Lentojen peruuttaminen ja siirto aiheutti ylimääräistä tressiä ja lisäsi matkakustannuksia mm. Ylimääräisten hotellikulujen muodossa. Momondon käyttämä Tripmonster on nimensä mukainen hirviösysteemi, jonka tiedoittaminen ja etenkin tavoitettavuus on aivan luokatonta tasoa. En enää suostu ikinä ostamaan matkaa Momondon kautta jos he käyttävät Tripmonsteria.
Ei osunut kaikki kohdalleen parantamisen varaa aikatauluissa ja lennon siirroissa
I enjoyed my flight experience with the crew, food and entertainment. Unfortunately I sat beside an obnoxious passenger and should have asked to be moved.
My bags never arrived to Beirut.
Not Worth for business class price .
Miinukset: "New Istanbul airport requires kilometres to walk and then take a super crowded bus. Insane"
Plussat: "We missed the connection because the Istanbul airport is a silent airport and no announcement were made for boarding."
Miinukset: "Announcement from crew or reach out to people in front of gate would help. Also, the staff at Istanbu airport is so rude and have no respect for customers."
Plussat: "Timelines of flight and courtesy of staff"
Miinukset: "Less waiting at Istanbul airport for next flight"
Miinukset: "No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff."
Plussat: "The crew and the food were amazing! The seats in Business Class were bery comfortable."
Plussat: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"
Miinukset: "Air conditioning didn't work!!"
Plussat: "Friendly staff and good food. Efficient boarding system."
Miinukset: "Late take off because of engine issue. Hot on plane while we waited 1 hour for repair to be completed."
Plussat: "They lost my luggage and no one knows where it is!"
Plussat: "Food was excellent!"
Plussat: "Food was good."
Miinukset: "Way too hot. It felt like we couldn’t breathe the first 90 minutes of the flight it was so hot. Then we kind of got used to it. Bathrooms were dirty and the whole plane smelled of pee. Awful experience."
Miinukset: "I picked a window seat very early on through a phone call to a Turkish Airline agent in the USA, but when I checked in online, the seat assigned to me was gone and I was put in a middle seat while there were many other seats available. This erasure of the record and random seat assignment nullify the effort on the part of the passenger (making a call is not a trivial act these days because of the long waits) and generate uncertainty in the minds of the travellers. Hope you can improve on this point. That will make an even better impression on the passengers."
Plussat: "Like flying first class"
Miinukset: "because your flight from Sarajevo to Istanbul was delayed we missed the connection to the SFO flight and had to stay another 24 hours in Turkey + pay $60 for visas......this was a connection that you had scheduled!"
Plussat: "i like because can interline from qatar airways and baggage through as well. so i do not need to check in again."
Plussat: "I did like the food, very nice stuff."
Miinukset: "I order some to help to find my gate for a another international flight,but no one came. For such long flight, definitely need to have sits with more space. Very hard to flight in such tight space"
Miinukset: "Late into the flight there appeared to be a medical emergency taking place just a few rows ahead of me. No announcement was made; it was as though we were expected to ignore the situation. But with the lights in the cabin turned on, a small crowd gathered, and the passenger being vocal in his distress .. . a brief announcement would have been nice: Situation under control, no need to worry, flight will continue as scheduled. The passenger had a relapse a few hours later - again no acknowledgement from the crew to reassure those of us who could hear his cries of distress."
Plussat: "Great entertainment system (though nothing new since my last flight 2 weeks ago)."
Miinukset: "As all airplanes, seats are somewhat cramped, and the food, while good enough, is pretty much the same it is on every Turkish Airlines flight. Some more variety might be nice."
Miinukset: "Boarding status changed straight from pre boarding to last call. No AC"
Plussat: "Turkish Airlines always has decent food and entertainment."
Miinukset: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."
Plussat: "(see above)"
Miinukset: "(see above)"
Plussat: "Service. Crew. Everything is amazing."
Plussat: "they do really their best- they have a good standard."
Miinukset: "english is hard to understand"
Miinukset: "See volume issue from earlier."
Plussat: "Crew was very professional and food was very good."
Miinukset: "With 2.5 hr layover there was no explicable reason for our luggage not to make it to its destination. Yet we upon arrival to Sarajevo, we (and other 10 passengers headed to the lost luggage department."
Plussat: "Flight was on time even if Bad weather conditions"
Miinukset: "I forgot to choose special meal request but they have good vegeterian food options"
Plussat: "Professional and friendly staffing, comfortable flight."
Miinukset: "We realized when boarding to first flight that they did not included my son on next connection flight...oops when it was addressed they fixed it in a professional matter with appologies at boarding."
Plussat: "Great food! Also, the selection of movies and TV and other entertainment choices was wide. Seats weren't bad for an overnight flight."
Miinukset: "No complaints"
Plussat: "Delicious food, amenities kit with socks, slippers, earplugs, toothpaste and more, fantastic entertainment system, power plugs and USB plugs at every seat."
Miinukset: "The laptop on board ban is a mess. As we were flying to the US, we had to go through literally 4 security checks one after the other. Then, all of our electronics (laptop, camera, even headphones) other than our phones had to be taken. As everyone had to go through it , this delayed our flight by 1 hour. When we landed, we waited literally 1.5h before they started handing out our electronics. All in all, it took me 4 hours to leave the airport."
Plussat: "Food was very good. Free wifi"
Miinukset: "Check-in and boarding were chaotic and poorly organized. In-flight crew was not very courteous or friendly. Entertainment system was old and didn't function properly. Bathrooms were never cleaned on 9 hour flight."
Plussat: "My wife says when liked Turkish airlines staff more than her travel on other airlines. She is very happy with her flight."
Miinukset: "My first time flying with Turkish probably my last. Too many delays, first from SF to Istanbul and then the worse part no one was able to tell me from which gate my flight to TLV, I received at least 6 emails from you saying a different gate each time and we had a delay almost two hours in Istanbul. Because of all the delays I missed a few important phone conferences regarding my business. Unprofessional service! if I was running my business the same way I had no business! Not going to do this mistake again!"
Miinukset: "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."
Plussat: "Boarding was on time, the crew was helpful."
Miinukset: "The entertaintment screen at my seat wasn't able to play videos. The comfort would be excellent if there would be a foot support."
Plussat: "Two full meals, snacks and drinks, a toiletry kit, and hand lotion in the bathroom. For a very long flight, it was very comfortable!"
Miinukset: "They ran out of homemade lemonade with fresh mint before I got any, and by the time I used the restroom, it was relatively unsanitary."
Plussat: "Everything was good except the airplane.. i was on row 13 and the cabinet was warm and air-condition was not working fine.. i reported this ti the flight attendant. She confirmed the temp was set to 23 C however it was definitely not less that 26C .. also it took long time to serve the hot meal although we were on rhe plane and the flight depart8 got delayed for 90 minutes due to technical problem. On the other hand, seat were comfortable and flight attendants were so nice and friendly.. also Turkish lounge and airport were good"
Plussat: "The services on the plane were fantastic. We were offered drinks right after take-off and entertainment was available immediately upon boarding. The food was delicious and plentiful. Drinks were offered several times throughout the flight which was not my experience with a different airline for my return flight. The choices of entertainment were current and of a good variety. Great flying experience."
Miinukset: "It was too cramped!"
Plussat: "Good food. Wide choice of beverages. Entertainment. Flight is only 1h 45min Departure on time."
Plussat: "A lot of media content"
Miinukset: "driving to the plain by bus"
Plussat: "Staff were very friendly"
Miinukset: "I picked specific seats when i checked in online. Instead I got the worst seats me and my wife. Plane made unusual noise and I am a frequent flyer."
Plussat: "The flight was smooth, the crew are very attentive, good choice of entertainment"
Miinukset: "Wish more legroom, but can't blame airline for that"
Plussat: "The entertainment choices were quite good. Flights arrived more or less on time."
Miinukset: "Our departure flight (BOS-IST) was changed 6 weeks after our booking, so our 2.5-hour layover became 10 hours. This happened before in my past experience with Turkish Airlines. There were many babies and small kids, so the noise level was high. Not ideal if you want to get some sleep on the flight."
Plussat: "The food and empty seats to move away from a screaming child. The crew were polite and helpful."
Miinukset: "The flight was 45 minutes late and we were glad we did not have a connecting flight. We stood in the boarding line for a long time."
Miinukset: "Our flight was canceled and we lost an entire day of our vacation (apartment rental, car rental, etc). Before leaving to Istanbul when we were in New York we asked if they would reroute our flights from New York City to Naples, Italy since the terrorist attack occurred in Istanbul causing the airport to be shut down. We were reassured that there would be no problems and we would be rerouted once we landed in Turkey, and lo and behold our flights were canceled. We had to spend the day in Turkey, pay for our own food, and pay for the visa €30 per person. This all could have been avoided had they rerouted our flights to another city."
Plussat: "Spaced seats, kind crew"
I have been trying to cancel this part of the trip for months without success. As I couldn't fly further from Cologne to London, I obviously didn't fly this stretch, remember? So why in the hell are you sending me these rubbish questions???!?
Flight was delayed but there was zero communication from RyanAir. Their app showed the flight as being on time even though it was over an hour late leaving Madrid. Delays happen, but the total lack of comms from RyanAir was abysmal.
شركة نصابة هدفها تسرق الزباين
I like to be treated the same as all the others people, we had a case of racism there, so I want to make a report for 2 guys, was working on the airport in the entrance of the gate, we have some proofs about the diferent treatment
We found not having the boarding passes until last minute stressful
Fast, good loads in and out, totally worth of price.
Plussat: "The captain had such a good sense of humour.. he was the most lighthearted captain ever- praise to all crew onboard and also amazing to the passengers."
Miinukset: "Nothing it was perfect for Ryanair.. always getting better"
Plussat: "Row 2 lots of lw"
Miinukset: "Boarding process was bananas, plane is old, no organization at check in. It was like a mad max post apocalyptic hellscape. No lines or stantions. Just people pushing, no rules."
Plussat: "Helpful, friendly crew"
Plussat: "It was average"
Miinukset: "The seats could have been better, and the lighting"
Plussat: "The stay"
Miinukset: "Ridiculous long wait even though Ryanair said to still go for the original time. 9hours in the airport is not good enough"
Miinukset: "Delays!? Every single time the departure late at least an hour or 3. Wasting people’a time and money."
Miinukset: "Flights are always late."
Plussat: "The staff was good and attentive even under difficult circumstances."
Miinukset: "I took two flights today. Both were late. Ryanair also lost my baggage."
Miinukset: "Flight was an hour late and they changed the gat 3 times. Boarding took a long time and was like a cattle call."
Miinukset: "Flight was delayed, no apology by Ryanair."
Plussat: "Everything went very smoothly and was well organised."
Miinukset: "Last minute rearranging if passengers so that those who had picked their seats ended up somewhere else... Not impressed"
Miinukset: "Gate attendant was very rude and charged me for an extra checked bag even though my bag fit into the sizer and I measured it before coming. He looked at it for two seconds and did not even put the bag all the way in the sizer. I tried arguing and he would not listen to me at all and just said “I’m done talking about it, either pay me or we will leave you here”. So I guess it’s their policy to hold you at ransom if your bag is even close to not fitting. Even worse, the plane was about 40% full and there was no shortage of room on the plane. They are crooks!"
Plussat: "Absolutely nothing"
Miinukset: "3hr delay, zero staff to provide information, no apologies, utterly terrible organization."
Plussat: "On time and cheap"
Miinukset: "No issues"
Plussat: "The crew was nice"
Miinukset: "The plane was defective and they waited hours to change planes. There was one that we eventually used right next to it. Delayed three hours. The original destination was changed entailing a bus trip of four hours in the middle of the night. There was no one who gave any information on how to find the bus upon arrival."
Miinukset: "Small and uncomfortable airplane. No organization for boarding. They charge a 50€ fee if you don’t check in online, but the online app also purposefully separates passengers so you have to purchase seats together. So many fee charges not worth the aggravation."
Miinukset: "Everything they simply SUCK!!!"
Miinukset: "Charged me extra tax, and double for suitcase even though i indicated i have laguage online it didnt show."
Plussat: "Boarding was done quickly by using front and rear doors as well as when departing the aircraft."
Miinukset: "Seats do not recline and boarding is done on the Tarmac in the rain as well as upon arrival."
Plussat: "The flight left on time"
Plussat: "The on time flight"
Miinukset: "The kids kicking my seat from behind"
Miinukset: "The airline charged me twice for my violin. I had already paid for my instrument when I did online check in. And I had to buy another seat for my instrument at the gate. The way I was treated by the staff was so impolite as well."
Miinukset: "Confusion at the airport. I went to check in only to be told I have to wait in a different line to pay for a checked bag, went to the other line, waited an hour. Why wouldn't you let me pay for a bag when I check in? Instead of sending me to customer service. The flight was delayed, sat in the boarding line an hour."
Plussat: "There are many horror stories on the web about flying RyanAir, so I expected the worst. My wife and I flew RT from Dublin to Koln. Although we carry on on all other airlines (in the US), we paid extra to check our carry on bags because of the Ryanair website, which sounded VERY strict about bag size and threatened to charge 50E or something per bag if ours were too big. Turns out all the other passengers had the same huge carry-ons as always. I probably wares the bag fee. Ryan requires you to print boarding passes before you get to the airport or they will charge 50E per person to print(!). The boarding process is a cattle call, but most people are polite with little shoving. The seats on the plane are hard and don't recline. All in all, we saved money and the flight was OK. Just know what to expect."
Plussat: "Ryanair did a great job preparing guests for departure and keeping passengers updated on gate changes."
Miinukset: "The airplane had absolutely no temperature regulation and went from way too hot to absolutely freezing for a majority of the trip."
Plussat: "Great price and online arrival"
Miinukset: "The plane's temperature was not regulated well and boarding ran late."
Plussat: "They knew that there world be a 2 hour weather delay but boarded is on the plane and made us wait 2 hours so we wouldn't have the chance to reschedule our cancel."
Plussat: "The morning flight was over an hour late with considerable time spent on the apron - the evening flight was equally late - I don't have a problem with planes being late - it happens due to weather etc. BUT. only if I am told what is happening, no information was provided whatsoever, this is not helpful...."
Plussat: "The staff were friendly."
Miinukset: "I don't like the factory-"get em out, get em in" mentality. We were lined up and put outside before the plane was even de-boarded from its last flight. We watched (in the freezing cold) while the plane de-boarded and I'm thinking.....aren't they even going to clean the plane? I'm sure they go around and pick up trash but there is no way they would have time to clean the trays. Then we were whipped into the plane. The seats were the smallest I have EVER sat in. It was almost impossible to keep your arms off the arm-rests. I hate that you are penalized if you don't have a printed boarding-pass. We almost didn't as the web-site was down the day before we flew and we ALMOST couldn't get our boarding passes printed - due to no fault of ours. When we called to say the web site was down, there was NO HELP or understanding. Not sure I want to fly with Ryanair again."
Miinukset: "I could'not check in had an error checking in online and still had to pay the fee to check in"
Plussat: "Arrival time: we landed at 18.10 instead of 18.25"
Miinukset: "The seats are too small, there was too much light during the flight and no drinks are offered for free, not a single water glass."
Miinukset: "1.5 hours late on board, but they kept insisting it was on time. Don't know if hey were trying to avoid some kind of delayed statistic, but we landed in Rome over an hour late."
Plussat: "Flight on time"
Miinukset: "Checking Visa in different place then Check in counter. Queing before boardind"
Plussat: "On time. New and clean Plane. nice crew"
Plussat: "Nothing, however flight was on time"
Miinukset: "Bad seats that don't recline. Even less legroom than normal."
Plussat: "Fly. The cost for the ticket for a great route, indeed was a nice option to flight"
Miinukset: "the seats, do not work to give a great comfort"