Napoli hotellit Northern Naples

Plussat: The room was spacious and clean

Miinukset: it says 4 star hotel, there was nothing worth 4 star hotel, the breakfast was poor considering the quality of food in Italy. It was not at all practical to go around the city. There was no maps of the city in the hotel whatsoever. The mini bar in the room was empty.

Plussat: The price is not bad, but having in mind our experience, I would've chosen another hotel. We found a nice pizza place some three minutes away.

Miinukset: The street close-by is really noisy; it took us some time to fall asleep. From as far as I see, all rooms overlook that street. The hotel is outdated and breakfast is really really crappy, only sugary stuff. Not even an egg or a piece of cheese. The pictures used on the website are old/inaccurate?! Avoid it at all costs.

Plussat: Good breakfast and location

Miinukset: Staff and/ or guests smoking within the building. Not a good thing as the rooms smelt of smoke!!

Plussat: Amability of stuff, cleaning

Miinukset: Well, the smell in the room was something between tobacco and mold. Actually I have noticed some of it on the ceiling in the bathroom. The blanket was dirty and really thin. This is probably just a bed cover and so on...

Plussat: I loved the bar/cafe right downstairs, the people were friendly and NOTHING beats a coffee and cornetto Napoletano in the morning

Miinukset: I was told that no previous guest had ever asked for Vegan options. As a result I had to go out looking for soya milk, which I found easily along the street in a small supermarket. The carton had a 6-month life, making me think that the hotel could easily store a couple of cartons, just to be able to say, 'Yes, we can cater to your preference'. It would raise my appreciation levels enormously!

Miinukset: No wifi, no window to the room , far away from city centre

Miinukset: NO 4 STAR HOTEL - don’t waste your money here. rude as f*ck as the receptionist told me that i MUST speak italian because i‘m in italy after i asked if i could talk to someone who speaks english. also you have to pay a citytax of 18€ which is nowhere to be written. when i asked if i could talk to manager (not because of the tax - because of the unbelievable rude behavior of a person who works in a 4 star hotel) i got a simple „no“. all this happened after i had to wait 15 minutes after i rang the bell twice. how can they call themselves a „business hotel“ if the staff doesn‘t understand a word in english? the rooms are nothing special. in fact they are burning holes in curtains, stains on sheets, etc. all in all i can‘t recommend this hotel if you have the expectation of a 4 star hotel. oh and the breakfast is a massive JOKE as they serve you juice and water out of plastic cups! the chairs are cheap, uncomfortable and are different than the ones on the pictures you see online. also if you‘re really lucky, some lady who apparently works there too, will sit at the table next to you and look at you very annoyed and unhappy. arrivederci. you will never see me here again!

Plussat: Helpful staff, great coffee :)