mini-fridge (although it offers complementary water bottles every morning).

Plussat: The staff tried to accommodate... but wasn't successful.

Miinukset: 1. The water pressure was awful, 2. Other customers/patrons were unruly and loud, 3. Although it was a non-smoking hotel, people smoked and no one was able to assist or fix the situation.

Plussat: Clean with decent amenities in a good location near the metro.

Miinukset: Carpet was worn, balcony doors didn't open.

Plussat: Clean happy staff and affordable

Plussat: The concierge was amazing. He gave great advice and made our restaurant reservations. Definitely will use the service of a concierge in my future travels. Loved the room style and décor, very modern. The room we had was pretty big and had a cute balcony, though I wish there were a couple of chairs out there to be able sit.

Miinukset: The breakfast is not worth it for the price they charge. Go outside the hotel to St. Catherine's. We found a great place where we got to sit outside and enjoy the atmosphere of the city. Also getting a drink at the bar is way too costly for the amount of liquor you receive. The housekeeping staff I would say is kind of slow at cleaning. We left the hotel room at 9am and returned at 4:30pm. Our room was still not cleaned. I ended up just asking for fresh towels. We were relaxing and getting ready for the evening when we received a note underneath our door saying that if we were leaving by 6pm they would still clean our room. At least they did leave a note.

Plussat: We like the location,and amenities. Everything was great. Staff was wonderful

Miinukset: Coffe at the restraunt was over priced and burnt. Not good....