Etsi halvat lennot reitille Kölnistä $[7232-Helsinkiin

My mother asked for a cup of water and a flight attendant told her she forgot to say please. Extremely unprofessional. The crew was not patient or responsive. Not happy with their service.

Late! I missed my conection fly !!!! Horrible !!! Im not recomended !

The 50 or more Hasidics refused to wear masks, despite the crew’s entreaties. The airline did not have an enforcement officer aboard, and there were no consequences awaiting them at JFK. Laws apply equally to all, and the Hasidism have no right to endanger passengers and crew.

Did not like . My whole itenery was changed. They canceled my flight. You even did not informed me. Very poor service. Never come back to you.

Baggie arrived in Athens with l’hiver in Munich on time. They are pros, do it right and on time

2nd meal is inedible for Americans.

I liked the quick check in, but both flights were significantly delayed, making an already long journey, completely exhausting. Although some members of the crew were extremely professional, and nice, creating a welcoming environment, others could certainly improve their manners, and not laugh at a passenger who needs help or further instructions, or treat them as if they are stupid, and be outright rude to them. I was a little taken aback because I only asked for some extra paper towels after a glass of water fell on the floor, only to get an angry response: I told you we don’t have any, go the toilet to get it, which had a terribly long que at the time. Unthinkable way to talk like that to a passenger, by any standard, just to give you an example. The other was when I tried to find a place to store my handbag on the plane; not only the attendant stared at me and she would not help me make it fit, she told me that I was able to do it on my own, and laughed together with another passenger. Seriously? I am shocked to say the least; and hoping that these are just two isolated events that happened flight after flight, on the same day, and not the image that Lufthansa wants to portray to its customers.

The flight was half an hour late, which is the new normal in Europe. Friendly crew.

Food could be better

Bad overall experience.

My bag was delayed as of now by one day, maybe more. Besides, the flight was delayed by one and a half hours.

4 hours late. This after already traveling for 20 hours. It was simply miserable, and simply typical. What is wrong with the air industry right now?

Awful delays, missed connection, no assistance, total disaster

One flight attendant was amazing, 1st class although she wasn't even in business class. Somehow felt others were tired or mind somewhere else, so not really good service. Choice of food was basic, but good choice of drinks. Plane was comfortable and I think pilot was a woman, which is a nice change. Excellent that there are dividers in the middle seat in business class. Corona restriction rules, like mask wearing rules is extremely wise. Other airlines removed it, but I like better your choice better. Feels safer.

I have been trying to cancel this part of the trip for months without success. As I couldn't fly further from Cologne to London, I obviously didn't fly this stretch, remember? So why in the hell are you sending me these rubbish questions???!?

koneessa oli liian kylmä

The plane was filthy again

شركة نصابة هدفها تسرق الزباين

We found not having the boarding passes until last minute stressful

Fast, good loads in and out, totally worth of price.

Nice trip

Hyva

Worst flight I ever had!

Flight was delayed 50 mints. Apart from this it was ok.

Lähtö oli reilun tunnin myöhässä, syytä myöhästymiseen ei kerrottu. Muuten kaikki oli oikein hyvin.

Fantastic flight