Quick boarding. Food was alright.
They changed my seat number without notifying me so I walked up to the seat number on my boarding pass and looked a like a jerk telling the guy sitting next to his 2 kids that I thought he had the wrong seat. Otherwise the crew was nice. The movie selection was good, though English closed captioning would be appreciated. The breakfast was awful--no flavor whatsoever. Not at all like the delicious Peruvian food I'd been enjoying during my visit.
My entertainment would not work. The hostess tried her best to reset but still would not work. Not sure if the flight was full but maybe another seat could have been offered.
Never made it out of Boston, spent 8 hours at the airport only to get flight canceled and they lost my luggage. Missed a family party I had been planning on going to for over 3 years. Delta Airlines is an absolute joke. The airlines Industry is in shambles, it seems like it’s run by a toddler.
Delays really ruin days, excitement, the overall experience of traveling. Having inaccurate times and poor communication sucks.
No sure why we c were delayed.
We were confused with our assigned seat.
Good but delta needs to be more upbeat about the boarding process in Atlanta
Was late getting out of the gate so missed our connection in Atlanta
The flight was delayed for over an hour while they tried to find a crew for the flight. The flight crew that eventually showed up were friendly and did a good job. However, getting in at 1:00AM meant that the airport was mostly closed when we arrived.
The entertainment unit not work. It kept freezing up, the map kept moving around to other parts of the globe, so,e functions didn't operate at all. Finally less than halfway through the flight the unit froze up all together and was completely unusable. Also, the seat wasn't able to recline as the button on the seat was completely missing!
Plussat: "Comfortable seats Friendly staff Soft landing"
Plussat: "I really liked having some of the seats left empty, to decrease risk of Covid-19"
Miinukset: "The man in the window aisle took off his face mask shortly after take-off, and the flight attendants ignored it, until I requested attention, more than 40 minutes later. They should be paying more attention to face mask wearing!"
Plussat: "The guy working the terminal was very helpful."
Miinukset: "There was some grouchy lady working the terminal and she put a damper on everyone mood. Could put my seats together without me paying an up charge."
Plussat: "No"
Miinukset: "The flight was delayed almost 6 hours, the crew was rude and the “comfort +” seats had very little leg room ."
Miinukset: "Excellent service"
Miinukset: "Never made it on the flight"
Plussat: "The crew was so nice and funny!"
Miinukset: "The food could be better, but I understand ultimately what it is: mass produced. The pretzel bread is good. The chocolate chip cookie is great. The ice cream is great. The lemon and something cheesecake dessert was too lemony for me, but my mother would have loved it."
Plussat: "Flight cancelled"
Miinukset: "Flight not cancelled"
Miinukset: "I had an isle seat. I felt jostled all the time."
Plussat: "For a puddle jumper jet it was amazingly comfortable. Even had enough room to put both feet and a carry on bag under the seat. And the seats were more comfortable relative to the competition (eg. United and US Air)."
Miinukset: "Seats can always be more roomy but that is a problem with all puddle jumper jets."
Plussat: "Not comfortable and not helpful"
Miinukset: "Some rude staffs , not helpful"
Plussat: "All things connected to the flight were just right"
Miinukset: "Nothing was an issue."
Plussat: "nothing"
Miinukset: "the flight attendant gets the order starting from the back and by the time she gets to the front there's no more selection for breakfast except for what is left that nobody like."
Plussat: "Lots of water"
Miinukset: "Nothing"
Plussat: "Great comfortable flight"
Plussat: "I liked getting home"
Miinukset: "I didn’t like the delays without warning or any benefits at the end."
Miinukset: "I will make it my sole purpose to let everyone I know and review this on every site. Kayak messed up our flights so badly and then would not fix them. I spent 4 hours being bounced between airlines and travel sites just to be screwed with for a mistake Kayak made and would not fix. Worst company ever!"
Plussat: "The in flight entertainment was superb."
Miinukset: "I have no complaints."
Plussat: "The crew was organized and made us all laugh, and had a great personality."
Miinukset: "I upgraded my seat and paid extra for one with more room. And I wasn’t impressed with my upgrade, doesn’t feel like more leg than regular seats. Comfort was below average."
Plussat: "Rare, the flight wasn’t so full that everyone was uncomfortable. The flight attendant staff were friendly."
Plussat: "Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack."
Plussat: "Everything went smoothly."
Miinukset: "The row I chose for a seat was next to the bathrooms. Those seats don’t recline. Found it it’s very hard to sleep sitting upright. That made the flight and the first day of my international trip difficult. It would be nice for the sites seat selection feature to include such nfo on seats. I paid nearly $2000 for a shitty seat."
Plussat: "Flight attendants were really kind"
Miinukset: "We were an hour late to leave so I missed my connecting flight and am currently stuck in Minneapolis for nearly 8 hours now"
Plussat: "I liked the fact that I was able to watch a movie on my phone."
Miinukset: "The flight was very rough at times."
Plussat: "On time, courteous"
Plussat: "The crew was nice and helpful."
Miinukset: "The economy plus wasn't nearly as nice as any other airlines. It gave the least amount of extra leg room and the only other amenity they gave was a toothbrush. Even United economy plus is bigger. Plus if you want to change anything you have to pay include just to try and go stand by on an earlier flight."
Miinukset: "Zero communication to the passengers as to why we were delayed for almost an hour sitting on the plane"
Plussat: "The staff of the flight were very friendly and attentive. They were great!"
Plussat: "on board service was nice and promptly"
Miinukset: "Delta continúes to use an older 757 in this 6-hour flight with cramped seats and seating arrangement in business class. I have taken this flight several times in the last 2 years and written about this issue but now doubt anybody cares about these comments. To make things worse, my seat would not recline!"
Plussat: "Good food (for economy), lots of little perks (like eye shades), and most importantly, excellent service from the flight attendants. One of my best transatlantic flights."
Plussat: "Didn't know you could get complimentary meals anymore! The movie selection was awesome too!"
Miinukset: "Why is the complimentary Wi-Fi and messaging only for T-Mobile subscribers?"
Plussat: "We were traveling with a group of 8, only 3 of us had assigned seats when were arrived and the others were on standby. We asked the attendant at the gate desk if there was any chance that the rest of us on standby could be seated together... HE UPGRADED OUR WHOLE GROUP TO COMFORT and allowed us to all sit with each other. Greatest flight experience I've had and such great staff with Delta. Will fly Delta going forward whenever I have a a chance (flew Southwest the rest of our trip - service, cleanliness, friendliness didn't compare)."
Plussat: "Same"
Miinukset: "Same"
Plussat: "It was a really good flight minor turbulence towards the end. Flight was on time, smooth flight. NO tvs on this one."
Miinukset: "I wish they had more snacks like JetBlue but all was fine. TVs on every plane would be nice."
Plussat: "Quick, clean"
Miinukset: "I was in the back seat"
Plussat: "Was on time, in fact early. Boarding was smooth"
Miinukset: "The CRJ is just very small. No room in the overheads, no room below. Seat didn't recline, all average carryons have to be gate checked, the usual. Well it still beats driving!"
Miinukset: "Same as above."
