Etsi halvat lennot välille Barcelona - Lappi

Plussat: "In flight entertainment was definitely above average."
Miinukset: "Crew were very impersonal. Didn’t seem to care about the needs of the passengers."

Plussat: "Turkish Airlines always provides a great combination of price and comfort. The team on the flight was very helpful and the entertainment system is superb."
Miinukset: "I was disappointed to discover that one of the two available dishes was gone when the food cart reached our seats, with no options to choose from."

Plussat: "I liked the plane and the price."
Miinukset: "Boarding was crowded, hot, and disorganized in IST."

Plussat: "Perfect take off and landing. Very smooth flight with good service"

Plussat: "The check in was with a smile and a good service"
Miinukset: "The terminal was separated from the duty free and it was prostrating they all the shops were an available including the tax free refund."

Plussat: "Comfortable seating"
Miinukset: "Food"

Plussat: "Everything was great but I particularly liked the meals."
Miinukset: "Our trip to Europe required three legs: Boston to Ljubljana, Slovenia; Slovenia to Barcelona; and Barcelona to Boston. Each leg required a plane change in Istanbul which added a lot of time to the trip and resulting jet lag. We knew this going in but were motivated by the very low fare. I don't think I'd do it again."

Miinukset: "Tried to cancel due to flooding in home and they would not refund my ticket. Neither would airfare.com, whom I purchased the ticket through."

Miinukset: "The crew offered no help or solutions when I was denied af security and had to return to ticketing to check a bag. They refused to check the bag and caused me to miss the flight, and offered to rebook me for over $2000. Shady. Most unhelpful agents. You'd just better hope you don't have an issue, because the customer service is some of the worst I've experienced. Won't fly them again."

Plussat: "No air conditioner. Sweated like a pig the whole 13 hour flight"
Miinukset: "No ac"

Plussat: "crew, food, entertainment was great. Seats were terrible"
Miinukset: "seats"

Plussat: "After we missed our connection flight because of a delay in Barcelona Turkish took care of everything until we were on the next flight home. It includes shutle to a different airport with an escort, dinner and tickets."
Miinukset: "there was a long delay and we missed our connection. The staff was very helpfull but everything happened so slowl. When we finally took off the food service was very slow and also the trash collection. The very tasty chocolate punding arrived as a guice"

Miinukset: "No miles. No notification either. Seems very arbitrary"

Plussat: "The food is imazing"
Miinukset: "40mins rotar"

Plussat: "Great comfort and Turkish airlines gave us (the passengers) an amazing experience :)"

Plussat: "The cabin crew was very courteous. Aircraft was clean, nice and spacious. In flight entertainment was very good"

Plussat: "The staff and crew were very helpful and provided excellent service throughout the experience. The food makes one rethink all the bad stereotypes of airlines food and one does. It go hungry."

Plussat: "Overall it was a smooth flight except for few minor issues."
Miinukset: "It seems as thought several of the hostesses may have been trainees so the food service was slow and, they ran out of food on some trolleys and sometimes forgot orders for passengers."

Miinukset: "It was not comfortable at all No space the cherries no nice"

Plussat: "There was a snowstorm in Istanbul so we got diverted to Antalya. I am sitting in a hotel room. If someone from kayak could let me know when my flight to Dhaka will happen it would be greatly appreciated. My email is kma815@gmail.com. Thanks"

Miinukset: "There was no option to choose kosher food in the order."

Plussat: "the plain is good and there is a big space for the legs. the crew is helpfull"
Miinukset: "1. There was a delay on the flight from Barcelona to SAW (Turkey) of 2.5 hours. Turkish Airline didn't update us at any time what and why is the delay problem . Due to this, we missed the connetcion flight to Tel Aviv.They took us to another air port(Attaturk) in Istanbul (1.5 hour driving) . They gave us only food vaucher and no compensation for the overall delay(7 hours!!!) 2.Icoud not order a Cosher foo at all TK flights web sitr. WHY ??? 3.the Entertainment is very poor. only one movie and no subtitlse .Music is wired."

Miinukset: "It was impossible to watch the films, the system was inaccessible"

Plussat: "The Price!"
Miinukset: "Would have appreciated different breakfast choices."

Plussat: "The entertainment options, food, toiletry bag"
Miinukset: "Stuardess service is very poor. For a 13 hour flight I would expect to have more than 2 beverage visits. Also, I ended up taking my requests to a first class stuardress since the ladies in coach didn't respond to me. I was also appalled to have my connecting flight delayed for over 24 hours without proper notification."

Plussat: "Service was prompt but short. Stewards seemed stressed out."
Miinukset: "Ran out of chicken option. Friend does not eat eggplant (option #2)"

Plussat: "Food and service was excellent."
Miinukset: "Get rid of the foot rest, it blocks the ability to stretch your legs during a long flight. As a result, it was a very uncomfortable flight. I do not know of any other long haul airlines that have these. I will probably not fly Turkish Airlines on any flights over 3 hours due to the cramped space caused by your footrests. Other than space, everything else was excellent."

Plussat: "Everything"

Plussat: "x"
Miinukset: "x"

Plussat: "The food was very good. The movie selection was outstanding"

Miinukset: "I showed up roughly an hour before the flight, as I had no bags to check in. The employees at the check in counter had already cleared out, so I was unable to get my boarding pass. Then when I called in, they were extremely unhelpful. They gave me no alternative options, and instead only listed out a ridiculous list of fees and said I they could get me on a flight a different day for a total cost that was greater than what I had paid for the entire round trip ticket. I asked to speak to a manager and they refused to connect me. I ended up buying a one way ticket home with another airline. I will not fly with Turkish Airlines again in the future, and I would definitely not recommend them to anyone. Just beware of this service if you see them listed as the cheapest option."

Miinukset: "Terrible Airline- cancelled flight and rescheduled long flight leg for another day without notice"

Plussat: "They treat economy like you're in first class. They literally give you a menu of food. The entertainment is extensive and free. It's also likely your flight will be less than half full. Tons of empty seats to lay down and sleep."
Miinukset: "Boarding was behind and slow and very crowded in be area."

Plussat: "You were fed."

Plussat: "فى رحلة الذهاب فقدنا شنطة وكان الفطور جدا ضعيف لأ يلق بطيران وصلنا مطار اسطنبول تعامل سيئ جدا من الموظفين. هناك مشكلة في الدولة صحيح لاكن تعامل جدا سيء"

Miinukset: "The flight was delayed for over an hour"

Plussat: "Service was awesome top to bottom"
Miinukset: "The business class cabin was hot on both flights. That seemed to be a common complaint among the passengers we talked to. The Economy cabin seemed to be set quite a bit cooler."

Plussat: "I really like the fact that they still prepare food for their passengers, however, the quality of the food was less than average They prepare you with the eye mask and the slippers, and a thin sheet of blankets for longer flight, which was really nice. The seats are comfortable, and there are a larger selection of movies and songs to choose from which were also great. The flight was relatively stable. I didn't ever realize that we took off, maybe i was too tired to notice, i don't know."
Miinukset: "The boarding was really slow, it was not on time. The food was less than average, but better than not have any. It was hard to find assistance. The flight seemed a bit old, because we weren't able to turn off our light which caused some inconvenience."

Plussat: "food and entertainment"
Miinukset: "Couldn't find the reclining in seats"

Plussat: "Really amazing service."

Plussat: "food es very good, service also awesome,"
Miinukset: "very dirty plane."

Plussat: "Fast, efficient, confortable, nice flight attendants, good food."
Miinukset: "The guy sitting next to me who was upset that I had to go to the bathroom."

Plussat: "Everything, starting with the complementary sweets they give you at the beginning of the flight"

Plussat: "Everything was good."

Miinukset: "Ran an hour late"

Plussat: "The plane is almost brand new. The service, the food and the crew were fantastic."

Miinukset: "all the time same food and we believe the menu should change. the voice of the anounce and music is too much , it is bothering."

Plussat: "Nothing"
Miinukset: "This was not a business class seating arrangement"

Plussat: "Everything was good on this flight, crew, and food."
Miinukset: "No complaints"

Plussat: "Premium seats and service make flying so much more comfortable."
Miinukset: "Boarding and leaving on time."

Plussat: "Price Staff"
Miinukset: "More food choices (vegetarian)"

Plussat: "Nothing"
Miinukset: "If I was allowed onto my flight. My previous flight on AirEuropa was overbooked, I didn’t get a seat, and they put me on the next flight out. With the delay I didn’t get to the check in window till approximately 55 minutes before departure. Norwegian wouldn’t even let me check in. They said boarding had already stopped and the flight was closed. Sent me to the sales rep where I was told my only option was to switch to the same flight the following day, but that would cost me an additional 630€. I ended up stuck in Barcelona overnight and found a cheaper flight home with British Airways/American Airlines."

Miinukset: "Service at CheckIn was the worst I've ever received. The staff exuded no compassion, empathy or interest in trying to help me. I had to buy an extra checked bag and instead of giving my options clearly, they gave me a run around (do it online, call our customer service, refund your ticket at our service desk - all false). I did not appreciate that lack of competence or interest and as such will not be transacting business with Norwegian again. Furthermore, the crew on the airplane did not check on me or my row of passengers the entire flight. No water, no cookies, nothing! This was the worst display of airline service I ever seen!"

Miinukset: "Need food upgrade !!!! Paying for food and not available or sold out is big No No!!!"

Plussat: "Not much"
Miinukset: "Norwegian used an extremely old Wamos A320 aircraft instead of one of their own 787s. The seats were not only uncomfortable, but also so tightly arranged that my knees touched the back of the front seat, and I am an average 6 feet tall. Inflight entertainment options were available only through the Wamos app, which could not be downloaded on the plane (and Norwegian had not mentioned during check in). Unless for people with pre-ordered food, it was not possible to buy even water until about 3 1/2 hours into the flight. The flight to BCN on a Norwegian plane was okay, but the prospect of another such return experience makes it very questionable to book this airline again."

Plussat: "New Boeing 787. Nice aircraft"
Miinukset: "Norwegian Air operated its international flight like a budget airline. I have never been on a flight where no food or drink was even offered. We had to ask for water 4 times before one of the attendants brought over half a glass. We ended up buying food and drinks since no meals were served the entire way. It is very dangerous to limit the amount of water patrons drink on the flight. Nothing else was provided. Headphones, blanket, pillow were all extra. Lastly, they do not allow online check in for travelers from the USA. As a result, we were forced to pay 80 euro for each checked bag at the counter!!! We will never fly or recommend Norwegian Air ever again."

Plussat: "The captain was really nice when talking over the speaker."
Miinukset: "The food isn't free and there are no snacks given out."

Miinukset: "Paid for priority boarding but was pulled out of line and did not get priority."

Plussat: "They were friendly and excellent plane"

Plussat: "The air conditioning system was advanced and made me feel comfortable"
Miinukset: "Meals are purchased when you book a ticket. If you do not prepurchase a meal, you can order snacks and sandwiches but you’re not a priority to meal purchasers so in the event of yesterday, there is a long wait for your food. People assume most tickets come with something so that should be advertised"

Miinukset: "Uninterested clue. Poor communication regarding delay. NEVER AGAIN."

Miinukset: "Despite booking premium well in advanced we were never able to choose seats and we got split up and they were not able to seat us together at the gate."

Plussat: "Rainbow landing lights"
Miinukset: "Give people water at the very least. It's hard to bring your own because of security checks"

Miinukset: "Offer more movies and music to entertainment"

Miinukset: "The breakfast was not anything usual for your US travelers. Perhaps a choice or option should be offered."

Plussat: "Comfortable seat with adequate legroom, cleanliness, good entertainment choices, affordable fares."
Miinukset: "Complementary water, coffee or tea"

Miinukset: "All snacks had to be paid for, there was no complimentary food on an 11 hour trans-atlantic flight."

Plussat: "Nothing"
Miinukset: "I was forced to pay $93 for a carryon that I used with Norwegian 2 weeks before."

Plussat: "I got a whole row to myself which was awesome."
Miinukset: "More options for movies to watch"

Miinukset: "No drinks or food with our tickets. I didn’t know it was a different package."

Plussat: "Love the airplane wow"
Miinukset: "In barcelona we where told we had to stay in line even do we are going by seaction and we could have been seating in the chair."

Plussat: "Great entertainment system"
Miinukset: "Tough chairs, no water service if didn't order meal in advance"

Plussat: "Nothing"
Miinukset: "I had a long flight from LAX-Los to Barcelona and it was very uncomfortable, crew needs to be trained to service passengers. Your airplane was dirty, trash between seats. My husband had bug bites on his feet. I ordered a sandwich from online monitor and received a very different sandwich, when I asked flight attendant he said, the picture its just an illusion. Very unprofessional and misleading information to passengers."

Plussat: "Good value. Mostly new planes."
Miinukset: "For being new planes, they're already a bit dirty and run down."

Plussat: "Good movies"
Miinukset: "Sat on tarmac for 4 hours because of administrative error by Norwegian. Better to pay $100 more and avoid this airline."

Miinukset: "the seats in business class did not become flat like in other airlines.not very comfortable for sleeping."

Miinukset: "I had to sleep on the cold airport floor by myself because every hotel close to the airport was full. Those 5 minutes late caused me a very miserable next 24 hours sitting at the airport."

Miinukset: "Both my flights were delayed 2-3 hours"

Plussat: "I picked my seat out nd this time Norwegian kept layout of plane with what I paid for (they rarely do and often change place configuration without compensating for the change)"
Miinukset: "No a/c in airport terminal or plane. People were sweaty and it was disgusting. No announcements at all while waiting in airport to board plane which was delayed over an hour. Instead the staff was literally grabbing customers and pushing them into lines....I wasn't touched but I was watching and it was amazing that they could get away with what they did. Never handed out customs cards which led to excessive delays in customs. The Customs agents were actually bad mouthing the airline for their poor service."

Plussat: "crew was polite and airplane was clean"
Miinukset: "This flight was run by Hi Fly not Norwegian. It was delayed leaving Newark and in the way back by 3hrs. There was no food served, only water if you requested it. And there was no entertainment in a 8 hr flight."

Plussat: "New plane, clean"
Miinukset: "I tried to add an additional bag online, but server kept freezing up. Decided to check bag at airport. I was charged 80 Euros instead of 35 shown online. I then had to take the small additional box to another counter, because it wasn’t a suitcase???? Staff were very rude, and at best the crew was indifferent. I have flown all over the world on many airlines, and this was by far the worst experience. I will never fly Norwegian again."

Plussat: "Nothing because they are cheap"
Miinukset: "They charge you for every little thing you can think of. Very cheap company they don’t even give you water on the plane!"

Plussat: "on time, friendly staff, no frills, great entertainment selection, liked that there was no cart coming up and down the isles, and you ordered what you wanted."
Miinukset: "wish the on board baggage wasn't so stingy."

Plussat: "I didn’t like the service at the checking in Barcelone airport. It’s was horrible. The customer service is 0/100 I was really disappointed Never ever again on Norwegian From Newark it was great but from Barcelone. Sorry to say that it was horrible you can’t even see a smile on no one’s face at the checking"

Plussat: "The staff was friendly, and the entertainment was great."
Miinukset: "I was forced to sit separate from my partner, who I was traveling with."

Miinukset: "Flight was delayed over an hour due to technical problems, which they let us know about after having us line up for 40 mom. Then the entertainment system didn’t work. Nor did the WiFi. Food was horrible."

Plussat: "Fact that I eventually made it home a day later"
Miinukset: "The airline company and if I can avoid it in the future, I will not take this airline again!"

Plussat: "Please return my money."
Miinukset: "Please return my money."

Miinukset: "Charged for being slightly over luggage weight. Delayed by over an hour"

Plussat: "It was very good experience. 0 complaints from me."
Miinukset: "Everything went well."

Plussat: "price, speed, simplicity."
Miinukset: "all of the food was mediocre, overpriced and not even a cup of water was free. no napkins were provided. trash was rarely picked up. staff was direct and not very friendly. it felt very impersonal. baggage was WAY overpriced, as were seats, so it would have been the same as buying flights on another airline and with more courtesy. I wouldn't fly with them again unless it was a weekend trip and i was flying alone and trying to save money."

Plussat: "The window technology"
Miinukset: "Not enough free water available"

Plussat: "new fleet. good entertainment. quiet. very friendly assistants."

Miinukset: "Wasn’t expecting to fly for 8hrs across the Atlantic in the same kind of plane usually expected for the short flights between European countries. A last minute plane change to a non-Norwegian aircraft had me scrambling to re-reserve pre-selected seats (the change moved our reserved seats to a less than ideal location), which had to be done through customer service because the Norwegian site wouldn’t let me make the change. What seemed like a 30+ yr old aircraft, no in-flight entertainment, broken seat backs, and an ornery flight attendant - I guess I get what I paid for..."

Plussat: "The 787 Dreamliner is a fantastic plane and it felt like the whole flight was just generally smoother. They seem to take punctuality very seriously. The free entertainment screens are fantastic for these long flights. Make sure to bring a set of standard earphones (otherwise pay $3.00). The crew was friendly and their uniforms are cute with plaid theme."
Miinukset: "My only complaint was the lack of meal options for purchase onboard. I didn’t realize you had to order the meals when purchasing the ticket, and figured there’d be an option to purchase onboard (for a higher price possibly?). Sadly, the only options for last-minute purhase are snacks. The closest thing to a “meal” was a hot cheese sandwich on wonder bread for $7. I probably should’ve done my homework, but it’d be so nice if they allowed purchase of meal while onboard."

Plussat: "Entertainment: Many of the latest movies were available."
Miinukset: "No complimentary meals Needed to pay for 1 checked luggage for an int'l flight Flight crew was unresponsive when using the on-screen flight attendant request button...unless I was purchasing something. What a rip-off!"

Plussat: "Everything"

Plussat: "Good entertainment and movies."
Miinukset: "Flight was delayed 2 hours. Passengers were all on board, plane had power outage and no AC for over an hour. It was a nightmare! you have to preorder meals PRIOR to day of flight...if not, you don't get a meal during the flight (but you can overpay for snacks)."

Plussat: "Economical with great customer service."