Napoli hotellit lähellä Porta San Gennaro

Plussat: Location and friendly stuff

Miinukset: Nothing to complain

Plussat: Hidden gem in a great location

Miinukset: Difficult to locate

Plussat: Location very central

Miinukset: Looking for hotel is inside a residence

Plussat: Very polite and helpful front desk staff; great location; good sized room

Miinukset: More of a hostel than a hotel: towels changed only every four days, loads of mosquitoes in room, furniture all made of exposed cheap chipboard

Plussat: Location was great right on Dante Piazza

Miinukset: Nothing

Plussat: Breakfast was standard Italian. The location appeared sketchy at first but the facility itself was very nice and the room was exceptional - it was modern and large and comfortable.

Miinukset: Naples lived up to its reputation of high crime - my phone was stolen while on a crowded bus - so visitors need to beware. I'm afraid that colored my entire stay in Naples.

Plussat: The room was clean and the bed was comfortable

Miinukset: We were given a smoking room which they changed but said it was the last one. There was a strange smell in the hotel which was similar to the smell in the smoking room we had first been given. We were told that they were going to make it a non smoking hotel and we would only go back if this was done. The breakfast was disappointing as there was almost no fresh fruit and not much selection of cooked breakfast but an enormous selection of cakes and bakery which we don't eat for breakfast.

Plussat: Can't recommend this hotel highly enough, we stayed for 3 nights (5-8 September) it was a very special occasion for us and everything about our stay was exceptional! The hotel is great, rooms are lovely with all extras you need, We will definitely be returning

Plussat: Great location right next to the train station. It is a very busy, loud square but we did not hear the noise through the night. We had a king sized bed with a small balcony overlooking the square. There are several restaurants nearby and a few shops in the train station. The breakfast that was included was decent.

Plussat: siisti hotelli, meille sopivan hyvä sijainti. hyvä aamiainen ja huone hyvin ilmastoitu.

Plussat: The location is excellent - right next to the train stations - for the high speed train to Rome and the Express train to Sorrento. The room was excellent - big and comfortable bed; clean and big bathroom, great view of the mountains.

Miinukset: The noise - both from outside (being next to the train station and major road - lots of cars honking all day and night), as well as inside (you could hear the staff outside cleaning or talking or people walking on the floor above you). The rooms overall were not sound proof at all. I needed to use ear plugs every night to sleep. I tried switching rooms, but the front desk staff said it was not possible. The staff - they were not warm or welcoming - they were firm and abrupt - nothing was genuine about their demeanour. You got the impression they were there to do their job and that’s it. I felt like I was just a cog in their wheel - nothing more, nothing less.

Plussat: Erinomainen aamiainen. Sijainti hyvä. Metrolle ja junalle 100m. Hyvä sänky.

Miinukset: Ensimmäisen kerroksen huoneen ikkunat voivat olla kadulle jolloin liikenteestä melua.

Plussat: Nice breakfast

Plussat: Location. Room facilities

Miinukset: It was incredibly noisy from early in the morning with loud voices of Italian ladies. We could not work out where they were coming from and assumed it was the hotel kitchen or laundry.

Plussat: Location.......across the street from Napoli Termini Cleanliness......spotless Breakfast?.......huge offering Bed.....large long very comfortable, great sheets and comforter Shower.....large, high water pressure, very nice soaps and shampoo Staff..... very friendly and helpful

Miinukset: Nothing

Plussat: Pysakointi kallis mutta turvallinen. Nopea paasy moottoriteille, ruuhkaisesta liikenteesta huolimatta.

Plussat: We were upgraded to a suite which was great

Plussat: Closeness to station. Very goood breakfast.

Plussat: This hotel is excellent , clean bright modern rooms and an excellent breakfast

Miinukset: Nothing

Plussat: Common spaces were beautiful and location great. Restaurant was delicious for dinner.

Miinukset: Sub-par rooms, no kettle in room, clueless staff (nobody knew what a bath mat was, for example), broken fridge they wouldn’t fix (they said it’s supposed to be warm!), took 30 minutes to get my car (they had said 15 minutes), also no breakfast. Stayed at a much cheaper and nicer hotel down the block. Wish I had booked that hotel for my days in Naples! You can get much better value than this hotel. A fail for the Sofitel chain.

Plussat: The location was very dodgy really wouldn’t recommend unless you are in a group. A pity a good hotel is located here.

Miinukset: Location

Miinukset: WIFI signal v poor in our room. Fair signal by the door and bathroom, but not in main part of room.

Plussat: The staff could not have been more helpful.

Miinukset: Nothing

Plussat: The room was large and clean. Had all the necessary facilities to make it comfortable.

Miinukset: Am always surprised when you book a special the room rarely resembles the pictures on the internet. Think must be two tiers of rooms.

Plussat: Good breakfast.

Miinukset: Poor service, and the wifi did not work for 2 out of 4 days of stay.

Plussat: The staff The suit was clean and has fantastic decoration.

Miinukset: The sofa bed was very very very bad The breakfast was disappointing

Plussat: Loved the area - very old area of the city. Neighborhood is very real (not glitzy or pretentious) and gives a view of the quotidian Napoli. Some of the oldest and best pizzerias are in this area.

Miinukset: Key cards did not work reliably for rooms

Plussat: The breakfast was amazing with a great view!

Miinukset: Nothing!

Plussat: Peaceful to be in this monumental walls while outside.... Visit Napoli and you ll understand what it means to stay at That place. One of the best you can choose.

Miinukset: The little pool outside in 2. Floor difficult to find. Title for the Clubsandwich must be changed, or the Sandwich.

Plussat: Beautiful courtyard with inexpensive breakfast that is all natural and organic including traditional Italian meats

Miinukset: The gym facilities are terrible for weightlifting. Good for cardio.

Plussat: it is situated near the ferry terminal. Less then 5 minutes walk to restaurants and cafes.

Miinukset: There isnt any proper signage to tell you where the hotel is located. Once you get to the address, you can see the sign board but there isnt any indication to guide you to the 4th level to get to the hotel reception. There should be a signage on by the lift for hotel guests are aware. We were lucky that a resident living in one of the apartments came by and told us about it.Mind you we arrived there around 11pm !!

Plussat: the staff initially were quite helpful

Miinukset: this hotel is on the 3rd floor and the lift was broken down. Breakfast was basic. in fact I didn't have breakfast as it wasn't appetising, I did try to have breakfast on my last morning but they were too busy trying to get rid of me and the taxi driver they ordered arrived too early, I didn't even have time to drink a coffee which put me in bad mood. This was the hotel which sent me an email saying I had to check in on line with them and if I didn't I would be fined euro30!!! it made me annoyed before I even arrived there.

Plussat: The amenities (sauna, hot tub, breakfast in room, drinks in the fridge)

Miinukset: Decor seemed a bit dated. Breakfast was not fresh (scrambled eggs and bacon had been reheated)

Plussat: Jacuzzi tub!

Miinukset: Didn’t get breakfast, although ordered it the night before

Plussat: Huoneiston sijainti oli lähellä satamaa ja turistibussipysäkkiä

Miinukset: Laukkumme ei tullut samalla lennolla 26.10 Napoliin ja täytimme kentällä asianmukaiset kaavakkeet ja jätimme hotellin osoitetiedot. Kysyimme 27.10 aamulla vastaanotosta laukkua, mutta se ei ollut vielä tullut. Menimme illansuussa jälleen kysymään laukkua ja meille vastattiin, että se on lähtenyt klo 14 ja se tulee illalla tai seuraavana aamuna ja se toimitetaan huoneeseen. Laukkua ei tullut 28.10 aamulla ja menimme iltapäivällä vastaanottoon sitä tiedustelemaan. Meille vastattiin, että kuljetusfirma oli soittanut hotellin edestä kadulta, että laukku on haettavissa ja kun he menivät alas hakemaan sitä, niin firman autoa ei enää ollut kadulla. Meitä neuvottiin ottamaan taksi ja menemään lentokentälle kyselemään laukkua. Kieltäydyin siitä ja annoin heille lentokentällä saamani puhelinnumeron ja pyysin heitä soittamaan sinne. He soittelivat ja sanoivat että numero ei enää lauantaina vastaa. Sanoin, että otan yhteyttä poliisiin, he vastasivat että Napolin poliisi ei tällaisiin asioihin puutu. Kieltäydyin lähtemästä vastaanotosta, ennen kuin laukku meille toimitetaan. Lähdimme sitten lopulta kadulle ja vastaanottovirkailija juoksi peräämme ja sanoi, että laukku toimitetaan tunnin kuluessa huoneeseen, jonne se sitten olikin ilmestynyt. Tutkimme laukun sisältöä, mitään sieltä ei ollut hävinnyt, koska siellä ei mitään arvokasta ollut. Kotiavaimet siellä oli ja epäilimme, onko ne jäljennetty. Menettelyssä on jotain hämärää, vastaanottovirkailijat tiesivät missä laukku oli ja olivat haluttomia selvittämään asiaa, tästä pitäisi varoittaa myös muita matkustajia.

Miinukset: No wifi in room. The front door would not lock, very unsecured. There were mosquitoes in the room. The bathroom was tiny and you had to step over a bidet to get into the shower. The heater didn't work.The employees were rude

Plussat: Good location from the port. Clean, very spacious room and generally the building felt very safe.

Miinukset: The finish in the bathroom was poor. The sealant around the sink was a mess, the cubicle shower leaked a lot despite me being ultra careful and I met with an enormous cockroach on the bathroom floor in the middle of the night!!! Eek! Breakfast was ok ish.

Plussat: Great location for the port, lots of restaurants near by. Easy to get to from Naples airport

Miinukset: Building has half floors so need to carry luggage up or down from reception area, as lift does not stop where the rooms are. Just something for those with mobility issues to be aware of.

Plussat: Excellent location with nice friendly staff, trying to help you with everything.

Miinukset: Room and beds are uncomfortable. Bathroom small with min. supplies.

Plussat: Space and amenities

Miinukset: Location

Plussat: The location of the hotel is convenient and the staff is extremely nice. The room was comfortable with a more than decent size compared to most hotel I have been in the past. Breakfast was really good as well with a large choice (especially when, like me, you are vegetarian)

Miinukset: I think cleanliness could be improved as I found cigarettes on the balcony and few traces were left in the bathtub. The jacuzzi itself was enjoyable but I regret it not being more performant. Overall it is a good hotel but the little extra that I paid for felt a bit disregarded.

Plussat: The staff was amazing and very helpful!

Plussat: Very nice hotel with good location (not far from harbour and center). The rooms are very good, big and with stylish design. Staff was very helpfull.

Miinukset: A bit strange building, where the hotel is situated, without special signs about hotel. Poor breakfast like in majority of italian hotels.

Plussat: Super friendly staff, perfect rooms.great!

Plussat: Modern interior, very nice bathroom, close to port for ferries.

Miinukset: Noise of the tv from reception

Plussat: I liked very much the hotel and we enjoyed our staying. The room was super- designed, even if it's a bit kitch, like a table suported by 5 angels =) We stayed at lux, and we had really cool jacuzzi (thouth it was loosing water, and after ll th floor was wet). In general we liked it, i would've put 9 from 10.They also recomended vr good restaurant downstairs, it calls Castello Nuovo (I guess)), the food was amaizing!

Miinukset: The onlu one thing that there was confusion when we arrived. We couldn't find the hotel, coz it's not like they have some billboard on the road or adv ecc. We took the elvator, came to the door of the hotel, and no one opened a door to us, coz' the guy from reception left it... we were waiting kinda 15 min before he came, and we were thinking that they just have stolen our money and our bank accounts are already empty.... lol...and 1 more thing, i didn't like that there was a lot of garbage downstairs... but it's what Napoli like!!! U can do nothing.

Plussat: Very clean and helpful staff. Convenient location but not a great neighborhood. That said we still found a lot of good restaurants that were walking distance and travelled in a group

Plussat: Close to sentral station, but beware that is a very busy and noisy place! Still the hotel was very quiet thanks to excellent isolated windows. Good air condition. Clean. God beds. Nice backyard where you can eat breakfast. The breakfasts was fresh and simple and delicately presented with good basic like yogurt, cereals, good coffee, ham, eggs, vegetables.

Miinukset: The area around central station is very noisy!! But the hotel was quiet. But the whole Napels is crazy with people and noise

Plussat: Location was handy to railway station and buses. The tours we went on all had pick up points at hotel around the corner, 2 minute walk. Hotel was clean and tidy and breakfast was good.

Plussat: Kätevä sijainti aseman lähellä

Miinukset: Henkilökunta vähän tosikkoa

Plussat: The hoteal was clean and the rooms as excpeted. The staff was really friendly and helpful. We didn’t have any problems. Brekafast was also very good.

Miinukset: The whole Garibaldi area where the hotel is situated is very poor, dirty and not be used for pleasure or relaxing. Only if tou need to take the trains - which by the way pass directly and near the hotel. If you occupy rooms at the first or second floors you can really feel and hear the trains.

Plussat: Excellent staff, very helpful and friendly

Plussat: Nice breakfast. Great location so close to the metro and fast intercity trains. Clean, comfortable beds. Lots of economic place to eat. Laundromat & mercato round the corner.

Miinukset: Quilts are too hot for October in Naples and no alternative. A cotton cellular blanket would have been useful.