Plussat: "Crew was great. Seats comfortable. Served candy and snack on a 20 minute flight. Amazing. Definitely book a flight rather than ferry from Mykonos to Athens."
Plussat: "Walked away from plane."
Miinukset: "The seat was the most uncomfortable I’ve sat in for some time. No in seat charge option."
Miinukset: "I have taken 5 flight with Aegean airlines in the last 3 weeks & not 1 of them left within an hour of the scheduled departure time. The delays in travel were unacceptable. We were 2 hours late to take off, when we landed it took 45 minutes to get off & another 30 minutes for bags to start showing up"
Plussat: "Everything was perfect"
Miinukset: "the connecting flight was missed because of a delay in the first flight. i got a different flight with a different airline (sas), they were not informed that i paid extra weight and window seat. i am very unhappy! not to mention that the whole purpuise of my trip is gone, because i a will arrive to copenhagen five hours late for the meeting i was supposed to hold with my fans! i will never fly with egean again!"
Miinukset: "The plane was so small I couldn’t fit my legs in the seating. Very uncomfortable for a 4 hour flight and with an hour delay it was five hours of being a sardine. I’m not an overweight person at all."
Plussat: "Thanks for upgrading us to Premium economy"
Plussat: "Check-in counter mentioned that our ticket did not include checked baggage, but she only charged for one bag (will be checking on my ticket and discussing with Aegean's corporate if I bought the correct ticket with checked bags). Boarding was easy and the crew was very nice and helpful throughout the flight. I was glad that they served a small meal - food was good...we're not talking about a restaurant meal. Seats were good and just wish there was some in-flight entertainment."
Miinukset: "Our first flight out of Mykonos was delayed by a little so we had to run to our connection in Athens and my bag didn’t make it onto the plane. So now I’m in London, missing a dinner because I don’t have dress acceptable clothes, can’t go out and buy any because it’s too late on a Sunday. I am also going to miss my plans which were the only reason we came to London. as I do not have acceptable clothing to go out in tonight. So it was a waste of paying the flight to London, and our Airbnb in London."
Miinukset: "Seats were empty and the flight attendant didn't let me set !! Why should I pay almost 50euros for one bag ???!!! No more Aegean for me. Thanks for nothing"
Plussat: "There was food even for low cost travel. Very good plane"
Plussat: "This flight was great."
Miinukset: "They locked the bathrooms whenever the staff were passing around drinks, food, or collecting garbage. They claimed it was due to "safety" but every staff was easily walking around passing around drinks. There was no turbulence. Even when multiple people tried to get up to go to the restroom, they sent them away. Finally, when they unlocked the bathrooms after a good 30 mins, there were HUGE lines. They did this multiple times. It doesn't make sense to lock the bathrooms that long. People need to use the restroom and then they create larger lines which is more dangerous because even more people are standing up at the same time. Doesn't make sense. Will probably not use this airline again if this occurs again."
Plussat: "Accurate times"
Miinukset: "Night travelling"
Plussat: "We were on business class and boarded directly from the lounge. We were the only folks in business and when we landed had a private bus to the terminal. Also had an ozo en route. Terrific attendants as well. M"
Miinukset: "Not much."
Plussat: "First flight from OTP to Athens arrived late. Crew members awaited at security check and had a bus waiting just for my baby and I to take us to the plane."
Miinukset: "Space wise worse than low cost airlines"
Plussat: "The plane was hot (NO AIR) while boarding and during taxi"
Miinukset: "The plane was hot (NO AIR) while boarding and during taxi"
Plussat: "Aegean delivered excellent service during my flight to Amsterdam from Athens! They actually served a complimentary meal and wine during my 3.5 hour flight. The flight attendants were so nice."
Miinukset: "I loved the service during the flight and I can't wait to fly Aegean again!"
Plussat: "short flight but managed to get some coffee/food, very helpful and polite crew as always"
Plussat: "Was good space."
Miinukset: "Not informed of any delays on screen or anywhere but somehow Kayak knew before I arrived at airport."
Plussat: "We got a full meal and a drink. The crew was nice and accommodating!!!!"
Miinukset: "Cold on the plane"
Plussat: "Boarding was quick and easy, painless and the flight was on time"
Miinukset: "They kept the lights on the entire time on a 11PM 4 hour flight. The cabin temperature was very warm and not much room in each row."
Miinukset: "Excessive and undisclosed baggage fees"
Miinukset: "Check in was a nightmare. Open up the gates at least two hours before departure to avoid stress for all parties involved."
Plussat: "Plane was clean and there was enough room"
Miinukset: "The boarding gate on the ticket was wrong - twice."
Plussat: "Was pleasantly surprised to get a complimentary tasty meal and glass of wine from the polite elegant cheerful staff"
Miinukset: "Bag fees for 2 20KG bags were about as much as the ticket, not worth the cramped seats and lack of services."
Plussat: "Flight was on time and boarding was reasonable smooth."
Miinukset: "Flight was full and most people hast to check in their carrying suitcases. Food was decent, especially the honey yogurt."
Plussat: "Comfortable airplane, excellent food, great service. No in-flight entertainment but I didn't expect entertainment on a regional flight. Overall this was a great travel experience. It's easy to see why Aegean Airlines is a top rated carrier!"
Plussat: "Accommodating staff"
Miinukset: "Chaos in the airport (where to wait in line, online check in vs drop off line etc)"
Plussat: "This was fine."
Plussat: "Border and de boarding front and back of the plane"
Plussat: "The flight was smooth"
Miinukset: "No clear signage on line formations Boarding pass kiosk was broken only one working CHAOS No one in authority assisting families or anyone else."
Plussat: "Quick flight from mykonos to Athens. IIt's a small airport can arrive 1 hr from departure"
Plussat: "I liked how the flight communication was emailed regularly. They let us know that the flight would be delayed. However, with bad wifi (not their fault) I only received these emails after my flight."
Miinukset: "The food was terrible. Each of the planes we had taken with Aegean had to board a bus and shuttle to the plane, so boarding the plane was a bit disorganized. No in-flight entertainment."
Plussat: "Direct flight, comfortable seat, departure in time, no waiting time in check in"
Miinukset: "Short direct flight, but too expensive! Even for first bag need to add more money. Limited varity of drinks."
Plussat: "It was inexpensive therefor I didn't expect much although I got more than I paid for!"
Plussat: "Nice airline but busy"
Miinukset: "Airport was hot"
Miinukset: "They lost my bag for four days, no customer service or any help. Was stranded without anything. Finally delivered my bag but to the wrong place. Grumble..."
Plussat: "Short and sweet"
Plussat: "On a 40 min flight, they actually passed out a snack. Boarding was good even though we didn't have a gate and had to be bussed."
Miinukset: "Our flight was delayed. They made an announcement about it in Greek, and either didin'r repeat it in English, or the words were so unintelligible I thought it was Greek."
Flight 90 minutes late. No communication from Ryan Air about this.
I mean, it's a Ryanair flight, so you know what you're going to get: Ads during the flight for, I'm not even sure what, raffle tickets? Paid food and drink options. Basic seats that don't recline. But also, friendly staff and inexpensive fairs. I know the bargain I'm making with Ryanair and it works for me.
Fast, good loads in and out, totally worth of price.
People are not wearing masks and crew don’t care
Plussat: "There was no legroom, the sandwiches is missing (not available at all)"
Miinukset: "Onboarding was like for animalls. After we pass throug the gates, were sticked into the tunnel for 15-20 min in hot air..."
Plussat: "The staff was very kind"
Miinukset: "Ryanair could do lots of things better."
Miinukset: "Entertainment and seats"
Plussat: "We arrived at our destination"
Plussat: "Crew and flight was ok"
Miinukset: "Checkin was the worst nightmare I have ever seen."
Plussat: "I appreciate that the flight time was short and we landed safely. It was convenient to be able to check in online and the app is straightforward to use. Outbound flight was pleasant and seamless."
Miinukset: "Return flight - No announcement, departure board update, explanation or apology for the delay in flight departure. Passengers were called to board and left waiting in line for over an hour with zero communication as to why we were unable to board our plane. This was my first time flying with Ryan Air and I was greatly disappointed. Budget airlines should not equate to budget customer service."
Miinukset: "We are a family with a three year old and have been separated by the allocation system."
Plussat: "The flight was slightly delayed"
Miinukset: "Not too much place for the legs"
Plussat: "Price - That is All"
Miinukset: "Delay, Checking, Plane is Old and Seats do not Recline, Children Screamming, etc"
Miinukset: "I couldn’t get the flight because I couldn’t find a good services from their representatives in airport. I went to 4 desks with no helpful. So, I change this airline to Easyjet. I’ll never use Ryanair."
Plussat: "Loved priority boarding with 2 bags, very smooth. Left on time, arrived early. Comfortable enough for a 1-hour flight."
Miinukset: "Website said we must get boarding passes stamped or we wouldn’t be allowed on flight, and we wasted time waiting in line at check-in desk only to find out we didn’t need to get a stamp after all. The constant ads were annoying of course."
Plussat: "I like nothing about Ryanair"
Miinukset: "I read their policy about checking bags four times to make sure I understood. The check in staff was rude and treated me like I was stupid. About half the people in line to check in also had to go to another line to pay the fee to check a bag, and go back in line to check in for the flight. Boarding was a disaster. The inflight service was them asking you to buy perfume. Not worth the cheap ticket - at all!"
Plussat: "Only option available at the time. I would not have flown Ryanair if there had been any other airline flying the route in the time slot. Actual flight was fine, but the process from booking the flight to gettin aboard was horrible."
Miinukset: "Rayanair made the transaction as difficult, uncertain and unpleasant as they could. From the moment the booking was complete, a series of email demands, warnings and impossible conditions ensured that it was never clear whether we and our baggage would get on the flight. The initial price was unreasonably low and the eventual cost was twice what was quoted but it had to be paid as a series of penalties over several days. The contract staff in Athens were clearly demoralized, embarrassed and apolgetic, but had no flexibility to resolve issues in a reasonable way."
Plussat: "We arrived"
Plussat: "Good price, timeliness"
Miinukset: "Known features-split seating,snow walk to plane,weird airports,non-stop service trolleys"
Miinukset: "Was freeze/cold inside .."
Plussat: "Punctual flight. Pleasant cabin staff"
Miinukset: "Cabin was so cold that ice was forming on the inside of the cabin wall. Paid for adjacent seats - unnecessary as there were available adjacent seats we could have been allocated."
Plussat: "Every thing"
Miinukset: "Very good very grateful"
Miinukset: "The whole checking in process was ridiculous!!! You can only check in on your phone otherwise everything is fee. There are no self check in computers. I'm flying international so don't always have wifi available. Charged to check in my luggage. Which is horrible. It's not even a flat fee for the luggage it's by waeight and I had to go back and forth to a different counter for weight, then to pay, then back to drop off the luggage. One person at the counter should be able to do that one transaction.. it's such a waste of time. I will never fly this airline again."
Miinukset: "As ever with Ryanair, I resent paying almost as much for my suitcase to fly as for myself"
Miinukset: "I didn't know web check in before departure. So I paid 50euro. It's too expensive."
Plussat: "flight attendant was nice"
Miinukset: "hidden fees, unfair pricing on baggage, not the most organized airline service as well."
Miinukset: "Everything was great!"
Plussat: "Affordable price"
Miinukset: "Always i have to check in my carry on because "the overhead bins are full already". Later I realize this isnt true. No leg space. No reclining seat. They even charge you for water. Almost always departs late."
Miinukset: "Due to a malfunction on our previous flight's plane which resulted in a 3hr delay, we missed our connection flight on RyanAir. They didn't accommodate us at all and we had to purchase a whole new flight, that departed 10hrs later but couldn't check in for 8 hours to get past security. So we had to just hang out at Athens Airport for 8hrs with all our luggage and minimal services after traveling for 15hrs."
Plussat: "Nice crew and good informations flow"
Miinukset: "Had to wait outside for boarding. No pocket on seats."
Miinukset: "I was charged 62 eu for my carry on. It was about 1in to tall."
Plussat: "The baggage didn't take forever like arrival in Athens did"
Miinukset: "Flight took off and landed late"
Plussat: "After struggling with the baggage for 10 min they finally let us through and of course the bag fit."
Miinukset: "Made us shove my bag into the compartment and made a scene in front of everyone. I will never fly Ryanair again. Worst way to treat guests."
Plussat: "Flight was fine"
Miinukset: "We never got the email that we had to check in. As a consequence my wife and I had to pay for our tickets again."
Plussat: "The on time flight"
Miinukset: "The kids kicking my seat from behind"
Miinukset: "to Whom it may concern. hope all is well, i was so disappointed to be charged 198 euros for the simple reason that I didn't check in and didn't add baggage. I can understand that this is a way to make money out of it but it was too much for it. I was okey about it until I went on the plane and had the cabin crew rushing at me preventing me to stand up to pick my phone from the locker above me for the reason that she's giving instructions... she had a good reason but after she finished it I tried to get up knowing that the flight was delayed for 35 minutes and still she didn't let me stand thought other people behind her where getting up... and she insisted to open my camera bag and get me the phone out of it rather then just giving me the bag, she smiled in a sarcastic way at the end... I asked her to put the camera bag next to my hand bag but she's didn't want to listen and she wanted to put it where she wants... not to mention the very bumpy landing and very fast he was almost run out of the runway, it was scary. I hope you'll read this thought u asked for my opinion Best g"
Miinukset: "The Web site Wasn t working good for check in anda the profe of the lugagge was too much. I had to Pay the same for the ticket As the luggage and seat"
Plussat: "Very clean."
Miinukset: "Was an hour late leaving because it was late arriving in Amsterdam. Gate updates weren't helpful."
Miinukset: "Charged €62 each for "not checking in online 4 hours or more before" when i thought I had checked in the night before via the email I received"
Miinukset: "I asked to have my ticket moved up two days which it was for a flight that wasn't full and was flying out in a hour but instead of using me to fill a seat and use my old ticket to sell they charged me a fee to change the date which was more than I originally paid for the first ticket then I had to pay for baggage wasn't included in my ticket like other airlines do. I was not the only one another guy at the counter was being charged extra for something stupid. He also stated he would not be doing business with Ryan Air again. I also will not recommend them to anyone. My flight was an hour late departing and we never were told why when I asked I was told don't worry about it in a very rude tone by the Flight attendant. During the flight it was more like a sales pitch over and over being asked if we wanted to buy refreshments instead of them being provided like other airlines. They also tried to sell me make up and perfume lastly they bothered us about donating to charities. It was a 1020pm-1120pm flight I would of loved to sleep or relax with it being so late not be hounded for money."
Plussat: "The price of the ticket."
Miinukset: "Everything else. The seats were the smallest I've flown in a very long time. The boarding process was chaos. The flight attendants spent more time trying to sell us perfume than they did providing any type of service, such as a beverage service. In fact, they charged money for beverages (a lot too!), as well as pretty much every other aspect of the flight experience. How does it make any sense to charge you money for checking in for your flight at the airport if you have to visit the check in counter either way? Really crappy airline, I would only fly them or recommend them to someone who is also trying to pinch pennies wherever they can."
Plussat: "We traveled as group (5 people) and the weight of our luggage differed. The Ryanair checkin person helped us quite a bit."
Miinukset: "The only way to describe the comfort on the flight was spartan."
Miinukset: "The airline ticket desk where we check in at the airport staff was extremely rude. They insisted that we must check-in online before the day of our flight, which we were not aware of or informed about this procedure. They then charged me $400 penalty fee for not checking in online prior to the flight (despite that I was not aware of this procedure). The airline ticket check in staff was extremely mean and rude with long lines of people waiting and almost missing their flights."
Miinukset: "Chair does not decline"
Plussat: "The staff was helpful, I was not stressed out about couple of kilos overweight for luggage. On return they checked in my carry on free of charge. Flights were on time, efficient and no unnecesary delays. The overhead speaker was only so loud it would hurt my ears. Thank you!"
Miinukset: "The overhead speaker painfully loud."
Plussat: "Staff was friendly"
Miinukset: "Extremely poor organization at the airport checkin kiosk. Not enough staff. Huge lack in instructions and assistance. No proper lines at all. Tickets are cheap but one piece of luggage to check in is very expensive. Can't even get a cup of water for free on the flight. It may be a low fare, but the stressful experience is absolutely not worth it. Will never fly them again."
Miinukset: "Everything. They charge to print out the tickets. It's insane. I will never fly them again."