Napoli hotellit lähellä Complesso Monumentale di S. Chiara

Plussat: -

Miinukset: Aamiainen 30 euroa ei ollut hintansa väärti

Plussat: Close to dining and shopping. Close to the port to catch the ferry to Capri and the other islands. Its the best hang out spot in naples. Staff was friendly.

Plussat: Great location. Very pleasant lady checked me in, my room was also upgraded which was a nice surprise. Great view of the bay from my room. Clean. Very nice marble bath room.

Miinukset: The hotel is quite grand but you can see in certain areas it could do with a bit of TLC. Parts of the hotel could do with a bit of a make over and a lick of paint. I decided to leave the breakfast buffet at 30 euro it seemed a bit expensive you could stuff yourself with espresso and pastries at many local bars for much less. There was a little note left in my room that said if there was anything the hotel could do to help me enjoy my stay to just ask. The plug socket to charge my phone was quite far from my bed which I found a little annoying as I would have liked to charge my phone in bed. I thought it was a bit of a long shot but because of this note I thought I'd ask if it was possible to have an extention. I expected probably to be told 'sorry sir we havnt got one' . Which is fair enough. However, the member of staff I asked looked at me like I'd just made the most bizarre request he'd ever heard, just answered 'No' in less than a second and seemed more concerned about getting his coat on for his break. The next morning I went to check out and order a taxi to catch my early flight. There was noone at the reception. I then however heard snoring. I followed the noise to find this same member of staff asleep on a sofa in the lobby with no shoes on. I had to wake him up so I could check out. Not usually what I'd expect at a 4 star hotel haha. Is a great location but definitely not worth the money they ask for. I have had much better value for money and customer service in hotels all over Italy. I splurged a bit in order to stay here and received £45 cash back via a genius deal. Even with this money back I feel as if this hotel is overpriced. This is in November aswell. I can't imagine what they charge in summer.

Plussat: Everything

Plussat: Room was great - very comfortable, absolutely incredible view

Miinukset: staff at reception not super friendly - but very efficient

Miinukset: They implied that breakfast was included then we got whacked for 27 a head on breakfast. Most expensive muffin I ever ate

Plussat: The location was great. Walking distance to many restaurants

Miinukset: Seemed like one day this was a grand hotel. Today it's old and dusty. The room size was great but the sheets were rough and the hallways looked like they needed to be vacuumed.

Plussat: Great location, lovely hotel, Good staff.

Miinukset: Small complaint but pillows were too hard for me

Plussat: Sacrifice small accommodations for central location than this hotel is OK. Great breakfast buffet

Miinukset: Shower was really small

Miinukset: The bed was not comfortable and the walls were thin. A lot of noise at midnight

Plussat: A very comfortable hotel, close to the harbour for any boat trips and within walking distance of the old town. Staff were friendly and helpful. The rooftop terrace is a lovely spot for a drink and to soak up the sun.

Miinukset: We spent a lot of money on this hotel and were expecting a quiet break, but we had very noisy guests in the next room, who played dance music very loudly in the small hours and then again in the morning. When asked to turn it down, they did so and then resorted to banging the bedroom door loudly when entering and leaving their room. Also, as we went out of season, so only one restaurant and bar were open, didn't realise that when we were booking.

Plussat: Old world charm and great location. Staff was very helpful.

Miinukset: Rooms were a bit dated.

Plussat: The hosts were wonderful... They gave us a list with the important sightseeings, bars, restaurants and more. It was very useful, especially the restaurant recommendations. Nice and clean room in the middle of the historic center of naples.

Miinukset: The beds weren't very comfortable

Plussat: Great location, the owners were super friendly and I loved the added touch of personalized breakfasts and the little travel booklet they put together to help you explore the best of Naples!

Miinukset: Despite everything being perfect, I likely wouldn’t return again until they got new mattresses. It’s a small price to pay, and definitely worth it for the visitors. The beds were extremely uncomfortable.

Plussat: Very friendly stuff, earlier check in. Great location.

Plussat: Very thoughtful and nice guest, gave as a warm welcome and gave us tips and maps to the best restaurants and attractions in town. Breakfast with plenty of variery and typical from the region! The bathroom is amazing

Plussat: breakfast is nice and has many choices.

Miinukset: the room is not big enough or 4 persons

Plussat: The staff was very friendly and helpful the rooms were nicely decorated and very clean excellent location

Plussat: Everything was wonderful! Modern style comfortable apartment. Very clean! An amazing chill-out pateo to enjoy the sunlight! Very easy communication with the host by whatsApp! Amazing price for the apartment and even have a bonus breakfast included.

Plussat: Vincenzo was very friendly and helpful, he made the stay at colori great.

Miinukset: The street and surrounding area way be daunting for unseasoned travellers.

Plussat: My partner and I had a lovely stay here. It was a short walk from the train station, and we were able to explore Naples on foot easily from the hotel. The staff were fantastic! We made the most of the facilities (spa and room service). It made for a very enjoyable stay.

Plussat: I had my first experience in the hotel's spa and it was super relaxing. I also booked to travel to Pompeii through the hotel and the reception staff were more than helpful.

Miinukset: I only had one bad experience when I first ordered a steak from the hotel's restaurant. It came out raw even though I'd ordered medium rare. When I brought this to the waiter's attention, the steak was replaced immediately.

Plussat: Common spaces were beautiful and location great. Restaurant was delicious for dinner.

Miinukset: Sub-par rooms, no kettle in room, clueless staff (nobody knew what a bath mat was, for example), broken fridge they wouldn’t fix (they said it’s supposed to be warm!), took 30 minutes to get my car (they had said 15 minutes), also no breakfast. Stayed at a much cheaper and nicer hotel down the block. Wish I had booked that hotel for my days in Naples! You can get much better value than this hotel. A fail for the Sofitel chain.

Plussat: I was greeted by the sweet Mr Gennaro at the check in counter. He made my check in smooth and made sure to offer his help in any of the things I was hoping to do on my trip. Then there was Mr Gennaro from the spa. He exceeded all expectations with his kind and helpful attitude. My cellphone charger had died and I needed a place to get one soon, he instead gifted me one he has laying around and told me not to worry about it. So this honest review of his amazing hospitality is my thank you. I highly recommend this hotel, it is beautiful, in the center of so many awesome things to do, the staff is so very helpful and the rooms were tidy and comfortable.

Miinukset: That I had to leave so soon!

Plussat: Good breakfast.

Miinukset: Poor service, and the wifi did not work for 2 out of 4 days of stay.

Miinukset: Room too hot. Noisy. Heard noises all night.

Plussat: Rooms and the Palatial interior Courtyard

Miinukset: Neighbor was a little rough but eclectic

Plussat: Loved the area - very old area of the city. Neighborhood is very real (not glitzy or pretentious) and gives a view of the quotidian Napoli. Some of the oldest and best pizzerias are in this area.

Miinukset: Key cards did not work reliably for rooms

Plussat: The Palazzo Caracciolo was the best part of my visit to Napoli. I have dreamed of visiting this part of the world for many years and without my stay at the Palazzo Caracciolo I think I would have been a little disappointed in my visit to Napoli. The Hotel was fantastic!!

Miinukset: Weather

Plussat: Beautiful courtyard with inexpensive breakfast that is all natural and organic including traditional Italian meats

Miinukset: The gym facilities are terrible for weightlifting. Good for cardio.

Plussat: Good staff service. In particular I want to mention Antonio who was most helpful to us.

Miinukset: The bathroom shower had half a door missing and yet the room was allocated to us. When we shower the water was splashed all over the bathroom because half the door was not there.

Plussat: The location close to the Central station, lovely terrace with a nice view, big, clean and warm room/bathroom, comfortable bed, good breakfast.

Miinukset: Suggestion to travelers: the opposite side of the hotel feels safer for walking at night.

Plussat: ...for some days in Naples. Bars, cafes, snacks and restaurants near by. Train station and Naples old-town also easy to reach. Staff is friendly and rooms functional. Rooms on 6th floor with nice terace and a public terrace on 7th floor as well

Miinukset: got what expecte

Plussat: Friendly staff, great location to train and airport. Nice big room. Great bed.

Miinukset: We haven't been to Naples before, didn't like all the people hanging around outside. It's also a shame with all the rubbish everywhere.

Plussat: Breakfast Patience and kindness of receptionnists Rooftop

Plussat: - Next to the Naples train station - Big spacious room with very comfortable bed - Excellent wi-fi connection

Miinukset: - Breakfast option is not included - Washroom is small

Plussat: Only problem was the luggage hold. No security as I was given the key. I guess anyone can take any bag. Decided not to leave my luggage there.

Plussat: Buffet with wide choice of things to eat but not high quality products.