Napoli hotellit lähellä Fontana del Gigante

Plussat: The open spaces, high ceilings, room floors and polite staff

Plussat: The staff was helpful and nice

Miinukset: They need to update the hotel a bit it's very dated it's like stepping into 1945. They need to make the hotel like Thr terrace they have on the very top there is a restaurant there and it's the only area of the hotel that I would consider a 5. Star.they should use the style of that restaurant for the entire hotel.

Plussat: A classic hotel on the water. The staff was very helpful and kind. The hotel was very clean and quiet!! An excellent location with spectacular views!!!

Plussat: Old. Needs a complete renovation of interior. Wi fi also needs to be updated and strenghthened. Location and rooftop restaurant are only selling points right now.

Plussat: The only positive thing is the central location, directly at the promenade. Breakfast is OK, service was nice.

Miinukset: The Hotel Vesuvio is promoted as one of the most exclusive hotels in Naples. Well, we have been quite disappointed with our stay. The only positive thing is the central location, directly at the promenade. But the rooms definitely need to be refurbished. The money for value is for sure disappointing. Breakfast is OK, service was nice. But I rather have a refurbished room (especially the bahtroom!!) than getting the bed sheets changed every day. I guess people come back because of the "legend" this hotel used to be. But we have noticed during our stay that it is definitey not worth it to spend so much money for such little value.

Plussat: The breakfast was excellent. Staff is very friendly and always welcomes xou

Miinukset: Nothing I can think about.

Plussat: Breakfast was great, and the location was excellent. Staff was very helpfull.

Plussat: The place is amazing really well decorated and the owners are incredibly kind and nice people. Don’t think twice on choose this place.

Plussat: The decoration was really unique and had caracter. Really clean and if your looking for the experience to stay in old part of the city...it’s a good option! Very nice and helpful staff

Miinukset: Nothing i disliked

Plussat: Super place, hidden away just off bustling streets. Calm, tranquil and incrediblely quiet. Slept well in comfy beds, breakfasts delicious and plentiful, hosts friendly and helpful. Will definately return when in Naples again :)

Plussat: Fantastic location. Very friendly staff. Clean and quirky. Just loved it. Will definitely come back. There are a lot of stairs to climb. But this was not a problem for us. Breakfast was varied and well worth the 5 euro

Plussat: The location is amazing situated in the centre of the Historic District nearest one of the best Pizzerias (ll' President) and not too far from the ports, train station and the funicular. The property was kept to an immaculate standard and each room was well-designed and airconditioned, not to mention the property had an amazing balcony with lots of plants.

Miinukset: I only wished that there were more comfortable chairs on the balcony, honestly, that is it.

Plussat: The property was quiet yet well placed in the bustling Centro Storico. The private sun terrace, the aircon and the ensuite shower facilities were our saviour in mid 30s temperatures. The attention to detail in the property was great, things were well thought out.

Miinukset: Can't think of anything.

Plussat: Amazing old building. Beautifully decorated.

Miinukset: Lots of stairs but we were expecting this as the owners are very clear about it.

Plussat: Ihanat näkymät ja aamiainen

Plussat: The view

Miinukset: They over charged me double the price although you have sent it me a new price confirmed on the check in. And I booked the room with breakfast, they have charged me for it. I ended up paying more that 300€ for a 156€ for 2 nights.

Plussat: The location is great, away from the bustle of the historical center but close to Chaia neighborhood. Wonderful view of the sea, the castle, Vesuvio! The rooms are spacious with an allure of classic elegance. The balcony in the room is definitely a plus! The rooftop terrace is fantastic.

Miinukset: The mattresses need an upgrade. Being in Naples the room service should include more traditional Italian products (i.e. the cheese platter selection is poor). The bath products need upgrading. Again being in Campania a lemon / orange Capri product line would be a better choice.

Plussat: Close to dining and shopping. Close to the port to catch the ferry to Capri and the other islands. Its the best hang out spot in naples. Staff was friendly.

Plussat: Our room was traditional but had all the modern things you needed although the AC was a bit noisy. The rooms are beautifully upholstered with tall windows and those velvet curtains and the crown molding on the ceiling. Stunning old Italy. The location is right on the water front promenade and we had a view to mount Vesuvius .

Miinukset: The staff though are a bit on edge- we asked for an iron and they said they had none with a stern shrill voice and when asking for recommendations they’re just like “here’s a magazine and there’s google bye “. Which is understandable cause they’re not a small boutique hotel but what ever happened to service with a smile ?

Plussat: Location

Miinukset: Check out guy was niet friendly

Miinukset: They implied that breakfast was included then we got whacked for 27 a head on breakfast. Most expensive muffin I ever ate

Plussat: The location was great. Walking distance to many restaurants

Miinukset: Seemed like one day this was a grand hotel. Today it's old and dusty. The room size was great but the sheets were rough and the hallways looked like they needed to be vacuumed.

Plussat: Sacrifice small accommodations for central location than this hotel is OK. Great breakfast buffet

Miinukset: Shower was really small

Miinukset: The bed was not comfortable and the walls were thin. A lot of noise at midnight

Plussat: Old world charm and great location. Staff was very helpful.

Miinukset: Rooms were a bit dated.

Plussat: Great location. Very pleasant lady checked me in, my room was also upgraded which was a nice surprise. Great view of the bay from my room. Clean. Very nice marble bath room.

Miinukset: The hotel is quite grand but you can see in certain areas it could do with a bit of TLC. Parts of the hotel could do with a bit of a make over and a lick of paint. I decided to leave the breakfast buffet at 30 euro it seemed a bit expensive you could stuff yourself with espresso and pastries at many local bars for much less. There was a little note left in my room that said if there was anything the hotel could do to help me enjoy my stay to just ask. The plug socket to charge my phone was quite far from my bed which I found a little annoying as I would have liked to charge my phone in bed. I thought it was a bit of a long shot but because of this note I thought I'd ask if it was possible to have an extention. I expected probably to be told 'sorry sir we havnt got one' . Which is fair enough. However, the member of staff I asked looked at me like I'd just made the most bizarre request he'd ever heard, just answered 'No' in less than a second and seemed more concerned about getting his coat on for his break. The next morning I went to check out and order a taxi to catch my early flight. There was noone at the reception. I then however heard snoring. I followed the noise to find this same member of staff asleep on a sofa in the lobby with no shoes on. I had to wake him up so I could check out. Not usually what I'd expect at a 4 star hotel haha. Is a great location but definitely not worth the money they ask for. I have had much better value for money and customer service in hotels all over Italy. I splurged a bit in order to stay here and received £45 cash back via a genius deal. Even with this money back I feel as if this hotel is overpriced. This is in November aswell. I can't imagine what they charge in summer.

Miinukset: We ordered a deluxe two persons room. But instead you gave us superior two person room. Nobody in the reception to help us, the reception was close.

Plussat: The smell,the place the balcony,the wi-fi

Miinukset: That you have to pay for clean towels?this is 4 stars?

Miinukset: The room was not clean when I checked in. There was hair and toenail clippings on the floor. A quick vacuuming would have helped. Also I was not aware of any extra city tax, or that the check in desk would refuse to accept a credit card payment for it.

Plussat: The rooms were spacious and the building was located next to a plaza with lots of cafes and directly next to a metro station making it convenient to get around town.

Miinukset: The check-in process was not pleasant. We had to go to another location for check-in where they said there would be a complimentary shuttle to drive us to our building, but due to traffic the shuttle did not show up for over an hour. When we finally asked the staff where it was they said they had no idea when it would arrive. We understand that traffic can be an unanticipated issue, however, our displeasure was with the communication. We were originally told the shuttle would be 20 minutes and then never received an update as we waited over an hour. When we went up to the desk to ask they could not give an estimated time and said it should be here soon. Despite not communicating the shuttle status, they did make a point to get up from behind the desk to let us know the unlabeled waters in the fridge at the check in area cost one euro each after we had grabbed a few during our one hour wait for the shuttle (the staff had simply said "prego" when we asked them if we could grab a water originally). Our group was planning to go to the museum before closing, but had to cancel those plans when we ended up walking to our building. We were also charged twice initially although they refunded the second payment immediately after I reached out. Finally, we saw online there was a common space with tables and chairs that our group could meet up in, but it was not open during our stay.

Plussat: Clean, spacious right in the middle of Napoli

Miinukset: Parking is not provided and it’s quite expensive to park in a nearby garage (usually 25 eur per day). You need to park in garage first as the B&B is in limited traffic zone

Plussat: The location was really good, easy to walk around and discover Naples. The rooms were also very nice and clean, with essential appliances inside.

Miinukset: Overall, the stay was very nice, for the future would be good to also send the email about the location of check-in in English at the bottom, or to add this in the description on booking.com.

Miinukset: A very poor quality of mattress

Plussat: Staff was exceptional from before arrival until departure.

Plussat: Staff were lovely, the location was excellent and very easy to navigate around the city. The rooms were artsy and comfortable.

Miinukset: There was no breakfast offered (we were told - no breakfast because we are moving reception) and the walls/door were very thin and we got woken up by other guests at various times throughout the night.

Plussat: The hosts were wonderful... They gave us a list with the important sightseeings, bars, restaurants and more. It was very useful, especially the restaurant recommendations. Nice and clean room in the middle of the historic center of naples.

Miinukset: The beds weren't very comfortable

Plussat: Great location, the owners were super friendly and I loved the added touch of personalized breakfasts and the little travel booklet they put together to help you explore the best of Naples!

Miinukset: Despite everything being perfect, I likely wouldn’t return again until they got new mattresses. It’s a small price to pay, and definitely worth it for the visitors. The beds were extremely uncomfortable.

Plussat: Voncenzo is an excellent host.

Plussat: Very friendly stuff, earlier check in. Great location.

Plussat: Very thoughtful and nice guest, gave as a warm welcome and gave us tips and maps to the best restaurants and attractions in town. Breakfast with plenty of variery and typical from the region! The bathroom is amazing

Plussat: Super bedroom and bathroom. Loved the coloured lights. Excellent shower. Self-service breakfast with lots of choices. Walking distance from the train station and the port. Our reception and guide to the best places to go for eating and sight-seeing was excellent.

Miinukset: the location was a bit of a trek to the Historic Centre and restaurants in 32C heat.

Plussat: The staff was very friendly and helpful the rooms were nicely decorated and very clean excellent location

Plussat: Everything was wonderful! Modern style comfortable apartment. Very clean! An amazing chill-out pateo to enjoy the sunlight! Very easy communication with the host by whatsApp! Amazing price for the apartment and even have a bonus breakfast included.

Plussat: Vincenzo was very friendly and helpful, he made the stay at colori great.

Miinukset: The street and surrounding area way be daunting for unseasoned travellers.

Plussat: Erittäin siisti. Kaikki tip top. Henkilökunta ystävällistä ja osasi englantia hyvin. Aamupala oli runsas: leipiä, kasviksia, jokurttia, hedelmiä, leivoksia 15 sorttia ja myös mannermaiseen makkarat, kananmunat ja pekonit. Gluteenittomia vaihtoehtoja oli tarjolla. Huoneessa kylpyamme. Sisustukseltaan tyylikäs. Paljon valoja, TV, baarikaappi, sähköpistokkeeseen menee suomalainen pistoke. Keskusta kävelymatkan pääse. Ihan hotellin vieressä muutama kelvollinen ravintola ja pitseria. Hinta kahden hengen huoneessa helmikuussa noin 80e /yö.

Plussat: The hotel is very well situated particularly if access to the port is important to you. It is within easy walking distance of the historic center. Convenient also, is a market one block over and the best pizza in town (Pizzeria del POPOLO) just down the street. The rooms are very well-appointed, clean and quiet. The desk staff was very helpful in providing information and recommendations. They all spoke English. The room includes a wonderful breakfast.

Miinukset: Parking is VERY limited unless you pay for a private parking garage, about 30 euros a day. The hotel is across from the port so there are no views to enjoy, but none are needed. If you're staying in your room you're not taking advantage of the location.

Plussat: It was a spacious and clean room with everything you need. Room service was good, food was good and very reasonabily priced. Hotel is directly opposite the port of Naples, ideal for the ferry boats.

Miinukset: Nothing

Plussat: Henkilökunta oli varsin ystävällistä ja osaavaa.

Miinukset: Erittäin hyvä hotelli ja sijainti on lähellä rautatieasemma, satamaa ja keskustaa, mutta rähjäisellä seudulla.

Plussat: Sijainti aivan loistava. Äänieristetyt huoneet joten oli ihanan hiljaista. Huoneet muutenkin todella hienot.

Plussat: Great breakfast. Comfortable bed. Great AC. Nice staff.

Miinukset: Figuring out the shuttle situation was difficult. Should schedule it 24 hours before leaving. Hard to schedule and ultimately I couldn’t.

Plussat: One night stay at the end of a 2 week holiday in Campania as we had an early flight home the following morning. Good location, close to historic centre. Good breakfast, efficient staff, easy check out.

Plussat: We made reservations for three nights, and we stayed only hours and next day rushed out of there. It was the worse stay in any hotel we have ever been to. Imagine the location being in the worst part of the city you live in. The room was small, atrocious, the chair was so overused that none of us could even sit on it. The bathroom was atrocious; tiny, no shelves, cabinets, counter top. We had to put our toiletry bags on the floor. Italy is our favorite country, but this hotel should be ashamed of themselves for even using the word "Palazzo".

Miinukset: Everything. We ran out of there like bats out of hell. Atrocious! We are not the kind of family seeking luxury. You get what you pay for, but this is an embarrassment to the hotel business not to say Italy. The surrounding area was so bad, that the hotel staff lock the doors day and night.

Plussat: Nice breakfast, rooms large enough and Convenient location close to ferries and train station, and city center. Nice view from the room.

Miinukset: Overall too expensive for what it is. You have to pay 15€ per person minimum to access the spa. Gym is small, 4machines in total, no towel or water, bathroom or mats, open only from 9 to 7. Bad sound proofing and poor internet connection (had to use the 4G from my phone most of the time).

Plussat: The location was perfect for our short stay. Staff were outstanding - very helpful and friendly, provided good advice on sightseeing and travel. Overall, this is an excellent hotel and offers very good value for money. We will be back!

Miinukset: The bathroom (in a junior suite) was good but it was missing a bit of shelving to store toiletries. The bar closed quite early (11pm). There always seemed to be a tour group arriving or leaving!

Plussat: hygiene (although our bed sheets were not changed daily). cappuccino at breakfast. bus stop in front of the hotel (to the railway station, to the airport) / boat service in front of the hotel.

Miinukset: - very hard mattresses (and they're all the same...). It spoiled my holliday! - dinner is extremely bad (chicken with 'frozen' vegetables is not eatable). It costs 8euro, but even 8 euro is too much for this trash. - slum area. - breakfast fruit roughly cut, and not well presented - sound of elevator is loud - doors in the corridors close very loudly. - Campagnia d'Arte card is not available at Feltrinelli (as the receptionist suggested) but at the tourist information centre or at Hudson news (they only accept cash). Both in the central railway station. - I would have loved more information about public traffic at the reception (bus stop info / metro and other lines / railway lines, ...).