Montréal hotellit lähellä Square Phillips

Plussat: Clean, spacious, attractive. Staff was very nice and responsive.

Miinukset: My room - 412 - was a corner room and the heat was not working properly. Maintenance came up and did not do anything useful. I had housekeeping bring up a space heater to keep the room warm. Without the space heater, the room was about 65 degrees. Too cold for sleeping for me. The hotel should keep the facility a little warmer overall, and not let the rooms get so cold. The HVAC system did not put out nearly enough heat.

Plussat: Very accommodating. Great neighborhood. clean and nice. Terrific service. Nice restaurant and breakfast spread. Rooftop bar. Overall the staff could not have been more responsive and very accommodating. Our room was very nice. A petite suite, loved the spa tub and comfortable king-sized bed. We will definitely stay again.

Miinukset: Staff (Melanie) needs to be careful sending clients to tourist restaurants. We specifically stated no "tourist restaurants". There are so many lesser-known restaurants that are fabulous and worth trying. We were sent to Vieux port steakhouse for sunday brunch. We had slop. We arrived sunday morning. After we saw many terrific cafes and brasserie. And please note she (Melanie) did NOT tell us about the rooftop bar or your new restaurant. Perhaps we would have gotten our sunday late morning/ early lunch there.

Plussat: We came to celebrate my boyfriend's birthday and enjoy some downtime before the holidays. Every detail is considered at this hotel. The staff were responsive, warm, and very accommodating. We stayed in a petite suite, loved the spa tub, rainfall shower, and plush, down king-sized bed. The Verses restaurant downstairs offers impeccable contemporary French fare, and Olive and Gourmando just down the street is perfect for fresh coffee and croissants in the morning. We will definitely stay here again.

Plussat: Gorgeous place, supremely comfortable bed. Super clean room, extremely helpful staff.

Miinukset: Street noise can be slightly loud late at night in the front facing rooms

Plussat: As soon as we walked in, the staff was amazing. Hotel was clean, luxurious, and beautiful. I will definitely stay here again the next time I’m in Montreal. Very nice feel to the brick wall and decor.

Plussat: Really enjoyed our stay, friendly staff and beautiful, cozy room! The shower was amazing, with the second rain shower overhead and the fireplace was perfect for the time of year (early April- about 0 degrees Celsius) my boyfriend and I really enjoyed the complementary water and chocolate brought to our door every day. It was a sweet touch. The location was convenient. A lot of great restaurants and site seeing nearby! And the metro is less than a 5 minute walk. What we probably appreciated the most was the concierge who sat right in the lobby, ready for our questions. We had many. Wanting to know the best places to eat and visit, even making reservations for a tour and dinner reservation. she was the best!

Miinukset: Probably the only thing we didn't like was the continental breakfast. $19 per person. Definitely not worth the price. There wasn't a lot of options and it was all cold (granted we ate at around 10am) so it sat out for a couple hours but I would have expected the food be kept in chafing dishes to stay warm for that price. so needless to say that was the only time we ate breakfast in our hotel. So many other great breakfast spots around the corner!

Plussat: Love the location, in room amenities and the service

Plussat: There was a two hour blackout and the emergency lights never went on. I complained about that. I was told that they were working on it. The next night there was twenty minute blackout and the emergency lights were working.

Miinukset: There should be a system to contact everyone to reassure them that everything is alright during a blackout.

Plussat: Excellent service, staff and very nice and quiet rooms

Miinukset: Nothing

Plussat: Feels like home.

Miinukset: Nothing.

Plussat: We liked everything. Great customer service.

Miinukset: Nothung

Plussat: I love their comforter and pillows so much, that I remembered to stay there again, even though the last time I stayed was maybe 12-13 years ago. This despite the fact that I've tried 4 Seasons and other luxury hotels. This is the only one that left an impression. Great restaurant - tried it for dinner and breakfast. The only negative is the (free) WIFI - connection was difficult, convoluted, and unreliable.

Plussat: I always stay there. It is the best around!

Plussat: 5 star hotel and a great value

Miinukset: 5 star hotel and a great value. Only complaint was the resturant, that however was not an issue as there are many outstanding resturants within walking distance

Plussat: Service, location, comfort, bed, quiet, staff

Miinukset: Hot water pressure was almost non existent-- in shower, bath, and sink. Staff was ready to help; however, I didn't notice this until late at night on my one night stay. Wouldn't normally be a huge deal but the luxurious bathroom is what made me choose this hotel over two other similar contenders. Additionally, HBO was the only channel that didn't work. Not sure if they advertise having HBO on the website, but it was on the channel guide and didn't have any service.

Plussat: The staff were professional and pleasant. The details were attended to. I loved that I got in my room and didn't have to call down for a corkscrew. The location is convenient. It is expensive, but not ridiculous.

Plussat: Starbucks and restaurant downstairs are excellent. Rooms are spacious and clean. Staff are extremely attentive. Everything was perfect.

Plussat: Beautiful hotel, attentive and pleasant staff, large rooms (mostly nice views), nice heated outdoor pool and fitness room. Centrally located - Peel Metro Station is only one block away. Lovely lounge. Reasonable valet parking rate. Excellent breakfast offering in hotel cafe. Our first choice for accommodations when visiting Montreal. Great for business trips, but also family-friendly!

Miinukset: Nothing comes to mind.

Plussat: Hotel was very clean and staff was extremely friendly and helpful. Would definitely recommend to anyone. Was also in a great location. Walking distance to lots of restaurants, old Montreal and other landmarks.

Plussat: Big room and bathroom, the pool, the location, friendly staff.

Miinukset: Can hear noise from adjacent room and from street (were on 11th floor).

Plussat: Spacious rooms, cheap price

Miinukset: water in hot tub was brown. Pool closed for the winter. Single ply!!! Everything is from 1991

Plussat: The hotel is in central Montreal and very close to McGill University. It manages to feel warm and welcoming while at the same time hitting a high standard for service and amenities. We have stayed at 5-6 hotels in the area and this has become our hotel of choice. Be sure to join the preferred customer club - it is free and gives you free wifi and free coffee delivered to your room every morning.

Plussat: We only stayed one night, but I was happy with our choice. The hotel is clean, rooms are spacious and have plenty of natural light, the staff is friendly and welcoming, the pool is shallow but big enough to do laps. It's across from McGill University, and a good 30-45mins walking distance to the Notre-Dame Basilica.

Miinukset: Parking was $35/night.

Plussat: Bedding, view, tranquility and large bathroom. The staff was supper friendly, knew our names and we we were thrilled! In-out parking that was prompt. A perfect stay!

Miinukset: No bad words a perfect stay!

Plussat: The staff was friendly and helpful; the breakfast buffet delicious. I would definitely stay here again.

Plussat: Everything including location, parking, fitness center, staff

Miinukset: Nothing, this hotel went above and beyond expectations, great place to stay in Montreal!!

Plussat: Nicely decored, generally friendly and helpful staff. Located near McGill. Safe in room was useful. Great room service.

Miinukset: Expensive parking. Hallways and room could have been a little cleaner. Loud hallways sometimes.

Plussat: Close to everything

Miinukset: Parkings tight

Plussat: Loved our king room! Nice views of the area and very comfortable and luxurious-feeling room! This hotel is quite a walk from old montreal, but it was very close to lots of good bars and restaurants. Staff were friendly and helpful.

Plussat: The hotel looked much nicer online . The room was clean and the location is just alright.

Miinukset: The noise was awful you can hear everything in the hall. I could even hear my neighbors phone ringing a ton. The AC units were extremely loud and the water pressure in the bathroom would drop making a hissing/squeaking noise after use. Another pet peeve is no fan in the bathroom and the doors have glass on them so when you turn the light on at night you could potentially be waking up your partner or anyone else with you. The parking garage underground is tight and super low, my Jeep Wrangler almost didn't make the height clearance. Wasn't impressed one bit by this hotel very over rated.

Plussat: Bed was so comfortable. Breakfast was delicious.

Miinukset: That I couldn't stay longer!

Plussat: everything

Miinukset: nothing.

Plussat: Located within the heart of Montreal with easy access to metro stations

Plussat: Affordable choice in downtown, and beds are very comfortable. Hotel staff called around for us on Easter Sunday to see which restaurants would be open before sending us out.

Miinukset: Normally I love the hot tub at this Sheraton. Unfortunately during our stay it was out of order, which is a huge bummer. Not that it will make or break a trip, but when you're deciding between a few hotels in the area at the same price point and allowed that to influence your decision a little, it's a letdown. Also, this is 2015 - who charges for WiFi?

Plussat: The atmosphere in the reception and foyer area and friendliness of staff in dining room

Plussat: Great service

Plussat: They worked with us to resolve an issue at check-in

Miinukset: There were two big issues at check-in even though we had a confirmation email: they did not have us staying the full amount of time and they did not have our king bed. Wendy at the Libby check-in counter said she could not do anything since they were fully booked. We asked do a manger and she went to talk with him and came back with a miracle, she got us the right room and fixed the departure date. Amazing how a hotel can go from fully booked to rooms available, especially since we had a "club room with a kink bed", hmmmm The hope tel rooms are dated, the varnish is flaky king off the furniture and bathroom fixtures. The food is so-so for a hotel of this class... it was not worth the money.

Plussat: Room and location

Miinukset: A day prior to check in date,we stop to inquire about dropping baggage policy and was informed that we had an extra room reserved and Frederick (front desk) contacted Alexia of Kayak trying to cancel wrongly extra room.After their phone conversation,Frederick ASSURED me that the problem had been taken care of. There was another female employee that witness Frederick statement as well as my wife. next day, Saturday May 19, while checking in I was informed that the extra room reservation was NEVER cancelled. From the room I contacted by phone KAYAK representative CATHY whom showed extremely poor customer service,indifferent attitude and verbally aggressive tone. Being this my first Kayak experience I really expected better results from all involved. I expect your reply.