Napoli hotellit lähellä Basilica di Santa Chiara

Plussat: Staff friendly, breakfast super, room fantastic with sea views, restaurant close......

Miinukset: Location a bit far but at the sea

Plussat: Ihanat näkymät ja aamiainen

Plussat: Close to dining and shopping. Close to the port to catch the ferry to Capri and the other islands. Its the best hang out spot in naples. Staff was friendly.

Plussat: Our room was traditional but had all the modern things you needed although the AC was a bit noisy. The rooms are beautifully upholstered with tall windows and those velvet curtains and the crown molding on the ceiling. Stunning old Italy. The location is right on the water front promenade and we had a view to mount Vesuvius .

Miinukset: The staff though are a bit on edge- we asked for an iron and they said they had none with a stern shrill voice and when asking for recommendations they’re just like “here’s a magazine and there’s google bye “. Which is understandable cause they’re not a small boutique hotel but what ever happened to service with a smile ?

Plussat: Location

Miinukset: Check out guy was niet friendly

Miinukset: They implied that breakfast was included then we got whacked for 27 a head on breakfast. Most expensive muffin I ever ate

Plussat: The location was great. Walking distance to many restaurants

Miinukset: Seemed like one day this was a grand hotel. Today it's old and dusty. The room size was great but the sheets were rough and the hallways looked like they needed to be vacuumed.

Plussat: Sacrifice small accommodations for central location than this hotel is OK. Great breakfast buffet

Miinukset: Shower was really small

Miinukset: The bed was not comfortable and the walls were thin. A lot of noise at midnight

Plussat: Old world charm and great location. Staff was very helpful.

Miinukset: Rooms were a bit dated.

Plussat: Great location. Very pleasant lady checked me in, my room was also upgraded which was a nice surprise. Great view of the bay from my room. Clean. Very nice marble bath room.

Miinukset: The hotel is quite grand but you can see in certain areas it could do with a bit of TLC. Parts of the hotel could do with a bit of a make over and a lick of paint. I decided to leave the breakfast buffet at 30 euro it seemed a bit expensive you could stuff yourself with espresso and pastries at many local bars for much less. There was a little note left in my room that said if there was anything the hotel could do to help me enjoy my stay to just ask. The plug socket to charge my phone was quite far from my bed which I found a little annoying as I would have liked to charge my phone in bed. I thought it was a bit of a long shot but because of this note I thought I'd ask if it was possible to have an extention. I expected probably to be told 'sorry sir we havnt got one' . Which is fair enough. However, the member of staff I asked looked at me like I'd just made the most bizarre request he'd ever heard, just answered 'No' in less than a second and seemed more concerned about getting his coat on for his break. The next morning I went to check out and order a taxi to catch my early flight. There was noone at the reception. I then however heard snoring. I followed the noise to find this same member of staff asleep on a sofa in the lobby with no shoes on. I had to wake him up so I could check out. Not usually what I'd expect at a 4 star hotel haha. Is a great location but definitely not worth the money they ask for. I have had much better value for money and customer service in hotels all over Italy. I splurged a bit in order to stay here and received £45 cash back via a genius deal. Even with this money back I feel as if this hotel is overpriced. This is in November aswell. I can't imagine what they charge in summer.

Plussat: Good breakfast. Restaurant high up away from noise and traffic fumes with outdoor seating & good city views. Bedrooms well insulated against traffic noise

Plussat: Room 115. Train station is only five minutes walk. Lots of restaurants located nearby. Plentiful shopping. Hotel has a modern feel. Reception were fantastic. Provided restaurant recommendation, took bags to room and explained outlay of room. Overall the room was of good quality & clean.

Miinukset: Mattress, Pillows. The mattress 100% requires replacing. It’s very firm & I did consider switching to the floor. It’s best days are done. Pillows are the same. Breakfast. Waiting to be seated, we ended up seating ourselves. Overall selection was quite bland. Soggy scrambled eggs is a no-no. So many people wanted breakfast that there wasn’t enough. You had to wait & wait. Improvement required in this area.

Plussat: the rooftop lounge has a great view and is a nice place to sit in morning or evening

Plussat: Sijainti keskellä kaikkea toimintaa ja nähtävyyksiä

Plussat: Ad I travelled by myself I cannot complain, in the room there were all the facilities needed. The room and the bathroom have been cleaned daily ( I would suggest the housekeeper not to change every day the soap as it would be a waste). Although my room was facing piazzale Garibaldi and being on the third floor I didn’t hear any noise. Breakfast was nice especially the cakes. Reception staff and restaurant staff have been very professional.

Miinukset: The pillow, I would suggest to use more confortable ones.

Plussat: Very close to the train station. Convenient if you’re planning to travel to or from Napoli by train. Decent breakfast. Good selection of baked items but fried eggs and omelettes are not included in the breakfast. I find it stingy that fried eggs are an additional €6 on top of the breakfast fee included with the room.

Miinukset: 1. Our room was far smaller than in the photos. The facilities are very dated, especially the air conditioning (or lack of). Worst of all, the room was far too hot and we were unable to open the window due to all the mosquitos outside. 2. Although the location is conveniently close to the station, the immediate area around the hotel does not seem safe at all. The streets and stores nearby are very run down and I would not recommend walking back at night. 3. Why is the bathroom door made from frosted glass? That is a completely unnecessary design choice and makes travelling with family awkward. Nobody wants to see a translucent outline of a family member on the toilet etc. I can not recommend staying here unless it is only for one night as a train-stop.

Plussat: Professional staff, friendly and helpful.

Miinukset: Temperature of room and rock hard pillows.

Plussat: Location very good just opposite the central station.

Miinukset: Nothing in particular

Plussat: Hotelli on rakennettu sisäosiltaan moderniksi vanhaan kivitaloon. Kiviseinät on jätetty kivasti osittain näkyviin. Hotelli on yllättävän siisti. Ravintola on 6.kerroksessa, josta pääsy kattoterassille. Aamiaista voi syödä ulkona ja katsella samalla avaria näkymiä yli Napolin kattojen. Aamiainen on hyvä ja monipuolinen. Erikoiskahvit tuodaan pöytään juuri valmistettuna ja sisältyvät hintaan. Hotellin sijainti kävelymatkan päässä rautatieasemalta Napoli Caribaldi. Seutu ei ole sen levottomampi kuin Napolin keskusta muiltakaan osin.

Miinukset: Ainoa negatiivinen asia oli se, että kylpyhuoneen suihku oli ammeen päällä ja suojaseinäke liian pieni. Suihkuvesi roiskui lattialle.

Plussat: The hotel was a real pleasure. The staff excellent, made to feel very welcome from start to finish. Breakfast was very good, a good choice. The room was lovely, very comfortable. The location can appear a bit daunting, as most central station locations but as a woman travelling alone it was fine. Like any big city, just take care of valuables and there are safe facilities in the hotel. I walked the city and could get to the historical centre in around 10-15 minutes. For me being by the station was good as I came in by train. Will definitely stay there again. Also the views from the restaurant roof terrace are wonderful.

Miinukset: Nothing really.

Plussat: Friendly and helpful staff throughout our stay will definitely come back

Miinukset: Have nothing to complain

Plussat: The cleanliness, the breakfast, the staff and the simple and warm decor. Close proximity to the Train station, the port to go to Capri Island and other places.

Miinukset: The breakfast was great. Well prepared and more than enough. The hotel and staff were very good. This is my 5th time staying here. Came with friends and will recommend to more friends and family.

Plussat: Bed was super comfy, the rooms were very clean, shower was hot and had good water pressure, the included breakfast was amazing!

Miinukset: Only thing not so good about this hotel is the location. Right next to the central train station, which is convenient, however the area is sketchy. Lots of pickpockets

Plussat: The location of the hotel is just next to the central hub of public transportation so it makes it very convenient to get around. The rooms have been updated so they are modern and housekeeping services for the room and bathroom cleanliness are excellent - this makes our stay very comfortable.

Miinukset: limited choice for b/fast especially in the hot food section. The elderly gentleman at the Reception was not very helpful when asked how to get around to some of the tourist highlights.

Plussat: Overall the hotel and room were very nice. Breakfast was included and it was delicious. Also, the restaurant was very nice for lunch and dinner. I was here to present at a conference and the conference rooms of the hotel were nice and they provided folders, papers, pens, and water for participants. The hotel was right next to the central metro station which was very convenient to get on the metro and do some sightseeing. However, I don't think this hotel is in a "tourist area" and it is more where the locals go to catch the bus and the metro.

Miinukset: The hotel is in a sketchy area and the room I had was noisy. I would not go out after dark. I was sexually harassed on the street one night while I was trying to get dinner. During the day was okay though. The room was also cold at night and no matter what setting I put the thermostat at the temperature never changed. The tv and treadmill in the fitness center did not work. Also, the business center was not available due to renovations. In addition, I asked the front desk staff what/where there was to sightsee and I was just given a city map with no indication of where things were located. The woman just circled a broad area of the map and told me to go there. That was not helpful at all.

Plussat: Good location if you are using the train station a lot.

Miinukset: Rough neighborhood at night.

Plussat: siisti hotelli, meille sopivan hyvä sijainti. hyvä aamiainen ja huone hyvin ilmastoitu.

Plussat: Clean good value and THE closest to train station. Other hotels advertise they are close but you would have to navigate across very busy streets. Staying at this hotel because of its proximity to the train station was the best move we could have made!

Miinukset: Staff was not helpful over a few small matters.

Plussat: Excellent location, clean room and good breakfast.

Miinukset: Extremely small room with very soft/worn mattress, safe deposit box in room does not work and extremely small shower stall (can't even bend down).

Plussat: Erinomainen aamiainen. Sijainti hyvä. Metrolle ja junalle 100m. Hyvä sänky.

Miinukset: Ensimmäisen kerroksen huoneen ikkunat voivat olla kadulle jolloin liikenteestä melua.

Plussat: Breakfast was fabulous, room was beautiful, beds were the hardest i've ever slept on, which is a shame, becuase the rest of the stay was fabulous

Miinukset: Beds were incredibly hard, like sleeping on a board.

Plussat: Hotelli oli todella siisti ja tyylikäs sisätiloiltaan.

Miinukset: Huone oli junaradan vieressä ja näin ollen radan äänet häiritsivät. Myös autoliikenteen äänet kuuluivat huoneeseen.

Plussat: Elegant old hotel like going back in time. Convient to the trains. Well priced and well managed.

Plussat: Pysakointi kallis mutta turvallinen. Nopea paasy moottoriteille, ruuhkaisesta liikenteesta huolimatta.

Miinukset: Efficient service, Cleanliness and good location

Plussat: Location, distribution.

Miinukset: Breakfast

Plussat: The only positive point about this hotel is that the reception is open 24hr and that it was convenient for us that it is located close to the central station. I wouldn't spend more than one night at this place.

Miinukset: Overpriced, not well kept. The shower didn't have a door or curtain, so the bathroom gets all wet when you shower. Also, the shower was dirty and moldy. The sink was not draining properly, they partially fixed the issue but left a leaking sink and a dirty mess in the bathroom.

Plussat: The location is very close to the train station so very good for day trippers. I would only stay here if my goal was to do day trips via the train station. If I wanted to savour the sites of the city I would probably stay elsewhere.

Miinukset: The booking indicated a in room mini fridge but there was no mini fridge in the room.

Plussat: good view, with a huge terrace to hang out during the night. It’s 2min walk from Metro and 5min walk to the train station i like it that u can leave the luggage after checking out

Miinukset: the area is a bit scary at night. many suspicious looking people(but its not the hotel’s problem of course) the reception wasn’t aware of any local restaurants around the area , so we arrived late, wanting to eat something of course. And we were told there’s nothing much, when in fact across the street we noticed loads of restaurants still open during our night stroll on the second day

Plussat: The hotel is located in a very centre and it is close to metro station and places that I wanted to reach.

Miinukset: The staff promised to provide invoice via email which I never received.

Plussat: The staff very nice.

Miinukset: The room was horrible.

Plussat: I did not take breakfast. Lift is too small and emvironment is not good. I left hotel before AM7:00 but reception (counter was closed becasue too eraly) so I had to return room key at reception door.

Miinukset: I expected Naple a beautiful bay (my image) but entrance of hotel was not like a normal entrance. Early in the morning, I took reserved taxi to airport, I had to stand out of Hotel since I did return key. Once I get our, I can not enter the hotel door.

Plussat: the staff initially were quite helpful

Miinukset: this hotel is on the 3rd floor and the lift was broken down. Breakfast was basic. in fact I didn't have breakfast as it wasn't appetising, I did try to have breakfast on my last morning but they were too busy trying to get rid of me and the taxi driver they ordered arrived too early, I didn't even have time to drink a coffee which put me in bad mood. This was the hotel which sent me an email saying I had to check in on line with them and if I didn't I would be fined euro30!!! it made me annoyed before I even arrived there.

Plussat: The amenities (sauna, hot tub, breakfast in room, drinks in the fridge)

Miinukset: Decor seemed a bit dated. Breakfast was not fresh (scrambled eggs and bacon had been reheated)

Plussat: Jacuzzi tub!

Miinukset: Didn’t get breakfast, although ordered it the night before

Miinukset: No wifi in room. The front door would not lock, very unsecured. There were mosquitoes in the room. The bathroom was tiny and you had to step over a bidet to get into the shower. The heater didn't work.The employees were rude

Plussat: Excellent location with nice friendly staff, trying to help you with everything.

Miinukset: Room and beds are uncomfortable. Bathroom small with min. supplies.

Plussat: Breakfast was delivered to the room every morning. Spacious room with a nice jacuzzi. Location was pretty good.

Miinukset: Wifi was super weak in room 9.

Plussat: The staff was amazing and very helpful!

Plussat: Very nice hotel with good location (not far from harbour and center). The rooms are very good, big and with stylish design. Staff was very helpfull.

Miinukset: A bit strange building, where the hotel is situated, without special signs about hotel. Poor breakfast like in majority of italian hotels.

Plussat: Super friendly staff, perfect rooms.great!

Plussat: Modern interior, very nice bathroom, close to port for ferries.

Miinukset: Noise of the tv from reception

Plussat: I liked very much the hotel and we enjoyed our staying. The room was super- designed, even if it's a bit kitch, like a table suported by 5 angels =) We stayed at lux, and we had really cool jacuzzi (thouth it was loosing water, and after ll th floor was wet). In general we liked it, i would've put 9 from 10.They also recomended vr good restaurant downstairs, it calls Castello Nuovo (I guess)), the food was amaizing!