Etsi halvat lennot reitille Pohjois-Amerikasta $[81-Suomeen

Plussat: "Crew are always top notch, free drinks are readily available and entertainment system is great."
Miinukset: "The food portions and quality have definitely declined over the years sadly, as carriers cut costs no doubt."

Plussat: "Amazing"
Miinukset: "Nothing really"

Plussat: "I travelled on economy delight, flight was fully packed, yet it felt spacious and comfortable. Lightning was great. Food was yummy! And pilots gave us updates on air travel, and if there were any delays etc."
Miinukset: "Nothing. Had a great trip!"

Plussat: "Nothing really, seems everyone is underwhelming in this market"
Miinukset: "Quality of food and service"

Plussat: "Water station!"

Plussat: "The staff were helpful. The entertainment had good variety. Adjustable head rest was useful."
Miinukset: "The seat was a little lumpy. More leg room would always be appreciated."

Miinukset: "Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water."

Miinukset: "Staff were unhelpful and ran out of many food items by the time we were served - meaning that there wasn’t anything available for us to eat as we don’t eat eggs. The check-in was stressful and staff were keen to help - unprofessional and unsatisfactory."

Plussat: "Entertainment and helpful staff"
Miinukset: "Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin"

Plussat: "Everything was easy"
Miinukset: "Business class seats are snug for big people compared to other airlines"

Miinukset: "Squishy space and very late flight unfortunately"

Plussat: "The crew where awesome and catered to every need and requirement."
Miinukset: "need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights."

Plussat: "Comfy, nice crew, attentive."
Miinukset: "Nowt"

Plussat: "crew / cabin staff always seem very friendly and genuine and a willingness to help"

Plussat: "The crew were very attentive, they tried hard to help me with comfort, drinks etc. I didnt have food as it was so good in the Virgin Clubhouse!"
Miinukset: "The bed! When you flip it flat its rock hard, and the matress they provide is useless! Need foam matress to really make it more comfotable. If the seat reclined another few inches i wouldnt bother flipping it."

Miinukset: "They have to uptade the airplanes"

Miinukset: "Bad entertainment system"

Plussat: "The flight itself was good! The one from London to Delhi was better than from JFK to London"
Miinukset: "I wasn’t told about my baggage were being delivered through different airlines the other day!"

Plussat: "Food was very good"
Miinukset: "Economy passengers kept coming onto business class as our crew member was absent to often and didn’t police it"

Plussat: "- Special meals available for those with dietary restrictions. - Friendly cabin crew."
Miinukset: "- Boarding kept getting delayed without any warning. - Duty free purchase was meant to be collected just before boarding the plane but mine was not there. This was not so much an issue but the man said he would have my bag sent to my seat and I was subsequently approached by a crew member who asked for my receipt. Which he was holding in his hand. I would have thought it would be quite easy to confirm the person without them having the receipt as the their name and seat number is on the receipt but he had to go back and check if it was okay. - Found it hard to sleep on the overnight flight due to uncomfortable seats. Would probably not be an issue in upper class. - No comment on entertainment as did not use it."

Plussat: "The airplane was quiet My seat did not recline, but was seated in a different place where the seat reclined Bathrooms were clean and plenty"
Miinukset: "The remote controls for the entertainment system That you can’t reach the vents when you have to be buckled"

Plussat: "Everything except the food"
Miinukset: "The food is atrocious. Even if I have to pay to upgrade my meal, I would..."

Plussat: "Must be a coincidence only... But was lucky to have 3 seats all for myself as the plane was underbooked. Would have given them 4 of 5 if not for the 3 hr flight delay."
Miinukset: "Plane was delayed for 3 hrs. That's a bummer."

Plussat: "A smoothtrip run by great staff."
Miinukset: "Thé food was rather stodgy overall."

Plussat: "The flight felt so short, service was amazing, food was good. Great overall experience."

Miinukset: "They lost my luggage, and ruined my trip, Customer service doesn't pick up the phone"

Miinukset: "No flight"

Plussat: "Loved the food and ambiance"
Miinukset: "The on air entertainment was surprisingly low quality"

Plussat: "Staff was very friendly, the plane was very clean. Loved the entire trip, except for our uncontrollable weather delay."
Miinukset: "Nothing"

Plussat: "Fast boarding, not a crowded flight, ahead of schedule."
Miinukset: "Paid extra for my check in bag."

Plussat: "The crew was pleasant and attentive"
Miinukset: "The entertainment system was not good. The touch screen was not calibrated and very hard to select and scroll through. The flight was over a hour late so we missed our connection. Got rebooked okay, but after traveling for 18 hours having to wait three extra hours was a drag."

Plussat: "Although we were badly delayed the cabin service was excellent in every way. Good meal , cheerful staff and well turned out."

Plussat: "Nothing"
Miinukset: "Everything incl customer service at the airport"

Plussat: "Staff on this flight were excellent"

Plussat: "We paid extra for exit row seats so we had good leg space"
Miinukset: "The seats are so small that only your backside fits on it and we are not big people. There is no support for the thigh and I had severe cramps after leaving the aircraft. The flight to LA with Virgin Australia was far more comfortable."

Miinukset: "Incredibly uncomfortable, not enough minimum space to fit my knees behind seat in front when front passenger reclined. 6 hours is too long to have a metal rod sticking straight into your knee caps. Shoulders were squished between other passengers and had to sit twisted the whole way and Im not a large person, but am 6ft. Cabin crew impolite and unhelpful. Food was awful and made my friend sick."

Plussat: "The service, the drinks, the crew were friendly and professional. Entertainment choices were excellent.0"
Miinukset: "The space was a bit cramped and the poxket in front of the chair to jeep things was broken."

Plussat: "Fast boarding and nice staff. Food selection was ok"
Miinukset: "One item missing from menu (unavailable). Issues with entertainment system. Bathrooms lacked moisturiser which is always very helpful on long flights where the air is dry"

Plussat: "Easy and on time boarding."
Miinukset: "Seats are extremely small. And when the seat in front reclines they are basically in your lap."

Plussat: "Food and service was ok"
Miinukset: "Delayed at the airport. Very little leg room and hot while waiting to yake off. Entertainment was really bad. Bad screen and sound quality was awful."

Plussat: "love the lounge and easy check in and boarding, great attendants and smooth trip"
Miinukset: "would be nice if lounge was open earlier - arrived for 8:30am flight and had to wait around in freezing cold terminal with no coffee for an hour"

Miinukset: "You charged me for a checked bag. This wasn't made clear when I booked the flight."

Miinukset: "It was terribly late. No one had a clue on when flight would depart."

Miinukset: "They switched my gate 5 times and lost my baggage."

Plussat: "Cool flight, mainly because it was empty. Good food"
Miinukset: "Seats weren't that comfortable. Entertainment sucked because the screen functions were terrible, very difficult"

Miinukset: "Too much food - not enough time to sleep in comfort!"

Miinukset: "Once In London, we were told by British Airways that was flying us to Nice that Delta had “lost” our infant electronic ticket - It took 1.5h to get new ticket reissued! We missed our connection and had to wait 3 more hours for the next flight - We were somewhat lucky as multiple flights were delayed/cancelled that day - I will avoid using Virgin Atlantic in the future as they need Delta and British operate their flights and this makes it prone to issues like that"

Plussat: "The entertainment selection was good, though I didn't need to see the blurb about having vloggers available before every movie. One of the very few airlines to use boarding by rows, which speeds up the boarding process."
Miinukset: "The legroom is very cramped, pretty difficult to eat your meal with the seat in front reclined. The crew were not very attentive: they completely missed me while I was waving the rubbish on their collection rounds. In the end I had to dump it myself in the toilet bins. The PA system is too loud compared to the rest of the entertainment, had to remove the headphones for each one of them."

Plussat: "Check in was very smooth with very friendly staff. On board crew was very welcoming and service was excellent."
Miinukset: "Aircraft configuration of the 787-9 was very poor with 9 seats abreast making the seats very cramped and very poor leg room."

Plussat: "live tv, watched the formula one race"
Miinukset: "Seats were not comfortable, and the side panel at my feet was broken off and i could see through the floor of the plane"

Plussat: "Entertainment was great , also being able to watch live tv. Cabin crew were good"
Miinukset: "Be on time , delayed for an hour"

Miinukset: "Plane was cramped and in disrepair: broken seat arm and headrest, very limited recline. It was a 767 and felt more uncomfortable than a 30 seat regional jet. Very dated entertainment system with limited media options. Exceedingly long delay (1 hour) which the pilot attributed to the ground crew."

Miinukset: "Great flight but old regional jet"

Plussat: "The crew was attentive and personable"
Miinukset: "for a long ride maybe better cushions"

Miinukset: "Best option across the pond"

Plussat: "Always Veg Meal for All"
Miinukset: "N A"

Plussat: "Clean Washroom"
Miinukset: "N A"

Plussat: "good flight, inflight menu and movie library"
Miinukset: "rude bag drop off kiosk"

Plussat: "It was horrible. Delta really should have cancelled and refunded the flight altogether."

Plussat: "Service by crew. I was flying economy but it was par to business class."

Plussat: "Was upgraded to Comfort Plus after they had no seat for me on the plane"
Miinukset: "We booked with Virgin however flew with Delta and we were not alerted to this. We booked with Virgin for a reason. They also did not have seats for me when I went to check in on both flights and I had to negotiate seats before boarding. Very disappointing."

Plussat: "Nothing"

Plussat: "Seating was fine"
Miinukset: "Did not have a wheelchair waiting for my wife when we arrived in LAX"

Miinukset: "No issues at all"

Miinukset: "Good"

Plussat: "The crew was amazing"

Plussat: "The crew were fantastic. Departed on time, arrived 40 minutes early."
Miinukset: "Delta One is a bit jaded on this flight."

Miinukset: "Had to collect & re check luggage between flights. Couldn't they have been transferred to the next aircraft?"

Miinukset: "4 hour delay on take-off and despite that my luggage didn't make it onto the flight."

Plussat: "Friendly, efficient crew"
Miinukset: "Uncomfortable seat in 1st class. Poor quality video screen, too small, too far away, poor sound."

Plussat: "Flight was early into New Orleans"
Miinukset: "Flight had a lot of turbulence"

Plussat: "Staff and flight were good"
Miinukset: "The chicken dinner was mediocre"

Miinukset: "Every thing was excellent"

Plussat: "Service"
Miinukset: "Nothing"

Plussat: "On time flight courteous service"
Miinukset: "Food"

Miinukset: "The flight was delayed by more than an hour. My seat's entertainment system was broken, so an 8 hour flight with not much to do other than sleep."

Plussat: "The seat was comfortable"
Miinukset: "Food was quite bad"

Miinukset: "The flight from. JFK to Barcelona was delayed as well. Their computers were down in Atlanta. So everyone had to have their name hand typed into a computer when boarding. Then the pilot said that our bags are usually weighed and computerized for even distribution on the plane. That system was also down, so we sat on the runway waiting for that problem to be fixed. When we arrived at Barcelona, I unpacked and discovered a jacket and pants in my luggage were wet. The only place that could have happened was at JfK during their rain storm and the luggage weight issue."

Plussat: "There were actual meals served on the flight. They were pretty good. Free movies available."
Miinukset: "There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep."

Plussat: "Complimentary beverages."
Miinukset: "Chicken and pasta for dinner"

Plussat: "very nice and willing stewardesses"
Miinukset: "tragic little place for legs, lack of space"

Miinukset: "N/a"

Plussat: "Crew was ok"
Miinukset: "Plane boarded late, took off late, arrived late. Boarding was confusing and slow."

Plussat: "Very nice stewardess on this plane. Seating was excellent."
Miinukset: "Crew was not apologetic after we missed connecting flight due to technical difficulties with their plane. I was re-routed to Barcelona and then a very budgetary Airlines to Athens which was ridiculously tight again with seating and flight was almost an hour late. Luggage didn't come until following day. And to top it off, I thought I would be flying with KLM on both legs!"

Plussat: "Direct flight to Prague ; crew was very courteous and apologetic for being late"
Miinukset: "The seat could not recline (26F) and for a long overnight flight of 9 hrs it was very uncomfortable"

Miinukset: "Never told why we were delayed by more than 90 minutes"

Plussat: "Nice crew, clean plane"
Miinukset: "Stuck in hot plane for an hour because of plane traffic. Not really deltas fault but c’mon"

Miinukset: "Paid extra for a seat that didn't have any extra leg room. The entertainment system was broken for the whole plane during the first 2 hours."

Plussat: "The crew members were so kind and friendly. I actually did feel more at ease and made my journey more enjoyable. Specifically, was were traveling with guitars and they gave us no hesitation to board early in order to Stowe our instruments safely. They were very pleasant during serving and with requests. The offerings of movies and TV were excellent and extensive."
Miinukset: "The meal really wasnt very good. But the snacks and beverages we're quite good. Not sure if it is related but the check in/luggage drop process was quite slow."

Plussat: "Nice and helpful crew, fast service."
Miinukset: "The food was not good, the breakfast was tiny. Who wants a sweet muffin for breakfast!?! It was a very shaky flight. We sat in the back rows which might have done things worse. Not comfortable at all."

Plussat: "Breakfast was quite good, rest of the food was maximum average like on the other Delta flights I flew on this travel."
Miinukset: "The seats in business class are horrible in flat bed mode. The crew did not pay much attention, was quite bored, not well organized, service was less than average. They forgot the coffee for breakfast although they had only to care for 8 people."

Plussat: "The flight was very smooth and the landing also was very good. The selection of movie are plenty."

Plussat: "Smooth flight; on time; easy check-in"
Miinukset: "Food was o.k., but not great"

Miinukset: "The crew was great and the flight came in early. I wish there was a better food selection."

Miinukset: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"

Miinukset: "My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh"

Plussat: "The flight for getting us therw"
Miinukset: "No food and no entertainment"

Plussat: "Everything was perfect and most of all ON TIME Thank you Delta!"

Plussat: "I have no complaints. Not on"

Miinukset: "Crew could have been more pleasant"

Plussat: "The flight and crew were excellent. Turkish Airlines business is always good."
Miinukset: "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."

Miinukset: "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"

Plussat: "Food and plane"
Miinukset: "IST transit"

Plussat: "check in..Gatwick S."
Miinukset: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Plussat: "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"

Plussat: "Great good entertainment n crew provided warm and courteous service"
Miinukset: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."

Plussat: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Plussat: "good people /service, good food and comfortable seating nice experience all in all"

Plussat: "Food is really decent in economy. Good portions and variety."
Miinukset: "Leg room seems tight compared to other airlines."

Plussat: "Food and service in business class were exceptional."
Miinukset: "Lie-flat seats hard as plank boards!"

Plussat: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."

Plussat: "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."

Plussat: "Friendly crew, boarding on time, leaving and arriving on time, well maintained planes, clean."
Miinukset: "The seats were so close to each-other that you can't even get in or out without a big effort. I am not a large person, but I am pretty tall. Fro someone over 6 feet tall, the seats are like a torture chamber."

Plussat: "Stewardess were very friendly and helpful, the food was reallz delicious. You have enough space for your leg even on Economy class."

Miinukset: "To long of a flight"

Plussat: "Everything was great."
Miinukset: "Waited on the plane for a while before takeoff"

Plussat: "On time, friendly, good food"

Plussat: "Big plane, friendly staff, good food."
Miinukset: "Sometime, it gets a bit too cold."

Plussat: "Crew and flight itself was great."
Miinukset: "As expected, the plane and seats were okay (borderline mediocre). The food wasn't enough and the choices (rather the lack of) were poor. The seats could be better and not particularly comfortable for a long haul flight."

Plussat: "Istanbul Airport has good facilities and F&B options"
Miinukset: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"

Plussat: "The crew are very friendly and in general and the flight was very nice"
Miinukset: "Need to have a bigger seats"

Plussat: "All was great, until..."
Miinukset: "... the person in front of me reclined their seat. That was the end of my comfort. I’m 5.11”- 1.80cm. Couldn’t watch tv, had trouble eating."

Plussat: "Attaturk airport, nothing about the flight itself"
Miinukset: "Rude staff & flight attendants."

Plussat: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Miinukset: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."

Plussat: "Food"
Miinukset: "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"

Plussat: "Good service, friendly staff."
Miinukset: "Istanbul airport is obviously outdated and very crowded. Only one restroom for a huge area around gates 300-309."

Plussat: "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
Miinukset: "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."

Plussat: "Nothing much to shout about this flight. It got there safely?"
Miinukset: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."

Plussat: "The staff were very welcoming and the seats were very comfortable"
Miinukset: "Flight was a little delayed"

Plussat: "Fantastic journey no problems at all thanks kayak....."

Plussat: "Comfortable, on time and as always good service from Turkish Airlines"

Plussat: "Comfortable seats, good food and in flight entertainment"
Miinukset: "None"

Plussat: "The flight was slightly comfortable, there were more food and snacks options than in other aircraft companies."
Miinukset: "Some of the crew were very rude, making a point to show you that they were hassled by serving you. I thought that was poor service. The seats weren't all working so while the passenger in front of me reclined, my seat wouldn't making for a very uncomfortable flight. I thought the entire aircraft needed either renovation or retirement altogether. Old TVs and non-functioning seats, all made me kind scared of where I was tbh."

Miinukset: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Plussat: "Well looked after from start to finish!"
Miinukset: "Nothing!"

Plussat: "Food"
Miinukset: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."

Plussat: "Generally better than other European airlines particularly BA and better priced"
Miinukset: "Work to do on consistency with crew"

Plussat: "Friendly good service"
Miinukset: "Istanbul changing gate to get to such long walk"

Plussat: "Turkish is always consistently excellent"
Miinukset: "I liked everything. They are very accomodating towards passengers with special needs."

Plussat: "Free meal and drinkd"
Miinukset: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"

Plussat: "Seats comfy. Turkish airlines rep came to collect passengers as previous flight delayed."
Miinukset: "TV/Movie/music database was empty for my seat. The temperature in the plane was very hot throughout flight."

Plussat: "loads of room, great entertainment system, nice crew and the food was very good too."

Plussat: "nothing really special"
Miinukset: "Food is very Poor Seats are cramped and uncomfortable"

Plussat: "The food is great and so is the entertainment system."
Miinukset: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."

Miinukset: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"

Plussat: "The counter in Kuwait was very kindly with my because I have disabled boy"
Miinukset: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"

Miinukset: "They lost one of our bags."

Plussat: "I was upgraded to buisnes class :)"
Miinukset: "Every thing was ok"

Plussat: "The entertainment and accommodations were superb. I appreciate all the things they think of to make you comfortable. The seats were a bit hard but they reclined nicely."
Miinukset: "The first delay during my trip was due to an emergency but my layover was delayed again. I'm not sure if this is an outlier event or if this is a pattern."

Plussat: "Flight from LAX to FRA"
Miinukset: "Not canceled flights !"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Flight crew and airport crew very helpful"
Miinukset: "4 hrs delayed which delayed my whole trip over 6 hrs"

Plussat: "Everything went well with check in, staff were nice and always there with drinks and food. I got to where I was going safely"
Miinukset: "Flight was almost an hour late. Not sure why. It didn't set my schedule off so no complaints there."

Plussat: "Service. Crew genuinely cared about passengers.Well done."
Miinukset: "N/A"

Plussat: "Service"
Miinukset: "Need more water service"

Plussat: "Arrived/departed on time and didn’t lose luggage"
Miinukset: "Paid extra for reserved seat that was free a few years ago—a very uncomfortably cramped seat."

Plussat: ".Fast, professional and comfortable"
Miinukset: "Touch screenes on displays"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Excellent!!! Booarding was quick. No long lines in the jetway. All around great service on board! 5 *****"

Miinukset: "Never given a choice on food like others. It was just given to me."

Plussat: "Good selection of movies"
Miinukset: "The food was soggy and not the greatest"

Plussat: "This 10+ hour plane ride was one of the longest and one of the best flying experiences we have had. The flight was smooth and comfortable. The flight attendants were very nice and their hospitality were second to none. We will definitely fly with Lufthansa again!"
Miinukset: "A little more cushion on the seats please!"

Plussat: "Food was good. The flight left on time. There were so many movie options."
Miinukset: "There were a few crew members who clearly shouldn't be working in a customer service industry. I understand it's not an easy job but many other crew members were quite bubbly and kind."

Plussat: "Everything"
Miinukset: "It was great experience with them"

Plussat: "I liked the interior of the cabin and the crew was professional. Crew on this flight was Ok."
Miinukset: "Food was not good, but I really do not care too much about that... If you judge an airline based on the then fly someone else..."

Plussat: "everything about this airline always amazing. Great service well thought out, friendly staff, everything happened as it was supposed to and I felt very cared for."
Miinukset: "it was all great and professional."

Plussat: "Loved premium economy and great crew."
Miinukset: "Food was mediocre at best. For both meals food served did not match menu. Chicken at dinner was supposed to be thighs but were breasts. Omelette at breakfast was supposed to be with spinach and grilled tomatoes. No spinach and no tomatoes; only peppers and onions."

Plussat: "The food was very good"
Miinukset: "Nothing"

Plussat: "Comfortable, great food, good selection of entertainment"
Miinukset: "The staff tried to helpful but lost at times"

Miinukset: "Better boarding procedures. Everyone lined up at once and it took forever. What happened to boarding by rows? Also, paying an extra $35. for booking a seat is a total rip off. I usually fly Air France and have never had to buy a seat in coach."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "This was one of the most aggravating flights. I had a connection. Both flights were delayed and i had to run through the enormous frankfurt with my carry on cat. When i got to the next flight it was delayed 30mins and there were little updates. When i arrived in oslo i was late and so missed my connecting train. I had to wait 6 hours in the station for the next train. An exhausting and frustrating experience. There was one helpful steward on the lax frankfurt flight but the rest of the staff was not helpful."

Plussat: "Entertainment, comfort"
Miinukset: "Food was not good. Too salty."

Miinukset: "The most unpleasant flight attendants we have ever had in our flying lives. Rude, condescending, treating passengers as if we are not human. Lufthansa should carefully examine their training."

Plussat: "everything was ok ."

Plussat: "Despite the tight connection we made the flight to barcelona, a special work around bus was used - very effective."
Miinukset: "Flight was delayed in take off due to weather and arrived late making connection to barcelona tight. Audio visual system on flight was poorly responsive"

Plussat: "The flight itself was great... A bit of turbulence, but otherwise quite comfortable. Crew and captain were excellent."
Miinukset: "The plane arrived 2 hours late, causing me to miss a train from Marseille to Nîmes, and costing me money for an extra night's hotel that I hadn't planned (Marseille), plus wasting money for the night at the hotel that I HAD planned (Nîmes), plus the cost of having to purchase an additional train ticket for the following morning. The $7 voucher at the airport was nice, but honestly doesn't come close to making up for the cost and inconvenience."

Plussat: "The flight attendants were very friendly and welcoming and eager to help. The flight was comfortable and had nice accommodations."
Miinukset: "The breakfast meal was a little different."

Miinukset: "We booked our group of four with Lufthansa, paying $300 more than equivalent flights on competing airlines, specifically because our 20 month old daughter fits within Lufthansa's age, height, and weight limits for using the bassinet. We have reserved our tickets and the bassinet over two months in advance, paying $35 extra per seat for these reservations, and even got an email that specifically stated "bassinet confirmed". On the flight, when it came time to install the bassinets, the flight attendant came to us, took a look at our daughter, and said that she will not fit in the bassinet, that she is too tall, and too heavy, and suggested that we should have checked the limits for the bassinet before coming on the flight. When we inquired as to the actual limits, she could not provide any numbers, only said that she could see that our daughter is too big for it. When the family next to us got their bassinet, it became very obvious that our daughter would fit in the bassinet, and we pointed out that she was well below the height and weight limits published on the Lufthansa website. Only then did the flight attendant admit that there were other babies on the flight, and they only had four bassinets on the plane, despite having 11 slots where bassinets could be installed. Our reservation months in advance did not matter - we did not get the bassinet. As compensation, we were offered some Lufthansa miles, or 50 euros for in-flight duty free shopping. However, we lost close to 1000 dollars as a group when we chose to fly Lufthansa rather than a less expensive airline. We were very uncomfortable throughout the flight, having to hold my daughter in my arms for over five hours. We are are still very upset that the crew blatantly lied to us."

Plussat: "Efficiency of the crew and steward staff"
Miinukset: "Food Entertainment - definition of the little screen is very poor, you should focus more on providing free programming to passengers Ipads and Notebooks"

Plussat: "Entertainment center was nice ."
Miinukset: "Didn't get the seat I booked / didn't get the food I ordered 2 weeks in advance ."

Plussat: "Nothing"
Miinukset: "Everything"

Miinukset: "Hi"

Plussat: "Plane was modern, entertainment was great. Food looked delicious, albeit not eatable comfortable seats"
Miinukset: "Some passenger kept FARTING the ENTIRE flight. I wasn't able to sleep, I wasn't able to eat, NOTHING. The flight was full so we were not able to switch seats. It was horrid. Also, airplane lacked air vents to blow air around. We were stuck. The person just kept unloading the most poisonous cloud every 15 minutes or so. When I say it was BAD, I really mean it."

Plussat: "Overall okay. Glad to have made it on time."
Miinukset: "I was standing at the gate to enter the security check in forever."

Plussat: "The service was good. The food was average. I liked the complimentary wine."
Miinukset: "They lost my bag. Huge problem."

Miinukset: "Couldn't checkin online. Had to wait in line for over an hour."

Plussat: "Great people working for luftansa."
Miinukset: "Television didn't work. Extremely tight seating."

Miinukset: "Did not get the luggage for 4 days! I was asked to purchase clothes etc and that they will only reimburse 50% of it. It is understandable that security may have held the bag, but I cannot understand why Lufthansa could not load it for 3 more days?"

Plussat: "Nothing"
Miinukset: "Seats are too close, no under storage. Very old and dirty plane. Old coffee stains on tray board. Just filthy"

Plussat: "Good service, but not overly bothersome. The timing of lights and meals is just right for the body clock. Good selection of audio - video choices. All in all a very nice flight."
Miinukset: "Boarding sequence was a little different, in the end all fine, just different by boarding the rear of section of the plane - economy first."

Plussat: "I liked the flight attendants, the food and punctualitty"
Miinukset: "My headset stopped workng at mid-flight and he flight attendant had to restart the programs twice"

Plussat: "Movie selection"
Miinukset: "Not enough beverages and the air conditioning wasn't working and made it really uncomfortably hot for most of the flight and it was miserable. Sorry just being honest"

Plussat: "Flight was delayed"

Plussat: "Comfortable flight"

Plussat: "The A-380 Airbus is worth the whole trip. What an aircraft! Next trip , I will look for this plane when booking. Servive on Lufthansa - great and the staff is so cheerful and helpful."

Plussat: "Flight was on time. Very smooth. Flight crew amazing. Overall experience great."

Plussat: "We flew from LAX to Venice via Frankfurt. The customer service was excellent. We flew economy class but sat on the upper deck which was spacious, with an extra cubby on the side to store small items. I would definitely fly with Lufthansa again!"

Plussat: "Yes"
Miinukset: "Nothing. Flight was amazing"

Miinukset: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Miinukset: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Plussat: "Excellent crew, good food & movie selection."

Plussat: "Fantastic gate agents!"
Miinukset: "The food was terrible."

Plussat: "The aircraft"
Miinukset: "No overbooking next time!"

Plussat: "Food and service"
Miinukset: "Working wifi would be good. Better A/C. More comfortable seats"

Plussat: "Friendly crew"
Miinukset: "Can’t think of anything"

Plussat: "Good for both."
Miinukset: "Bigger seats."

Miinukset: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Plussat: "My seat"
Miinukset: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Plussat: "Crew was great and professional."
Miinukset: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Plussat: "Nothing!"
Miinukset: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Plussat: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Miinukset: "If I knew how to recline my seat earlier. I did try several times"

Miinukset: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Miinukset: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Plussat: "Crew was good"
Miinukset: "Food"

Plussat: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Miinukset: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Plussat: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Miinukset: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Plussat: "Nice people and good service"
Miinukset: "Not much"

Plussat: "The staff tried to help me when it was evident we would not arrive on time"
Miinukset: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Plussat: "Efficient crew"
Miinukset: "Long, slow line at check in. Not many new movies or tv shows"

Plussat: "Easy to board and easy flight."

Plussat: "Great on board service from a very professional crew."
Miinukset: "Can't think of a thing."

Plussat: "The entertainment options were good."

Miinukset: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Plussat: "Able to fly direct to ansterdam"
Miinukset: "Have to lay over on the way back. More expensive than other airlines."

Plussat: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Miinukset: "Cramped seating."

Plussat: "The attendants took great care of us. Super smooth flight."

Plussat: "Good services!"

Plussat: "Sound was broken on my TV set!"
Miinukset: "Called stewardess twice to assist. No response!"

Miinukset: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Plussat: "Crew"
Miinukset: "N/a"

Plussat: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Miinukset: "Food"

Plussat: "The food service was good and the flight attendants were friendly."
Miinukset: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Plussat: "Pleasant flight"

Plussat: "The flight crew was nice. Plane departed/arrived on time."
Miinukset: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Miinukset: "They stole my money"

Plussat: "My bagage broke"
Miinukset: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Plussat: "Service impeccable!"
Miinukset: "They have one line of executive class after the kitchen and toilet, is very noisy."

Plussat: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Miinukset: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Plussat: "Flight was on time and quick and comfortable"

Plussat: "Boarding/unboarding"
Miinukset: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Plussat: "Jet airways flight till mumbai"
Miinukset: "Poor legspace in Klm flight till Amsterdam"

Miinukset: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Plussat: "Price"
Miinukset: "Klm flight has very congested seating Getting information about eticket was pain"

Plussat: "quick boarding, responsive Airline stewardess, very polite."
Miinukset: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Plussat: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Miinukset: "Quite bummed the plane didn't have wifi / USB"