Etsi halvat lennot reitille Espanjasta $[4322-Lappi

Miinukset: "Free WiFi"

Plussat: "Crew was below average,seats was horrible"
Miinukset: "The plane needs to be upgraded immidiately,and crew needs to get a bit education in order to take and immidiate action to any situation during the flight"

Plussat: "Being a regular traveler I was blown away and how the staff went above and beyond to be courteous and helpful!!! Great job Turkish Airlines. You got it right!"
Miinukset: "I was in business class with flat bed seats and it was not as private as with other airlines. The seat was more hard than I expected. But overall it was a great value for a business class ticket"

Plussat: "Excellent service. Very tasty food."
Miinukset: "Too many voice announcements, interfering with the entertainments system."

Miinukset: "Plane delayed by 3 hours. Missed my other flight to Tirana. Horrible service at the airport to help me out with a hotel. Had to run around for over 3 hours. Never flying Turkish again."

Miinukset: "When my first flight was late, Turkish air took 5 hours to rebook me. Two people forgot that they were helping me and when I asked why it was taking so long, they had to start over. One woman didn't even look at me, she was just on her phone playing a game. Every step of the process they asked me how I could have missed the connection....it landed 20 min before the next one took off!!!"

Plussat: "On title"

Miinukset: "My ticket was messed up completely (GYD-IST-VAR-IST). First leg did not book (close) it properly, I have lost 1 hour at trasfer desk in IST (they were solving my ticket issue for that long) and another hour in VAR on the way back (because the TK staff did not solve it right the first time). Lousy work of service desk! I was lucky to keep boarding passes as the proof, because nobody believed, that I duly arrived from Baku."

Plussat: "great selection of movies"
Miinukset: "heat, small seats."

Plussat: "Food was good"
Miinukset: "I had to wait until 9am when the counter for baggage registration was open. I arrived to Madrid from Lima at 5.30 am"

Plussat: "Service and team"
Miinukset: "Plane was very warm and should be moderately air conditioned"

Miinukset: "Waiting 2.30 hr after boarding time and never got anything back from Turkish Airlines for wasting my time"

Plussat: "movies and food"

Plussat: "Not much to say"
Miinukset: "The unfriendly and unhelpful flight attendants, the airport staff. the long distance. rude and disrespectful staff."

Plussat: "Staff was very friendly. Good was great. I was actually comfortable during the flight."
Miinukset: "It's a long flight. But that's unavoidable."

Plussat: "Good service"
Miinukset: "Departure delay"

Miinukset: "collecting the food trays long after you finished eating is annoying. Tray keeps sliding at you."

Plussat: "Everything was great!"
Miinukset: "Can't think of anything worth of complain!"

Plussat: "Clean, food ok but meed imp"
Miinukset: "Miss boarding bridges"

Miinukset: "Love your airline. Boarding process is your weak spot."

Plussat: "I have to say that I flew with different companies in my life, Turkish surprised me with the extra luggage and the quantity of food ( I am vegan and they gave me 2 yummy vegan meals). Also the sear were more comfortable than I expected"
Miinukset: "First of all the staff needs to work on their customers service. The flight was 1 hour and 45 min late and I had another flight to get in Istanbul to get to my final destination. I almost did not make it. The staff never gave us an explanation about what happened at the JFK I flew for 10 hours scared and stressed out. I asked the staff if it was possible at the time of landing to get out with the business class or somehow to get out before everybody else, but they were completely useless. Also in the middle of the flight a woman started feeling very bad. She had an intense migraine because of the high pressure, clearly the woman was not used to fly very often. The poor woman was ill and the entire crew was surrounding her. 7 ppl standing in the way of customers, a male attendant touched my shoulder with his private parts at least 5 times. Also every time they passed by the would hurt my shoulder or my arm with out even apologize. What kind of customer service is this? Forgetting about all the other passengers? Creating a situation of panick just because of how unprofessional they are? You can be the most comfortable or cheapest airline company and add all the luggage and food you want but if your crew doesn't know anything in customer service the customer will fly with a different company next time!"

Plussat: "All of it best flying experience to date"

Plussat: "Super friendly - and fantastic entertaiment!"
Miinukset: "Security and bags checks returning were awful about 4 between airport doors and airplane. Must be a way to clean the process up some."

Plussat: "Entertainment System, Food"
Miinukset: "Leg Space, Airplane Space, Staff, 1 Hour Delay for no reason"

Plussat: "The food was good and the entertainment selection was good."
Miinukset: "I landed in Istanbul for a 19 hour layover. I previously made arrangements to stay at an Airbnb nearby. I was made aware that a Visa is required while attempting to go through passport control. I had to leave the line I spent 30 minutes waiting in to go get a Visa for 25 Euros. I was never informed of this requirement by Kayak or Turkish Air. It was a very frustrating experience and an added expense for which I expect to be reimbursed."

Miinukset: "Flight was delayed but that wasn't the main problem. Went to the wrong gate for my connecting flight, Turkish air rep at the gate checked my boarding pass, didn't say a word about me being at the wrong gate. Tgere was no announcement of any kind (found out later, Turkish sir doesn't do announcement at the Istanbul airport. No clue as to why). Thought, tgere was another delay and by the time I asked, it was too late to catch my flight and that's when I got a full dose of every single person w Turkish air trying to stiff me with the most outrageous penalty for changing Nguyen my ticket. Started out at $1114 on a $758 ticket, then went down to $925 and if I stay over night, down to $750. Seriously? Rude, talking down at me and telling me that if I don't pay the penalty, my return ticket will be cancelled. I keep getting bounced from one person to another being told to wait here and wait there then I finally got so sick of all of it, bought a new connecting flight online, spending the night in Istanbul and will see what will happen w my return flight to the US. I call this 'theft' as, if i buy an entire new ticket from Istanbul to Cairo then back to the US online, it will cost me less than the penalty they're trying to get me to pay. Shame on you Turkish airline!! You'd think w all the issues they're having w tourism in their country these days they'd care about not doing this kind of mistreatment of their clients."

Miinukset: "كل شيء"

Plussat: "Great food, comfortable seats, Caring staff, Good TV quality and programs."

Plussat: "Everyone was very welcoming and attentive to everything I needed during my flight."

Plussat: "Service was ok"

Plussat: "Safety and comfort. The people were so nice."
Miinukset: "What I didn't like was when Turkish Airlines told us that in order to get free hotel and free transportation because our layover was 13+ hours we must buy Turkish entry visas which costs us $200.00. The visas should've been free because we were on transit."

Plussat: "food was good."
Miinukset: "narrow seating space, no reclining. my entertainment system stopped working in middle of flight just after making my original playlist. also overhead bins were not enough."

Plussat: "Nice to have a meal on a short flight. Flight attendants were very cordial and their service was efficient. The shuttle service from the gate to the plane was very quick such that everyone was boarded in a timely manner."
Miinukset: "There was no entertainment media available. Flight may have been too short for entertainment equip plane."

Plussat: "Entertainment"
Miinukset: "Food"

Plussat: "I was onboarding and the land crew did not do anything to oraganize the lines when the passengers were trying tto board."

Plussat: "The staff were all very pleasant. The food service was efficient and tasted good. The cabin was comfortable and there was plenty of entertainment in my seat display. I would fly them again."
Miinukset: "The flight was VERY long, from Istanbul to Los Angeles. I'm over 6 feet tall so it was difficult to sleep but there is very little the airline can do about this."

Plussat: "Most important all flights ran on schedule. Food service and quality were excellent and a great surprise Clean and new aircraft I would travel Turkish Air again and recommend to other friends"
Miinukset: "At 6'3" I was a bit jammed up in Economy Security was a bit overdone. Initial screening X-Ray carry on bags, thru metal detector. After landing Zurich--Istanbul, again thru xRay and hand screening, then again at gate complete screening again. I guess better too much than not enough."

Plussat: "The food was good"
Miinukset: "The entertainment system did not work at all and I had to ask for a pillow and/or blanket several times, after over half an hour for someone to respond the first time."

Plussat: "I liked the entertainment options during the flight."
Miinukset: "1) Since we had a long layover at Istanbul, the airline provides the option to take you to a free hotel to spend the night. I knew this information based on online reviews, but the airline itself never did anything to offer this, I had to walk around on the airport, for like 2 hours I could not find decent help and some instructions in broken English. I had to pay 25 Euros to get mi visa stamped and walk out of the airport. The Turkish Airlines attendant that set up the free hotel for us, walked us to a shuttle that would drive us to the hotel, but the shuttle driver got lost? or something happened that caused for him to drive around town for more than an hour, speaking on the phone loudly in Turkish and completely ignoring us when we asked questions, This got a little scary since we had no idea what was going on, at some point we were in the middle of a dark residential area, and listening to the driver yell on the phone (god knows what). Luckily a driver came over and guided us to the hotel, but seriously, they should be careful about who they hire for these kind of tasks. (I posted a video on instagram with footage of the guy driving us around in case my family needed to find me)."

Plussat: "Crew did a great job. They gave us everything that we need to be comfortable on a 12 hr flight. Food was good and service was impeccable."
Miinukset: "The lady behind me! Not the airlines fault!"

Miinukset: "They did not board in priority and my sweet was double booked there was another passenger who had the same set number placing me now in the middle and I specifically asked for an aisle seat"

Plussat: "The service"
Miinukset: "I honestly think the flight it self was a good experience for me y really don't have any negative thing to say about the airline"

Plussat: "entertainment was excellent the crew was nice"
Miinukset: "teh landing was tough the boarding was late"

Plussat: "It's been few years that I took Turkish Airline flight, but the service and crew and the aircraft were top notch. It felt like Virgin Atlantics flight and better. I flew with my 3 yo and the stuff kept spoiling him with goodie bags. On the way there (it was overnight flight) I'll give it 5 out of 5 and on the way back - it was a bit cold on the flight, it might be just me, however. The food also seemed better on the way to Turkey; on the way back I found myself hungry more often and the food was not as good (day flight). Excellent, will definitely fly again, just for the service and the experience!!"
Miinukset: "On the way back - it was a bit cold on the flight, it might be just me, however. On the way back I found myself hungry more often and the food was not as good (day flight)."

Plussat: "- the food was great! not the usual bad airplane quality, we felt we're eating at a restaurant"
Miinukset: "- Screen from Madrid to Istanbul wasn't working even though crew members restarted it several times"

Plussat: "The crew is excellent"
Miinukset: "The seats area are too small my knees hurt as they hit just the edge of the food tray, impossible flight with the seat other than straight as you will be disturbing a lot the other passengers, although unfortunately some people do not care about the confort of the others"

Plussat: "basically the entertainment was the only positive part of the experience and the mac and cheese was ok"
Miinukset: "The airline apparently switched us to an earlier flight however we had received NOT A SINGLE email telling us that our flight had been moved. We had continued to receive emails for our original flight which still existed. Have no idea why they would move us in the first place and not tell us. We had to go through the hassle of getting switched back to our earlier flight which took an additional hour of dealing with people. This mimics our experience flying from Dalaman to Istanbul when our flight was canceled and we received no notification. They told us it was too early to receive a notification (we were there 12 hours in advance). However, had we arrived within the suggested window and found out it was canceled we never would have been able to reschedule to a connecting flight that still got us to Madrid in time.When checking our bags, the clerk tried to tell us that a backpack and small purse were too big to count as personal items even though they had been fine on ALL of our previous flights. I pointed out that individuals in other lines had larger backpacks that were being counted and he finally acquiesced but with a lot of attitude. The plane was then an hour late. The sign for boarding continued to tell us it was on time up until 45 minutes AFTER we were supposed to have boarded when it finally updated and said 'delayed'. The crew stood around laughing and providing zero updates as we all worried about whether or not we would make our connecting flights. TERRIBLE EXPERIENCE OVERALL"

Plussat: "New plane. Excellent quality and quantity of food. Amenity pack, Nice entertainment selection. Good value for cost!"
Miinukset: "Wish it had a little more room, but I am a tall person. I do not believe any other airline provides more in economy, so really should not be a concern."

Plussat: "Great service, great stewardess, overall great experience!!!"
Miinukset: "Loved it all"

Plussat: "Everything was nice."
Miinukset: "Nothing to complain about."

Plussat: "The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!"

Miinukset: "The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange."

Plussat: "The crew were professional and courteous"
Miinukset: "Nothing, as it’s a short flight!"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Miinukset: "My headphones didn’t work"

Plussat: "reasonable leg room comfortable seat"
Miinukset: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"

Plussat: "Overall it was a great experience with Finnair, the plane was clean and spacious. The crew was very nice and helpful. The food and drinks were great as well"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Miinukset: "Seats were not very comfortable, although there was enough leg room"

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Miinukset: "Finnair had the worst leg room I've ever had in 50 years of traveling. It was so TIGHT that my knees were pressing up agains the seat in front of me the whole 8 hours of flight, even though I am only 5'7"! I felt really sorry for those passengers who were taller. Finnair also lost my checked in bag and delivered it 36 hours later without providing any compensation. Coming back the flight was delayed due to mechanical reasons, which caused a number of passengers miss connecting flights. This is one of the things that can happen to any airline, but only Finnair failed to provide an agent to take care of the passengers who missed their flights. So, after a 2 hour delay and 7 hours of traveling in the air, the stranded passengers had to find an agent in JFK who would rebook their flights. One of the worst traveling experiences. Will never travel Finnair again!"

Plussat: "Beautiful new modern aircraft & plenty of spare seats on the flight. Paid for Economy comfort & it was worth it."
Miinukset: "Did not like that you had to pay for drinks & snacks. For someone of Finnair’s standing, you would think they would include it."

Plussat: "The crew was very helpful and kind. The plane extremely comfortable"

Plussat: "Friendly attendants who made the flight very pleasant with their smiles and their service"
Miinukset: "Aging interior and seats of plane were not good at all."

Plussat: "Plenty of leg room, and I got an empty seat next to me! Food was served on time (an hour into the flight, and about two hours from the destination). The options were decent particularly the caserole in terms of portions. Plenty of overheard compartment space, even with a nearly full flight."
Miinukset: "The arm rest between seats doesn't raise to the full upright position, only one-half way. The TV needed to be reset by the purser due to it being stuck on kiddie mode. If you're a snacker, bring food."

Plussat: "I was very satisfied by the flights by Finnair - kind personnel, good food, on time flights."

Plussat: "I loved the colors of the flight.light blue and green. Gave a peaceful ambience. The flight attendants were very courteous and smiling. Especially the women flight attendants. The food was excellent. It was interesting that the flight from Helsinki to Chicago served a Indian style dinner comprising of lentils, rice and chickpeas. I liked that too, though I prefer the meditarranean fare. I liked the boarding as they were very strict about families with children and gave them priority before other passengers."
Miinukset: "I did not find too many indian films which I would have liked, especially in a flight because Indian movies are 3 hours long and help to pass the time quickly :). I would have liked more variety in the Hollywood movies as well. They mostly had much older films and hardly any of the new releases while Emirates flight had lot many more new releases and oscar winning movies. They served the Indian amul cheese which is not worthy of serving on a flight, and they could have served some better cheese."

Plussat: "Like that you served Finnish food! many choices of films to watch was great too!"

Plussat: "The employee at the checkin counter in Oslo set everything up for us regarding our wheelchair and walker. She was extremely helpful, knowledgeable and kind. She arranged for a pick up in Helsinki with the airport's crew. They helped us unload the plane and then had a personal accessible bus to take us from where we landed (outside of terminal) to the gate of our next departure. The crew were all extremely professional and efficient."
Miinukset: "The leg room is never enough on the long flights. The flight from Chicago to Helsinki at 10:00pm was not nearly as good as the flights from Oslo to Helsinki to Chicago. The crew was not as pleasant, the lights were not turned off until after 1:00 am and then turned on hours before the light "breakfast" was served."

Plussat: "The crew was friendly and helpful. There were multiple runs for drinks and the meal was delicious. The entertainment tablet offered good movies and tv shows."
Miinukset: "The lights where not lowered down to make it easy for people to rest and make it easier to fall sleep."

Plussat: "рейсы точно по расписанию, без задержек, персонал внимателный"
Miinukset: "заказала и оплатила билеты за 4 месяца до перелета, а получила место в самолпте на самом последнем ряду у туалета"

Plussat: "It was very quick"
Miinukset: "Nothing"

Miinukset: "Experience was totally let down by the airport; nothing to blame the aircraft staff though. Avoid Helsinki airport like the plague for stopovers: bad signage, woeful information how to get to the city efficiently in English. HORRIBLE experience when trying to get lost property: you got to PAY for your initial email or pay top dollar just for a stupid and aggravating phone call!!! The number of exclamation marks is not exaggerated here. You can't even ask if they even have the item in their possession. Rarely had such a bad experience at an airport, and I travel a lot for work. This alone makes me think thrice about EVER getting Finnair again. Same company that manages the airport, so I'm giving this flight a bad review."

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Miinukset: "Seats were too closely spaced. Like a coffin. Will probably not fly Finnair unless the price is next to nothing."

Plussat: "The option of having a direct flight between Helsinki and Miami. The plane was clean and the seats comfortable."
Miinukset: "The flight was 1 1/2 hrs late!!!! This seems to be a regular pattern from what I understand from others who have travelled the same itinerary. Not good if this becomes your reputation. The crew was not very attentive during good service. It was more of a routine / rush job rather than making sure that everybody was served and got what they needed ( had to ask for my dinner as my row was skipped and was never offered coffee before landing). The crew seemed rather young and inexperienced. The food was below average!!!! Especially the chicken patty before landing - seriously!!!!! Why not include a little bit of Finnish / Scandinavian cuisine to emphasize the Finnair brand!!! Entertainment was also below average. There needs to be more variety - especially for the TV selection, which had only 2 options!!! No music and no games?? Also, it would be nice to have access to a flight map. Too few accessible WCs"

Plussat: "Hyvä ja helppo lento"

Plussat: "Pieni kone mutta mukava"

Miinukset: "My suitcase was lost for 1,5 days."

Miinukset: "This flight was delayed 5 and a half hours and did not arrive into Chicago until almost midnight."

Plussat: "Slow boarding no order. Plus delayed flight for no reason"
Miinukset: "Nothing"

Plussat: "Headset did not work properly overall it was great"
Miinukset: "Headset receptacle did not work properly I could only hear in left ear"

Plussat: "Friendly and competent crew, on-time performance, clean and pleasantly appointed cabin, non-stop service always beats transfers!"
Miinukset: "Cramped seating (A330) for such a long (8.5 hrs) flight. U.S. catered food was mediocre at best."

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Plussat: "Spacious, on time and smooth"
Miinukset: "There were no vegetarian options and I was unsure where to select a meal preference. This means that I did not eat anything for the duration of the flight....."

Plussat: "Crew was fine"
Miinukset: "Our luggage never made it to Rome, our final destination. So now we have no change of clothes - for the next 2-3 DAYS."

Plussat: "Because of the delay taking off and refueling, they provisioned for an extra meal service. Choices were limited, but the food was decent. Crew was generally cordial and efficient. Even though there were only 13 empty seats, they made an effort to find us a place with an empty seat between us."
Miinukset: "We were stopped and grilled by AA personnel as if we were potential terrorists, even though we had TSA Pre-check clearly listed on our boarding cards. flight was 1 hr delayed boarding. Since the plane was a 747 and there were stronger than average headwinds, we had to stop in Bangot to refuel. Net result: 2 3/4 hr late arrival."

Plussat: "Nothing"
Miinukset: "Small plane incredibly cramped for8 hour flight"

Plussat: "The crew was very nice and helpful. It was a short flight and we didn't get a meal, so it is hard to judge."
Miinukset: "My seat was backwards and I was sitting facing the salon."

Plussat: "The new 777 airplanes were exceptional as well as the splendid airline crew!"

Miinukset: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Miinukset: "Entertainment system was not working on all seats"

Plussat: "More leg room"
Miinukset: "Space"

Plussat: "Nothing"
Miinukset: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Miinukset: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."

Plussat: "Crew was attentive. Timings were spot on."
Miinukset: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."

Miinukset: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Plussat: "The comfort of the flight snd kindness of the crew."
Miinukset: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Plussat: "Had decent room space seats comfortable"
Miinukset: "My luggage could have arrived for a start"

Plussat: "Crew great."

Plussat: "Crew was nice."
Miinukset: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."

Plussat: "On time, no hassle."

Miinukset: "There was no entertainment and the food could be better"

Miinukset: "Too much time spent at boarding. On luggage missing."

Plussat: "The crew was friendly and always came around with water."
Miinukset: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Plussat: "Intranet meant I could watch movies on my iPad"
Miinukset: "Seats are very uncomfortable"

Plussat: "Intranet wifi meant I could watch entertainment on my iPad"
Miinukset: "Seats are very uncomfortable"

Miinukset: "Thanks"

Miinukset: "The fligh Washington delay more than a hour"

Plussat: "Crew members"
Miinukset: "Up to 1 hour late and they leaved my baggage in Paris"

Plussat: "Didn’t like the sandwich offered"

Plussat: "The staff were very helpful and professional."
Miinukset: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Plussat: "Cheap ticket"
Miinukset: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."

Miinukset: "Na"

Plussat: "My seat"
Miinukset: "Crew"

Plussat: "The only thing that I like about the flight was that it was easy to boarding"
Miinukset: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."

Plussat: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Miinukset: "Nothing to complain about."

Plussat: "Great service and food."
Miinukset: "Tv screen is resolution is to low. Hard to see details."

Plussat: "Enjoyed my food, especially tasty for airplan fare!"
Miinukset: "Not enough leg room"

Plussat: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Miinukset: "Nothing to like"

Plussat: "I liked the food, the crew, the service"
Miinukset: "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"

Plussat: "The crew and flight was faultless"
Miinukset: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Plussat: "La entrada"
Miinukset: "El resto de cosas"

Plussat: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."

Plussat: "What’s not to like!"

Plussat: "The crew, the service, the food and beverages"
Miinukset: "The 3 hours delay"

Plussat: "Crew was nice and responsive"
Miinukset: "The overall experience is regular at best"

Plussat: "it was cancelled so they got me on the next flight on Turkish"

Miinukset: "My baggage was broken"

Plussat: "Friendly onboard staff"
Miinukset: "Treated like cattle while boarding unless your preferred member. Average food quality."

Miinukset: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"

Miinukset: "Business Passngers have to wait in the same bus to board the flight what is the point then...."

Miinukset: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."

Plussat: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Miinukset: "."

Plussat: "There was enough leg room"
Miinukset: "The food was not very nice and the aircraft was really cold."

Plussat: "Nothing"
Miinukset: "Everything. AF changed seats without authorization or notification, separating a mother from her 3 year old daughter. Their entire attitude was "nothing to be done, now board plane and leave" no compensation was offered, nothing done to remedy their mistake or rude behavior and treatment"

Plussat: "Cheap aircraft, not even headsets"
Miinukset: "Dirty aircraft, I expect more when I pay a lot"

Miinukset: "Too crowded"

Miinukset: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."

Plussat: "movies were great, watched a lot of them food, while nothing to write home about, was at least tasty and not inedible the staff was great, friendly, welcoming, hard working loved that we could have wine and snacks"
Miinukset: "we had paid for the exit row and had a luxurious amount of room. But when we tried to sleep, our fellow passengers came and stood at our feet and talked so loudly that we could not possibly sleep. They stayed there for more than an hour. Would have loved for the staff to maybe ask them to tone it down, if not move."

Plussat: "Crew!"
Miinukset: "Seat spaces are so small for long flights. London Helsinki on the back seat was a torture."

Plussat: "good noise cancellation"

Plussat: "It was OK experience. Nothing special."
Miinukset: "I was overcharged for luggage. Was not given the chance to pay when checking in online so was charged top rate for 1 piece of hold luggage at the check in desk. A flight that was a reasonable cost became expensive."

Plussat: "Fast boarding, early arrival"
Miinukset: "If I weren't super hungover"

Plussat: "All flights were on time. Boarding was well organized."
Miinukset: "Seats seem more cramped than comparable airlines. Food quality was poor. For one meal they didn't honor my special meal request (they did for the other meal, so they got the request). Flight attendants didn't check back in comfort of passengers."

Plussat: "Seats and crew great boarding was a nightmare"
Miinukset: "Better boarding patrol"

Plussat: "Food fine. Entertainment choices fine. More leg room than American."
Miinukset: "Departed over an hour late. Preferential treatment given to a family member of flight crew. Also, kind of stingy with water."

Plussat: "Helpful and Friendly Crew. Did their best to help during the delay. Able to take hand baggage on board (unlike our kid journey when forced to check it in at the gate)"
Miinukset: "Sat on plane for an hour waiting to depart, so delayed landing. The BA feel is no different to budget airlines now."

Plussat: "Crew were helpful. Food was OK. I had Hindu meal and it was hot and tasty but salty."
Miinukset: "Seats could have been more comfortable. I am not a tall person so seat spacing was not an issue, but for any one more than 5'8'' tall, seat spacing may be uncomfortable."

Miinukset: "Nothing different from budget airlines nowadays apart from high price of flight, which is what it is all about really. Felt like a Ryanair flight for 4 or 5 times the price. Could have been SOMETHING complimentary to justify price."

Plussat: "Although a late take off we managed to arrive 3 minutes early!"
Miinukset: "Nothing, keep up the good service!"

Plussat: "Crew and airline was fine"
Miinukset: "Due to the way the flights were booked, even though I flew on the same airline on both legs of my trip they were two separate bookings causing me to wait in line for two hours in Heathrow to get my bags and check back in. I will probably never use kayak / kiwi.com again."

Miinukset: "The food service was terrible I was in row 20 and they ran out of all sandwiches and coffee!!!!! I thought flying BACK would be superior to EasyJet who I normally fly with but quite frankly your service is not nearly as good"

Miinukset: "The flight was 45 minutes late leaving. My connection in Madrid was closing when I arrived. My luggage was not transferred due to this. I almost missed my plane. I am still waiting on my luggage to come to me. I only left Madrid yesterday so hopefully I will get my suitcase today"

Miinukset: "Knees pressed up against the chair in front. Being tall means an uncomfortable ride. I was not paying £29 for an emergency seat."

Miinukset: "I missed my flight,as there were 3 traffic accident on the way to Airport,I was late by 10 Minutes,Will never travel by Air India-a useless airline"

Plussat: "I like that we were on time for departure"
Miinukset: "The speed boarding it was confusing,no one was there in the que until they called you to board then People starting to come up from the que that was already there. Speedy boarding should be exactly that."

Plussat: "We arrived 20 early in AMS and departed LHR 5 min behind schedule"

Plussat: "On time depature"
Miinukset: "Little amount of snacks available Small quantity of food for the meal"

Plussat: "Great personal service from the stewardesses. Excellent food. Plenty of drinks! Even good olive oil."

Plussat: "Everything"
Miinukset: "N/A"

Plussat: "Everything ran quite smoothly."
Miinukset: "Not much to dislike. The flight was short. Perhaps that the seats need to be a bit more comfortable."

Plussat: "Spacious seats"
Miinukset: "Very hot airplane before take off"

Miinukset: "Couple of flight attendants had a terrible attitude."

Plussat: "The plane was updated. But did not have outlets on coach for charging a laptop. It did have USB ports and a lot of movies and entertainment. Also had good food."
Miinukset: "No charging outlets in economy class."

Plussat: "We didn't crash."
Miinukset: "Flight attendants repeatedly increased the amount of alcohol given to drunk passengers while those passengers spilled food and drinks on me and could not keep their bodies out of my personal space."

Miinukset: "I am 6.4 and don’t especially find bulk head seats very comfortable."

Plussat: "Plane had to be de-iced which delayed departure time and then wait for landing slot."
Miinukset: "Heathrow need to build more capacity to reduce emissions and delays."

Plussat: "Nice new plane. Spacey."
Miinukset: "Ba.com app is flaky. Looks like s/w not tested properly"

Miinukset: "The online check in didn't work. At the airport at check-in I had to wait 15 min to get a boarding pass and a seat allocated as there weren't any available as the company oversells tickets.. that's what they said to me at check in.. When boarding I was told that I needed to check-in my cabinet bag because of the crowded flight, the lady just put a label on the handle of my trolley and said to leave the bag down on my way to the plane.. Thing which of course didn't do... very bad service.. I'll keep traveling with easyJet and reconsider British airways only for a super cheap flight."

Plussat: "On time, fast baggage return. Dinner (herbed chicken) was very tasty. Generous drinks"
Miinukset: "Pre-arrival snack was just chips or candy bars, after a 7+ hour flight."

Plussat: "Flight staff were very polite and efficient. My seat (economy) was made to be more comfortable with a pillow, a blanket, and earbuds for in-flight entertainment. Enjoyed that I could watch movies and TV for free."
Miinukset: "The food smelled great but neither in-flight meal accommodated allergens- would like to see a gluten free choice. In-flight entertainment included games, on their touch screens, on the head rests. Whoever thought that was a good idea clearly did not test out the product. I’d rather spend a long flight without my rear-seated neighbor jabbing my headrest."

Plussat: "Crew was courteous. Seats were comfortable, but tight. Meal was tasty and the entertainment was great."
Miinukset: "Boarding is totally chaotic. Once priority boarding is done it is every man for themselves. Most airlines give you a boarding number and that cuts down on the pushing and shoving."

Plussat: "Nothing"
Miinukset: "Seats are ver very bad no good food no good Sevres"

Plussat: "Fold-down head rests"
Miinukset: "No tuck box"

Plussat: "First international flight. Did not know you are treated so well."
Miinukset: "That i am not able to sleep pn night flights. Not a problem of the airlines.Gail"

Plussat: "Great flight, nice and short. Great crew, very helpful"
Miinukset: "No entertainment on the flight and the seats were much smaller that I expected."

Plussat: "Actual room in coach"
Miinukset: "Corination chicken"

Miinukset: "Food are discasting"

Plussat: "There really wasn't much to like for yet another terrible BS flight situation."
Miinukset: "Late boarding. Taxied out. Held is on runway for 2 hrs and taxied back in. Made us wait in terminal for 3 hours before boarding a seprrste plane. Arrived in nyc 130am instead of 8pm. No apologies from ba. As usual."

Plussat: "The boarding was very good and the crew was very nice"
Miinukset: "There certainly should have been a snack on this longer flight"

Plussat: "Seats comfortable. Strange to have window seat w no window tho. Flight crew very nice."
Miinukset: "Leaving Jeddah airport was bit chaotic and delayed our flight. Food not very good on flight."

Plussat: "What you expect on commuter hop, no problems."
Miinukset: "No complaints"

Plussat: "Flight was fine but even allowing over 2 hours, almost didn't make it to board on time"

Miinukset: "Food was ok"

Plussat: "Flight left on time and arrived 20 minutes early."
Miinukset: "N/A"

Plussat: "The flight was on time and boarded efficiently."
Miinukset: "I don't understand why we couldn't get free water on the flight."

Plussat: "My flight going to the UK was rough, but the flight home was as solid as being on the ground. This is my third round trip with BA and while the trip home last year I experienced poor customer service from the flight attendant assigned to our side of the plane, both my inbound and home bound flight crews, this time were exemplary. Very kind and caring. The pasta was very good."
Miinukset: "The single Halloween size kit-kat bar that we were given as a snack. Was so small that I naturally believed that we could take more than one. I was politely told that the singe 3.5inch twin wafers were all that we were allowed per person. We have a candy jar, in our office and with the extra supply in the supply closet, we would have been able to give everyone at least two. So, my recommendation is if you are flying transatlantic, to stock up at Heathrow for extra food. Also, the seats were very very small. I was lucky and the plane was not sold out, so both flights my seat mate and myself were able to put a seat between each other. I found myself reasoning that for the price of the flight I was paying for transport to England not for comfort."

Plussat: "Liked the efficient way a very drunk man was dealt with- he was however obviously very drunk (coud hardly stand) and gained access to his seat before a fellow passenger drew attention to his condition with the cabin staff. He was not allowed to travel."
Miinukset: "Limited amount of food available"

Miinukset: "My flight was cancelled because I missed the first half of a round-trip flight, even though I phoned several times to explain that I still wanted to use the return trip. This practice seems almost criminal. I paid for the flight, I should have been able to use it."

Plussat: "Premium seats and service make flying so much more comfortable."
Miinukset: "Boarding and leaving on time."

Plussat: "Price Staff"
Miinukset: "More food choices (vegetarian)"

Plussat: "Nothing"
Miinukset: "If I was allowed onto my flight. My previous flight on AirEuropa was overbooked, I didn’t get a seat, and they put me on the next flight out. With the delay I didn’t get to the check in window till approximately 55 minutes before departure. Norwegian wouldn’t even let me check in. They said boarding had already stopped and the flight was closed. Sent me to the sales rep where I was told my only option was to switch to the same flight the following day, but that would cost me an additional 630€. I ended up stuck in Barcelona overnight and found a cheaper flight home with British Airways/American Airlines."

Plussat: "The last time I purchased a flight with them it was canceled. No previous notice . No solution . They wouldn't even answer the phone ."

Plussat: "We landed safely."
Miinukset: "The operating flight was changed and our seat were downgraded. Given that it was a birthday trip i wanted my fiancée to be as comfortable as possible. Instead she was stuck in a middle seat between two crying babies with no outlets to to charge our phones for entertainment. Additionally I was notified that I cannot be refunded until after the flight has landed. So technically Norwegian still has my money and I paid top dollar for a less than average experience. Unacceptable."

Plussat: "Not much"
Miinukset: "Norwegian used an extremely old Wamos A320 aircraft instead of one of their own 787s. The seats were not only uncomfortable, but also so tightly arranged that my knees touched the back of the front seat, and I am an average 6 feet tall. Inflight entertainment options were available only through the Wamos app, which could not be downloaded on the plane (and Norwegian had not mentioned during check in). Unless for people with pre-ordered food, it was not possible to buy even water until about 3 1/2 hours into the flight. The flight to BCN on a Norwegian plane was okay, but the prospect of another such return experience makes it very questionable to book this airline again."

Plussat: "New Boeing 787. Nice aircraft"
Miinukset: "Norwegian Air operated its international flight like a budget airline. I have never been on a flight where no food or drink was even offered. We had to ask for water 4 times before one of the attendants brought over half a glass. We ended up buying food and drinks since no meals were served the entire way. It is very dangerous to limit the amount of water patrons drink on the flight. Nothing else was provided. Headphones, blanket, pillow were all extra. Lastly, they do not allow online check in for travelers from the USA. As a result, we were forced to pay 80 euro for each checked bag at the counter!!! We will never fly or recommend Norwegian Air ever again."

Plussat: "The captain was really nice when talking over the speaker."
Miinukset: "The food isn't free and there are no snacks given out."

Miinukset: "Paid for priority boarding but was pulled out of line and did not get priority."

Plussat: "The crew was polite and attentive. I flew in the premium cabin and found the seat very comfortable."
Miinukset: "The check in lines were disorganized and extremely busy. The flight was called to board an hour and a half before departure. However, boarding didn't begin for over an hour. Due to that, I wasn't able to use the lounge, which I had paid to use."

Plussat: "In flight entertainment"
Miinukset: "Insufficient staff to check people in. Over 1 hour delay; no updates were made to the flight boards on the airport. No complementary food or water was provided on this 9.5 hour flight. Landing was bumpy and nerve-wracking."

Plussat: "Nothing was well done."
Miinukset: "Staff had no clue what they were doing at the gate. They got into arguments amongst themselves and told people to stand in the wrong lines. 8! people were given standby, because they overbooked the flight that much. They let my luggage in Barcelona. I won't get it for another 2 days! Never flying a"

Miinukset: "They don’t even give you free water. Even when you’re sitting on the tarmac in 90 degree weather for an hour."

Plussat: "Seating was very comfortable. Very spacious for economy."
Miinukset: "No complimentary food or drink on a transatlantic flight is unacceptable. Was not told ahead of time that food had to be pre-purchased. Charging even for water is ridiculous."

Plussat: "The crew was very attentive. The food was good. The pilot did not speed."
Miinukset: "Online check-in availability in Newark. We were in line for 2+ hours."

Plussat: "They were friendly and excellent plane"

Miinukset: "Despite booking premium well in advanced we were never able to choose seats and we got split up and they were not able to seat us together at the gate."

Miinukset: "Iin at newark was terrible. They apparently have no assigned checkin area for the airline. A line with hundreds of people played follow the leader through Newark Airport. On way back in Barcelona not nearly enough seats in the . waiting area or nearby. There was huge line because of this."

Plussat: "Service was fine but nothing stood out in particular. We liked the newer Dreamliner."
Miinukset: "Seat (economy) not comfortable. Less room that most other aircrafts in the same class. Seats seemed narrow. With all the extra charges, I would not consider Norwegian to be a ‘budget’ or low cost airline. In the end we paid the same, if not more, for a comparable ‘non-low cost’ airline."

Plussat: "Pilot was good, Dreamliner comfy and the flight was smooth despite some bad weather. But the flight attendants on this airline are terrible. A flight attendant dropped something in a passenger's lap not once, but twice. Seemed annoyed when I asked the for things. Horrible you charge for water, also"

Plussat: "As expected for a budget flight."
Miinukset: "I feel that water should be offered free of charge to all passengers, particularly for a 12 hour flight."

Plussat: "Rainbow landing lights"
Miinukset: "Give people water at the very least. It's hard to bring your own because of security checks"

Miinukset: "The breakfast was not anything usual for your US travelers. Perhaps a choice or option should be offered."

Plussat: "Comfortable seat with adequate legroom, cleanliness, good entertainment choices, affordable fares."
Miinukset: "Complementary water, coffee or tea"

Miinukset: "All snacks had to be paid for, there was no complimentary food on an 11 hour trans-atlantic flight."

Plussat: "Nothing"
Miinukset: "I was forced to pay $93 for a carryon that I used with Norwegian 2 weeks before."

Miinukset: "I missed this flight because my connecting flight was delayed. When I reached this airport the gates were closed and they would not assist me. I had to go through kiwi which was VERY difficult in a foreign country. Kiwi did not reply quickly or helpfully to any request for assistance through the app."

Miinukset: "No drinks or food with our tickets. I didn’t know it was a different package."

Plussat: "Nothing"
Miinukset: "I had a long flight from LAX-Los to Barcelona and it was very uncomfortable, crew needs to be trained to service passengers. Your airplane was dirty, trash between seats. My husband had bug bites on his feet. I ordered a sandwich from online monitor and received a very different sandwich, when I asked flight attendant he said, the picture its just an illusion. Very unprofessional and misleading information to passengers."

Plussat: "Good value. Mostly new planes."
Miinukset: "For being new planes, they're already a bit dirty and run down."

Plussat: "I picked my seat out nd this time Norwegian kept layout of plane with what I paid for (they rarely do and often change place configuration without compensating for the change)"
Miinukset: "No a/c in airport terminal or plane. People were sweaty and it was disgusting. No announcements at all while waiting in airport to board plane which was delayed over an hour. Instead the staff was literally grabbing customers and pushing them into lines....I wasn't touched but I was watching and it was amazing that they could get away with what they did. Never handed out customs cards which led to excessive delays in customs. The Customs agents were actually bad mouthing the airline for their poor service."

Plussat: "Premium Flex is well worth the money. Think of it as above economy but below business class. Food was above average on our return flight. Staff were very responsive bringing ordered food and drink items."

Plussat: "Nothing"
Miinukset: "Very unfriendly staff going to destination and return flight...will NEVER fly with Norwegian again!!"

Plussat: "Horrible service, unexplained delays, too many babies, tiny uncomfortable seats, bad air"
Miinukset: "Horrible service, unexplained delays, too many babies, tiny uncomfortable seats, bad air"

Plussat: "Choice of own menu needs"
Miinukset: "Very dirty- food remnants between seats and on floors from a previous flight Bathrooms needed cleaning"

Plussat: "on time, friendly staff, no frills, great entertainment selection, liked that there was no cart coming up and down the isles, and you ordered what you wanted."
Miinukset: "wish the on board baggage wasn't so stingy."

Plussat: "Modern Boeing, seats are comfortable enough, good selectiom of movies and tv shows and the snacl bar service was on point."
Miinukset: "A little delayed before boarding. We took off 25 minutes late (1sr flight) and 50 minutes (1nd flighr) But it seemed it was because of paperwork."

Plussat: "Everything, slept most of the flight"
Miinukset: "Nothing to complain"

Plussat: "The Dreamliner is a great plane and it's as comfortable as you can expect from an Economy flight. Entertainment options are limited but sufficient. Check-in and boarding are very efficient. Overall, flying Norwegian is a good experience."
Miinukset: "- Dehydration: In a 12 hour flight, there wasn't any single drink offered outside of the meal ones. Seriously, 12 hours without bringing water to people? It's great to have higher air quality for better jet lag, but water is prime in that regard. It seems to be a recurring pattern in this flight, no water service. Of course, you can just go and walk up to them and ask for water, but chances are you will get frown at for the annoyance. - Upset staff: Another passenger was seating on my seat when I boarded and asked me to swap places so that he wouldn't have to move. I agreed, and I notified the flight attendants of the change so they knew where to take the meals. I thought I was being nice to them, but I still got rolling eyes and lost stares whenever they came for meal service and they had to revisit the situation. I don't get it."

Plussat: "Nice plane and nice staff."
Miinukset: "On board everything costs money."

Plussat: "Please return my money."
Miinukset: "Please return my money."

Miinukset: "My cousin was not allowed to board because her passport was about to expire in less than 3 months and Norwegian did not refund her ticket or offer her a credit of any sort or schedule her for the next flight out after her passport issue was taken care of. She lost her whole ticket fare and I was forced to travel alone. No customer service no consideration - nothing. Will never fly Norwegian again."

Plussat: "It was very good experience. 0 complaints from me."
Miinukset: "Everything went well."

Plussat: "The crew was nice."
Miinukset: "I tried extending my trip the night before my flight but customer service kept saying their system was down and their site wasn't working properly. I bought a Flex ticket for the exact reason of being able to adjust my schedule if needed. I decided to try to extend my trip at the airport and had the same issue. It's very disappointing that I paid extra and had zero help from their team. The new flight date would have been the same price too. On the flight, I didn't get served the dinner since they couldn't find my Flex information but it somehow got corrected later. I had a decent experience with Norwegian Air a few years ago but this time it was a mess on all three flights. I wouldn't recommend."

Plussat: "The window technology"
Miinukset: "Not enough free water available"

Plussat: "The had a good selection of movies and the seats were very comfortable."
Miinukset: "During the flight the aircraft was really cold."

Plussat: "I have liked Norwegian ever since I first flew with them. So my meal was something I ordered and looked forward too on a long 8.5 hour flight. I actually tell everyone that it is my favorite airline"
Miinukset: "Even though I paid the fifty pounds for extra bag and "nice and tasty" food they didn't bring it as they said it was not on my ticket. When I asked where my food was, long after everyone had been fed, they brought me what was left over. A spaghetti and chicken which was warm and not "tasty" and I do not normally eat chicken. It was the only thing left. For the breakfast snack they also forget me until I asked again. The the "nice and tasty" meal was very sad and disappointing. And when I have travelled with Norwegian before the meal and entertainment were excellent. Also when I arrived in Barcelona "transit" to Newark there was no one advising up where to go! They dropped us en mass at the immigration which was huge and packed with long, long lines. When I asked people in uniform where transit was they told me I had to go through immigration! An hour later when I went to the immigration booth, the officer took me directly upstairs to another security check and then I was told to wait in an area and my flight would be called. Nothing. And when I went to the flight they said my bags were unloaded! All the Norwegian offices and checkin were closed for the night. My phone would not work there and finally I found wifi and called Norwegian in London, They gave me numbers and company names to call. But there no one to be found or connected to. At seven o'clock the next morning when Norwegian opened I was able to be put on the next flight on Sunday, two days later. A terrible transit like I have never experienced before."

Miinukset: "Wasn’t expecting to fly for 8hrs across the Atlantic in the same kind of plane usually expected for the short flights between European countries. A last minute plane change to a non-Norwegian aircraft had me scrambling to re-reserve pre-selected seats (the change moved our reserved seats to a less than ideal location), which had to be done through customer service because the Norwegian site wouldn’t let me make the change. What seemed like a 30+ yr old aircraft, no in-flight entertainment, broken seat backs, and an ornery flight attendant - I guess I get what I paid for..."

Plussat: "Everything"

Miinukset: "Seats are too small and uncomfortable. Food was stale and I was not given an option because they ran out of the beef by the time they got to my seat."