Etsi halvat lennot reitille Islannista $[7232-Helsinkiin

Plussat: "The crew was great with kids. Very friendly and helpful."

Miinukset: "My luggage was left in Athens due to late arrivals in Athens to Munich. My son received his I didn’t, huge inconvenience"

Plussat: "Boarding was quick and good"

Plussat: "Crew was great, plane was nice"
Miinukset: "delayed again, almost missed connection"

Plussat: "Great crew. Great seats"
Miinukset: "Flight was delayed by half an hour. Mainly due to limited carryon space. During check in we offered to check in carry on luggage, but were told it would be an additional cost! If they would have checked it in that would have saved 15 minutes easily"

Miinukset: "Better selection of movies"

Plussat: "Cheerful and very helpful"
Miinukset: "The food could be better"

Plussat: "Good crew"
Miinukset: "Was delayed outgoing but information was good"

Miinukset: "The plane was delayed"

Miinukset: "Highly recommended for efficiency"

Plussat: "You can charge your phone on the flight. Got snacks on each flights"
Miinukset: "the food options"

Plussat: "The flight was adequate."
Miinukset: "Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour."

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Same crew. Really nice flight smooth and professional"

Plussat: "wine"
Miinukset: "no screens"

Plussat: "I flew in the A380 bulkhead at row 50 from Munich to Hong Kong. Have flown premium economy with Lufthansa before, it was no different from before. The service is efficient. Entertainment was fine and had an interesting selection in their world cinema section."
Miinukset: "A pretty standard experience and nothing which makes you feel special. Other airlines might offer an upgraded meal in premium economy or a special cocktail, but not on Lufthansa."

Plussat: "on time no hassle"
Miinukset: "nothing in particular"

Plussat: "The meals were very good!"

Plussat: "The service and the entertainment system"
Miinukset: "Food was not up to the mark, which it almost always is. The crew were a little rude at times, which is also not very common with this airlines."

Plussat: "Very friendly atmosphere at boarding gate & helpful crew on journey, plus surprisingly good food foe economy class made for positive feel to this trip. Add to it the fact I caught a movie I'd missed seeing at cinema plus even getting a few hours sleep, this was probably one of my better long haul flights in recent times."

Miinukset: "We had 30 minutes delay"

Plussat: "All the full service airlines are pretty good in the air. But what sets apart Lufthansa is it's ground staff. On the previous occasion I had left behind my waist bag on the seat containing passports, cash and cards. Their lost and found desk retrieved it quickly, absolutely intact. On the last occasion, my mother in law, who is over 85 was taken care of very well at not only Delhi but especially at the Frankfurt airport. I must truly acknowledge young lady Jessica's efforts, in ensuring that everything was handled very caringly by her personally, for an old lady at the Frankfurt airport."

Miinukset: "Frankfurt to Copenhagen was delayed and would have been to be told prior or compensated"

Plussat: "Check in was swift and efficient. Boarding was organised and flight attendants were friendly and efficient."

Miinukset: "Cancelled flight and transferring me on turkish airlines again the flight was delayed over three hours.,obviously we have missed our connection flight to Beirut and now waiting in front the hotel desk because the first flight to Beirut is 12:25 pm , I have lost 2 days from my holiday,I'm very tired and upset, I will never use kayak ever again and I will tell all my friends and family to avoid it."

Miinukset: "Flight delay due to connecting flight"

Miinukset: "Flight delays"

Miinukset: "Not entertainment at all"

Plussat: "The crew was wonderful and this is consistent with my previous experiences with Lufthansa. The salami sandwich provided was actually very good."
Miinukset: "The slimline seats were not very comfortable. I would hesitate to fly Lufthansa's narrow bodies for flights greater than 2 hours."

Plussat: "I arrived at my destination completely unstressed."
Miinukset: "Security checks, but this is unavoidable"

Miinukset: "Quite satisfiedoverall"

Miinukset: "Absolutely perfect."

Miinukset: "Cancelled then delayed then had to stay in Frankfurt and was a day late"

Miinukset: "The waiting time"

Plussat: "Great staff, quick boarding and vegetarian options were avaliable. This was the most pleasant experience I've had with a flight service. I commend Lufthansa and the crew of this aircraft."
Miinukset: "Minimal entertainment but understandable for a short flight."

Plussat: "Quick boarding and arrived early."

Miinukset: "Rubbish boarding staff"

Plussat: "DID NOT LIKE MY LUGGAGE GOING MISSING! IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Miinukset: "DID NOT LIKE MY LUGGAGE GOING MISSING. IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"

Plussat: "Friendly crew. Flight left on time"

Plussat: "Usual good service for economy class on this airline"

Plussat: "Spare seat next to me"
Miinukset: "Could have done with pre dinner drinks a bit quicker"

Miinukset: "Late landing We landed in another terminal to the one our connection was at. Had to run and go through security again Had two minutes to spare and they refused to allow us to board. Very rude The distance to catch the connecting flight The delay at security The lack of trying to let us on the plane. The rudeness I experience"

Plussat: "Good flight, nice crew"
Miinukset: "2,5 hrs delay, no bus available despite boarding started"

Miinukset: "leg space is mediocre (i'm 1,93m though)"

Plussat: "Friendly crew, had row to myself, smooth flight"
Miinukset: "Delayed departure"

Miinukset: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"

Miinukset: "Boarding was a mess and food was not up to the mark"

Plussat: "No"
Miinukset: "Everything"

Miinukset: "no peanuts?"

Plussat: "Made it"
Miinukset: "Nothing in particular"

Miinukset: "Last minute change of boarding gate led to a dash across the airport!"

Plussat: "Fast and efficient!"

Plussat: "The flight attendants were very patient and attentive, the vegetarian meal was probably the best I’ve ever had on a flight. The plane was a little older so there was a (relatively) comfortable amount of seat room."
Miinukset: "Some entertainment option would be nice, but it was a European flight under 3 hours, so not much was expected."

Miinukset: "Third delayed flight in a row within the week. Seems to be considered acceptable business practice."

Miinukset: "Late departure for that most meaningless of excuses - the late arriving aircraft. And so late arriving at destination. On arrival at Berlin, there was also noone at the gate to allow us to leave the plane. All in all meant missing pickup time at the airport, and extra cost."

Plussat: "Excellent and professional crew members"
Miinukset: "Nothing, the flight was smooth, most enjoyable"

Plussat: "Professional and courteous crew"
Miinukset: "Nothing, was a pleasant flight"

Miinukset: "The food offering"

Plussat: "The crew was amazing but delays upto 2 hrs"
Miinukset: "Nothing as not in control"

Miinukset: "Everything was excellent"

Plussat: "Crew was good. Flight was delayed by incoming flight from Oslo so I was anxious that I might miss my connection in Oslo. Flight attendants announced connection gates for transit which was very helpful."
Miinukset: "Perhaps a little more communication about delayed flights. Even though passengers were asked to let connecting passengers through at disembarking, it was still very difficult. Perhaps back stairs to the plane as well as front would have helped."

Plussat: "Everything was pleasant as expected except for one thing, mentioned below."
Miinukset: "45 minutes late taking off. Could have been the airport's fault rather than the airline though. I don't know."

Plussat: "Really liked how much roomier the seats were to the previous flight with TAP (which had no entertainment system on a 7 hour flight)."
Miinukset: "Super critical, the plugs are really difficult to use."

Plussat: "It was the first time I needed to use "Passenger Assistance" and it made my experience excellent. Everyone was so kind and helpful. Thank you."

Plussat: "Great food, excellent crew, pillow, blanket, water bottle... what more could i ask for?"
Miinukset: "Mildly annoying advertisements for the in- flight shopping during the movies and overhead"

Plussat: "Great food, typically on time and very prompt. entertainment was good. It was an older plane so the actual screens and monitors or outdated."
Miinukset: "There were several babies crying for at least 2/3 hours and of course it is not the fault of the crew or airline. But that definitely left a lot of people dissatisfied with an overnight flight in which we are hoping to rest before arriving in Copenhagen. Seats are getting smaller and smaller. Spaces are very tight but that seems to be the norm with all airlines"

Plussat: "Good service from flight deck and cabin crew. Clean and comfortable"
Miinukset: "Take-off was nearly an hour late. No complimentary food and coffee was instant and very average."

Plussat: "Excellent short flight"
Miinukset: "Did not eat"

Plussat: "Overall, an incredible experience!!!"
Miinukset: "The food was excellent"

Plussat: "The total experience from check-in to disembark was extraordinary. The crew were beyond eager to please and extremely responsive. The food was hot and very tasted. The beverage selection was finominal. The cleanliness of the plane and restrooms, although the handle for one of the restrooms fell off the door."

Plussat: "No problems. I was satisfied"

Plussat: "Nothing."
Miinukset: "Everything. Our flight was delayed from our departing city because the plane was leaking water on the floor and they had to send in a special cleaning crew to try to stop it. We were not given the seats we pre picked months before when buying the ticket. The ac was broken for the first half of the flight. Then, we missed our connecting flight because of the first delay. Once we got onto a new connecting flight, it was also delayed and once again, we missed our last connecting flight and are not making it to our final destination today."

Plussat: "Good crew"
Miinukset: "Premium economy wasn’t as good as others"

Plussat: "Nice staff, good leg room, comfortable seats, complimentary hot beverages with refills offered."
Miinukset: "One seat was wet and steward had to provide blanket for my friend to sit on, one other persons bag got stained as floor was wet in front of her and bottom of middle seat magazine holder was also wet! Also flight was delayed leaving and there was rubbish and chewing gum from previous flights. we had to clean the tables ourselves with wet wipes as they were dirty from previous flights."

Plussat: "Nice staff, comfortable seats with good room, complimentary beverages with refills offered."
Miinukset: "Late leaving, when boarding in CPH had to wait in extremely hot area once past the desk where our boarding passes were scanned and then the area where we had to queue just prior to boarding the plane was glass and therefore extremely hot. The worst issue was that there was one family with extremely loud children with the parents doing nothing. I saw a steward way up the plane looking down at them at one stage while serving another passenger but she did nothing. I like children but this was constant with the father actually encouraging the children to make more noise once he realised that other passengers were annoyed. There were plenty of other children on the plane who were behaving. Although SAS staff were aware of this they did nothing to ensure the comfort of the other passengers. One friend of mine stood for about 40 minutes at the back of the plane and another for about 20 minutes to get away from this constant noise as it was so loud and persistent. I had to listen to music to block it out.SAS staff should have intervened because this was very loud and as I have said constant i.e. every few seconds for most of the flight."

Miinukset: "We had three hour delay due to thunderstorms."

Plussat: "Small airplane"
Miinukset: "Confused information and double/extra charge for only one check-in baggage. They should make clear in the first place when booking ticket or check in online but NOT. I have to pay $83 dollars for one luggage."

Plussat: "Timing is good"
Miinukset: "To craody"

Plussat: "I liked that it was available for me to return to Amsterdam in such late notice. Got there quickly and even earlier (10 mins) then expected."
Miinukset: "No on offered me anything to drink or a snack the entire flight or even a hand towel but others in front and behind me were receiving them. I didnt even feel acknowledged during the flight. Even though the tine was good, the price was way too high but since I was desperate I paid it."

Plussat: "With tablets for the entertainment system – – a ton of good movies to choose from. So much so that we stayed up hours after we planned to, watching movies"
Miinukset: "Seats were a little crowded together, but that’s to be expected in modern passenger flight"

Plussat: "Nice aircraft (A321) and informative ground staff."
Miinukset: "The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest."

Plussat: "boarding was on time, crew were polite, food was great, and the extra cup of tea was really hot"

Miinukset: "No food or even water"

Miinukset: "late. support afterwards was awful."

Plussat: "Crew were very pleasant. Flight was smooth, even though did not leave on time & therefore arrived later."
Miinukset: "More selection of food, more variety of sandwiches and bread used."

Plussat: "Everything was nice and smooth. Nice comfort and smooth flight, arriving slightly before the time"

Plussat: "Friendly service. No problem with moving to open seats to stretch out."
Miinukset: "Even though it was an older plane, it was still comfortable."

Plussat: "Decent movie selection and very smooth landing"
Miinukset: "Surprised that Asian airlines typically havr larger and more comfortable seats. The SAS flight was fully booked and you could feel the cramped-ness of it. Also we weren't given the choice of what to have for our meals and were merely handed our food. Lastly, the flight was very, very uncomfortably warm."

Plussat: "on time polite staff comfortable flights with free coffee"
Miinukset: "charging for bags"

Plussat: "Aisle seat"
Miinukset: "Nothing was complimentary"

Plussat: "Price and destination was convenient"
Miinukset: "They said coffee and tea was complimentary but they didn't serve a number of people for some reason"

Miinukset: "Our ticket said economy, but it was a specific set of economy that did not include any baggage. If we were warned prior we could have purchased it for significantly cheaper. Our ticket was not clear and it cost us 175usd for two bags at the airport. Very disappointing"

Plussat: "Easy boarding. Friendly staff"
Miinukset: "N/A"

Plussat: "The customer service was great & they attended to my son who has a disability & flying on his own. He arrived well & happy so we were pleased with the service."

Plussat: "Flight was on time. Boarding was simple and easy. Staff were excellent in handling the boarding process and very prompt in getting people seated/luggage put in to overhead lockers, free tea and coffee was provided which assured that extra comfort, would definitely recommend."

Plussat: "On time, easy boarding"
Miinukset: "The flight was nearly full and everyone seemed to have at least two cases. This caused lots of jostling for space in the lockers"

Plussat: "Pleasant crew"
Miinukset: "Boarding was shambolic and the 737 is not as nice as the new A320 in terms of comfort or amenity. Boarding was all over the place - and the gate agents clearly need extra people around for a full flight. One person for 170 ppl didn't feel right."

Plussat: "Got assisted to the plane by airport staff as I was in a wheelchair"
Miinukset: "Food on board was awful. Ordered hamburger but not availabe having already pre paid. Pizza was poor quality and had no taste. Range of food disappointing"

Miinukset: "Took far too long for drinks service into the flight. Almost 2 hours in before drinks came around to me"

Miinukset: "On time"

Plussat: "Good entertainment movies etc"
Miinukset: "Free food"

Plussat: "Plenty of room, good entertainment"
Miinukset: "Some kind of complementary dinner, madness there’s no food on a long haul"

Plussat: "Was seated in 38F when I checked in, it was a non-existent seat. A lot of ppl was seated in non-existing seats. Staff had difficulties redo the seating. Flight was delayed with almost an hour. That's just plain bad."
Miinukset: "Everything."

Plussat: "Really comfortable plane"
Miinukset: "Slow boarding"

Plussat: "the seat was comfortable"
Miinukset: "the food"

Plussat: "the seat was comfortable"
Miinukset: "the food"

Miinukset: "When booking I was certain I booked checked luggage, when I got there it wasn't included, I never received a proper receipt. Boarding was delayed fit 40mins and not communicated"

Plussat: "The flight was on schedule."
Miinukset: "Not very friendly crew and slow on service."

Plussat: "In time, no delays, very kind crew"
Miinukset: "Small selection of movies."

Plussat: "Great crew, and half decent refreshments and seats."

Plussat: "Lots of legroom choice of entertainment"
Miinukset: "Flight delay. Long walk to gate for departure"

Plussat: "Crew seemed okay comparatively to other airlines/crews."
Miinukset: "airport delays up to 2 hours, not knowing which gate and changing it all the time in Reykjavik, seating was hyper cramped, no food to compensate for the extra long trip, my carry on was taken from me even though it easily fit in overhead (it's a legal size duffel bag). I was exhausted after spending well over 14 hours in airports and 2 planes from Paris to DC."

Plussat: "Crew seemed okay comparatively to other airlines/crews."
Miinukset: "airport delays up to 2 hours, not knowing which gate and changing it all the time in Reykjavik, seating was hyper cramped, no food to compensate for the extra long trip, my carry on was taken from me even though it easily fit in overhead (it's a legal size duffel bag). I was exhausted after spending well over 14 hours in airports and 2 planes from Paris to DC."

Plussat: "Great service"
Miinukset: "Nothing"

Plussat: "Nice leg Space"
Miinukset: "They were missing lots of food on the menu. There was an delay but we didn’t get any info or apology."

Plussat: "Always straight forward no frills fuss. I like the seating, but there could be more variety in entertainment."
Miinukset: "Flight was delayed and no info was given why though we assumed it was because the same reason every other flight was delayed. Ground crew did a pre checkin so that helped speed up process."

Miinukset: "Seat comfort"

Plussat: "Straightforward and friendly crew."
Miinukset: "The layout of the terminal in Reykjavik is obviously under renovation, but they could still make it look presentable"

Plussat: "Comfortable seats. I slept the whole flight!"
Miinukset: "The layout of the terminal in Reykjavik is obviously under renovation, but they could still make it look presentable"

Plussat: "It was a short flight"
Miinukset: "The seats were old and worn. Smelly."

Plussat: "Nothing"
Miinukset: "It was a very uncomfortable flight as there was a box under the seat in front of seat 26E so I could not get comfortable and I’m only 5’7”. As it’s in the middle of the plane they we were the last row to be served"

Plussat: "We saw Greenland from the plane with the glacier, very nice! Comfortable plane!"
Miinukset: "The hostess we’re not friendly..."

Plussat: "The plane was nice and I truly loved the movies offered on board."
Miinukset: "I wasn’t aware of the fact you need to order your food prior to departure to get it on board."

Plussat: "Good legroom."
Miinukset: "2 late evening flights booked with Icelandair. BOTH flights were then cancelled, leaving us with an extra 2 nights of unplanned stopovers. Today’s flight then departed a further 90 minutes behind schedule. Can’t comment on the food - didn’t feel like paying Icelandic prices for the last time."

Plussat: "Courteous crew. Flight was on time."

Plussat: "Kind crew and comfortable seats in the exit row"
Miinukset: "No snacks"

Miinukset: "Delay in Philadelphia affected this score"

Plussat: "The planes are really comfortable and I like the Aurora lights in the deck heads. Good movies. Nice free water."
Miinukset: "The queue for bag drop was massive! There were so many people around that it was hard to get in the right queue and not much direction. I spent over 90 mins waiting to drop my bag and then had to sprint through the airport to get my flight. Thankfully the rest of the airport is very efficient."

Plussat: "On time. Luggage arrived to destination."

Plussat: "Direct flight"
Miinukset: "There is only a serve of drink, headset need to pay"

Miinukset: "food and drink is a nickel and diam which doesn’t go with the brand."

Miinukset: "There was no food on the flight provided"

Plussat: "Punctual and no toilet line ups"
Miinukset: "Seats were hard and food was very expensive."

Plussat: "I need a cheap flight and at the time that was my best bet. Didn't have a bad time but next time I will fly direct from the US."
Miinukset: "Seats were so so, leg room was barely substantial. Iceland is expensive even on a layover. Layover was a bit more excruciating on the second leg."

Plussat: "I need a cheap flight and at the time that was my best bet. Didn't have a bad time but next time I will fly direct from the US."
Miinukset: "Seats were so so, leg room was barely substantial. Iceland is expensive even on a layover, thankfully it wasn't very long."

Miinukset: "I've travelled to 40 countries in my life and this is the FIRST time on a international flight that I was NOT given ( free ) food."

Miinukset: "I wasn't on their passenger list. Wi-Fi is expensive for how unreliable it is. Sometimes it works flawlessly, sometimes it doesn't work at all. They also lost my luggage. Overall, a very poor showing."

Miinukset: "Flight delayed and Didn't make connecting flight."

Plussat: "No one was in my row. Was able to lie down and sleep during the flight. Crew was very pleasant."
Miinukset: "No food."

Miinukset: "That food was not included in the fare"

Plussat: "Cleanses"

Miinukset: "To whom it may concern, In the last week I have flown Iceland Air three times. In fact had it been up to me, the first time would have been the last. But due to family traveling, our plans were set. So listed below is the detailed description of my horrible travels with your airline as well as all the added expenses it cost me. Due to all of the misshaps with Iceland air I have had in the last couple weeks, I made sure on my returning flight to check in and pick the seats for myself and the family member I was traveling with for my returning flight from Gatwick to Iceland. However when we got the gate, my ticket dinged because they had moved my seat from next to my family to the back of the plane, because they over booked the flight. This has been a disaster only because of this airline. Next time I plan on using British airways, the flight I took with them was amazing and effortless on my part!"

Plussat: "I got to my destination safely"
Miinukset: "I paid a ridiculous amount for it"

Plussat: "A passenger that I was going to sit with had an obvious head cold or flu. Due to my own medical recommendations, I calmly asked a flight crew member if I could change my seat. I was helped nicely, no big deal. Thank you So much!!"

Plussat: "Connecting flight on Finnair albeit from Oslo, Norway, delivered as promised. On time departure and arrival. What a relief. Too bad Icelandair ground ops did not get our luggage on board. No surprise there. Lost valuable vacation time and money tracing and recovering our possessions."
Miinukset: "From delayed departure from Dulles to hot airplane, cramped seating, minimum service, late arrival in Reykjavik and 19 hours of constant gate changes, nothing went right for the airline and the hundreds of frustrated passengers. Waited from 0730 Saturday to 0300 Sunday to continue to Helsinki. 5 unexplained flight delays and last minute gate changes before flight being cancelled and rescheduled. What has happened to Icelandair?"

Plussat: "Was upgraded to Saga Class on this flight - excellent meal and other service."

Miinukset: "Boarding the bus was crowded, disorganized"