Etsi halvat lennot välille Geneve - Helsinki

Plussat: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Miinukset: Not being to help on the ground in Copenhagen with delta issues

Plussat: Reasonable space in economy class seats

Miinukset: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Plussat: Crew was nice and pleasant

Miinukset: Flight very late

Plussat: The crew was pleasant

Miinukset: Baggage checkin & flight boarding was slow & disorganized.

Miinukset: Flight got delayed 30 minutes

Plussat: Seat was comfy and spacious for economy class

Miinukset: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Miinukset: Travelled business class and was ace experience

Plussat: Onboard crew were nice and polite. Flight was on time (a rarity).

Miinukset: The boarding crew was rude and unpleasant, the plane was boiling hot.

Plussat: the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

Miinukset: the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

Plussat: Small compliment from Air France was lovely and unexpected

Miinukset: flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again

Miinukset: no food or water in economy - for a 5 hour flight.

Plussat: Pilot kept us informed throughout the flight.

Miinukset: Onboard services.

Plussat: Very Organised and punctual

Miinukset: Delayed flight made me miss my connection and spend a night in Frankfurt. Take off time, bag didn’t come out as priority, waited over 25 minutes.

Miinukset: Flight delayed and I missed connection

Miinukset: Not being 1 hour late

Plussat: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.

Miinukset: Food quality was not so good.

Plussat: Fantastic gate agents!

Miinukset: The food was terrible.

Plussat: Crew helpful. Food good.

Miinukset: Better range of movies please

Plussat: nothing was good

Miinukset: Very rude and I think they are a group of racists.

Miinukset: There was a very loud group teenagers/young adults that kept getting up visiting each other and hitting on other customers seats. After 7 hours of the crew nor anyone else saying anything to them I called the crew & asked them to have them quiet down and sit down. The staff should’ve handled better

Plussat: Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave.

Miinukset: The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane.

Plussat: The seating arrangements and baggage drop off were excellent, staff at check ins both sides were so helpful, especially at Heathrow airport, the young Asian man couldn't do enough for us, well pleased.

Miinukset: Unfortunately we experienced a drop in standards when on board the first return flight , my daughter is autistic and would only have vegetarian meals, I made sure I requested this online well in advance, when I asked for vegetarian meal the flight attenda abruptly said that's all we have.

Plussat: Onboard crew were nice and polite. Flight was on time (a rarity).

Miinukset: The boarding crew was rude and unpleasant, the plane was boiling hot.

Plussat: Friendly crew

Miinukset: Can’t think of anything

Plussat: Yes

Miinukset: Everything was good

Miinukset: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Miinukset: Over 2 hours late, and this flight has been late 6 of the last 7 days

Plussat: Nothing

Miinukset: Everything

Plussat: nothing was good

Miinukset: Very rude and I think they are a group of racists.

Plussat: A very quick flight, but the crew was quite friendly!

Miinukset: I would have liked for there to have been a gluten-free snack available.

Plussat: Excellent crew, good food & movie selection.

Miinukset: Everything was OK

Miinukset: Fix the damn KIOSKS at Vienna!

Plussat: Reasonable space in economy class seats

Miinukset: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Plussat: the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

Miinukset: the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

Miinukset: Announcement At the airport and the plane needs speak English more clearly. Thanks!

Plussat: Tallin airport is beautiful

Miinukset: Lost luggage and indifferent assistance.

Plussat: Simple no frills airline

Plussat: Crew were great

Miinukset: Refreshments

Plussat: The aircraft

Miinukset: No overbooking next time!

Plussat: Reasonable space in economy class seats

Miinukset: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Plussat: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.

Miinukset: Food quality was not so good.

Miinukset: Did not fly to D.C. (or with Lufthansa at all) as that flight left before our first flight arrived. We had to wait 3 hours in the customer service line before we were told we could not fly out until the next day, which caused me to miss work (even though I gave an entire day as a buffer).

Plussat: Fabulous service

Miinukset: Not a thing

Miinukset: Flight delayed and I missed connection

Plussat: Reliable airline.

Miinukset: Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better.

Plussat: If water was free it would be better. Other than that everything was fine

Miinukset: .

Plussat: everything was good enough

Miinukset: I would like a meal and drinks on the board

Plussat: New planes

Miinukset: I wasn’t asked to prepay luggage & it cost me double. That makes me very annoyed.

Miinukset: Announcement At the airport and the plane needs speak English more clearly. Thanks!

Miinukset: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Plussat: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Miinukset: A queuing system would be better-it was a bit disorganised at Amsterdam!

Plussat: Crew was great, very responsive and hospitable!

Miinukset: more lunch choices, especially choices without dairy products.

Plussat: Boarding was quick and flight was calm

Miinukset: The coffe and breakfast.

Plussat: The seating arrangements and baggage drop off were excellent, staff at check ins both sides were so helpful, especially at Heathrow airport, the young Asian man couldn't do enough for us, well pleased.

Miinukset: Unfortunately we experienced a drop in standards when on board the first return flight , my daughter is autistic and would only have vegetarian meals, I made sure I requested this online well in advance, when I asked for vegetarian meal the flight attenda abruptly said that's all we have.

Plussat: Pilot kept us informed throughout the flight.

Miinukset: Onboard services.

Plussat: Food and crew were good

Miinukset: The seats recline back so far that it really intrudes into the space of the person behind you. At one point the guy in front of me reclined back so far and fast it slammed my eReader and spilled my coffee. Also the touch screen media app does not work well on Lufthansa.

Miinukset: Flight delayed and I missed connection