Napoli hotellit lähellä Castel Sant'Elmo

Plussat: The open spaces, high ceilings, room floors and polite staff

Plussat: The staff was helpful and nice

Miinukset: They need to update the hotel a bit it's very dated it's like stepping into 1945. They need to make the hotel like Thr terrace they have on the very top there is a restaurant there and it's the only area of the hotel that I would consider a 5. Star.they should use the style of that restaurant for the entire hotel.

Plussat: A classic hotel on the water. The staff was very helpful and kind. The hotel was very clean and quiet!! An excellent location with spectacular views!!!

Plussat: Old. Needs a complete renovation of interior. Wi fi also needs to be updated and strenghthened. Location and rooftop restaurant are only selling points right now.

Plussat: The only positive thing is the central location, directly at the promenade. Breakfast is OK, service was nice.

Miinukset: The Hotel Vesuvio is promoted as one of the most exclusive hotels in Naples. Well, we have been quite disappointed with our stay. The only positive thing is the central location, directly at the promenade. But the rooms definitely need to be refurbished. The money for value is for sure disappointing. Breakfast is OK, service was nice. But I rather have a refurbished room (especially the bahtroom!!) than getting the bed sheets changed every day. I guess people come back because of the "legend" this hotel used to be. But we have noticed during our stay that it is definitey not worth it to spend so much money for such little value.

Plussat: The breakfast was excellent. Staff is very friendly and always welcomes xou

Miinukset: Nothing I can think about.

Plussat: Breakfast was great, and the location was excellent. Staff was very helpfull.

Plussat: Ihanat näkymät ja aamiainen

Plussat: The view

Miinukset: They over charged me double the price although you have sent it me a new price confirmed on the check in. And I booked the room with breakfast, they have charged me for it. I ended up paying more that 300€ for a 156€ for 2 nights.

Plussat: The location is great, away from the bustle of the historical center but close to Chaia neighborhood. Wonderful view of the sea, the castle, Vesuvio! The rooms are spacious with an allure of classic elegance. The balcony in the room is definitely a plus! The rooftop terrace is fantastic.

Miinukset: The mattresses need an upgrade. Being in Naples the room service should include more traditional Italian products (i.e. the cheese platter selection is poor). The bath products need upgrading. Again being in Campania a lemon / orange Capri product line would be a better choice.

Plussat: Close to dining and shopping. Close to the port to catch the ferry to Capri and the other islands. Its the best hang out spot in naples. Staff was friendly.

Plussat: Our room was traditional but had all the modern things you needed although the AC was a bit noisy. The rooms are beautifully upholstered with tall windows and those velvet curtains and the crown molding on the ceiling. Stunning old Italy. The location is right on the water front promenade and we had a view to mount Vesuvius .

Miinukset: The staff though are a bit on edge- we asked for an iron and they said they had none with a stern shrill voice and when asking for recommendations they’re just like “here’s a magazine and there’s google bye “. Which is understandable cause they’re not a small boutique hotel but what ever happened to service with a smile ?

Plussat: Location

Miinukset: Check out guy was niet friendly

Miinukset: They implied that breakfast was included then we got whacked for 27 a head on breakfast. Most expensive muffin I ever ate

Plussat: The location was great. Walking distance to many restaurants

Miinukset: Seemed like one day this was a grand hotel. Today it's old and dusty. The room size was great but the sheets were rough and the hallways looked like they needed to be vacuumed.

Plussat: Sacrifice small accommodations for central location than this hotel is OK. Great breakfast buffet

Miinukset: Shower was really small

Miinukset: The bed was not comfortable and the walls were thin. A lot of noise at midnight

Plussat: Old world charm and great location. Staff was very helpful.

Miinukset: Rooms were a bit dated.

Plussat: Great location. Very pleasant lady checked me in, my room was also upgraded which was a nice surprise. Great view of the bay from my room. Clean. Very nice marble bath room.

Miinukset: The hotel is quite grand but you can see in certain areas it could do with a bit of TLC. Parts of the hotel could do with a bit of a make over and a lick of paint. I decided to leave the breakfast buffet at 30 euro it seemed a bit expensive you could stuff yourself with espresso and pastries at many local bars for much less. There was a little note left in my room that said if there was anything the hotel could do to help me enjoy my stay to just ask. The plug socket to charge my phone was quite far from my bed which I found a little annoying as I would have liked to charge my phone in bed. I thought it was a bit of a long shot but because of this note I thought I'd ask if it was possible to have an extention. I expected probably to be told 'sorry sir we havnt got one' . Which is fair enough. However, the member of staff I asked looked at me like I'd just made the most bizarre request he'd ever heard, just answered 'No' in less than a second and seemed more concerned about getting his coat on for his break. The next morning I went to check out and order a taxi to catch my early flight. There was noone at the reception. I then however heard snoring. I followed the noise to find this same member of staff asleep on a sofa in the lobby with no shoes on. I had to wake him up so I could check out. Not usually what I'd expect at a 4 star hotel haha. Is a great location but definitely not worth the money they ask for. I have had much better value for money and customer service in hotels all over Italy. I splurged a bit in order to stay here and received £45 cash back via a genius deal. Even with this money back I feel as if this hotel is overpriced. This is in November aswell. I can't imagine what they charge in summer.

Miinukset: We ordered a deluxe two persons room. But instead you gave us superior two person room. Nobody in the reception to help us, the reception was close.

Plussat: The smell,the place the balcony,the wi-fi

Miinukset: That you have to pay for clean towels?this is 4 stars?

Miinukset: The room was not clean when I checked in. There was hair and toenail clippings on the floor. A quick vacuuming would have helped. Also I was not aware of any extra city tax, or that the check in desk would refuse to accept a credit card payment for it.

Plussat: The rooms were spacious and the building was located next to a plaza with lots of cafes and directly next to a metro station making it convenient to get around town.

Miinukset: The check-in process was not pleasant. We had to go to another location for check-in where they said there would be a complimentary shuttle to drive us to our building, but due to traffic the shuttle did not show up for over an hour. When we finally asked the staff where it was they said they had no idea when it would arrive. We understand that traffic can be an unanticipated issue, however, our displeasure was with the communication. We were originally told the shuttle would be 20 minutes and then never received an update as we waited over an hour. When we went up to the desk to ask they could not give an estimated time and said it should be here soon. Despite not communicating the shuttle status, they did make a point to get up from behind the desk to let us know the unlabeled waters in the fridge at the check in area cost one euro each after we had grabbed a few during our one hour wait for the shuttle (the staff had simply said "prego" when we asked them if we could grab a water originally). Our group was planning to go to the museum before closing, but had to cancel those plans when we ended up walking to our building. We were also charged twice initially although they refunded the second payment immediately after I reached out. Finally, we saw online there was a common space with tables and chairs that our group could meet up in, but it was not open during our stay.

Plussat: Clean, spacious right in the middle of Napoli

Miinukset: Parking is not provided and it’s quite expensive to park in a nearby garage (usually 25 eur per day). You need to park in garage first as the B&B is in limited traffic zone

Plussat: The location was really good, easy to walk around and discover Naples. The rooms were also very nice and clean, with essential appliances inside.

Miinukset: Overall, the stay was very nice, for the future would be good to also send the email about the location of check-in in English at the bottom, or to add this in the description on booking.com.

Miinukset: A very poor quality of mattress

Plussat: Staff was exceptional from before arrival until departure.

Plussat: Staff were lovely, the location was excellent and very easy to navigate around the city. The rooms were artsy and comfortable.

Miinukset: There was no breakfast offered (we were told - no breakfast because we are moving reception) and the walls/door were very thin and we got woken up by other guests at various times throughout the night.

Miinukset: Perfect Hotel. The staff were kind and helpful, rooms were clean and the breakfast was great. A wonderful hotel for families.

Plussat: Erittäin ystävällinen ja palvelualtis henkilökunta

Plussat: Location great. Wonderful free buffet breakfast. Roof top restaurant excellent. Best cocktails.

Miinukset: Our room was very well appointed with modern bathroom facilities. The weird thing was that all the bathroom facilities were in the bedroom. So if you wanted to stay up late or get up early you were bound to disturb your partner. Other guests told us that their suites were not like this.

Plussat: Despite the dirty and crowded streets around the hotel is comfortable and quiet, the staff are very friendly and helpful, good breakfast (in comparison with other Italian hotels), cosy rooms and hotel halls

Miinukset: Quality of cleaning could be better - hair, dust in the bath and room.

Plussat: Nice bathroom

Miinukset: We booked with San Pietro but when we arrived to check in they told us we would be staying at a different hotel (same owner). The other hotel was further away from where we originally planned on staying and reeked of cigarette smoke. Both hotels (San Pietro and Palazzo Firenze) are in sketchy neighborhoods so I would not recommend staying at either. If you do book with San Pietro you will need to confirm which hotel you’ll actually be staying at. But save yourself the trouble and go somewhere else

Plussat: not safe at night

Plussat: Handy for train station and historic centre. Very clean, wonderful staff. Great room for the price.

Plussat: Shower facilities were amazing, and lay out of room was unique.

Miinukset: There was no bar where you could sit and enjoy an atmosphere which is a pity as they have such a lovely sky garden area.

Plussat: It was fresh and clean.

Miinukset: Although beyond the control of the hotel, surrounding streets were unpleasantly messy and noisy.

Plussat: Sijainti oli hyvä, huone oli hiljainen vaikka Napoli ei ole hiljainen

Plussat: Conveniently located near train station. Friendly staff. The room was adequate. Breakfast was quite decent.

Miinukset: Dim lighting in the room. Unreliable Wifi network for part of my stay.

Plussat: Hiljainen huone, hyvä ilmastointi, pimennys mahdollisuus ja todella hyvä aamiainen! sijainti täydellinen, jos junalla /bussilla liikenteessä Italian sisällä, vanhan kaupungin reunalla rautatieasema 700m . Hotellin takaa alkaa pitkälti likaisempi alue, ei häiritse yhtään !

Miinukset: Ei valitettavaa!!

Plussat: The staff were friendly, helpful and accommodating to our requests. The porter settled us in to our room ensuring the air con was working. These personal touches reflected in the excellence of the hotel as a whole. The location and views were stunning. The food was lovely too.

Miinukset: The fact I could not stay longer. I will be highly recommending this establishment to any friends or family who journey to Naples and I will be returning myself in the future, looking nowhere else for accommodation.

Plussat: Upea näköala napolinlahdelle ja Vesuviukselle. Rauhallisella alueella, joskin keskustaan on melko pitkä matka. Ravintolassa on hyvä ruoka.

Plussat: Great breakfast and nice rooms and the view from the room was gorgeous as we had a water view.

Miinukset: Easy walk down to the city as you are going downhill but no convenient way back except to take a taxi or go up hill all the way.

Plussat: This property was perfectly located beautiful views I highly recommend it and the rooms were very nice and big for Italy

Miinukset: Only down part is you are up on a hill however there is local transit very close that takes you down the hill for one euro avoid the taxis

Plussat: The view from the breakfast room is amazing. The hotel is away from the noise of the promenade but still very central. The staff is friendly and helpful

Miinukset: The breakfast is great for who loves cakes and pastries,more options for who enjoys eggs ,made to order, in the morning would be great.

Plussat: Facility and staff were more than exceptional. I highly recommend this hotel.

Miinukset: No pool or gym.

Plussat: The view across the bay of Naples was incredible, fabulous spot. Had a room with balcony which included breakfast. On arrival we were given a glass of Prosecco by a very cheery fellow in the roof terrace restaurant which was lovely.

Miinukset: Cooked breakfast could have been warmer.

Plussat: Nice location on top of the hill, provides great coast view.

Miinukset: There were rooms equipped with bath tab and not. No information available until yo check in.

Plussat: Love the hotel location and food

Miinukset: The hotel did not have AC working and the room was extremely hot at night and is not acceptable for the price I had to pay.