Etsi halvat lennot reitille Hannoverista $[7232-Helsinkiin

My mother asked for a cup of water and a flight attendant told her she forgot to say please. Extremely unprofessional. The crew was not patient or responsive. Not happy with their service.

~30 infants and small children crying and screaming for the entire duration of a 10 hour flight.

My dream is to have little bit more comfortable seating. Seats are too hard. My travel involved three flights so I could definitely feel it. Food on the plane is a another one. On the flight from Toronto to Vienna the potato salad could be completely skipped (not so good). Instead I would add some fruit or other salad. Brownie in a plastic wrapping was not so easy to open.,There were lots of seniors and I noticed that they struggle little bit. Otherwise crew was friendly. Thanks so much for all the hard work!

If they don’t have attitude

Extremely efficient

Boarding was unorganized with no clear line.

I should've been inform it wasn't Lufthansa but United Airlines.

The flight was half an hour late, which is the new normal in Europe. Friendly crew.

Food was the most mediocre I have experienced on a transatlantic flight. Crew and staff were superb. Comfort was OK. For the first time ever, my luggage was misplaced between Lufthansa change of flight number and a replacement United flight.

I’ve never in my life been on an international flight that didn’t serve at least a free drink, but there should have been a drink and a snack on an international flight. Also this flight had a 2 hour delay, so we didn’t know we would be going so long without any liquids for our baby and young children. The cabin crew was also very rude.

My bag was delayed as of now by one day, maybe more. Besides, the flight was delayed by one and a half hours.

Just the reality of the current state of air travel. Seats are simply uncomfortable and cramped, there is little service anymore, and the flight was, of course, late.

One flight attendant was amazing, 1st class although she wasn't even in business class. Somehow felt others were tired or mind somewhere else, so not really good service. Choice of food was basic, but good choice of drinks. Plane was comfortable and I think pilot was a woman, which is a nice change. Excellent that there are dividers in the middle seat in business class. Corona restriction rules, like mask wearing rules is extremely wise. Other airlines removed it, but I like better your choice better. Feels safer.

When I arrived at the airport I checked my bags in and they gave me piece of paper and told me to wait and someone will come get me with the wheelchair. I am 84 and this was set up when I purchased my ticket. My flight was at 4 . I have waited an hour for someone to show up after 3pm . After that I was told I won’t be able to board the plane because it’s too late. What a mess! My bags were taken! I ended up taking a another flight few hours later . When I arrived at my destination I found out my bags are missing. Again! I am 84 all my bags were checked in . I am not able to carry heavy items . I don’t have my belongings, my medication! This is was horrible , horrible service . Not only flying somewhere it’s stressful as it is these days and then this! My flight was over 10 h plus all the time I spent at the airport that was freezing cold ! Again I am 84! This was a nightmare. Thank you Lufthansa for making my trip hard to forget.

Long delay, minimal crew engagement but comfy plane.

Last minute change of aircraft from Amsterdam to Mexico City made our seats different and not as comfy as on the 787-900 planned. Crew was a little bit snippy and not as friendly as I expected on Aeromexico. KLM crews are fantastic! KLM food is not so much for their short-haul flights serving these salad vegan boxes.

Easiness

Better food more confortable seats.

KLM is never consistent with services. Sometimes you get lucky with great comfort and other times you are forced to squeeze in a box for a seat. The food is always subpar and they have become so unfriendly when you need help. But hey, they are always on time and they have good connections.

Delta operated. Missed connecting flight due to single late crew member in dfw. 1.5 h late. Missed work and incurred costs of over $800. Delta failed to hold connecting flight(s) at gate and it actually left EARLY. Fail. Never again.

Almost the only airline that offers free coffee and bread even in short 1 hour flights

Kiire oli nousuun mut kerettiin ksikki hyvin

Kaikki oli perus hyvää

Nice steady flight, on time, enjoyed the complementary snack and drink. Good work KLM

They canceled our flights but the flight went on anyway.

Just Wonderful

NO COMPLAINTS!!

We booked through Kayak and ended up with tickets from a 3rd party named Chatdeal. They never notified us of a flight timechange of flight leaving 5 hours earlier. That time change happened months before from what I found out and we obviously never made it on the plane. They were not able to book us the following day because they" hadnt heard back from the airlines". At this time I have been waiting over 2 weeks to get any update about a refund or a rebooking despite reaching out both by phone and chat. From my point of view they are scamming people until I see that refund for a mistake that they made and it resulted in me not being able to see my mother who is dying. Any reach out from Kayak to hold them accountable would be appreciated.

The crew was amazing and we would go out of our way to fly SAS again

I was bumped to this flight because SAS canceled the direct flight from Copenhagen then the flight was delayed for an hour because of the new Covid forms and the slow processing from the staff Flight comfort and service was good

Seating was run down.. needs lots of improvements..

Wrong advice was given by AF counter for the boarding by asking me to exit airport and then enter again , otherwise was ok .

They just let people fly without properly using the required mask