Napoli hotellit lähellä Fontana del Gigante

Plussat: Perfect location, very friendly staff, free upgrade, great view from the room

Miinukset: Skybar was closed

Plussat: Nothing

Miinukset: Manager was unreasonable.

Plussat: Staff is very very nice. Room is nice. Bed is big. Location is great. Building is elegant.

Miinukset: Lightning system in room. Bar overpriced. Roof restaurant was closed. Bath is hard to get in, too high.

Plussat: The open spaces, high ceilings, room floors and polite staff

Plussat: The staff was helpful and nice

Miinukset: They need to update the hotel a bit it's very dated it's like stepping into 1945. They need to make the hotel like Thr terrace they have on the very top there is a restaurant there and it's the only area of the hotel that I would consider a 5. Star.they should use the style of that restaurant for the entire hotel.

Miinukset: I thought that the staff were excellent.

Plussat: Generro (spelling) at the front desk was wonderful. He made us feel so welcome. The breakfast was outstanding. The hotel staff was superb. I would absolutely return.

Miinukset: The only downside was the Caruso restaurant. It was overpriced, the staff was horrible and the food was not good at all. The hotel really needs to start completely over. With so many wonderful options everywhere around you, avoid it at all costs.

Plussat: Old. Needs a complete renovation of interior. Wi fi also needs to be updated and strenghthened. Location and rooftop restaurant are only selling points right now.

Plussat: Brilliant location,beautiful view ,excellent staff Breakfast perfect

Miinukset: Nothing

Plussat: best position in Napoli, very nice hotel and staff, especially the girl from reception who is very nice and beautifull

Plussat: Good position good views good breakfast. But its opulence is fading fast and the spa/pool etc was closed as it was Sunday - this is not stated in the web site so the value was poor as we had expectations that did not come to fruition.

Miinukset: No use of pool. Old fashioned.

Plussat: -

Miinukset: Aamiainen 30 euroa ei ollut hintansa väärti

Plussat: Close to dining and shopping. Close to the port to catch the ferry to Capri and the other islands. Its the best hang out spot in naples. Staff was friendly.

Plussat: Great location. Very pleasant lady checked me in, my room was also upgraded which was a nice surprise. Great view of the bay from my room. Clean. Very nice marble bath room.

Miinukset: The hotel is quite grand but you can see in certain areas it could do with a bit of TLC. Parts of the hotel could do with a bit of a make over and a lick of paint. I decided to leave the breakfast buffet at 30 euro it seemed a bit expensive you could stuff yourself with espresso and pastries at many local bars for much less. There was a little note left in my room that said if there was anything the hotel could do to help me enjoy my stay to just ask. The plug socket to charge my phone was quite far from my bed which I found a little annoying as I would have liked to charge my phone in bed. I thought it was a bit of a long shot but because of this note I thought I'd ask if it was possible to have an extention. I expected probably to be told 'sorry sir we havnt got one' . Which is fair enough. However, the member of staff I asked looked at me like I'd just made the most bizarre request he'd ever heard, just answered 'No' in less than a second and seemed more concerned about getting his coat on for his break. The next morning I went to check out and order a taxi to catch my early flight. There was noone at the reception. I then however heard snoring. I followed the noise to find this same member of staff asleep on a sofa in the lobby with no shoes on. I had to wake him up so I could check out. Not usually what I'd expect at a 4 star hotel haha. Is a great location but definitely not worth the money they ask for. I have had much better value for money and customer service in hotels all over Italy. I splurged a bit in order to stay here and received £45 cash back via a genius deal. Even with this money back I feel as if this hotel is overpriced. This is in November aswell. I can't imagine what they charge in summer.

Plussat: Everything

Plussat: Room was great - very comfortable, absolutely incredible view

Miinukset: staff at reception not super friendly - but very efficient

Miinukset: They implied that breakfast was included then we got whacked for 27 a head on breakfast. Most expensive muffin I ever ate

Plussat: The location was great. Walking distance to many restaurants

Miinukset: Seemed like one day this was a grand hotel. Today it's old and dusty. The room size was great but the sheets were rough and the hallways looked like they needed to be vacuumed.

Plussat: Sacrifice small accommodations for central location than this hotel is OK. Great breakfast buffet

Miinukset: Shower was really small

Miinukset: The bed was not comfortable and the walls were thin. A lot of noise at midnight

Plussat: A very comfortable hotel, close to the harbour for any boat trips and within walking distance of the old town. Staff were friendly and helpful. The rooftop terrace is a lovely spot for a drink and to soak up the sun.

Miinukset: We spent a lot of money on this hotel and were expecting a quiet break, but we had very noisy guests in the next room, who played dance music very loudly in the small hours and then again in the morning. When asked to turn it down, they did so and then resorted to banging the bedroom door loudly when entering and leaving their room. Also, as we went out of season, so only one restaurant and bar were open, didn't realise that when we were booking.

Plussat: Nice view from our room, the bar & restaurant at 7th floor.

Miinukset: The location is far from Metro station and bus stop. Thus it is difficult for us to walk there.

Plussat: Old world charm and great location. Staff was very helpful.

Miinukset: Rooms were a bit dated.

Plussat: The room had an excellent view to the sea and Vesuvius on the other side of the bay. It was also spacious with a stylish bathroom. The personnel was very helpful.

Plussat: Excellent hotel in perfect position with professional staff . Has everything anyone could wish for was an ideal base for three wonderful days in Napoli

Miinukset: no

Miinukset: Reception by personel was terible:poor english, unfriendly (few persons starting by manager of reception) Very expensive for price paid. For breakfast large choice but personel disputing between them, not profesional behaviour. It is the first time when I see something like this. Our 10 days holidays in Italy (Florence, Genoa, Tuscany, Milano) were fantastic but not in this hotel. Sorry because behind are people & familly, but something has to change.

Plussat: The location is great.

Miinukset: The music of a wedding in the hotel was loud until late hours in the night. this is not acceptable in a hotel like this.

Plussat: Excellent staff, fantastic room,bueautiful view, good breakfast, good decor.

Miinukset: No

Plussat: Luxury hotel, well situated. Great breakfast on the tarrace - excellent personel (Mr Mario). Good room service.Tasty meals. Perfect barman

Miinukset: Not fully satisfied with Concierge and reception personel - they seemed to have something more important to do than paying you enough attention. Parking - you have to go on foot to pay and to collect the car

Plussat: The staff were extremely helpful. I had no problem with the language and they could all speak English. All staff were eager to please and offered excellent advice on where to eat and where to go to experience Napoli. The services offered were exceptional and I was treated as a special guest. I recommend this hotel to anyone going to Napoli.

Plussat: Amazing views, great location

Miinukset: Limited catering, no evening meal and even basics like snacks in the evening were not available

Plussat: the staff and the comfort

Miinukset: cooperation with staff,because of their poor english..

Plussat: Fantastic hotel. Best location, very elegant, clean, friendly staff, great breakfast.

Plussat: Location and cleanliness

Miinukset: I found it difficult to control the various lights in the room.

Plussat: The location is amazing. If you visit the hotel you need to take a room with castle view and high located floor level. To find a good parking for your car is something different. => You better go to Parking MORELLI. It’s the safest one

Plussat: Fantastic room. Double shower.

Miinukset: Bit slow wifi

Plussat: Due to covid the hotel was empty, stuff not very friendly. Room very dusty. It’s just surprising how with an empty hotel they were not able to give us a better room.. You can find way better accommodations in Naples.

Plussat: The room was directly opposite the Castle d'ova and the hotel adjacent to the older part of town, making easy access to most sights. The staff treated us well and we had no issues with anything to do with the hotel.

Miinukset: Noisy street below but that was part of the charm of Naples. The breakfast was adequate; might have been improved by an omelette station, but that's somewhat counter-cultural in Italy. We also prefer anything to Nescafe.

Plussat: Triple was a great size for 3. They gave us a boxed breakfast to go as we left very early in the morning for a flight. Only stayed 1 night, but it was in a great location. Near lots of restaurants.

Miinukset: They need magnifying mirror in bathroom

Plussat: Location was perfect

Plussat: Great location!

Miinukset: Staff not very attentive.

Plussat: Saimme pyytämämme erittäin rauhallisen huoneen yläkerroksesta.

Plussat: We had a wonderful stay. The staff were very helpful.

Plussat: Henkilökunnan palvelualttius oli hyvä. Aaamiainen oli hyvä ja päivittäin oli pientä vaihtelua. Huone oli siisti.

Plussat: Usual common hotel with classic interior. Not much special. Harbour view was nice.

Miinukset: Averange breakfast, internet is for extra pay

Plussat: The location of the hotel was great so was the open buffet breakfast.

Miinukset: Even though the rooms are poorly decorated and a bit tired, I think the location was so great that you can oversee these minor details.

Plussat: Overall the hotel was very good and in a fabulous location. It was quiet and peaceful but only a few minutes walk from most relevant areas with some excellent restaurants nearby. Apart from the bar/restaurant the staff were excellent and very helpful!

Miinukset: The bar staff were very disinterested and it seemed like too much trouble for them to serve us - and then we were completely ignored when we went down for a restaurant meal - so we just dined out instead!

Plussat: kaunis ja hyvin siisti hotelli, missä huumorintajuin henkilökunta.Aaminainen hyvä ja monipuolinen, Huoneet siistit ja jäähdytys toimi koko hotellissa,ulkona kun oli n. 40C, niin sisällä oli ihanan vilpoista. sijainti tosi hyvä, kävelymatkan päässä satama mistä lähti laivat sorrentoon, Caprille ym. Hotellin lähi seutu tuntui turvalliselle ja lähes siistille ,hotellin edessä linna jonka pihalla ihania ravintoloita.

Miinukset: ei ollut puutteita

Plussat: The exellent room and the Quality of the reception staff

Miinukset: It was perfect

Miinukset: Spa bath not functioning.Could not be repaired,resulting in forced change of room on second day (re-packing,unpacking cases).Bottle of local red wine offered for inconvenience.

Plussat: Good views, good location

Miinukset: Although good location it was a bit noisy

Plussat: It was clean, comfortable and the staff where very helpful. The location was brilliant!!

Plussat: A high class hotel, friendly and helpful staff, very good breakfast. Location is good with nice views of the port and mt. Vesuvius. Five minutes walk to San Carlo theater (City center), or to municipio or Universidad stations on the metro L1 line. Room was ample and very clean. Room service was very efficient with good food. The Michelin star restuarant was flawless. Spa facilities innovative and nice.

Miinukset: Spa treatment wasn't professional enough, according to our expectations.

Plussat: I found location is very convenient and practically it has walking distance for lots of city’s bright spots. Excellent sound isolation for the road noise and modern design.

Miinukset: I wish air-conditioning to be adjustable in the room, rather than centralised.

Plussat: Top class. Couldn’t have been more comfortable or convenient. Staff were excellent. Some lovely small restaurant nearby and easy access to the main sights. Oh, and the breakfast was really good, with fine views of Vesuvius.

Miinukset: Nothing.

Plussat: Hotel was nice- Modern and up to date

Miinukset: The neighborhood was terrible= Naples looked like it was rundown with crime from where this hotel was situated. The room was small and somehow, the shower opened directly to the bed. The lights in the room were on a sensor- so if you are showering and not moving, the lights shut off within 60 seconds. on my high standard, the hotel was essentially built to try and be a 5star, but failed to get there. the beds were terrible as well- 5 star hotel, i expect a queen or a king bed that is not a stiff European bed on a board. If you want a 5star luxury hotel, its not that. But it was nice.

Plussat: The Romeo is an upscale, eclectic hotel, near the waterfront in Naples. The service is generally excellent, and the rooftop pool is unusual and not to be missed. The rooms are high tech, perhaps too much so.

Miinukset: The overnight shift at the front desk could use some retraining - indifference seems to be the primary attitude. Naples itself seems safe and is a vibrant city, but it sure is dirty and needs routine litter pick up and infrastructure maintenance.

Plussat: The spa

Miinukset: The massage was shorter than I paid for die to lack of employees

Plussat: Room space Cleanness Stuff

Miinukset: The air conditioner won’t work in winter so you have to keep the windows open unless there is rain or street noise then your will literally sweat. And there is no ironing allowed in the hotel if you want to iron your clothes you have to give for laundry

Plussat: The good ambience n excellant service

Miinukset: The lack of internationa tv channel as all were italian, they shud cater to internatinal guest

Plussat: Quality of room

Plussat: The ambience and execellant service from staff, they when out of thier way to render assistance when i need to go to Sorrento and the Hydrofoil was grounded.

Miinukset: The hotet entertaintment like the TV channels must cater for tourist who dont speak italian ,i.e more english channels

Plussat: Good location, luxury hotel

Miinukset: the spa was not ready... :-)

Plussat: Modern exciting design, very good staff

Miinukset: Noise air-conditioner, controversial location

Plussat: Very modern hotel. state of the arts room such as auto-lighting, glass made wall,desk and toilet door representing 21st century in this old city. friendly hotel staffs except 1 woman in the restrant .

Miinukset: expensive breakfast. inconvenient to/from station & downtown center

Plussat: Nice contemporary rooms.

Miinukset: The "Japanese" theme did not match the Italian atmosphere. The hotel is situated in the wrong area; it should have been placed in the suburban area of Naples to match its lush atmosphere. I did not like the fact that every item (water, internet service, breakfast, local telephone call, etc.) was a la carte. The prices in the restaurants were also extremely expensive. This hotel seems to benefit the businessman as opposed to the average vacationer.

Plussat: Excellent food and drinks. The staff was very helpful and professional except for one waiter. Very nice pool / SPA and hotel atmosphere / interior.

Miinukset: The housekeeping was rather like 3 or 4 star hotel. The opening hours of bar, restaurant etc. was typically Italian instead of international, which leads to not getting something to eat or drink between specific hours.

Plussat: Everything was amazing! When leaving we told them that everyone across the world would do well to take after their lead of impeccable service! Where do I begin... As soon as we entered the door we were swarmed with people to take our bags and take them directly to our room! Then we were escorted to our room where we were then orientated- very modern, so you need a little briefing...LOL! THey have a mini bar that calculates what you took out and automatically puts it on your bill. There were also the most delectable strawberry cream appetizers awaiting our arrival along with apples and water. THe decor was gorgeous! We wanted to stay the whole time and not go to Capri it was so nice! We ate dinner at the restaurant- top of the line 5 star plus service! They even brought me a table for my purse! The lady did not get a menu with the prices which I though was amazing- they also gave us a water menu...who would have thought? As soon as our candle lost its flame on our table it was replaced within 5 seconds...no joke! We went to workout the next day and the windows were not working, but before we new it they had called the contractor to come fix them temporarily so we were comfortable. I can not say enough about this hotel- I have told all of my co-workers and friends about this hotel and we will definately be staying again!

Miinukset: ??? Are you kidding??? What is there not to like? Unless you don't like helpful, friendly people!

Plussat: The service and presentation was impeccable,the bed one of the most comfortable I have ever slept in.Top marks in all areas!

Plussat: aamupala oli hyvä

Miinukset: kaikki sujui hyvin

Plussat: The location of the hotel is perfect!

Miinukset: The hotel is noisy throughout day due to some renovation works. I think, the price of the hotel is too high, but the quality of the room and service is not equivalent to this price.

Plussat: Upea ja tasokas paikka!

Miinukset: Hotelliin ei saanut tuoda ulkopuolelta mitään syötävää tai juotavaa, edes vettä. Hotellissa vesi oli kallista.

Plussat: I appreciated the roof terrace, and the gym on the 9th floor.

Miinukset: The views are fantastic. The only thing to add would be to clean the windows. In the bright sun, the dirty window glass can be a bit disturbing. I would clean it myself, if given the tools :)))

Plussat: Aamiainen oli erinomainen ja monipuolinen, ja aamiaissalista on näkymä merelle. Hotellin sijainti on erinomainen kävelykaduksi rauhoitetun rantakadun varrella. Julkisilla busseilla kulku oli kätevää, metropysäkit sitä vastoin ovat meko etäällä.

Miinukset: Kylpyhuone oli ahdas. Ruuhkaisen aamiaissalin kattaus ja siivous oli hidasta.

Plussat: Näköala hotellista hieno

Plussat: hyvä sänky

Plussat: The staff was helpful and kind! We had a suite, old style furniture, very nice balconies. Great views! Very pleasant stay. Bathroom a bit small but acceptable. Our flight was very early in the morning and the good thing about the location of the hotel was there was a taxy station just next to the hotel - very convenient! Convenient location as walking distance to the old center.

Plussat: Everything was great overall

Miinukset: We had to exchange dollars into Euros at the hotel since we arrived on Friday night, and they exchanged currency at a very steep rate. Not a lot of business take credit cards so we were basically forced into it

Plussat: Location couldn be better. Right in front of the sea and the Castell Dell'Ovo. Really nice place of the city.

Plussat: The location is great, in the bayfront in Napoli.

Miinukset: Breakfast was rather poor, not many things to choose.

Plussat: Hotellin sijainti parhaimmalla paikalla Napolissa. Superiorhuone merinäköalalla ja lyhyt matka shoppailemaan sekä ravintoloihin.

Miinukset: Kattoterassilla uima-allas alue todella pieni. Piti olla nopea, jotta sai aurinkotuolin. Aamupala oli samanlainen kahden viikon ajan, joka oltiin hotellissa.

Plussat: I love the location and room.

Miinukset: However, the breakfast was the only poor parts. Their coffee is a shame of Italy. If the tourist comes to Italy at the first time and drank that coffee, they will all think that Italian coffee is horrible,,but the truth is one of the best. They should really change that coffee and stop serving conserved fruits, Naples has wonderful fresh fruits!!!

Plussat: View is spectacular and the walk along the beach is great. Breakfast is good.

Miinukset: Carpets and walls looking a little tired, but certainly everything is clean!

Plussat: Sorry, not much. Breakfast overlooking the sea but inside away from the traffic is the best I can come up with.

Miinukset: Hard lumpy bed. Pool closed on arrival. Refusal to provide iron/ironing board to tidy my dress before going out, curt to point of rude reception staff but most important no one smiled - not even once.

Plussat: Mahtava maisema

Miinukset: Luksus huoneess oli vain kaksi kertakäyttömukia shampanjan nauttimiseen ja ensimmäisen käytön jälkeen ei sitten niitäkään!!

Plussat: very good

Plussat: Staff were lovely. We had a problem with our room when we checked in initially and we were moved without any hesitation. Also, when we were leaving we asked for a recommendation for a hotel in sorrento and Monica, a fabulous lady helped us to secure a hotel for 8 days. This was completely above and beyond and we very much appreciated it. She had also recommended a beautiful place for dinner near the hotel. Good helpful staff working in a hotel in a new city for visitors are worth their weight in gold, this lady in particular was exceptional!

Miinukset: No complaints about the hotel and the location was good. Naples is abit nuts though, 2 days is plenty!

Plussat: Sijainti oli erinomainen ja palvelu toimi.Amupala oli ensimmäisellä kerralla hieman heikohko,koska monet tuotteet oli loppu ja niitä tuli lisää vasta pitkän odottelun jälkeen,toisella yöpymiskerralla tätä ongelmaa ei ollut.

Miinukset: Ilmastointi huoneessa ei toiminut kuten pitäisi. Asiasta reklamoitiin,mutta silti lämpöä oli +26c

Plussat: Iso kylppäri, siisti, tilava huone. Kattoterassilta upea näkäala merelle ja vastapäiseen linnoitukseen.

Miinukset: Persoonaton, iso hotelli. Tärkeilevät herrat respassa. Kamala näkymä ikkunasta portaikkoon, jossa siivoojat tupakoivat. Toki rahalla olisi saanut parvekkeellisen huoneen.

Plussat: Näkymät, suiten tilat, sijainti

Miinukset: Vähän laitosmainen

Plussat: Merinäköala oli hieno juttu, huone siisti ja avara, palvelu toimi suht hyvin, allas katolla oli erityisen hieno juttu.

Miinukset: Ala-aulassa ei ollut minkäänlaista myyntipistettä, kioskia. Kattoallas olisi saanut olla auki sekä aiemmin että pidempään päivän aikana.

Plussat: The view was fantastic and the room was ok. Pool area was fabulous

Miinukset: We were charged for items from the minibar which we never had. Were woken at 12 midnight on the first night of our honeymoon and told we had to change room. Told it was our honeymoon but got no welcome basket for it.

Plussat: The room was cleaned every day and the sheets changed daily.

Miinukset: The decor was lovely but there was a lot of unfinished work in this area. For example a fixing had been put on the wall and the plaster had broken away and no one prepaired the damage.

Plussat: View and old style

Miinukset: Area around hotel is boring no restaurants or anything to be done nearest tube station is 15 minutes to walk. Breakfast is not what you expect from 5 stars

Plussat: Panoramic terrace, best one ever seen. Friendly and perfect hospitality I loved it !

Plussat: Great decor, location, and friendly service. The whole place feels grand and otherworldly. Very tasteful.

Plussat: Everything was perfect. Staff was very kind. View was good.

Plussat: Great breakfast, great views of the Gulf of Naples, great staff. In other words, everything was enjoyable ...

Miinukset: Everthing was fine. Only dinner at George's restaurant was in no way priced and tasty. The hotel itself was excellent.

Plussat: Very friendly personnel... very nice rooftop restaurant... very nice view from room looking on sea...relaxing...

Miinukset: Far from center, 5-10 mins walk to/from closest subway. Could be better cleaned for 5 stars. Needs some renovation, room seems old...

Plussat: The staff were lovely and helpful. The restaurant is amazing and the decor is beautiful.

Miinukset: The location is not central so keep in mind you’ll need taxis.

Plussat: Location, staff, services, breakfast...simply superb

Miinukset: Nothing I can think of

Plussat: the reception was wonderful

Miinukset: there was mould in the bathroom and the bed had springs poking from it. the room service cost was 54 euro for a salad and sandwich...ridiculous

Plussat: The views from the restaurant, bar and roof terrace, looking over the Bay of Naples, is quite superb.

Miinukset: Our own room, situated at the side of the hotel, had no view. However, those rooms with a frontal position all have excellent views.

Plussat: Great location with panoramic views of the city. I believe it is trading on a great name but needs a little over hall. Dinner was great

Miinukset: Bit of a walk / taxi ride to other places. Dreadful bathroom manager needs to stay in the room to see that there is no light available while in the shower. Shower dated could be turned around and there would be a fine shower space

Plussat: Enjoyable stay, away from the busy part of the city. Great view over the bay

Plussat: Fabulous, character filled, old world style but with up to the minute luxury. The most beautiful hotel bedroom overlooking the Bay of Naples. If our holiday had finished after our stay at Grand Hotel Parkers, I would have still been happy!

Miinukset: We got directions from the car hire company at Naples airport, which were pretty direct, however we later followed the hotels own sign posting which took us through hair-raising narrow side streets! Next day we drove the easiest route away from the hotel and down to Pompeii, so just get good directions!

Plussat: almost nothing)

Miinukset: 3 star in realitty- small rooms, old looking, bad location

Plussat: The locations was very good and the buffet breakfast was also very good. The other hotel amenities were mediocre and the hotel was understaffed.

Miinukset: The decor in the rooms needs updating. There were stains on the bedspread and the chair was broken.

Plussat: Service & Location

Plussat: We arrived at the hotel around lunch time and found a very warm welcome with a simple check in and were shown to our room to find a lovely bottle of wine and some cakes awaiting. During our stay we found all the staff very helpful. We visited the hotel resturant on our last evening and had a very enjoyable meal.

Plussat: old fashioned and charming.

Plussat: Ystävällinen palvelu. Hienot maisemat merelle, parveke.