Napoli hotellit lähellä Napoli Centrale Railway Station

Miinukset: We ordered a deluxe two persons room. But instead you gave us superior two person room. Nobody in the reception to help us, the reception was close.

Plussat: The smell,the place the balcony,the wi-fi

Miinukset: That you have to pay for clean towels?this is 4 stars?

Miinukset: The room was not clean when I checked in. There was hair and toenail clippings on the floor. A quick vacuuming would have helped. Also I was not aware of any extra city tax, or that the check in desk would refuse to accept a credit card payment for it.

Plussat: The rooms were spacious and the building was located next to a plaza with lots of cafes and directly next to a metro station making it convenient to get around town.

Miinukset: The check-in process was not pleasant. We had to go to another location for check-in where they said there would be a complimentary shuttle to drive us to our building, but due to traffic the shuttle did not show up for over an hour. When we finally asked the staff where it was they said they had no idea when it would arrive. We understand that traffic can be an unanticipated issue, however, our displeasure was with the communication. We were originally told the shuttle would be 20 minutes and then never received an update as we waited over an hour. When we went up to the desk to ask they could not give an estimated time and said it should be here soon. Despite not communicating the shuttle status, they did make a point to get up from behind the desk to let us know the unlabeled waters in the fridge at the check in area cost one euro each after we had grabbed a few during our one hour wait for the shuttle (the staff had simply said "prego" when we asked them if we could grab a water originally). Our group was planning to go to the museum before closing, but had to cancel those plans when we ended up walking to our building. We were also charged twice initially although they refunded the second payment immediately after I reached out. Finally, we saw online there was a common space with tables and chairs that our group could meet up in, but it was not open during our stay.

Plussat: Clean, spacious right in the middle of Napoli

Miinukset: Parking is not provided and it’s quite expensive to park in a nearby garage (usually 25 eur per day). You need to park in garage first as the B&B is in limited traffic zone

Plussat: The location was really good, easy to walk around and discover Naples. The rooms were also very nice and clean, with essential appliances inside.

Miinukset: Overall, the stay was very nice, for the future would be good to also send the email about the location of check-in in English at the bottom, or to add this in the description on booking.com.

Miinukset: A very poor quality of mattress

Plussat: Staff was exceptional from before arrival until departure.

Plussat: Staff were lovely, the location was excellent and very easy to navigate around the city. The rooms were artsy and comfortable.

Miinukset: There was no breakfast offered (we were told - no breakfast because we are moving reception) and the walls/door were very thin and we got woken up by other guests at various times throughout the night.

Plussat: The hosts were wonderful... They gave us a list with the important sightseeings, bars, restaurants and more. It was very useful, especially the restaurant recommendations. Nice and clean room in the middle of the historic center of naples.

Miinukset: The beds weren't very comfortable

Plussat: Great location, the owners were super friendly and I loved the added touch of personalized breakfasts and the little travel booklet they put together to help you explore the best of Naples!

Miinukset: Despite everything being perfect, I likely wouldn’t return again until they got new mattresses. It’s a small price to pay, and definitely worth it for the visitors. The beds were extremely uncomfortable.

Plussat: Voncenzo is an excellent host.

Plussat: Very friendly stuff, earlier check in. Great location.

Plussat: Very thoughtful and nice guest, gave as a warm welcome and gave us tips and maps to the best restaurants and attractions in town. Breakfast with plenty of variery and typical from the region! The bathroom is amazing

Plussat: Super bedroom and bathroom. Loved the coloured lights. Excellent shower. Self-service breakfast with lots of choices. Walking distance from the train station and the port. Our reception and guide to the best places to go for eating and sight-seeing was excellent.

Miinukset: the location was a bit of a trek to the Historic Centre and restaurants in 32C heat.

Plussat: The staff was very friendly and helpful the rooms were nicely decorated and very clean excellent location

Plussat: Everything was wonderful! Modern style comfortable apartment. Very clean! An amazing chill-out pateo to enjoy the sunlight! Very easy communication with the host by whatsApp! Amazing price for the apartment and even have a bonus breakfast included.

Plussat: Vincenzo was very friendly and helpful, he made the stay at colori great.

Miinukset: The street and surrounding area way be daunting for unseasoned travellers.

Miinukset: Efficient service, Cleanliness and good location

Plussat: Location, distribution.

Miinukset: Breakfast

Plussat: The only positive point about this hotel is that the reception is open 24hr and that it was convenient for us that it is located close to the central station. I wouldn't spend more than one night at this place.

Miinukset: Overpriced, not well kept. The shower didn't have a door or curtain, so the bathroom gets all wet when you shower. Also, the shower was dirty and moldy. The sink was not draining properly, they partially fixed the issue but left a leaking sink and a dirty mess in the bathroom.

Plussat: The location is very close to the train station so very good for day trippers. I would only stay here if my goal was to do day trips via the train station. If I wanted to savour the sites of the city I would probably stay elsewhere.

Miinukset: The booking indicated a in room mini fridge but there was no mini fridge in the room.

Plussat: good view, with a huge terrace to hang out during the night. It’s 2min walk from Metro and 5min walk to the train station i like it that u can leave the luggage after checking out

Miinukset: the area is a bit scary at night. many suspicious looking people(but its not the hotel’s problem of course) the reception wasn’t aware of any local restaurants around the area , so we arrived late, wanting to eat something of course. And we were told there’s nothing much, when in fact across the street we noticed loads of restaurants still open during our night stroll on the second day

Plussat: The hotel is located in a very centre and it is close to metro station and places that I wanted to reach.

Miinukset: The staff promised to provide invoice via email which I never received.

Plussat: The staff very nice.

Miinukset: The room was horrible.

Plussat: I did not take breakfast. Lift is too small and emvironment is not good. I left hotel before AM7:00 but reception (counter was closed becasue too eraly) so I had to return room key at reception door.

Miinukset: I expected Naple a beautiful bay (my image) but entrance of hotel was not like a normal entrance. Early in the morning, I took reserved taxi to airport, I had to stand out of Hotel since I did return key. Once I get our, I can not enter the hotel door.

Plussat: the staff initially were quite helpful

Miinukset: this hotel is on the 3rd floor and the lift was broken down. Breakfast was basic. in fact I didn't have breakfast as it wasn't appetising, I did try to have breakfast on my last morning but they were too busy trying to get rid of me and the taxi driver they ordered arrived too early, I didn't even have time to drink a coffee which put me in bad mood. This was the hotel which sent me an email saying I had to check in on line with them and if I didn't I would be fined euro30!!! it made me annoyed before I even arrived there.

Plussat: The amenities (sauna, hot tub, breakfast in room, drinks in the fridge)

Miinukset: Decor seemed a bit dated. Breakfast was not fresh (scrambled eggs and bacon had been reheated)

Plussat: Jacuzzi tub!

Miinukset: Didn’t get breakfast, although ordered it the night before

Miinukset: No wifi in room. The front door would not lock, very unsecured. There were mosquitoes in the room. The bathroom was tiny and you had to step over a bidet to get into the shower. The heater didn't work.The employees were rude

Plussat: Excellent location with nice friendly staff, trying to help you with everything.

Miinukset: Room and beds are uncomfortable. Bathroom small with min. supplies.

Plussat: Breakfast was delivered to the room every morning. Spacious room with a nice jacuzzi. Location was pretty good.

Miinukset: Wifi was super weak in room 9.

Plussat: The staff was amazing and very helpful!

Plussat: Very nice hotel with good location (not far from harbour and center). The rooms are very good, big and with stylish design. Staff was very helpfull.

Miinukset: A bit strange building, where the hotel is situated, without special signs about hotel. Poor breakfast like in majority of italian hotels.

Plussat: Super friendly staff, perfect rooms.great!

Plussat: Modern interior, very nice bathroom, close to port for ferries.

Miinukset: Noise of the tv from reception

Plussat: I liked very much the hotel and we enjoyed our staying. The room was super- designed, even if it's a bit kitch, like a table suported by 5 angels =) We stayed at lux, and we had really cool jacuzzi (thouth it was loosing water, and after ll th floor was wet). In general we liked it, i would've put 9 from 10.They also recomended vr good restaurant downstairs, it calls Castello Nuovo (I guess)), the food was amaizing!

Miinukset: The onlu one thing that there was confusion when we arrived. We couldn't find the hotel, coz it's not like they have some billboard on the road or adv ecc. We took the elvator, came to the door of the hotel, and no one opened a door to us, coz' the guy from reception left it... we were waiting kinda 15 min before he came, and we were thinking that they just have stolen our money and our bank accounts are already empty.... lol...and 1 more thing, i didn't like that there was a lot of garbage downstairs... but it's what Napoli like!!! U can do nothing.

Plussat: Excellent location if you want to stay close to Naples airport.

Plussat: I love this hotel. Stayed many times. The location is near the airport, the hotel is gracious, quiet & comfortable. Food in the dining room is also very good.

Miinukset: Nothing.

Plussat: Comfy, spacious rooms, comfy bed.

Miinukset: We paid as for a deluxe room with a balcony - and got a regular one (it wasn't that equipped as in the describtion). The bathroom looks as if it was in the 2*hotel. Even though it's located 3kms away from the airport it wasn't that easy to get there. It is hard to get to the city centre by a public transport. Poor minibar, poor breakfast: no hot meals, no vegetables. The neighbourhood was not pleasant.

Plussat: The reception staff.

Miinukset: The restaurant was closed and since the area was dodgy the receptionist called the restaurant down the road to walk us over.

Plussat: Spacious old fashioned building was once a ceramics factory with a pretty internal courtyard. Friendly and efficient staff. The hotel has a discount arrangement with a taxi firm so it is worth booking with them. The area is not touristy but we would book there again.

Miinukset: The area

Plussat: Good location to Naples airport - 10min, 16euro ride. Rooms are spacious and clean.

Miinukset: Located in a not so good neighbourhood. Not very close to Naples city centre (although Tram is a available close by). Some rooms face busy Street so noise can be a problem. One odd thing was that we were told by reception that we were not supposed to bring any food in to the rooms with us? We had a small box with leftover pizza in it.

Plussat: Room was clean. Staff was excellent. Area around hotel is not great, lots of trash and closed businesses. Breakfast was perfect - continental.

Miinukset: Kind of cheap to charge extra for a second person.