Etsi halvat lennot välille Bangkok - Southeast Asia

Plussat: "Brilliantly safety-conscious crew but very personable."
Miinukset: "It would been very nice to not have to board a shuttle bus to be taken to the flight in BKK."

Plussat: "Crew are efficient and friendly"
Miinukset: "Portion of food could have been slightly bigger"

Plussat: "Good meal"
Miinukset: "Check in and luggage drop for share code with Thai airways. It is not clear instruction when booking with Thai airways. We lost time with Thai airways but finally need to drop the luggage at Thai smil counter."

Plussat: "Lovely people. Lovely service. Good food."

Miinukset: "Good job"

Miinukset: "Excellent price generous luggage allowance."

Miinukset: "An hour delay for no expressed reason is not acceptable."

Plussat: "Nothing apart from kind crew"
Miinukset: "Food was really not good at all! Very poor The inside of plane was not clean!"

Plussat: "I'm very justifying for the flight."

Plussat: "Airfare was reasonably priced."
Miinukset: "Delay. This was the third flight in a week that I encountered flight delays of up to 15-20 minutes."

Plussat: "Great flight on Thai Smile."

Plussat: "love the food"

Plussat: "Comfort and ease of boarding always makes Thai airlines a great trip. The staff is so helpful and friendly."
Miinukset: "There wasn’t any tv to watch and not by way of magazines either."

Miinukset: "Getting our bags took a long time"

Plussat: "Services"
Miinukset: "Non"

Plussat: "Easy to book, travel and get around with."
Miinukset: "The on board snack isn’t great."

Plussat: "Friendly staff overall good experience."
Miinukset: "Only issue is there is no alchohol on these flights."

Miinukset: "Nothing"

Plussat: "We paid for a thai international flight which includes allowing us to use the lounge. We were told in china that WE was the airline not thai international and we could not use the lounge, had no baggage allowance other than the minimum. We chose TG because it was star alliance and we are permanent lifetime gold members. There is no reason to pay a premium for TG if it is not a TG flight and we cannot use the lounge or have a low baggage limit. The check in staff noted our bags were exactly 20 kgs each and said there would be a charge of USD45 per kilo if we had exceeded that amount. This is ridiculous given that we should have the same as UA or SG."
Miinukset: "I have already mentioned the false advertising and poor service in china. TG cannot tell its loyal customers it is a TG flight and then charge for TG and then say it is not a TG flight. Nothing works right in China but i hope now that we are in thailand TG will honor its normal benefits to star alliance gold and platinum members. Otherwise, we wont fly TG any more."

Plussat: "Our train from Chiang Mai was 2 hrs late. Our taxi driver sped us as fast as he could, but we had only 15 min from check in to the airplane take off. The counter personnel were so helpful in calling the gate for permission to board. We ran across the airport and made it thanks to Thai Smile staff."
Miinukset: "Vegetarian food option"

Plussat: "Boarding was super fast and efficient. For a 1,5 hour flight, we were given food and drinks. Can’t find that in the US."
Miinukset: "Loved everything"

Plussat: "Overall service including f Meals and drinks provided on flight and the ground handling and air crew all excellent."
Miinukset: "None."

Plussat: "Service"
Miinukset: "Delay"

Plussat: "For a budget friendly airline you can't go wrong with Thai Smile. they were on time, food was provided free, staff was friendly."
Miinukset: "Nothing."

Plussat: "Flew out of BKK versus other airport in Bangkok. Easier to connect to international flights. Good service and frequent flights"
Miinukset: "They have sandwiches on the flights but they weren’t the best quality, I didn’t like what they gave out. We had roaches next to us crawling up the wall on our last flight, ended up finding some food Trash under our seat that was missed. not pleasant."

Plussat: "Very good"

Plussat: "Very nice"

Plussat: "We arrived safely"
Miinukset: "They kept canceling flights. Bad service would not fly again."

Plussat: "Mielestäni kokonaisuus oli erittäin hyvä! Tarjoilut lyhyelle lennolle loistavat ja erittäin maukkaat. Henkilökunta avuliasta ja muutenkin koko lennon mukavuus silkkaa hyvää!"

Plussat: "Crew was friendly and helpful, boarding was easy, flight was smooth"
Miinukset: "No entetainment, food just a pretty untasty sandwich"

Plussat: "smooth as silk"

Miinukset: "The flight from BKK-VTE did not allow online check-in and had to check in at the airport. The line to check in had 10 people in front of me which then proceeded to take over 1.5 hours to reach the counter. then was the very last person to get on the flight - the plane then didn’t leave for another 30 minutes. Thai Smile managed to make a 1 hour flight to Vientiane turn into a 4-5 hour journey between arriving early, waiting forever in the counter check in line, then being driven to the plane and actually leaving. Bangkok Airways and Air Asia (don meaung) is the better option for this short journey."

Miinukset: "I had a fracture in my leg several days prior to my trip so had to cancal all. My thai smile tickets were booked with vayama. They r the only suppliers whom declined my request for free cancaltion or even freeze our tickets."

Plussat: "Love the AirBus 320, the service, to get all the passengers a sandwich in an hour flight is amazing! Luggage delivery is amazingly fast!"
Miinukset: "Would like to have later flights in the evening so connections to overseas flights at BKK are easier. Otherwise, nothing!"

Miinukset: "Arrived to BKK international with Turkmen airlines. Found Thai Smile transfer counter in transit zone. Was refused to Thai Smile flight, was explained that they serve only customers which arrived to BKK with Thai airways. Lost my money and had to buy another ecpencieve flight from Malaysia airlines because couldn't stay in transit zone more than 12 hours and couldn't get visa on arrival. Later coldn'd find that stupid transit policy ether on Thai Smile or Kayak. If that policy in place why not publish that BEFORE people spend their money for service not provided? Very unsatisfied"

Plussat: "Ground and in flight service, food, aircraft"

Plussat: "what's not to like. Free checked bag, free food, sandwich and bottle of water, soda and hot coffee and tea at no charge. All of the cheaper budget airlines charge for everything including checked bags, drinks and food. It's only a few baht/ US dollars more than the other airlines but well worth it for what you get in return compared to the other airlines such as Air Asia!"
Miinukset: "Nothing that I can think of."

Plussat: "Its only a short flight so there's not much time for anything to go wrong but it's good anyway. The staff are always friendly and helpful."
Miinukset: "Sometimes it can be difficult to hear announcements at the departure gate but apart from that no problem. Obviously there isn't any entertainment so I've left it at 5 stars. There should be a 'not applicable' option on this."

Plussat: "Food is good for a short flight. The crew were professional."
Miinukset: "The check-in process at terrible. No instruction to follow and no one give direction on where to get boarding pass. the line for luggage drop-off was really long without people to give direction."

Plussat: "Good flight, reasonable price"
Miinukset: "Nothing"

Plussat: "Everything was first rate and efficient"
Miinukset: "Nothjng"

Plussat: "Crew were friendly and did a great job in the short time they had."

Plussat: "Great flight. On time. The crew was polite and professional. Nice experience."

Plussat: "Chaotic check in process, ok boarding process, poor entertainment and nothing for vehetarians"

Miinukset: "Food was with meat."

Plussat: "Such an amazing experience! From start to finish!"

Plussat: "Only problem we encountered was a lost bag containing all my clothes. I arrived on a Friday and did not receive my bag until 2:50 am on Sunday morning"

Plussat: "New and comfortable plane."
Miinukset: "Last call came much earlier than described at check in"

Plussat: "Our flight was amazingly smooth. We had lunch, which was unexpected, and it was delicious. Flight attendants were very friendly and efficient. 10/10 would recommend."