Etsi halvat lennot reitille Anconasta $[81-Suomeen

Plussat: "I was not allowed to board the flight."
Miinukset: "Consistency of communication online and at the airline counter about who is able to fly right now."

Plussat: "The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate."
Miinukset: "The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???"

Miinukset: "No food on board, very poor services but punctual"

Plussat: "The food was good"
Miinukset: "The seats were very cramped"

Plussat: "Nice crew"
Miinukset: "Better food, some entertainment, better bathrooms"

Plussat: "Crew was nice, entertainment was excellent, seating just OK."
Miinukset: "I got to the gate 30 minutes before departure but they already gave my ticket to someone else. All this despite me coming from a connecting flight and having had checked in 24 hours in advance. Eventually I got my ticket back when someone else didn’t show up."

Plussat: "On the first leg of flight - united, we were surprised by the stewardess' request. We have 2 small children. The stewardess asked the man to change the seat so we can have more room in the center seats. We are grateful for that otherwise it will be very uncomfortable long flight."
Miinukset: "I am hoping for games but didn't find chess or any other games on the Lufthansa flight. Please add that on the flight otherwise I will stuck watching the movies the rest of flight."

Plussat: "Everything was amazing. I didn’t like the part where my luggage was lost and I still have no idea when or if it will ever be found."
Miinukset: "Having my luggage arrive at my destination with me."

Plussat: "Leg room"

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "Crew were amazing not stingy with the drinks. Boarding was easy and smooth"
Miinukset: "Would prefer flying with partner United though. Think they offered a better service on board"

Plussat: "Excellent"

Plussat: "Not much compare to other airlines"
Miinukset: "Food!"

Miinukset: "Late, missed connection"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "The follow up with my flight"
Miinukset: "Nothing"

Plussat: "The boarding was smooth and efficient. We left and landed on time a very good flight."

Plussat: "Review for Eurowings"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Plane was clean and a little more roomy than most long distance flights."
Miinukset: "Entertainment system in my row didn't work correctly. Flight delayed due to weather. On board announcements said Lufthansa would rebook passengers with connecting flights and tell us arrangements as soon as we landed. No sign of Lufthansa reps at arrival gate area and zero directions on where to go. Had to walk miles through Frankfurt airport , go through immigration and security again without any direction one where to find Lufthansa and when finally found Lufthansa service counter it was understaffed with long lines and confusion. By time we learned rebooking, we almost missed rebooked connections. So much for German organizing and efficiency."

Plussat: "The crew was great. A woman in front of us had a seizure mid-flight and the crew handled it professionally with great care. They were very friendly and helpful"
Miinukset: "The lines when we arrived at the airport were very long. Had to wait over an hour to check in. Seemed like more people should have been working the counter. I missed my connection on the flight over to Europe."

Miinukset: "I didn’t like selection on movies"

Plussat: "Attitude of staff"
Miinukset: "Food and delay"

Plussat: "Food, movies"
Miinukset: "Long flight"

Plussat: "Flight was good. Boarding was delayed, but the time was made up during flight. Comfortable seats."
Miinukset: "It is always about baggage. Bags with priority tags should atleast be sent on a "priority". With LH this never is the case. Priority tagged bags are sometimes the last ones to come on the belt."

Plussat: "Staff was very polite, helpful, and attentive. Our flight left late due to a delay with the plane, and the flight attendants were very proactive about informing passengers about making connections and doing all they could to help."
Miinukset: "All good."

Plussat: "Boarding and timeliness"
Miinukset: "Entertainment system on 2 out of 4 flights didn't work well. Only 1 of the earphones worked on my seat, practically useless. Crew was grumpy the whole time, and food was average at best."

Plussat: "The hospitality crew that was at SFO gave us the location of a lounge to go to which closed at 8 pm. The time they gave the location was at 8.25 pm. She was uninformed and not very highly trained. Lounge was disgusting. Messy, crowded - seemed like a 2nd class waiting room in an Indian railway station. The boarding was very poorly managed by the same lady!"
Miinukset: "Lounge, crew, boarding area"

Miinukset: "I didnt get my reserved seats, and the seats were not most comfortable compared toothed airlines."

Plussat: "The crew, again, was fabulous. Boarding, once the stuffy wait was over, went quickly. They attended to every request with smiles, gentle humor, and without delay. Nonstop movies were a great help on this second of two long legs, and it was really nice to have control over pausing, replaying portions, and jumping ahead past sex scenes. A 10-sec forward button like the back button would be very useful to skip nudity scenes, there were families around us! The trip was as comfortable as it could be, given close proximity of seats. Appreciated the pillows and blankets, and frequent water and drinks."
Miinukset: "Boarding was pretty terrible - no instructions, go left, give up the water bottle we JUST BOUGHT even though it was still unopened (it had to be "sealed", still no idea what that means because the seal wasn't broken), and the waiting room was very stuffy! Seemed we should have been able to get air...? Boarding went quickly, though, thankfully. Breakfast was pretty bad, one of us just skipped it once opened because it was so unappetizing. Would have liked movie ratings to appear in the descriptions to save the risk of getting started on lame shows."

Plussat: "After the delay I was given a spot on the direct flight so I didn't have to deal with the complications of the connecting flight. The staff was nice and helpful."

Plussat: "Comfort"
Miinukset: "Food"

Plussat: "It was good the checking desk person was polite and done her best to put get me on to British Airways flight to get to my destination on the same day."
Miinukset: "But we waited tilll 12.30pm still flight took off at 14.00 and arrive in Dubai at 23.50pm instead of 22.30pm person went home who suppose to pick me up. I got to the place I was staying at 01.39am which was very uncomfortable. I will never fly again with Lufthansa Airline it use to like British Airways but definitely they have lost the customer touch."

Miinukset: "Being put in a distanced place for boarding"

Plussat: "Nothing"
Miinukset: "Rude cabin crew, dirty plane, have to pay extra, they will accept USD but give you change in euros. Extra luggage fees and ridiculous weight limitations"

Miinukset: "Lufthansa sharing code with United wasn't pleasant at all."

Plussat: "The flight left late and arrived late. I had ordered a wheelchair, for me. At the gate there were two of them for about 20 people. The people (personell) Spoke amost no English and only poor German. I was told to WALK, because no chair was avaailable or would arrive in due time. ABSOLUTE CHAOS: The 45 minutes delay at landing did not enhance things -- missed my connecting train. Dr, W. Hartwig"

Plussat: "Crew was more understanding. Placed us to row 18...emergency exit."
Miinukset: "Checked online from row 21 to 6. Got a new ticket whilst boarding to 25: last row. Explanation...otherwise the plane was not able to go in the air...absolute bullshit. With my weight and of my fellow members better to let us in the front.. Row 6 was given to a miles & more client..."

Plussat: "Everything was good."
Miinukset: "everthing was good!"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Boarding and crew were great."
Miinukset: "That "seats" did not have USB connection (for phone charging)."

Plussat: "Check-in was easy, and boarding went quickly. I got the seat of my choice in Economy, and was very comfortable. Food coming from Germany was good, especially the breads! The crew was numerous and very attentive and pleasant. This was my first time flying Luftansa, and I would definitely fly with them again."
Miinukset: "The biggest complaint I have was that one of the restrooms in my section was out-of-order. That meant a lot of waiting, but everyone was understanding and good about taking turns. The movie selection could have used a bit more mystery type films, but that is my taste. I did watch a few movies I hadn't seen."

Plussat: "Nothing."
Miinukset: "No food service for a evening flight. Delayed because of a toilet problem."

Plussat: "Good cabin crew, good food Easy to use entertainment system"
Miinukset: "Boarding was a bit chaotic"

Plussat: "Overall good experience. I don't expect much for food on planes and dinner was acceptable."

Plussat: "The crew was personable"
Miinukset: "Not enough recent television"