Etsi halvat lennot reitille Alberta $[7232-Helsinkiin

Miinukset: "I didn’t take the flight. Due to a change in my post-flight quarantine lodging arrangements in Salt Lake City, I needed to change the date of my flight. Delta directed me to Aeromexico to make any changes. Aeromexico refused to allow any changes. So I was forced to not take the flight and buy a new ticket for a later date."

Miinukset: "A quick drink service would have been nice, it was provided on the same flight going the opposite direction"

Plussat: "Due to COVID 19 we got a 737-800 on a route that usually boasts nothing better than a 717 so everything about this flight was superior to normal runs."
Miinukset: "I wish DL could find a way to better manage food and drinks during the COVID 19 restrictive era."

Plussat: "Exit row."

Plussat: "Assertive"
Miinukset: "Hand out headphones, my phone doesn’t have compatibility."

Miinukset: "No mechanical failures or delays would be nice"

Miinukset: "I’d prefer more a la carte food options rather than only boxes of stuff that include 3 things I don’t want."

Miinukset: "No se diferecia de otras lideas aereas en decadencia."

Plussat: "No food, late by hour"

Plussat: "Good snacks, comfortable flight."

Plussat: "Crew very efficient. Greeted us with a smile. Movies sere good but hard to hear."
Miinukset: "Tried to get comfort seats but sold out way ahead. Long trip for not much leg room."

Plussat: "Great service"

Plussat: "great flight attendant"

Miinukset: "They run out of options because I was sitting at the tail of the aircraft. So I didn't eat much."

Plussat: "Nice people"
Miinukset: "Waiting at gate in KC"

Plussat: "Nothing"
Miinukset: "They were short 1 flight attendant, delayed us for 3 hours"

Plussat: "Everything"

Plussat: "Wonderful. Food was great.i"
Miinukset: "I love everything"

Plussat: "Everything went as planned!"

Miinukset: "staff wasn't very friendly"

Miinukset: "We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!"

Miinukset: "The connecting flight from Atlanta to NY was rescheduled for an hour and fifteen minutes later, boarding for the delayed flight started late, closed doors were another 20 minutes late, spend another hour or so waiting for confirmations, during which no AC is on because of a malfunction on the plane with the electricity unit. Due to rough air conditions, no in-flight service, or very limited one - and all of those are fine by me, and not the airlines' fault at all. But then, during all these unexpected conditions, I can't even use the in flight entertainment system as i use Bluetooth earphones, and to get earphones I have to buy them for 2$. To earn excellent service, inspite of all the delays, AC malfunction and unpleasantness all you had to do was give those 2$ earphones for free. I have another flight with SkyTeam coming up and I do hope it won't be as unpleasant as it is a much longer flight."

Plussat: "The Gate Agents were excellent and very helpful with accommodating our family traveling with an infant and a six year old."
Miinukset: "The flight attendant saw that we were confused about the seat map and did not offer any assistance."

Plussat: "Clean bathrooms and great refreshment choices"

Plussat: "Everything!"
Miinukset: "It was perfect, left on time, arrived early!!,"

Miinukset: "1/12 hours late had to change out equipment"

Plussat: "Leg room and seats are very tight and I'm a small person."
Miinukset: "Coach class is very crowded."

Miinukset: "That we did not have a seat assigned"

Plussat: "the seats were ok"
Miinukset: "was little late"

Plussat: "Delta is great"

Miinukset: "could not check in on line as you did not give us the confirmation of the carrier we used which was not west jet the one you booked us through. You need to fix this problem for us to use you again"

Plussat: "They solved my name matching problem with calm and efficiency, so I made it to my conference. Thank you !!"

Plussat: "Almonds as a snack. Pleasant crew."
Miinukset: "No entertainment and my table was broken. The air from the vents was also colder. Not much leg room and I have short legs."

Plussat: "Great polite and personable crew. Quality food snacks that accompany the beverage."
Miinukset: "The seats weren’t very comfortable or spacious. And the get your seat at the gate process is a little unclear"

Plussat: "The crew as well as the pilot gave a lot of information to the customer due to a delay of 10min. Very professional. The pilot even said good bye in person to the customers leaving the plane, I really appreciated it :) The whether conditions in Seattle were very bad (windy, bumpy, rain, and night) and the pilot landed the plane as a pro! Thank you!"

Plussat: "People"

Plussat: "Late delay notification"
Miinukset: "Called the airline directly to verify the status of flight within 24hrs and everything was on schedule according to them. Even tho the airport at San Juan have not night arrivals due to the effects of Hurricane Maria, and on previous days the same flight had been moved to a morning schedule for that reason. I was notified of the delay within hours of departure of the connecting flight."

Plussat: "Everything"
Miinukset: "Nothing. Delta is the best airline in North America"

Plussat: "Crew was friendly and helpful"
Miinukset: "The cheap seats were… well cheap. Not enough leg room"

Plussat: "Snack choices updated aircraft"
Miinukset: "No entertainment options"

Miinukset: "There was a kid screaming on both flights and t was not a good time"

Plussat: "For once the food was good"
Miinukset: "Screaming out of control children. Parents not caring that their children were constantly running up and down the aisles. Crew unable or unwilling to intervene."

Plussat: "Great service very courteous crew. Smooth takeoff and landing."
Miinukset: "Nothing"

Miinukset: "One hour late after a stay over already 4 hours."

Plussat: "Tv on flight"
Miinukset: "Flight attendant skipped me for drinks"

Plussat: "I was able to do my check in and seat picking fast with no problem"
Miinukset: "A lot of the airport employees and staff negative and Grouchi mean attitude but does not take away nothing with the airline company staff very helpful and positive people"

Plussat: "Good flight, professional people."

Plussat: "Given an upgrade to comfort seats for taking a bump was a nice plus. Pilot kept us informed o flight arrival and times."
Miinukset: "Gate attendee wasn't very cheerful, felt like I was being a bother when asking questions. Stewards on the flight were not very social either."

Miinukset: "Several hours was added to my travel day when my Calgary to Seattle flight was cancelled and I was rerouted from Calgary to Vancouver to Seattle. It seems to me that if an airline initiated change that significant occurs, I should have an option given me to change my itinerary."

Plussat: "Crew could have been a little more friendly. Seating was great"
Miinukset: "Had a 3 he delay due to technical issues on the aircraft.. this was the third time it happened in the last four months"

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Miinukset: "Very little legroom."

Plussat: "Boarding was crazy and confusing. Ground crew poor communication and rude"

Miinukset: "Only reason I chose Lufthansa was that I was informed that 23kg of checked in luggage was included. It was NOT. I don't care whose fault it is. Lufthansa still says that this is included on their website. I demand reimbursement."

Plussat: "Not much went well, sorry"
Miinukset: "Because of bad logistics, the flight from CDG to FRA was delayed and therefore i missed my connection to AUS. Lufthansa personnel could have helped me make the second flight but didn't bother. I was rebooked on another flight through IAH which defeats the purpose of choosing a direct flight."

Miinukset: "Food"

Plussat: "I didn't like that my bag wasn't delivered from Frankfurt to Barselona"
Miinukset: "Paying more attention to bags transportation between plains"

Plussat: "Missed flights due to driver not turned up at Bellano yesterday"
Miinukset: "We have a new flights"

Plussat: "Seat was comfortable, food was good."
Miinukset: "The woman seated next to me was the mother of one of the flight attendants. She had terrible body odor that nearly brought me to vomiting—and this was a 10 hour flight. She was also brought all kinds of amenities from the attendants from the 1st class cabin—not really appropriate."

Plussat: "Beautiful plane, economy seating more generous than normal, excellent in-seat entertainment (easy to navigate, more options than I've ever seen before). Well done!"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Comfort and space"

Plussat: "Great crew."
Miinukset: "Working TVs"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Departure and arrival were timely, staff was courteous and helpfull."

Plussat: "Upgraded to Economy Plus for more legroom. Very worth it for an 8-hour flight"

Plussat: "The people who work for Lufthansa are the nicest i’ve met, on par with Turkish airlines. The times for boarding and departure were respected, the flight was short but pleasant."
Miinukset: "The long lines. After check in and security, boarding could have involved less of a standing and waiting, with a bit of ahead communication that could be attained. For instance indicate the order of boarding, time until boarding, and place where the passengers from rows 50-70 should form ia line..."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Miinukset: "The first flight for this trio was cancelled .. stop with automated cron jobs"

Miinukset: "One of the crew members was rude to me"

Plussat: "departure & arrival on time"
Miinukset: "The seats are very very uncomfortable I cannot imagine flying more than 2 hours on that plane."

Miinukset: "There was no food included, although the flight wasn't low cost, we didn't even get drinks, not even water. We asked for a glass of water from the crew, but they were busy selling the food and forgot about us."

Miinukset: "The food options you're supposed to get don't exist because they provide a limited number of the variety they have! By the time they get to your seat, they are already out of options. Sadly, the quality and service are going down too."

Plussat: "Everything!"
Miinukset: "Being sick on the way back home from my Vacation!"

Plussat: "The flight left almost on time. I was surprised that a meal was served on a two hour flight"
Miinukset: "It took a long time to get off the plane."

Plussat: "Sweet crew with a lot of patience."
Miinukset: "The plane was full of immigrants and they left a HUGE MESS everywhere. Half eaten chocolates, wrappers, cups and you name it strewn all over the floor and aisles. It was disgusting to sit through 10.5 hours of. Somehow though, they knew how to watch Baywatch."

Miinukset: "Smaller plain"

Plussat: "Munich airport on other hand. We got to the airport several hours in advanced. Everything from getting a boarding pass to checking and weighing in your own bag was electronically. Long lines and majority of the systems were not working. After trying several machines and being directed into 3 different lines I finally was able to check my bag in. I had to leave my other family members who were flying with me as they were in another line. At the machine to check my bag in , a airport worker ran up to my bag and slammed it onto the ground as well as ripped off my luggage tags. My bag was upright on the conveyer belt instead of on its side , but how rude the airport workers are, is rediculous. After I asked why she did that she just began ordering me around to move my bag after I got my bag through the machine I asked to speak to a manager as the airport worker was extremely rude and unprofessional. No one would give me the time of day and the same airport working out her hand in my face saying repeatedly goodbye in German. I've never experienced anything like this in my entire life. Trying to get through security a few travelers on a thin patience level started pushing people in line trying to by pass others it was so very chaotic workers had to go in between. Those travelers were complaining, because disabled travelers had a separate line that was faster. The worst airport experience I've ever had. Once on the plane everyone was pleasant. Crew was very helpful and always willing to assists"
Miinukset: "There was a child on the plane that was screaming and crying on and off for several hours. The parents didn't do anything to keep the child calm. Before we got to Chicago eveyone had to be seatbelt s before landing and the flight attendant asked eveyone to buckle up. The mother of the baby wouldn't listen and began yelling at flight crew. I think the flight crew did a great job, the passenger and child were very disruptive making the flight at times very uncomfortable. I wouldn't suggest infants or toddlers flying for such long trips. No one wants to listen to a child screaming at the top of their lungs."

Plussat: "food was great"
Miinukset: "gate changed and we gad to take the bus to the plane which lead to sn delay and almost the plane couldn't leave before the airport closed. however, we eventually made it ..."

Plussat: "Boarding was organized, flight was not profoundly oversold."
Miinukset: "Food was not appetizing."

Plussat: "Staff was friendly and the flight was pleasant.The schedule was very convenient"

Plussat: "Crew was friendly and we arrived on time, works for me!"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "The service is good."
Miinukset: "Noises obnoxious passengers drinking standing up in the isles for long periods. Hanging on other passenger's seats. Very rude and clearly didn't care. Flight attendent tried to get them to sit and hold it down but it had little effect. They were part of a larger group so they wanted the flight to be a social event."

Plussat: "With this being my first flight to and from Europe from the USA I found the airline, overall, very comfortable and run by a friendly staff. The on flight meals and drinks were delicious and the entertainment selection was much larger than I expected. I hope to use this airline company again in the future."

Plussat: "Easy boarding"
Miinukset: "Could update movie selection"

Plussat: "The service was incredible! We had wonderful flight attendants. Also, the food was great."

Miinukset: "It was my bad luck to be near two children whose parents would not keep them quiet and who played games on their screen for nine hours straight, shrieking the entire time. Nor did any of the stewards help or say boo to the parents."

Plussat: "Nothing."
Miinukset: "No food service for a evening flight. Delayed because of a toilet problem."

Plussat: "phenomenal transfer from one flight to the next, thank you lufthansa"

Plussat: "Everything was exceptional. The crew provided excellent service, the aircraft was modern. Boarding was painless. Food was the good, all things considered."

Plussat: "Love being able to watch whatever I want on the entertainment screen. The crew was very considerate and helpful to passengers. This plane had the restrooms downstairs which really reduced congestion."
Miinukset: "The "dinner" meal was really not good. The lunch meal was OK. I remember much better food being served several years ago when I last flew Lufthansa."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "We liked everything about the flights: the crew was friendly and helpful, the food service for economy class was excellent, and the flight left and arrived on time."
Miinukset: "...being bumped from row 26 to row 47; but we still retained seats H and K."

Plussat: "Senator member , business flight ... And everything wrong that can happen happened ...cancelled flight , delayed flight , then again delay ,then me losing the flight cause of their delay , waiting in the airport for 8 hours ... Hate you Lufthansa , never coming back"

Plussat: "Food, drink and entertainment are very good."
Miinukset: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"

Plussat: "The food, the crew and the entertainment were top-notch, best flight I've been on. Economy was more comfortable than other flights :) will always try to fly with Lufthansa in the future!"
Miinukset: "Boarding was very chaotic"

Plussat: "I liked how generous they were with food and drinks"
Miinukset: "Free WiFi could have made the flight a lot better"

Plussat: "Yes"
Miinukset: "Nothing. Flight was amazing"

Plussat: "Professional crew. Good simple check in."
Miinukset: "Nothing."

Plussat: "The crew tried to be helpful but were equally frustrated with the ground crew."
Miinukset: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Miinukset: "Delay due to strike"

Plussat: "Reclinable seats."
Miinukset: "The food!! The lights could be dimmed as it was a night flight."

Plussat: "Fantastic gate agents!"
Miinukset: "The food was terrible."

Plussat: "The crew was great. The soecial meal request was hadled well despite oversight."
Miinukset: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Plussat: "Crew was great and helpful despite oversight in my special meal."
Miinukset: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Plussat: "Just as I expected. And I made my last connection easily."

Plussat: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Miinukset: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Miinukset: "Boarding was very slow."

Plussat: "Amazing crew"

Plussat: "Seating is tight. The crew was great !"
Miinukset: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Miinukset: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Plussat: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Miinukset: "tough to sit on a plane for 9.5 hours"

Plussat: "Gaps between seats are very narrow."
Miinukset: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Plussat: "Gaps between seats are very narrow."
Miinukset: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Plussat: "Nothing to mention"
Miinukset: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Plussat: "Friendly hostesses"
Miinukset: "Flight was delayed 3 hours"

Plussat: "Very friendly onboard personnel - I really had kind of homy feeling."

Plussat: "Nice flight ...was comfortable travel ...good food.Thanks"
Miinukset: "No such things"

Plussat: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Miinukset: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Plussat: "Easy to board and easy flight."

Plussat: "Arrived early!"
Miinukset: "Boarding seemed disorganized."

Miinukset: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Plussat: "Everything excellent. Comfortable seats in business."

Plussat: "Friendly in-flight personell"
Miinukset: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Miinukset: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Plussat: "Delayed flight but staff apologized as for safety reasons."
Miinukset: "Very late arrival"

Plussat: "Booked extra room seat which gave me good room for seating"

Plussat: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Miinukset: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Plussat: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Miinukset: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Plussat: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Plussat: "The food and the punctuality"
Miinukset: "The technology in interteiment is not touch screen"

Miinukset: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Plussat: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Miinukset: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Miinukset: "old plane, tight and uncomfortable"

Plussat: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Miinukset: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Plussat: "That we didn't crash"
Miinukset: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Plussat: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Plussat: "Great smooth flight staff was pleasant and the overall experience was fantastic."

Plussat: "Food and drink service"
Miinukset: "Boarding pass facility"

Plussat: "Seat space was good for a short flight, inclusive of free snack and drink."
Miinukset: "Too much overoverhead luggage."

Plussat: "Nothing"
Miinukset: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"

Plussat: "Quick and efficient flight. Crew very organized. Great language skills"

Plussat: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Miinukset: "The stinky guy behind me, but that's not the airline's fault."

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."

Plussat: "Reasonable seat space for economy. Good selection of movies. Food reasonably good. Crew very efficient."
Miinukset: "Boarding at Amsterdam was disorganized. All economy boarded together. No row number boarding (which was the process for the outbound flight from San Francisco). Lights in economy were not switched off or even dimmed during the flight making it difficult to sleep especially if you had a window seat."

Miinukset: "Having an option for someone with wheat allergies ... As well as peanuts .... Chips work as long as they are not friends fried in peanut oil. I found that the crew would hit into my shoulder without saying "excuse me" ... Other people passed by me and they didn't seem to have a passing without banging into me."

Plussat: "seats were super comfortable, would fly again."

Plussat: "Flight arrived early. Stewardess although newer was attentive"
Miinukset: "Nothing the flight was great"

Plussat: "The crew members were extremely helpful. It was a full flight and hard to find space for all the carry-on luggage, but an extremely helpful stewardess did a great job of finding space for my bag. She was attentive and friendly for the beverage service and really made me feel welcome."

Miinukset: "Nothing"

Plussat: "Left lake but still made it on time"
Miinukset: "Aircraft was hot. I volunteered to check my carry on and on other airlines they’d let you board early but the lady just made excuses. It’s fine if that’s policy but I don’t appreciate made up excuses."

Miinukset: "Better snacks."

Plussat: "Awful"
Miinukset: "Hot crowded late horrible"

Miinukset: "I'm expecting more from AA. We were delayed for 2.5 hr since we didn't have a pilot !!!!!"

Miinukset: "The service and courtesy of the staff wasn’t great."

Plussat: "The Flight Crew was amazing. They accommodated us very well. We were two toddlers, a pregnant mother and a handicapped senior."
Miinukset: "The counter representatives were terrible. They discriminated us & forced us to check our stroller at the counter & not at the gate. Even though another family had the exact same stroller & was permitted to enter with their stroller. We were two toddlers, a pregnant mother and a handicapped senior."

Miinukset: "Was very cold on fight,"

Plussat: "Wi-Fi and USB ports worked great. Seat was comfortable after 11 upgrade. On time"
Miinukset: "Having to pay extra for a exit row seat"

Plussat: "The Jetstar flight was smooth and on time."
Miinukset: "Fukuoka and Narita airports had terminals that weren’t connected by a train or even an indoor path. It was covered but it was cold in Narita and Fukuoka required a slow shuttle."

Miinukset: "Airline change time, airport, and seat asigment of our reservation. It was only thru several calls to their reservation and talked to a supervisor was I able to straight out the big mess. This has happened before with this airline when are reservation are done months in advance. I doubt we will fly American Airlines Again."

Miinukset: "Entertainment is becoming too complicated for us old heads. Food, I still resent having to pay for something that is ed to be included in my fare."

Plussat: "Sat in exit and it"

Plussat: "I'm glad they didn't fly an airplane that didn't pass the mechanic's evaluation."

Plussat: "They were pretty much on time."
Miinukset: "The Gate Agents give NO information that could be useful. A passenger is at best a Number. I would not want to be non-traveler."

Miinukset: "The flight was cancelled and our party was stuck for 2 days without a returning flight."

Miinukset: "Never made it on this flight because of cancellation"

Plussat: "My throat was sore and stewardess was able to give me water while I attempted to take cold flu pills"

Plussat: "Economy passengers treated well"
Miinukset: "Your survey app"

Plussat: "Quick and did good job"
Miinukset: "After flying Japan Airlines I wish there were more free food and entertainment"

Plussat: "Nothing"
Miinukset: "Comfort, timeliness."

Miinukset: "There was no inflight entertainment at all. Your only option is to purchase WiFi so that you can view entertainment on your phone or other electronic device. For a plane that cannot offer inflight entertainment, the WiFi should be free."

Plussat: "All hope was lost until Greg came to our rescue. We made our connecting flight on time and didn’t have to reschedule the entire trip until the next day- losing out on lodging and plans abroad."
Miinukset: "The way this flight was cancelled due to weather and couldn’t be rescheduled by anyone at the airport, on the phone — knowing it was due to the size of the plane and the weather conditions. I wasn’t even offered a voucher or accommodation for what I was being told would be a 24-hour delay. That was until we met Greg, he literally saved our trip and our experience with American Airlines."

Plussat: "Loved the fact that the pilot frequently spoke to us during the turbulence. Crew was great."
Miinukset: "Lack of entertainment."

Plussat: "Early for arrival!! Love that!"

Plussat: "The flight was ok with no issues once we were in board"
Miinukset: "We hot there in plenty of time for our 7 am flight and were bumped to a 12.30 pm flght. When we returned to book in we were being accused of missing our flight. Finally got vhecked in what a pain"

Miinukset: "I was expecting to fly British Airways but instead I was booked on a American Airlines which flew me on an old shitty airplane. Never again."

Miinukset: "delayed on the plane"

Miinukset: "delay, then no sandwiches available for purchase onboard during a 3-hr evening flight"

Plussat: "Boarding process and flight crew were just fine - nothing excellent, just average. The plane was an older model, nothing special. We arrived 10 minutes early but then had to wait 20 minutes for a gate."
Miinukset: "They had no alcohol and no entertainment on a Transcontinental flight from IAD to LAX. Also once we landed we had to wait 20 for a gate assignment."

Plussat: "Liked that the restroom was near by (9E). Liked that there was the option of watching a movie."
Miinukset: "Didn't care for the choice of shows/movie on monitors. I paid for an upgrade for row 9 - and was unfortunately seated next to a very large man, which meant that there was no escaping the fact that our arms or legs touched. Obviously an older plane, because there were no outlets (again, paid for upgraded seats). Previous flight was WAY better and I was in the regular seat."

Plussat: "As a fat guy, I really like these newly built AA airplanes with huge seats. Two great flight attendants, too (a rare thing this day and age). Better than average coffee for an airline."
Miinukset: "Terrible turbulence. I know it's not AA's fault, but still, despite how nice the plane and staff were, I was sweating bullets for two hours!"

Plussat: "On time. Friendly."

Plussat: "Delayed without announce which made us worried since we had expensive international flights followed"
Miinukset: "More information and announcement for people when delayed ."

Plussat: "Not a good experience so nothing"
Miinukset: "AA failed to allow me to check in at initial arrival in Grande Prairie airport so I had to rush to get a boarding pass in Calgary where the AA agent told me it was not an AA problem and sent me back to WestJet. WestJet discovered that it was an AA problem and returned me to the AA counter where it was resolved. Then I had to rush to catch the flight and missed any opportunity to have a decent lunch between flights. Then there was no food offered on the AA flight to Dallas."

Miinukset: "The weather was bad in Dallas preventing our landing. Our plane had to be diverted to be refueled which caused us to miss our connecting flight. There was no one at the counter to help us, but one of the crew told us to call the 800 number which told us our connecting flight was in the air. When we finally found someone to help us, they rescheduled us for the next flight out 11 hours later. When we asked about accommodations, we were told there would be none since it was weather related. Then we were told we could "look for a cot", but she didn't know where any cots were."

Plussat: "Flight was on time with no problems. Had to check my carry on due to lack of space but my bag arrived quickly at my destination so this was not a big deal."
Miinukset: "Boarding is always a free for all. Even though passengers are called in groups no one listens and the boarding process never seems very efficient."

Plussat: "Crew was nice and understanding how uncomfortable the flight was."
Miinukset: "The seats are now smaller than ever. AA made them more marrow, closer together and less reclining. With 1.2 mil miles I am switching to drlta."

Plussat: "Everything was perfect from the boring to me getting off the plane"
Miinukset: "nothing wrong"

Plussat: "why change anything when all was excellent. leave excellent alone"

Plussat: "Flight delayed due to no pilot or co-pilot. Did not land til 2 a.m. I hate American airlines. Their planes are old, there is no entertainment, the seats are like sitting on a board"

Plussat: "I could ask for the whole can of soda on any flight. A passenger told me that delightful news."
Miinukset: "I'm tall 5'9 and my knees were literally up against the seat in front of me."

Miinukset: "Taking a flight on American Airlines when I booked one on Alaska was confusing. Not clear disclosed at the time of purchase. And hard to notice on conformation email."

Plussat: "The service in first class was excellent."

Plussat: "Good crew. Early arrival"
Miinukset: "No entertainment. Not enough food"

Miinukset: "American Airlines has become like the worst low cost airlines! After buying the ticket, everything else is at a cost: to select your seat, to check bags, everything. Whenever I will have a choice, I will chose other carriers!"

Plussat: "The crew were friendly & made us feel welcomed"

Miinukset: "No delays"

Plussat: "The few were friendly."
Miinukset: "The food selection was poor."

Miinukset: "A better snack option would be appreciated"

Plussat: "Service Director n Business class was excellent"

Plussat: "Service was outstanding!"
Miinukset: "The lunch was average at best. Comedy show selections were terrible (in my opinion). I miss the days of Curb Your Enthusiasm and Arrested Development."

Plussat: "Extra legroom but I paid for that"
Miinukset: "Not getting the meal I prepaid for and the curtain of business class constantly hitting me it was not good."

Miinukset: "Took an hour to de-ice. The snow was forecasted. I understand it's the airport operations, not airline, but there should be a better way."

Plussat: "Pretty smooth flight overall. That being said, I don’t mean nd turbulence, the air pockets really get to me. Great service though"

Plussat: "Everyone was very kind and approachable. My gate numbers weren’t included on my passes but when I asked personnel that works for air canada they were quick to help me and guide me to which gate I needed to go to."
Miinukset: "The only issue was the arrival of my luggage, it didn’t arrive in Charlottetown when I was told it was going to HOWEVER, I got it and the staff in the Charlottetown airport were very kind and eager to help me track down my luggage Overall great airline to deal with"

Plussat: "Friendly attendants, excellent foods"

Miinukset: "For 2 1/2 hours the baby was kicking the back of my seat. I Thurber around a few times, said something once the the so called parents were not willing to help. I mentioned it to the flight attendednt but being a full flight there were no seat. Changes available. The parents even switched seats but only with each other, they kept the baby behind me. I can only hope they have a baby kicking their seat in the future"

Plussat: "Everything went almost smoothly and so I have little to complain about."
Miinukset: "There was a snow storm in Toronto that caused me to lose about an hour. This is obviously to the fault of no one, but it was annoying nonetheless. It ended up causing me to miss my initial flight to Kelowna."

Plussat: "The flights are fine, on time."

Plussat: "Crew was friendly"
Miinukset: "Air Canada was a disaster on our vacation. Delays, re bookings, cancellations. Every thing was told to us as an excuse from the weather, flight attendant was running late, not staffed enough, need supplies on the plane, someone died, planes needing de-icing, planes too small, planes overbooked... you name it they said it! New York to Toronto, Toronto to Edmonton and return. Not one single flight was on time! We got put in a Hotel - only nice part of the trip - got Vouchers for $15 each - such a low amount!!! Didn't get our luggage with our clothes and amenities to use at the hotel - had to sleep in our plane clothes. Spend extra money we didn't have... it was awful! We will be staying away from Air Canada for awhile!"

Plussat: "everything"
Miinukset: "the turbulance but theres nothing that can be done for that."

Miinukset: "It was good"

Miinukset: "Flight was delayed due to ATC"

Miinukset: "Narrow seats in business, insufficient recline, no extra pillows"

Plussat: "No surprises."
Miinukset: "NA"

Miinukset: "The connection"

Miinukset: "5h travel at noon, no meal, this is a bit cheap."

Plussat: "The flight was good, on time, and comfortable. Crew was polite and informative."
Miinukset: "The sound did not work on my screen, even after trying 3 different sets of headphones."

Plussat: "on time"

Plussat: "The staff and service were excellent!"

Plussat: "Arrived on time"

Miinukset: "Ei mahdollista edes ostaa internettiä 6h mannertensisäisellä lennolla"

Plussat: "Entertainment was good"
Miinukset: "If you're about to serve continental breakfast it doesn't mean that one little sweet pastry is doing that. Not good!"

Plussat: "Entertainment application was good"
Miinukset: "No meals at all"

Plussat: "Check-in was smooth Air Canada were helpful as am travel with special needs"
Miinukset: "Nothing for now."

Miinukset: "I flew from YEG -YYZ and the flight was delayed. It's a good thing that the 2nd flight was delayed or else I would have missed it and no AC employee was interested in helping me make my connection. There were several people on the flight that had connections and were trying to rush off the plane."

Miinukset: "International service quite a bit better, still not lufthansa standard, but better than crossfair/swiss"

Plussat: "Upgraded to Plus after our flight was delayed and we had to go back home for a night... Live 45 minutes from the airport and had to have a friend drop us off and come back to get us. Friendly staff for the most part. Some seemed a little stressed out, but its understandable as the job is probably stressful. Especially before christmas."
Miinukset: "Slow boarding, crowded plane when boarding- rushed to get us on the flight."

Plussat: "Lost bag"

Miinukset: "The post office lost my passport and I was unable to go on this flight. Customer service was unwilling to provide a solution that did not cost thousands of dollars to rebook and see my family for Christmas."

Miinukset: "Another long delay with Westjet"

Plussat: "Seating and on time"

Plussat: "I needed a wheelchair and they were very friendly and helpful"

Plussat: "was a really great trip- I took the dreamliner last week and that was an amazing treat"
Miinukset: "Westjet gives pretzels or cookies complementary- I was surprised Air Canada didn't do the same Was a little squishy but all planes are!"

Plussat: "Departed and arrived on time as expected. Very good selection of in-flight movies."
Miinukset: "Interior of aircraft was pretty cramped, but that's to be expected."

Miinukset: "Flight was delays from anotjer air company i had to paid 160$ to get on the next one.."

Plussat: "Comfortable and quiet"
Miinukset: "Baggage fees and no snacks."

Miinukset: "Lost my bag"

Plussat: "The way back there was nobody beside us. Nice to have extra room."
Miinukset: "On the way back there was only one person in business class. Nobody got bumped up"

Plussat: "Flight was on time. The landing was smooth, not bumpy."

Plussat: "Nothing"
Miinukset: "Delayed 3 hours !"

Plussat: "Air Canada front desk people were wonderful and helpful."

Plussat: "Smooth ride."
Miinukset: "The plane was very old and delayed for too long. Way overpriced air fares."

Plussat: "Everything was really good"

Miinukset: "Some staff were very personable and some were the opposite."