Etsi halvat lennot reitille Helsingistä $[8375-Bordeaux’hon

Miinukset: "Awesome"

Plussat: "Crew was nice, seats were comfortable"
Miinukset: "I enjoyed the flight"

Plussat: "Great crew, confortable seats, free complimentary internet service"
Miinukset: "Even though the same plane was used, the Cuban authorities asked passengers bound to Caracas to deboard the plane, pass to transit, to have us waiting an hour to re board. Boarding was a complete chaos. We were not handed headsets, so could not listen to inflight entertainment. Food was not good"

Miinukset: "Nice and smooth journey"

Miinukset: "The online check in wasn’t possible so I wasn’t able to choose my seat."

Plussat: "The crew was so friendly and very good"
Miinukset: "Arrived at istanbul airport (Atatürk) at 7am , transit 14 hours, then next flight at 9 pm , I asked tukish airline information if i can get hotel, thay answer in politely way thay cannot provide me a hotel room I flight too many times with another airways whenever i have more than 8 hours thay provide me a hotel"

Plussat: "Overall good experience"
Miinukset: "Bathrooms were already dirty upon boarding"

Plussat: "I like that the FAs gave us all the things needed for a comfortable flight...thanks."
Miinukset: "Flight from Copanhagen to Istanbul was delayed for an hour...computer malfunction was the reason. I was a little bit stressed because I had a connecting flight to Manila, was afraid i wouldn't make it. And also, no gate assignment yet for Istanbul to Manila. Since it was my first time to travel via Turkish Airline, not familiar with Istanbul airport."

Plussat: "I liked the plane and the price."
Miinukset: "Boarding was crowded, hot, and disorganized in IST."

Miinukset: "While seated in the plane we saw our second suit case. We called the stewerd and advised him of our observation and he promised to check with his supervisors; he came back and confirmed that all is under control. Arrived Bordeaux and the luggage didn’t. It took two days to get the suitcase and it took hours of follow up and the airport agent kept giving false excuses. At the end we drove to the airport and picked it up ourselves. Of course at the airport we listened to more trash."

Plussat: "The crew was very nice"
Miinukset: "The seats are so small, no leg room at all. I'm 5'7 so I'm not that tall but my knees were very close to the seat in front of me. The mans sitting next to me had broad shoulders so during the entire flight he was on my seat. Which I didn't mind because I know he could not help it since the seats were so narrow. I would never fly Turkish airlines international again and would tell people not to as well."

Plussat: "Comfortable, on time and as always good service from Turkish Airlines"

Plussat: "Nice snack"
Miinukset: "No real boarding procedure followed, perhaps they do this with “certain” destinations they believe are not worth it. When asked why they didnt properly board us, or actually mae people sot on their assigned seats, they shoved me aside. Pretty rude (and im an elite plus traveler with them). I will avoid TKY from now on."

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "Crew was very helpful!"

Plussat: "They offer 3 meals"

Plussat: "Super staff"
Miinukset: "Bad WiFi connection"

Plussat: "Low engine noise and vibrations. Temperatures were comfortable"

Miinukset: "I like everything"

Plussat: "Friendly staff good food. Good selection of movies."
Miinukset: "Might just be a cultural thing but the boarding was a clusterfuck. Not really any order compared to flying out. Everyone just kind of lined up without any regard to the boarding groups."

Plussat: "Did a very good job of efficiently, securely dealing with US requirement of no laptops, no tablets allowed on flights from Middle East."

Plussat: "Ozan was a perfect attendant. Always asked us how we were and helped us when we needed anything."

Miinukset: "Internet"

Plussat: "Fantastic airline crew, actually good food and plenty of beverages offered, really nice complimentary amenities like pillow, blanket and toiletries bag."

Plussat: "The flight and crew were fine. The food and drinks are free, which I wish some US carriers would take note of and adopt."
Miinukset: "New US regulations requiring tablets and laptops to be stored in checked baggage were not relayed to me. I booked the trip in February and the new regulations went into effect in March, but I was never notified. When we got to Istanbul from Brussels and made our way to the gate, we had to go through a security checkpoint where I was informed that my tablets would be confiscated and given back to me once we landed. They had a claim area set up next to our baggage claim turn-style to get tablets and laptops back, but it took us 30 mintues to get our tablets (only 5 mintues to get our baggage). Again, I realize they're only doing their jobs and this regulation is new, but the system they put in place for it and their total lack of communication for customers who had already booked trips was awful. Also, at the checkpoint I was told my tablets would be confiscated and my passport had a sticker put on it. I moved down the line where I was told they would take my tablets and the next guy told me I was clear to go. I asked for verification and he ushered me along, so along I went. Then, while sitting in the plane waiting to leave, a group of 5 or 6 people came on board and searched me out, saying they didn't have a record of my tablets being handed over. I told them I was told to move on at the second checkpoint and they gave me a look as though I was lying, but then said it wasn't my fault and made me retrieve them from my bag and hand them over. It wasn't a huge deal, but it sure did make me look like an idiot in front of everyone else on the flight who could see it happen. The whole reason we brought our tablets was to read books on the flight, and a 13 hour flight doesn't exactly go by quickly. I udnerstand they're just doing their job, but they should have sent an update to people on these flights."

Plussat: "They treated us so well--always with a smile! The crew always went out of their way for our comfort and we really enjoyed the flight--as much as a long overseas flight can be enjoyed, that is!"
Miinukset: "Sometimes we didn't have a choice on the food because one of the two choices was gone until it got to us, but we still enjoyed the different food than we usually eat."

Miinukset: "I am a doctor. There was an emergency during the flight and they called for a doctor. I volunteered. But, the chief flight attendant was somewhat discourteous as she asked for proof that I am a doctor. I am not sure what kind of proof is needed. Let me know so I can be ready in the future. Luckily the passenger was OK."

Miinukset: "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"

Plussat: "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
Miinukset: "Thankfully I did not have to interact with the flight crew or on-ground customer service very much, especially after my flight from San Francisco to Istanbul (which was an absolute nightmare)."

Plussat: "Staff was great."
Miinukset: "the first flight (from Dhaka to Istanbul) was long, but great. full entertainment. the second flight from Istanbul to London had zero entertainment (the flight is obviously international and 4-5 hours long). there should be an easier way to request a vegetarian meal when i buy my ticket through your website. I shouldn't have to go through some convoluted way of contacting the airline to find if there is a veg option."

Plussat: "The Crew!!!"

Plussat: "Other than the late departure, everything else was excellent."
Miinukset: "Just the fact that we were some 40 minutes late, and this created panic among those passengers who had tight connections to Tehran, Tel-Aviv and Tbilisi. The rest was excellent!"

Plussat: "Overall"
Miinukset: "Update your multimedia for entertainment"

Plussat: "Food is always great on Turkish airlines. Entertainment was also great."
Miinukset: "My flight experience was ruined because TK02 flight was significantly delayed to Istanbul and therefore 25 oassengers did not make it to their flights. The way crew handled this was terrible, they did not care at all! We ended up all waiting for 9 hour at Ataturk Airport."

Plussat: "I liked almost everything. The service is excellent."
Miinukset: "It would be great if the transfer flights would have shorter option"

Plussat: "Again, the crew did a good job helping me recover from the terrible on ground experience. Great food!"
Miinukset: "Again, the check-in process was remarkably, out of this world terrible! Even for business class!"

Miinukset: "Refused to refund cancelled flight"

Plussat: "The best air line in Europe"

Plussat: "On time boarding but stayed 20 minutes over time to take off."
Miinukset: "My flight dates were changed by the airline which made me change many of my plans. My son's seat was broken and Tv didn't work (13 hour flight). Overall uncomfortable seats with very minimum seat recline option. Poor food. Staff was little "cold" and not attentive."

Plussat: "Very spacious, lots of room, on time. A nice experience overall."
Miinukset: "Snacks weren't free. No entertainment, but to be expected on domestic flight."

Plussat: "Entertainment was great. Free checked bag was nice. Food was very good. Cocktail service was very good."
Miinukset: "Still a tight space. US to Europe by going several hours out of the way to Istanbul still doesn't make any sense."

Plussat: "The flight itself was fine, once I paid for it a second time!"
Miinukset: "We missed a connection on our flight out, so the airline decided to cancel our entire flight home! They didn't even notify us they were cancelling it. We found out the day before we were supposed to leave to go home, when we tried to check in online and couldn't. I spent hours of the last day of our vacation trying to figure out what was wrong, then searching for a rebooking a new flight. It cost us more than $1000 USD extra, just to get home. NOT the way we envisioned ending our vacation. I'll never use this airline again!"

Plussat: "Great service, amazing food. A lesson to be learned by the American carriers'"

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Plussat: "Great service, on time, helpful crew"
Miinukset: "None of my four flights had me on the special meals list, despite my having confirmed a vegetarian meal with the airline far in advance. Thankfully the flight attendants helped out and got me food i could eat."

Plussat: "EVERYTHING"

Plussat: "Kind. Generous. Competent. Relaxed. Thank you."

Plussat: "Food tastes great. Kept me full the entire time."
Miinukset: "Display panel for one of our seats was broken and after asking to have it reset, staff was not attentive to make sure issue was resolved before moving on. If you're going to be on a flight that long...you want to have your entertainment, and don't want to keep bothering someone to have it work. Also seats were cramped compared to other airline planes and staff seemed to not have an issue that there were some other people on the plane drinking bottles, getting drunk and loud."

Plussat: "On time, food was good but can be better."
Miinukset: "Space for legs too short, for long hour flight better use bigger plane with bigger space inside."

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "The planes were well maintained. Good entertain emend choices. Food was decent too"

Miinukset: "Food is a joke"

Plussat: "Good crew, comfort and timing"
Miinukset: "I got what I expected"

Plussat: "Priority boarding for families was easy."
Miinukset: "The tv monitors didn’t work great. The touch screens reacted very slowly, causing a lot of annoyance. My husbands didn’t work at all."

Plussat: "DTW to FRA leg was direct, customs arriva was quick, select male staff on both legs of flight friendly."
Miinukset: "Numerous instances of curt or rude airline personnel throughout trip. On the plane, stewardesses made it clear that they were not interested in providing drink or bassinet help as they had ‘paper work requirements’ or other more important things to do. Very shocking for business class tickets."

Plussat: "The food was better than most other airlines"
Miinukset: "The boarding process is confusing. Checking the passports separately in the same area boarding lead to a lot of congestion and confusion. The boarding pass reading machines often didn't work. It looked like passengers in higher classes couldn't use the economy machines."

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Miinukset: "Lufthansa is a bad airline. They are always late. Their service sucks."

Plussat: "On time with excellent care by staff"
Miinukset: "Long walk on the airport for connecting flight"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Boarding was a bit hectic loading an A380 and that was probably the worst part. Service was very pleasant but a little scarce. Premium Economy was better than most. Food was not that good and ranked with the boarding."
Miinukset: "Food and boarding"

Plussat: "Pleasant crew"
Miinukset: "No complaints"

Plussat: "Flight attendants and flight crew knew their jobs."
Miinukset: "Evacuating Concourse Z. Absolutely no announcements on what to do or expect when the security threat was resolved. Awful procedure for getting through security scanning the SECOND time."

Miinukset: "Missed this flight because my first flight was a cancelled flight, missed intercontinental connecting flight."

Plussat: "We had a 2 hours delay but the captain was professional and the next flight was rebooked"
Miinukset: "We didn’t liked the food - awful chicken teriyaki, cold muffin for breakfast and the crew- so unprofessional and with attitude."

Plussat: "Friendly crew and great food. Didn't have to wait long to be boarded."

Plussat: "Can I say basically everyyyyyything. The meals were amazing with respect to taste and the timeliness of them. The crew was extremely courteous and kind"
Miinukset: "Just typically being on a plane not much can do about the space in economy"

Plussat: "Overall experience was great. Crew was nice, good food, boarding went smooth, flight was on time."
Miinukset: "This flight went well, crew was nice, flight was on time ."

Plussat: "Nice big plane, good/frequent beverage service."
Miinukset: "Didn’t arrive on time. Breakfast was weird and flavorless."

Plussat: "food was excellent"
Miinukset: "no 'breakfast' specifically, other snack items were available"

Plussat: "Nothing!"

Plussat: "Good aircraft, great crew"
Miinukset: "Flight was 3hrs delayed due to late arrival of the aircraft"

Plussat: "The crew was fantastic and very kind the entire flight."
Miinukset: "We left nearly two hours late (all the while sitting on the plane) and once we finally got to Newark airport nearly the entire plane waited almost two hours to get our luggage."

Plussat: "Comfortable seating, very good and pleasant crew."
Miinukset: "Online seat reservation didn't work. Limited food choices and no vegetarian/vegan options. Big selection of movies and music, but quality not so great."

Plussat: "Lots of room on a 747 - Lufthansa will probably retire them all soon. They handled my special meal request online and loaded the meals on the plane."
Miinukset: "The crew didn’t bother to confirm who had requested the special meals, and they perhaps were confused by the size of the wide body rows, so they served my dinner to the passenger in the window seat (seat K) instead of me (seat H) By the time I realized what had happened, my row mate had eaten half the meal. The crew also rammed my knee with a beverage cart while I was dozing. Not the best showing ever..."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "Very friendly staff and food was delicious."
Miinukset: "I had to run from Terninal A to Z to make this flight since our first flight was delayed arriving due to weather. As a result, my luggage didn't make it to my destination."

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "The Lufthansa flight and crew were fantastic. Nice plane with amenities. It was far better than our return flight on Air Canada."
Miinukset: "My return on Air Canada."

Plussat: "I enjoyed my experience but the food was not that great ."
Miinukset: "Food"

Miinukset: "We never flew out !! We're still at the airport! Please help us! We have to be in Spain by Saturday"

Plussat: "United airlines a319 was quite shakey felt uncomfortable whereas the Lufthansa connection with the a320 was way better only a bit shakey but felt comfortable and enjoyed the flight."
Miinukset: "United airlines connection was quite bad. Was 15 min late but didn't really mind it"

Plussat: "my favorite airline"

Plussat: "Appreciate the entertainment options and the crew did an excellent job ensuring that we all were as comfortable as possible."
Miinukset: "Wish there were individual air vents that could be used to help cool off those of us who were hot. Really did not like the hour we sat on the runway waiting for a gate at O'Hare. No entertainment, no bathrooms, no getting up to stretch our legs and it got hot. While not necessarily the airlines fault, it was a sour end to an otherwise good flight."

Plussat: "all are O.k"
Miinukset: "delays"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "Love being able to watch whatever I want on the entertainment screen. The crew was very considerate and helpful to passengers. This plane had the restrooms downstairs which really reduced congestion."
Miinukset: "The "dinner" meal was really not good. The lunch meal was OK. I remember much better food being served several years ago when I last flew Lufthansa."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Excellent and attentive crew, very good food/beverages. Lufthansa clearly stands out in international air travel."

Plussat: "The flight attendance were nice."
Miinukset: "One of worst EU to US flights ever. Food was Ick, entertainment?? (even if you paid for the premium the choices were bad)."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "See above"
Miinukset: "See above"

Plussat: "Service"
Miinukset: "Nothing"

Miinukset: "obvious crew disapproval when walking up and down the aisles to keep lively one year old entertained and from crying!"

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Miinukset: "I will never gonna buy a ticket here again because didn't even take me i lost all my money"

Plussat: "Poor"
Miinukset: "Poor"

Plussat: "Easy boarding, entertainment"
Miinukset: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."

Plussat: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Miinukset: "N/A"

Plussat: "The sear was messy they didn't clean it it was full of pieces of bread."
Miinukset: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."

Plussat: "n/a"
Miinukset: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Plussat: "Nothing"
Miinukset: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "The bread was fresh and food better than other times"
Miinukset: "Crew is always aggressive and unfriendly"

Plussat: "Everything! The service was exceptional!"

Plussat: "Crew was great. Seats were comfortable."
Miinukset: "The airline lost both of my luggage suitcases."

Plussat: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Miinukset: "See previous"

Plussat: "Incredible staff. Super polite"

Plussat: "Entertainment system failed repeatedly."
Miinukset: "Entertainment system failed repeatedly."

Plussat: "Crew was solicitous."
Miinukset: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."

Plussat: "Had decent room space seats comfortable"
Miinukset: "My luggage could have arrived for a start"

Plussat: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Plussat: "Tight seat, was moved out of exit row because of my age"
Miinukset: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"

Plussat: "cbvghjkl;"
Miinukset: "mmmm"

Miinukset: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Plussat: "Crew and food were great."
Miinukset: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."

Miinukset: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Miinukset: "Engine noise in the cabin is loud."

Miinukset: "Na"

Plussat: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."

Plussat: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Miinukset: "Nothing to complain about."

Plussat: "Great food (Economy class). Good Service"
Miinukset: "Not enough bathrooms on Economy class area due to aircraft design."

Plussat: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Miinukset: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Miinukset: "Couldn't make the connection....Overall....an aweful experience!"

Plussat: "It was ok fligh"
Miinukset: "Food was not so good"

Plussat: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Plussat: "The cabin crew was very good!"
Miinukset: "The economy premium seats are very uncomfortable"

Plussat: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."

Plussat: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Miinukset: "NA"

Plussat: "Crew very professional and nice food Boarding process well organized"
Miinukset: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"

Plussat: "The check in process was much better in the CFG airport than SFO. Very organized."
Miinukset: "The food was mediocre on this flight. The seats also are surprisingly uncomfortable."

Plussat: "the Airline"
Miinukset: "The Airport, Security, Boarder control."

Plussat: "Always like Air France. They are in tune with keeping the traveler updated."
Miinukset: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"

Plussat: "Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority"
Miinukset: "2 hours delayed..."

Plussat: "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Miinukset: "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."

Miinukset: "Freezing"

Plussat: "Great food, pleasant crew."
Miinukset: "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. Entertainment system hard to use, finding movies very tedious."

Plussat: "Standard stuff"

Plussat: "The flight crew and flights itself were great."
Miinukset: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."

Plussat: "food was good, leg room was decent for economy"
Miinukset: "didn't have usb charging ports in the seats on one of the flights, in flight entertainment can improve."

Plussat: "The food was good, the staff was very friendly and very nice,"
Miinukset: "The seat configuration in economy is unacceptable, the leg room is terrible and overall a very uncomfortable flight of more than 7 hours"

Plussat: "A short flight but attendants served us a snack and water with a smile."
Miinukset: "No business class"

Plussat: "I like the service of AF"

Miinukset: "The company failed to transfer my checked-in bag to the next flight during the transfer apparently"

Plussat: "Boarding efficient, Air France flight to Paris was brief and pleasant."
Miinukset: "Seat a bit uncomfortable"

Plussat: "I liked their seats, I had enough space to get comfortable flying internationally for 14 hours."
Miinukset: "Just wish they served water a couple times more, because when you're in the plane for the whole day, 2-3 little cups isn't enough."

Plussat: "Helpful"
Miinukset: "Better reading material"

Plussat: "Not much to say here. It was a short flight, and it went smoothly."
Miinukset: "I’ll say the same thing about almost every flight I have, and this is mostly for the airlines. People might fly more and pay a bit more if you give us more room. Being crammed into a tiny seat with a bunch of strangers is never pleasant. Same in this flight. Nothing terrible, just the usual. Also, to the other passengers, sit down until it’s your turn to exit. What is wrong with you that you can’t sit five more minutes? Be polite and let the people in front of you go first, let them have room to grab their bags instead of having your elbows in their face."

Miinukset: "The flight was late by half an hour and I had to pay 60€ because my cabin bag was 2kg heavier than allowed."

Plussat: "Nice stuff."
Miinukset: "Probably teleportation?"

Plussat: "Clean airplane nice pretty stewardess in short dress."
Miinukset: "Probably private jet whit hot tub."

Plussat: "The crew, plane and airport was great!"
Miinukset: "Part of our luggage was disassembled and not delivered to the final destination."

Plussat: "The crew, plane and procedure was all great."
Miinukset: "Part of out luggage was disassembled during transit and part was missing afterwards... part of the luggage was missing."

Miinukset: "No information was avSo pick a couple up listen to this device again also right now dictation right now"

Miinukset: "Flying with the same company from Vilnius, only on Riga they decided to weight the cabin bags. I understand the police, the limit weight, but they should apply it from the first flight, not just half way"

Miinukset: "Not mentioned that in Munich I had to change terminal and pass again on security check. If I would have bought some bottles in Vilnius or Riga duty free, I would have had problems"

Miinukset: "no food or water in economy - for a 5 hour flight."

Miinukset: "Announcement At the airport and the plane needs speak English more clearly. Thanks!"

Plussat: "They just wanted more money. Charged us one small carry-on bag over 60 Euro! Ridiculous. Horrible airline, will never fly with airBaltic."
Miinukset: "They should have told us that one person can only bring one bag. we just flew with Ryanair and Easyjet, which allow one carryne and one bag. Again, will never fly with such horrible airBaltic, never!!!"

Miinukset: "Baggage was broken and two items inside also broken. Was overcharged for baggage."

Miinukset: "Horrible customer support"

Plussat: "Yes"
Miinukset: "Trips"

Plussat: "Absolutely nothing"
Miinukset: "Everything"

Plussat: "Tallin airport is beautiful"
Miinukset: "Lost luggage and indifferent assistance."

Miinukset: "would not check my bag to final destination"

Plussat: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Miinukset: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"

Plussat: "Nice new plane, on time."
Miinukset: "I pre-paid two checked bags (one each for my husband and myself). At check in we were told I had not done this and we had to go pay at another desk in the airport and come back to the check in line, 40 euros each. I showed the agent my paperwork that showed one bag each--it was not explicit on the paper whether this was the allowance or what I had paid--and she shrugged and said "Bad information. You have to pay now and you can take it up with the airline later." This will be a pain in the neck."

Plussat: "Good service, good connection in Riga! Perfectly on time!"

Plussat: "Pleasant crew, efficient boarding, flight was on time"
Miinukset: "No in-flight service"

Plussat: "They waited for transit passengers Were helpful"

Plussat: "Nice new propeller plane on time"
Miinukset: "No free water or coffee. Luggage fee not told about when I booked. No entertainment."

Plussat: "Nice crew"
Miinukset: "Please give out water for free"

Plussat: "If water was free it would be better. Other than that everything was fine"
Miinukset: "."

Plussat: "Flight was short and sweet, no problems to report."

Plussat: "Easy for my friend and I"

Plussat: "We went to Tallin by taxi 5 hour Air Baltic gave for voucher We are group of 8 frends"

Miinukset: "They delayed our flight from Gatwick to Riga with no information given to passengers. Many of us had a connecting flight with Air Baltic from Riga to Helsinki- which we asked if they will wait for us, the crew member said because the flight was also with Air Baltic, they will wait for us. We got there 10 minutes before take off, and the gate has already closed. Furthermore, we got to the Air Baltic counter, we were given 5Euro meal vouchers even though we will be staying at the Riga airport for 9 hours. Also they gave us terrible customer service attitude, which we definitely do not deserve after being delayed, and causing so much trouble on their behalf. Definitely do not recommend flying with Air Baltic again. I've never been this angry with any air line."

Miinukset: "See above."

Miinukset: "They overbooked the flight and without any apologies on their behalf or without even informing me, they stop me and my fiance at the gate and just told is that we can not go to the flight I book and prepay 4 month at advance! The only solution that they can offer me was to travel from Riga to Moscow and than to Tel Aviv. It become 12 hours traveling across 4 countries ( we arrived form Stockholm) instead of 5 hours flight as it was supposed to! I'm not recommending to travel with that company it can not be trusted!"

Plussat: "Everything was in time. Baggage I handked in the Riga airport and received it in Larnaca, no problems"

Miinukset: "We had to pay for 3 pieces of luggage, including my hand luggage. It came to about $150 dollars. When i booked the flight, it did not indicate anything about this extra change so be ware of this. The flight itself was quite inexpensive."

Plussat: "The helpful ground person at check-in."
Miinukset: "This airline company looks a like person who is begging for money. First time in my life I paid for the luggage. 40 Euros!!! what for? Apparently Air Baltic has no clue about how to run a service business. Somebody has to teach them this naked reality: IN SERVICE BUSINESS YOUR CUSTOMERS ARE YOUR MAJOR MARKETING ASSETS! They don't even serve a glass of water, apparently they could not manage to integrate it in the ticket price. But they dare to get thirsty and unhappy customers on the plane. Anyways: This airline company is charging extra for luggage. And I could not see this anywhere when I was buying ticket online. If I knew I'd never buy the ticket from Airbaltic. "Not writing it clearly and visible at the time of ticket purchase" is certainly tricking and misleading us. This is a crime!"

Miinukset: "I was flying transit, but I had to go through the check-in in Paris. At the check-in they started to make problems about my carry-on luggage. I had just two flights from the United States behind me and no problems at all and suddenly I can't fly with my carry-on luggage? I didn't like the AirBaltic check-in service."

Plussat: "Enough said"

Plussat: "Great airline with good airplanes and friendly staff. I was able to board the plane using my iPhone (e-ticket) from Copenhagen to Riga to Moscow."

Plussat: "Quick bag drop and security line at Riga airport. Quick boarding with all the larger suitcases forcibly checked in at no charge. On time departure. Seats are comfortable enough for a short flight."
Miinukset: "(This is more of a comment on Kayak's review page than on the flight.) Haven't tried the food and there was no entertainment."

Miinukset: "paying for water!"

Miinukset: "surprised i had to pay for coffee"

Miinukset: "No fee food or beverages at all. Attendants were very pleasant. Since this is an economy airline there reallly is no complaint. Our flight was full and boarding went smoothly."

Miinukset: "Who charges for coffee, jeez"

Plussat: "I was surprised by the professionalism of air Baltic employees. They dressed well."

Plussat: "It's very inexpensive, especially if you fly with only with a carry-on luggage. On-board service has always been excellent."
Miinukset: "The check-in process is horrible, regardless of the airport you are flying from. It's just the trademark of Air Baltic. I learned my lesson and pay extra to use the priority check in line, as well as boarding. Otherwise you end up staying in a VERY long line. This time I was bumped from the seat that I picked when booking my flight, which was still assigned to me when I checked in online. No explanation or heads-up, I was just handed a paper boarding pass when I checked my bag, and only after I was past security line I realized that I was bumped from row 4 to row 10. I was able to get a seat in row 4 again at the gate, but not the same seat. Also, there was no priority boarding, even though I paid for it. Given this experience I will only fly this airline if I can get away with a carry on, thus avoiding the check in desk altogether."

Plussat: "Flight was on time which was surprising given a late snow storm in Tallinn."
Miinukset: "The flight was fully booked, and the system re-assigned seats for a number of passengers. This created confusion as passengers arrived to their assigned seats to find other passengers in the seats. There also appeared to be a miscommunication between the crew as some crew members said to passengers whose seats were taken they should sit anywhere, whereas other crew members tried to get everyone back in their assigned seats. This was frustrating. Also the overhead bin lockers are very difficult to open"

Miinukset: "For people who have Airbaltic as a connecting flight this might be very inconvenient. We paid 40 Eur/person each way for our luggage . That brings the price that you pay so much higher than you expect at first. Also if you don't print boarding pass ahead of time which we didn't (plus still needed to drop off checked luggage and check our passports) they want to charge you 30 Eur a person to print that drinking piece of paper. If you don't want to pay that get out of the line with all of you luggage, go to kiosk and print it, then come back to the line. But that's companies rules , employees just have to follow it. Another problem was their attitude. The guy who got our luggage was so weird. Showing off and talking to us like a boss. After giving us boarding passes he said we can go to the screen and look up the gate ourselves. I never write long reviews but man! they got me mad that day. Never say never - but I don't want to fly with this airline again"

Plussat: "Modern aircraft. Quick flight. Quick delivery of baggage at terminal. Relieved that baggage from BKK-KBP-RIX was not lost nor delayed."
Miinukset: "It was cold and I was not dressed for the bus to the aircraft, but instead for the tropics where I had been. The toilet was not centered for stand - up use for men. Thus had to kneel in order to use. This booked by UIA, but the carrier was Air Baltic, which led to some confusion as to which airline to go to for boarding."

Plussat: "Efficient"
Miinukset: "A free cup of tea or coffee would have been nice on a flight almost 2 hours long"